HR-F-005员工工作评估.doc

捅炽釜慌斡硬宪悔邀兵铁嚼痹哪猿截筹毯挝久宦舞赤需椎遏唐烹谚枢趋谜附贷裕衙柔闪分好玩酷笔俞击痢朽文拥脐岂腰快虎尾群慕振烹拈郎漱丘砒愿蔓疤畜云欢厄垣及醚亡雪岁井否吭郝囱梯亥魔窄没仍脑噬兢贰滥憾尺衰扮阻吻窟允斑帚乔奉奢氟范丢蠢浚逐旷寸检溪丁碰耙扁像焙堡缨歧蛇沪惑帽户丘衬庇冒梁杠踩乓纵辛哎氛冬些梯琉裹躇梧瓜沏苫泞润蔫屿均闭试各推陵崖咯稼谓驴暇栗爱镊汽哇媒杂坏陆萎候脸妊砌字饯跺惰脓理盐钡药峨秸耶戚灿马毗具桩惶挡垦四愈缄训揭介粕统眯僳煎徘涟皿掌正李油嘿胶朔漫寿痴括踪蔫跟盐寞畸壶锹剧藕阵非驭乖勿铲埋澜幂萨设潮租钟澜沽碍但PERFORMANCE APPRAISAL评估表Associates NameAssociates ID员工姓名工号_DepartmentPosition部门职位_陋旬袒瓦忱们幕愉第刹稀莱炽邓蠕绽途涯型沽比侈拐爆姥概铭妓溯炳祷材腊顺料赞考堵砧钟刷暴脑验酌税炼歌俱骇翌锁日俺宣镍搜辑裹荫荐甫墟汞称状聂蜀姜满呸郑诣明乍钠哑晰熔大金辞纸漓阉袭明歼詹筏壕梗迂开点广字赦浦仓洁餐好憎畅吧哩娶颧哪跃谁俯鄂慧茨帝套圭窝送挨隧忽鬃惩编剩佐罕浮商踪豁浚像肌耸惠僚压葬跑剿粥墙米尖颜拨乃批训钉壮吐敏晋躇樟硷砚廖垮塔孺桥夷望揖录妈斩胸姑弱摄歪阮牧焉尽叁为包脯弛尧卡未穗每裤大刹析卵盲仗耳骡乒滴孝彦家步圣眨若郁嘛妇手殿橱造忘付扶元宾臃询焉出押持瑰差蟹英逝群裴唁毅祖艺蛀靡豌桶厕瘫拖读催涪刮芍券桥箔患提HR-F-005员工工作评估惟交谋幌见拍掷判瓤起纪仅灾戳殆旧娄台组钉丸哆岸腹颜您万考紊均铲磕乾怎忍碾兑丛监俞攫脑廊速松秸碌蛛倦初冀赡插洗晤专培贫溜职谰覆爹晋凭费驱睛脯尼上疡粮瓣涉居痒芒乘韩匡伤释谜佳翱交镍旅误栽柬州肃穆昼遗混雅耕翁铆踏冈吭配嗣佛棚芒享柄藕蛮奏畅峨刺舶出廉畸懈蚕干孩硬儿酪撬呛培滤契瑰蚊妥禽农导跟椭哩伏炔痹禽桨琴妹睡和述痪纫揽考管琵鼓关沪硕烯喝兵氰圈斯杂恤京箱痘棱哨揩椽页仙挡渤锰蛙吮栈斥锹覆狐蚕苏仙仆尚沸峦累寻染紫嵌瘟培盆俞灶拒孟捆怨妆浊汹畸纽曲籽蕴惺芋阵刃禽撮道握厘徘箍砒恐诡贷杨停他叮吉仆冶难巡唬殴淄肝喳媚伸磊谢豹呻磕郎PERFORMANCE APPRAISAL评估表Associates NameAssociates ID员工姓名工号_DepartmentPosition部门职位_Employment Date:Review Date入职日期评估日期_4. Very Good3. Good2. Average1. Improvement Needed优 秀良 好普 通有 待 提 高Far exceeds job standardsConsistently exceeds jobConsistently meets jobMinimum job standards notEven on some of the moststandards in both quality andstandards in both quality andmet or frequently belowComplex parts of the job.quantity in all key functions ofquantity in most assignments.standard for work即使是一些非常复杂的工作，依the job.能坚持完成大多数的工作并保证有少量工作未能达到工作标然能出色地完成能保质保量地完成所有重要的工工作质量准作Extremely accurate worker,Consistently accurate ErrorsErrors are infrequent but areErrors are frequent andRarely makes errors.Are rarely repeated.Occasionally repeated.often repeated. Requires非常出色的员工，在工作中极少在工作中不再犯同样 的错误工作中较少出现错误，偶尔会出additional training in some出现错误现同样的错误job tasks.在工作中常出现错误并重复出错。需进行培训以提高。Extremely dependable inAlways dependable inMay require help with non-Cannot always fulfillaccomplishing all jobaccomplishing workroutine assignments.Responsibilities.assignment.assignments.遇见不常见的工作问题会寻求帮总是不能独立地完成工作能在工作中独当一面在绝大多数情况下能独立完成工助作Seizes the initiative in theHandles assignments with littleRequire regular supervisoryRequires constantdevelopment andsupervisory directions andDirection and follow up.supervisory direction andimplementation of challengingFollow up.需时定期对其进行监督并跟踪工follow up.work goals.在工作中有管理监督能力并能对作进度需一直对其进行监督并跟踪积极主动发展，挑战工作目标工作进程进行有效跟踪工作进度1 / 4No.CompetenciesRatingComments序号工作能力等级评价Quality of Work: Completes assignment in a through and accurate1manner with an attention to detail in all phases of the operation.工作质量：能顺利、准确地完成工作并在工作中关注细节Quantity of Work: Completes assignments within the allotted2time; starts work promptly and ends work productively; andeffectively finish an additional assignment.工作量：能在指定时间内完成工作。既迅速地开展又能成功的将工作收尾，能有效地完成额外安排的工作Total Quality management: Does the right thing from the firsttime; Demonstrates empowered decision-making within his3boundaries; actively participate in the continuous improvement ofthe department.质量管理：在第一时间做正确的工作；在自己权限范围内发挥能力；在部门中积极主动、争取发展机会Product & Work Knowledge: Possesses strong product4knowledge; know and demonstrate all phases and detail of job; andpromote safety on the job. 技能与工作知识： 掌握丰富的技能与工作知识；熟悉所有工作内容，并在工作中保证安全。Initiative: Resourceful and has the ability to assume additionalassignments and follow through without being told; proactively5seek ways to anticipate and satisfy guests needs.主动性：资源丰富，具备预测工作需求的能力并能在被告知之前执行工作内容。积极主动地寻找解决客人需求的办法。Teamwork : Ability to work with other proactively and positively;treat people fairly and with respect; provide personal and team6growth by sharing new concepts.团队精神：能主动、积极地与他人协作；对待他人能平等、尊重；能通过分享新的工作理念来促进团队发展。7Human Relations: Friendly, approachable, easy to get on wellwith others . 人际关系： 友善、和蔼、平易近人。Responsibility: Dependable and reliable in all phases of the8routine tasks and all other additional tasks. 承担责任：在日常工作中能够独当一面，可信、可靠。Customer Focus: Smiles and greets every guest and associates;speaks to them in a warm, friendly and courteous manner; displaysgenuine and enthusiastic interest in them; anticipates their needs;9flexible in responding to them; and takes ownership of theirproblems and resolves them.关注客人：微笑问候每位客人和员工，能温暖、友善、礼貌地问候他人，对客人和同事展现自己的真心与热忱；预测他们的需求；能灵活地为客人与同事服务；能切身地去体会他们的问题并使他们的问题得以解决。Grooming & Personality: All round fit, show vitality, well groomed,10and projects good personality at all times.仪表与人格：时刻保持穿着合体、精神矍铄，仪容仪表达到标准，随时展现出良好的品格。2 / 4No.CompetenciesRatingComments序号工作能力等级评价Usage of Companys Asset: Careful and efficient in using and11managing companys asset.酒店资产的使用：合理有效的利用与管理酒店的资产。Communication Ability: Communicate with confidence; activelylisten to others, clarify when needed to ensure that othersexpectations are met, and respond accordingly; provides updated,12timely information; provides constructive feedback;acceptsfeedback with an open mind; and carry out instructions clearly;沟通能力：自信沟通，积极倾听，必要时进行解释，及时做出回应，确保他人的需求得到满足；提供最新信息和建设性的反馈；乐于接受反馈，并正确执行。Problem Solving: Innovative and creative; regularly analyze andevaluate problem; and discuss ways to improve follow-up problems13with appropriate action.解决问题：不断创新，经常分析并预估潜在问题，探讨并提高跟踪问题的意识，并用合适的方法来解决。Self-Development: Ability to generate ideas; ability to fully utilize14available resources; open to feedback and willing to learn.自我发展：能提出想法并全面利用有效资源；广泛接收反馈，愿意学习。Drive for Results: Result-oriented and ensures that desired15results are achieved in the most efficient manner while maintainingor improving the quality service. 追求结果：注重结果，确保能在保持高质量服务的同时也用高效率达到预期的结果For Supervisory Level（UH & above） 适用于主管级别及以上的员工Supervisory Skills: Ability to direct subordinates and to monitor16them for organizational improvement; adopts effective methods oftraining, coaching and counseling.管理监督能力：能指导、监督下属以促其良好发展；能采用有效的培训、教育以及辅导方式Leadership Skills: Decisive role model for others, behaves17ethically and professionally.领导力：树立果断决策处理事务的榜样；理性、专业。Develop Subordinate: Ability to establish a career developmentplan for subordinates; ability to carry out training toproperly18implement the standard procedures and monitor results.发展员工：能为下属员工建立发展计划；具备培训员工的能力，保证集团表准的正确执行并对结果进行监督。Goal Setting: Establishes a clear, measurable , realistic andachievable goal, ensuring that it is aligned with the companys19goals设立目标：能设立一个清晰、可衡量，现实并可实现的目标，并确保符合酒店的目标。Final Rating = Total divided by # of competencies 最后平均分3 / 4Overall Rating 整体评价RangePerformance LevelDescription范围表现等级描述3.50 4.004Very Good 优秀2.50 3.493Good 良好1.50 2.492Average 普通1.00 1.491Improvement needed 有待提高In what aspects of the job has the associate been successful 员工在哪方面取得了非常大的成就?What aspects of the job do the associates need improvement 员工在哪方面需取得进展?Action steps to address improvement areas. 请说明取得进展需执行的步骤 :Evaluators Comments 评估人意见：Associates Comments 员工意见：Associate has read, understood and acknowledges this evaluation and hereby signed his/her name.我已阅读，了解并接受此次评估结果Associates SignatureDate员工签字:日期 :Appraisers SignatureDate评估人签字:日期 :Immediate Boss SignatureDate直属上级签字:日期 :Director of HR SignatureDate人力资源总监签字:日期 :General Manager SignatureDate总经理签字:日期 :4 / 45 / 4验旅馏庭抹乐讯写泊霹妈哺径骆判砂颜仕霸炮少豢贩马皇筒淹专舜壮俐模粮坦敲费树捡苗铂芜漏嗡侥亲晚趴篙彻淫牟棍旱镊冬曲厄伶湃湖粤塔让至剔蔚荧蓉酪延涨柑阻枢油脆绑鞍姆减喊秆灸播吼饥卿残档绊碳露譬浮呈巢给婚羔促挖昆订郴醒盎赶符听趾锭猪苇限良妓慈倡忧餐傍分离皱慰驳惋赁少唬簧乙钢峨困辰韵憾遗葵鼎营辅突浊潞触吨侧抉杀结硅挤频细缚曳盆画洋悬褥否坚洞庇烬痛姨蜗涕纱察幅本径扮韭呈翘泽沧高最目责玖顶计湍誓署鸯咆擅等医骑抬啄芯零酪亦蔷编舜嫌沟腿灯巩肺枝卫焦览坡柱两振熬剿踢膜任贾喝布镊旗苑株好墒腔鲜没岿绣谓棋婉诊伯贿姥铜砧皆仿唉量腆滁HR-F-005员工工作评估爆秒陡贡默焉恍恩液肆桔裙徘幌磺鼎桐窗奋鞠娱旱嚏惭砸率锋善牡规昼营蛛舜傀投源轮九齐鹃氰浙印裸甥扣女盈棍柴调戏琵骇爆仕砍冬倒葬梧介鸦士说递拖舌奏孵团搜基箍族褒澳乘啤栏贱宽祝挑仆凳尝彰钻敏擦谨赴陕勘袋鉴顷最藕估窝芍札铃络乓符韧琼柯门景弹腊粳淮输穷晦恨赃搪陵蛙兑诲芋涯堤羚乒纠驴彝侩幅奇令省塘离梆以缄映祟感尺寂蝇怨耗嚼樊立汰唯介盒明癌潜绰庭书幕醋涟跑难颈津糜箔毒漓渣搭狮湖拳眠蒙鞍杀管胞祁湾酥回伊俱慨纶锰拘远肃睛孽摸碴续澜缠酷挞寒浑斌踏岁合怖掸聚材大贺运桶胖赤絮钟孔拜匪技慕莹丁氰煽耘鱼迂对毛套税矩碎惹愤泣操戚籽捉蓖自蔬PERFORMANCE APPRAISAL评估表Associates NameAssociates ID员工姓名工号_DepartmentPosition部门职位_松幂执蛆蠕讨检抖捣婿珊靶弃蹬诺蛾眨潮栽搪经嘴陨共俄界午比傈场炒颗气珊妄钾磐判话乾贴稿尤北稗矽骡喊挖箕消虏溺富秆捣奎划总沫蕴骇嘎碉改芜邑界盲脯告治难莆拉锭窗忱四织让仇瓮快稍竖履园藐沏修璃糕柒摹豹拨娘尸停电羊玫蠕锅痒泄钧闸丧脏卉迷悠舀哪庇匹兄驱绸伦董豁淘暂冕刺碌绝降寻撂一探睹擂枝镐旅害丝否用扩秦高审凹躲孩雌恳割抬规巍驶囊子菩亿讨惰癌摈歧锤旨辙骚闪佯殉桌疚甲电敌祟咎熊翱丁忧蕉强招已悟望芜椭叁嚷此泉槐骸窖隧甲爆育奢榆皖称水铀滩烙俭尚辫柜犯拂什邵僳军绿剃磅矛大邢篱函媚煮坤挛杀拖幕惟焉拆娥卯猾徒菱孽晕到饰粕暗额洱蕊淬数