保安部英语.doc

Security Office English
Words
Fire Preventing
消防
fire extinguisher
灭火器
fire hydrant
消防栓
fireproof door
防火门
fire alarm
火灾警报
fire drill
消防演习
fire escape
防火梯
fire brigade
消防支队
fire preventing uniform
消防服
fire blanket
灭火毯
fire hose
灭火水带
false alarm
[消]谎报的火灾
fire escape mask
自助呼吸器
UV Light
紫外线灭菌灯
Fire Sprinkler
消防喷淋
hygiene inspection
卫生检查
Rolling Door
卷闸门
Fire Lift
消防电梯

Security
安全
patrol
巡逻
camera
摄像头
camera system
监控系统
emergency
重大紧急事件
serious accident
严重事故
adhesive bandage
创可贴
fighting
打架斗殴
suspicious person
可疑人物
drunk guest
醉酒客人
injury
受伤
first aid box
急救箱
first aid
急救
iodine
碘酒
safflower oil
红花油
wallets/purse
钱包
back-up battery
备用电源
guest
客人
handbag
手提包
help
帮助
deceleration strip
减速带
Traffic Icon
隔离墩
Parking lot
停车场

driveway
车道
license plate
车牌
license plate number
车牌号码
park the car
停车
square
广场
parking lot
停车场
turn left
向左转
turn right
向右转
sign
标志
taxi
出租车
canopy
风雨棚
Brick
地砖

Position
职位
Security Manager
安全部经理
Security Officer
保安员
Security Office
保安部
Fire Preventing Supevisor
消防主管

场所名称
Recreation Center
康乐中心
Jasper Hall
碧玉厅
Dome Brasserie
圆顶阁西餐厅
washroom
卫生间
swimming pool
游泳池
gym
健身房
Exit 3 Bar
空间三酒吧
Club Lounge
商务酒廊
Front Desk
前台
Canton Garden
粤唯先中餐厅
Business Center
商务中心
Atrium Lounge
韵池吧
Grandball Rooom
白云阁
Topaz Hall
黄晶厅
Gem Hall
宝石厅
Crystal Hall
水晶厅
Pearl Hall
珍珠厅
Diamond Hall
钻石厅
Ruby Hall
红宝厅
Sapphire Hall
兰宝厅
Emeral Hall
绿宝厅
Opal Hall
瑰宝厅
Agate Hall
玛瑙厅
Jade Hall
翡翠厅
Other words
其他单词
meeting
会议
breakfast
早餐
lunch
午餐
dinner
晚餐
Basement
负一层
Operation hour
营业时间

Sentences
Parking lot
停车场
Excuse me, you are not allowed to park your car here.
对不起，你的车不能停在这里。
Follow me, please. I’ll call one taxi for you.
请跟我来，我来为你叫车。
Please follow me to the Security Department.
请跟我到保安部去一趟。
Greet the Guest
迎接客人
How are you getting on these days?
这几天过得怎么样？
Offer the Help
提供帮助
Can I help you? /What can I do for you?
需要我为你服务吗？
What’s the matter with you?
你哪里不舒服吗？
I’m very glad to be at your service.
很高兴为您服务。
Did you have breakfast this morning?
你今天早上吃早饭了吗？
How many people are there in your party?
你们一起有几个人？
Our Recreation Center is on the 3rd floor.
我们的康乐中心在三楼。
Where is Jasper hall?
碧玉厅在那里？
I’m going to the toilet/washroom.
我要去卫生间。
Where are you going?
Where would you like to go?
你要去那里？
This way, please.
这边请。
Let me show you the way.
我来给你带路。
I’ll give you a hand.
我来帮助你。
Here you are.
给你。
What time is it now?/What’s the time?
现在几点？
What’s the operation time of your Dome Brasserie？
圆顶阁什么时间营业？
Do you have shuttle bus to airport?
你们有去机场的班车吗？
Which floor will you go？
你要去几楼?
How can I get there？
我怎么去哪里？
I want to go shopping.
我要去商场。
The governor will dine in the Ruby hall/sapphire hall.
省长将在红宝厅/兰宝厅用餐
Give me some glasses please, Jane?
珍妮，能请给我拿一些玻璃杯吗？
I mean what I say.
我说话算数。
I’m good at it.
我很在行。
It’s a deal.
一言为定。
Thank You .I’m coming.
谢谢，我就来了。
Have you any small change, sir?
Do you have any small change, sir?
先生您有零钱吗？
We don’t accept tips, I am very glad to be able to help you.
我们不收小费。非常高兴能帮你的忙。
I’m not sure, but I’ll try my best.
我没把握，不过我将尽力而为。
Just a moment, sir. I’ll ask my manager to come over.
稍等，我去找经理过来。
Make a Call
拨打电话
Would you like to leave a message?
您要留口信吗？
Sorry, he is not in at the moment.
对不起，他现在不在.
There is call for you.
这里有你的电话。
We will make everything ready before you come.
我们会在您来之前将一切准备好。
Please dial 9 before you dial the number.
拨号码前请先拨9。

Remind the Guest
提醒客人
Please don’t leave anything behind.
请不要遗忘您的东西。
Please don’t forget your handbag.
请不要忘记您的手袋。
Please be careful.
请当心。
Mind/Watch your step.
请走好。
Excuse me sir/madam. Please keep your door well closed.
对不起，先生/女士。请将您的房门关好。
Please don’t smoke here.
Thank you for not smoking here.
请不要在这里吸烟。
Comfort the Guest
安慰客人
Don’t worry.
别担心。
I’m sorry to hear that.
听到这件事情我很遗憾。
Deal with the Complaint
处理投诉
I’m awfully sorry for my carelessness.
对于我的粗心大意我非常抱歉。
What’s your opinion of our service?
您对我们的服务有什么意见吗？
The background music is too noisy.
背景音乐的声音太大了。
Sorry for any inconvenience caused to you.
对于给您造成的麻烦，深感抱歉。
Something seems to be wrong with the television.
电视机好像出了点问题。
Farewell the Guest
送别客人
I hope you have enjoyed your stay with us.
希望您在我们宾馆过得愉快。
Wish you a pleasant journey! Good luck!
祝您旅途愉快!祝您好运！
Have a nice trip!
一路平安。
Goodbye and hope to see you again.
再见，希望再见到您。
Goodbye and thank you for coming.
再见，谢谢您的光临。
Good-bye. Have a nice stay。
再见。祝您入住愉快。

(A: Security Office B: Guest)
“ Offer the Help ”
Dialogue 1
A: Excuse me, you are not allowed to park your car here.
B: Where can I park my car?
A: Follow me, please. …Here is the parking space.
B: Thanks a lot.
A: You’re welcome.
Dialogue 2
A: How may I help you?
B: Where is the washroom?
A: Please come with me. … Here it is.
B: Thank you.

Dialogue 3
A: It seems that you don’t feel very well.
B: I have a pain in my stomach.
A: Do you need to go to the hospital?
B: Thank you. There is no need. I still have some medicine.
A: If you need any help, just call us.
B: OK.

Dialogue 4
A: Do you want to borrow a safety box？
B: Yes, it’s for my passport and other things.
A: All right. Please sign your name here.
B: All right.