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更多企业学院：
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Part Ⅲ 业务文书
Chapter 01 建立关系
Unit 01 开发业务
Dear Mr Affleck
I learned from your message by accident on the Internet that your company needs car components.
We are a car parts manufacturer. I am sure you'll be interested in our products. We do hope there is an opportunity for us to cooperate with each other in the coming days.
An early reply will be obliged!
Yours sincerely
Hugh Jackman
Unit 02 介绍新产品
Dear Mr Keating
We are pleased to inform you that we have just marketed our new products.
We believe that you will find our new products more competitive both in quality and price. They should get a very good reception in your market.
Please let us know if you would like to take the matter further.
Look forward to hearing from you.
Yours sincerely
Paul Walker
Unit 03 肯定回复
Dear Mr Reynolds
Thank you for your letter of 21 March. We shall be glad to enter into business relations with your company.
Complying with your request, we are sending you our latest catalogue and price list. If you find business possible, please E-mail us.
Your early reply will be greatly appreciated.
Yours sincerely
Tobey Mandes
Unit 04 委婉拒绝对方
Dear Mr Leto
Thank you for your letter of 22 March.
We are sorry to inform you that the products, though with high content of science and technology, are not well calculated for our market. We are expecting cooperation with you next time. Please keep in touch for more business.
Look forward to hearing from you.
Yours sincerely
Philip Walker
Unit 05 请求介绍客户
Dear Sirs
Thank you for your cooperation with our business.
Now we are keen to enlarge our trade in various kinds of cotton goods, but unfortunately we have had no good connections with North American countries.
Therefore we shall appreciate it very much if you will kindly introduce us to some of the most capable and reliable importers who are interested in these lines of goods.
Your favorable information will be greatly obliged.
Yours respectfully
Charles
Unit 06 恢复业务关系
Dear Sir
Dear Mr Green
We understand from our trade contacts that your company has reestablished itself in London and is once again trading successfully in your region.
We would like to extend our congratulations and offer our very best wishes for your continued success. Since our last trade, our lines have changed a lot. The catalogue is enclosed for your reference.
Looking forward to hearing from you.
Sincerely yours
Andy Claire
Unit 07 维系老客户
Dear Mr Reeves
We are most gratified that you have, for several years, included a selection of our products in your order catalogues.
We are pleased to inform you our latest product is available now. The new machine vastly excels the old one in performance. If you, our old customer, are interested in it, we can offer you a 10% discount.
Look forward to hearing from you.
Yours sincerely
Kevin Smith
Chapter 02 约会拜访
Unit 01 请求约见
Dear Mr Smith
I am scheduled to visit the U.S. on business at the end of this month, and wish to call on you at your office on that occasion.
I will be arriving in Washington on or around 20 August and staying there for about one week. It would be very much appreciated if you would kindly arrange to meet with me either on 22 or 23 August, whichever is convenient for you. If neither is convenient, could you please suggest an alternative date by return E-mail.
Thank you in advance for your kind cooperation. I am looking forward to meeting you in Washington soon!
Sincerely yours
Yang Ming
Guangzhou Trading Company
Unit 02 欢迎来访
Dear Richardson
I am glad to learn that you will be visiting Washington next month. I'll be in Los Angles between 12 and 15 June, so if it's convenient for you, shall we arrange to meet on the 18th? Please let me know whether I can arrange hotel accommodations and transportation from the airport for you.
We are expecting your arrival soon!
Sincerely yours
Mike Allen
Unit 03 更改时间
Dear Mr Johnson
In our conversation last week, I said that l would be arriving in Stockholm On April 12th. Due to unforeseen circumstances, my trip will have to be postponed until the 15th. Would it be possible to reschedule our meeting? I apologize for this change and hope that it will not cause too much inconvenience.
Sincerely
Katherine Rogers
Unit 04 邀请赴宴
Dear Mr White
To celebrate the 20th anniversary of Guangzhou Trading Company, we are holding a dinner party at the Garden Hotel from 7:00 to 10:00 pm on Friday, 9 August.
You are cordially invited to the party so that we can express our sincere appreciation to you for the generous support you have extended to us for many years. For your information, the party will be attended by many top executives of leading Chinese and foreign trading companies, and we believe that this will offer many of us an excellent opportunity to get acquainted with each other.
We do hope that you will be able to join us in this occasion, and look forward to seeing you at the party.
Sincerely yours
Yang Ming
Guangzhou Trading Company
Unit 05 接受邀请
Dear Mr Li
Thank you so much for inviting me to address the Chamber of Commerce monthly luncheon at 12 pm on September 21, at the Mayors' Building on the subject of “The Status of Expert Systems in Business During the Next Decade.” I am pleased to accept your invitation.
I look forward to this opportunity of being with you and the members of Chamber of Commerce once again.
Sincerely yours
Kate Hu
Unit 06 谢绝邀请
Dear Mr Yang
Thank you for the invitation to the dinner party on Friday, 9 August, celebrating the 20th anniversary of your esteemed company. Unfortunately, I'll be out of town on business on that day, so I won't be able to attend.
I'm very sorry, but please accept my thanks again for inviting me. I hope the evening will be a great success.
Sincerely yours
Tom White
ABC Company
Unit 07 感谢款待
Dear Mr Smith
Belatedly, I wish to express my appreciation for the courtesies you extended to me while I was in Washington last week.
Thank to you, my visit to Washington turned out to be very successful. Among other things, I found the meeting I had with local business people particularly interesting and stimulating, and I wish to thank you most sincerely for the efforts you put into organizing that meeting for me. It was certainly one of the highlights of my entire two-week trip to the US.
Again, thank you very much for your hospitality. I hope I will have the opportunity of reciprocating your kindness in the near future.
Sincerely yours
Yang Ming
Guangzhou Trade Company
Chapter 03 贸易谈判
Unit 01 买方询盘
Dear Sir or Madam
We learned from our common business partner JIAFU Ltd, that your company is one of the major exporters of cashmere products in Australia.
We are a leading dealer in high-quality textiles in China and are very much interested in importing your goods especially men's cashmere sweater.
We would appreciate your sending us catalogues, sample books or even samples if possible. Please give us detailed information on CIF Dalian Prices, terms of payment and discount you would allow on purchases of quantities of no less than 10000 pieces.
We hope this will be a good start for a long and profitable business relation.
Sincerely yours
Jim Lee
Unit 02 卖方报盘
Dear Mr Lee
We welcome your inquiry dated June 16th and thank you for your interest in our men's cashmere sweater.
In accordance with the instruction given in your last letter, we hereby enclose our illustrated catalogue and price list giving the details you asked for. Also by separate post, we are sending you some samples. We are confident that you would be satisfied with the design and quality.
In reply to your inquiry, we take pleasure in making you an offer as follows, provided your reply reaches us with 10 days from today:
Commodity: Men's Cashmere Sweater
Quantity: 10000 pieces
Price: US$20 net per piece CIF Dalian
Shipment: July 2008
Payment: irrevocable L/C at sight
On considering the fact that this is our first transaction and the volume you ordered is not small, we would allow you a discount of 5%.
We are expecting your early order.
Yours faithfully
Ms Judy Jordan
Unit 03 买方还盘
Dear Ms Judy Jordan
We are in receipt of both your offer of 19 June and the catalogue and samples.
While appreciating the special design and good quality of your products, we find your price is rather too high for Chinese market. We have to point out that Japan-made men's cashmere sweater of this quality are available in our market, all of them are at prices about 15% below yours.
Such being the case, we have to ask you to consider if you can make reduction in your price, say 15%. As we are ready to purchase many other cashmere products later this year, you may think it worthwhile to make a concession for a potential big client.
We are anticipating your early reply.
Sincerely yours
Mr Jim Lee
Unit 04 接受还盘
Dear Mr Jim Lee
We want to say how pleased we were to receive your counter offer of 23 June. Please note that it was in view of our long term business relationship that we made you such a favorable offer.
We confirm supply of 10000 pieces of men's cashmere sweaters at the prices stated in your letter and will allow a 5% special discount on your order of 10000 pieces or above. Our Sales Confirmation No. AB2C in two originals were airmailed to you. Please sign and return one copy of them for our file.
It is understood that a letter of credit in our favor covering the said articles should be opened immediately. You may rest assured that we will effect shipment without delay on receipt of your letter of credit.
We appreciate your cooperation and look forward to receiving from you further orders.
Sincerely yours
Ms Judy Jordan
Unit 05 拒绝还盘
Dear Sir
In reference to your E-mail of 1 August, we cannot make a better offer than the one we suggested to you, we feel that offer itself is most generous under the circumstances.
In checking our books, we find that you have purchased from us twice as much the first three months of this year as you did in the first three months of last year. This indicates to us that you have been successful in retailing our merchandise.
We hope that upon reconsideration you will be able to accept our offer. We have been very pleased to have you on our list of accounts.
Best regards
××
Unit 06 下订单
Dear Mr Randall
Subject: Order for 10000 Pairs of Sheep Leather Gloves
Please dispatch to us 10000 pairs of sheep leather gloves as per the terms started in your offer of 29 March.
Would you please take special care of the quality and the package of this order? The leather should be of the same quality as that used in the sample. We hope that you can pack each pair in an airtight polythene bag, a dozen pairs of gloves in a box and then 20 boxes to a strong seaworthy wooden case. We will order more if the first order with you proves to be satisfactory.
We are enclosing our Purchase Confirmation No.2006-399 in duplicate for your signature. Please sign and return one copy for our file. Upon receipt of your confirmation, an L/C will be issued.
Sincerely
Li Ming
Import Director
Unit 07 接受订单
Dear Sirs
We want to say how pleased we were to receive your order of 15 April for Ladies' and Children's Shoes.
We confirm supply of 1000 pairs of the shoes at the prices stated in your order No.888 and will allow a 5% special discount on your order worth $5000 or above. Our Sales Confirmation No. BC510 in two originals were airmailed to you. Please sign and return one copy of them for our file.
It is understood that a letter of credit in our favor covering the said shoes should be opened immediately. We wish to point out that stipulations in the relative L/C must strictly conform to the stated in our Sales Confirmation so as to avoid subsequent amendments. You may rest assured that we will effect shipment without delay on receipt of your letter of credit.
We appreciate your cooperation and look forward to receiving from you further orders.
Yours truly
××
Chapter 04 正式交易
Unit 01 付款通知
Dear Mr Morris
Thank you very much for your purchase of our products.
For your reference, we have attached our invoice number 79023108 for 2000 US dollars. Please pay the bill within 15 days upon receipt of the request letter.
Please notify us when you make the remittance.
Yours faithfully
Pioneer Electric Appliance
Unit 02 催促付款
Dear Sirs
We have received your letter of the 17th July with thanks.
We received payments of $275 on the 2nd July, and $525 on the 9th July respectively. This leaves a debit balance of $320. We would like to remind you that in your letter of the 22nd June you promised to repay before the end of June.
We enclose a statement for the period ending on the 31st July. We would appreciate a prompt settlement of this account.
Yours sincerely
××
Unit 03 开立信用证
Dear Sirs
With reference to the goods under our Sales Confirmation No.5207, we wish to draw your attention to the fact that the date of delivery is approaching, but we have not yet received the covering L/C to date.
Please do your utmost to forward the L/C, so that we may execute the order smoothly. In order to avoid subsequent amendment, please see to it that the L/C stipulations are in exact accordance with the terms in the Confirmation.
We hope to hear favorably from you soon.
Sincerely yours
××
Unit 04 货物包装
Dear Edward Pitt
We are pleased to inform you that 50 cases of adjustable wrenches you shipped to Lagos on March 18th have arrived in perfect condition. This shows that you have made a great deal of improvement in packing.
As for the pliers to be shipped to us, we would like you to have them packed in boxes of 2 dozens each 100 boxes to a wooden case. We trust you will give special care to the packing in order to avoid damage in transit.
Kindly let us know if you can meet our requirements.
With our best regards.
Daniel Hopkins
Unit 05 货物运输
Dear Sirs
We shall shortly have ready for shipment from Liverpool to Alexandria four cases of crockery. T
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