1-酒店常用基础英语句型.doc

精品文档就在这里-各类专业好文档，值得你下载，教育，管理，论文，制度，方案手册，应有尽有-PART ONE 第一部分所有酒店员工用Basic English- Greeting 基础常用英语- 问候：1. Good morning, Sir/Maam! 早上好！先生/太太2. Good afternoon, Sir/Maam! 下午好！先生/太太3. Good evening, Sir/Maam! 晚上好！先生/太太4. Good night, Sir/Maam! 晚安！先生/太太5. How do you do! 您好6. Nice to meet you! 很高兴见到您！7. Welcome to our hotel, sir! 先生，欢迎您到我们酒店来！8. Hello! Long time no see, Mr. Liu ! 您好！ 好久不见！9. Hello! How are you, Mr. Danny? 您好！ 您好吗，丹尼先生？10. Hello, how are you? 您好吗？11. Fine, thanks. And you? 很好，谢谢！您好吗？Basic English1- Farewell 基础常用英语- 道别：12. Good bye! 再见！ 13. Have a nice day! 祝您过得愉快！14. Wish you a most pleasant stay in our hotel. 愿您在我们宾馆过得愉快。15. I hope you will enjoy your stay with us. 希望您在我们宾馆过得愉快。（客人刚入店时）16. I hope you are enjoying your stay with us. 希望您在我们宾馆过得愉快。（客人在饭店逗留期间）17. I hope you have enjoyed your stay with us. 希望您在我们宾馆过得愉快。（客人离店时）18. Goodbye and thank you for coming. 再见，谢谢您的光临。19. Goodbye and hope to see you again. 再见，希望再见到您。20. We look forward to having you stay with us again. 希望下次您还来我们酒店！21. Have a nice trip! 一路平安！22. Wish you a pleasant journey! 23. Good luck! 祝您旅途愉快！祝您好运Basic English - Appreciation 基础常用英语 - 感谢24. Im so appreciated! 我十分感激！25. You are so kind! 您真是太好了！26. Oh, what kind of you! 噢，您真是太好了！27. Oh, so nice of you! 噢，您真是太好了！28. Thank you for your compliment! 感谢您的赞扬！29. Thanks! / thank you very much! 非常谢谢您！Basic English - Courtesy 基础常用英语 - 客气话30. Not at all. I just do my part. 不客气，我只是尽我的义务。31. Im at your service. 我随时为您服务。32. Thats all right. 没什么。33. Sure! My pleasure! 当然， 愿意为您效劳！ 34. You are welcome. 不客气。（您是受欢迎的！）Basic English- Apologize 基础常用英语- 道歉：35. Im sorry! 真对不起！36. I apologize! 很抱歉！ Basic English Giving Directions 基础常用英语 - 指路：37. Excuse me, where is the washroom (restroom, elevator)? 对不起，请问-toilet/ 洗手间Western Restaurant/ 西餐厅Chinese restaurant/ 中餐厅business center/ 商务中心tickets center/ 售票中心convention center/ 会议中心shop/ 小商场elevator / lift 电梯clinic / in-house doctor? 医务室 -怎么走？38. This way, please. 请这边走39. Would you mind coming with me? 请您随我来，好吗？40. Turn left /right. 往左转/右转。41. Its in the lobby near the main entrance. 在大厅靠近大门。42. Its in the basement at the end of the corridor. 在地下室走廊尽头。43. Go ahead, and turn to the left/right. 直走，然后向左/右拐。44. It is on the second floor. 它在二楼。45. Go upstairs to the third floor. 上楼到第三层楼。46. Take the lift to the forth floor. 您可以乘电梯到四楼。47. It is next to the concierge office. 它在礼宾部办公室旁边。48. It is opposite the lobby. 它在大堂对面。49. It is in front of Front Desk. 它在前台前方。50. It is near by the tickets center. 它在售票中心旁边。 51. Turn left/right and go straight to the corner. (lift). 向左/右转，然后一直走向拐角(电梯)。Basic English - Reminder 基础常用英语 提醒语：52. Watch your step please! 请注意脚下！53. Be careful, please! 请小心！54. Do not worry! 不要担心！55. Take it easy! 放轻松！56. Please do not smoke here! 请不要在这里吸烟！57. Please do not leave anything behind! 请别落下什么东西！ Basic English - Telephone 基础常用英语 - 电话：58. Good morning!(Greeting)Sales（Depart.）. Tina is speaking How may I help you?(Offerring) 早上好！（先问候）我是Tina（自我介绍）有什么需要帮忙的吗？59. Im sorry; hes not in right now. 对不起，他现在不在。60. Mr. Brown is not at his desk at the moment. 布朗先生现在不在办公桌旁。61. Hes in meeting right now. 他正在开会。62. Hes on another line. 他正在听电话。63. Sorry, there isnt a Mr. Williams staying here. 对不起，威廉先生已经不这里工作了。64. Mr. Tanaka has stepped out for a few minutes. Tanaka先生刚出去几分钟。65. Mr. Williams is not here and is expected back in three days. 威廉现在不在，可能会在三天后回来。66. You care to wait or shall I have him call you back? 您要等一会还是一会让他给您回电话那？67. Would you like to speak to someone else instead? 您需要与其他什么人谈吗？68. Today is Mr. Larrys day off. Would you like to speak to his assistant? 今天Larry先生休假。您要和他的助理谈吗？ 69. Hes not here. May I take the message? 他不在这里。我可以记下您的留言吗？70. Would you like to leave a message? 您要留信息吗？71. May I have your name and telephone number? 我可以留下您的姓名和电话吗？72. Im sure he will get the message. 我保证会把您的留言转告给他。73. Would you mind telling me the name of your company, sir? 您不介意把您公司名称告诉我吧？ 74. May I ask whos calling, please? 请问您是哪位？ 75. Im sorry, but I cant transfer you call. Would you mind dialing again, sir? 对不起，我没法转您的电话，您可以再拨一次吗？ 76. Could you speak a little slower (louder), sir? 您可以讲慢（大声）一点吗？77. Im sorry, but I dont speak English very well. Just a moment, please. 对不起，我的英语不太好，请稍等以下。78. Im sorry. Youve got the wrong number. 对不起，您打错电话了。79. Please wait a moment, Ill check. 请稍等，我查一下。Thank you for calling. 感谢您打电话过来。80.-精品 文档-