商务英语日常口语交际公司前台接待用语.pptx

Lesson 1 Reception作者：Evelyn GuoN.E.ORIENTAL2Words&Expressions 前台 reception/information desk 洽谈室 conversation room 餐厅 staff canteen洗手间 washroom 约定 appointment （工作等）使无法脱身 tie up 3sentences 询问姓名询问姓名1).怎么称呼您？What name shall I say?2).能告诉我您的名字吗？May I have your name please?3).不好意思，我没记住您的名字。（言下之意，请把名字再告诉我一遍。）Im sorry.I didnt catch your name.4).能给我一张您的名片吗？Would you please give me your business card?4情景对话情景对话 1A:早上好！有什么能为您效劳的吗？B:早上好！这里是南京欧润特进出口公司吗？A:是的，没错！B:我跟你们销售经理约了11:30见面。A:能告诉我您的名字吗？B:我是ABC公司的托尼.史密斯.A:史密斯先生，请您稍坐片刻，我这就替您转告一声。5dialogue 1A:Good morning.Can I help you?B:Good morning.Is this Nanjing N.E.O ltd.A:Yes it is.B:I have an appointment with the Sales Manager at 11:30.A:May I have your name,please?B:Tony Smith.Im from the ABC Company.A:Mr.Smith.Please take a seat.Ill tell the Sales Manager you are here.6情景对话情景对话 2A:可以给我一张您的名片吗？B:当然。这是我的名片！A:我去代为看一下他现在是否有空？B:好的，谢谢！A:请稍坐片刻，喝点茶还是咖啡？B:咖啡，谢谢。A:他正在等您，这边请！7dialogue 2A:Would you please give me your business card?B:Of course.Here you are.A:Ill go and see if hes available?B:okey,thank you very much.A:Have a seat please.Would you like tea or coffee?B:Coffee,please.A:He is expecting you.Come this way please.8情景对话情景对话3A:不好意思，他正在忙。您方便在洽谈室里等一会儿吗？B:好的。顺便问一下，洗手间在哪？A:直走穿过员工餐厅就是。男士洗手间在左边。B:多谢！.A:XXX正在会议室等您。B:会议室怎么走？A:沿着这条道一直走，右边最后一间就是，就在总经办旁边。9dialogue 3A:Im sorry.She is tied up at the moment.Can you wait in the coversation room for a while?B:OK.By the way,where is the washroom?A:Go straight and through the staff canteen.Mens room on the left.B:Thanks a lot.A:xxx is waiting for you in the meeting room.B:How can I get there?A:Walk along this way and find the last room on the right,by the GM Dep.10可可英语网可可英语网http:/