2023企业人力资源数智化转型洞察与展望报告.pdf

123目录CONTENTSOutlook on Future Trends of Intelligent Human ResourcesKey Challenges of Digital Transformation in Human ResourcesCurrent Status of Digital Transformation in Human ResourcesConcept and Significance of Digital Transformation4Concept and Significance of Digital Transformation51202320231996Don Tapscott212016G2020232016G20612023International Data CorporationIDC2023GDP62%2017202220232023202250.210.3%11GDPGDP41.5%27.231.335.839.245.550.220.3%20.9%14.6%9.7%16.2%10.3%0%20%40%60%80%100%02040608010020172018201920202021202232.9%34.8%36.2%38.6%39.8%41.5GDP712023BC/VS812023Digital transformationDigitizationDigitalizationGartnerIDCIT912023/10Current Status of Digital Transformation in Human Resources1122023No.143.7%No.229.6%HRNo.315.8%HRNo.410.9%HR28.423.636.54.343.7%122202337.7%46.6%42.2%33.0%41.2%39.4%33.3%35.9%28.6%25.0%11.0%23.0%/IT/IT40%1322023100%100%100%100%100%100%100%10.7%16.6%19.8%44.7%52.1%52.1%54.3%HRHR14220237%AI34.2%36.9%14.7%BI7.2%AI7.0%15220238.0%9.4%6.7%12.5%37.4%35.8%38.9%16.7%33.2%39.6%43.3%70.8%21.4%15.1%11.1%1-499500-9991000-999910000+70.8%162202315826937104811HRHR17Key Challenges of Digital Transformation in Human Resources1832023HRHRHRHR1932023HRIT100%100%100%100%100%100%100%16.6%24.1%24.6%26.5%38.2%39.3%51.3%2032023HR31.0%3-522.7%21.7%14.7%9.9%31%HR21.7%5-10213202323%HR20.3%HR COE13.6%1.6%23.0%20.3%13.6%12.3%10.4%9.1%5.3%1.6%CHRO/HRVPHR COECEOHR SSCCTO/CIO/CDOHRIT223202312.7%22.3%34.7%27.3%36.7%51.0%39.1%29.3%8.2%19.1%11.2%6.1%1.8%0.5%70%85%233202318.4%39.2%+28.1%13.2%19.4%IT51.3%30.3%18.4%39.2%28.1%19.4%13.2%+2432023DNA2.8%DNA23.9%31.4%28.1%13.7%2.8%DNA23.9%25Outlook on Future Trends of Intelligent Human Resources26420231.02.03.04.0cHReHRDHRAI27420232023ChatGPTAIGCGartner2024HRHR202476%HR1-2AIAIGCHR/AIAI2842023ROIPeople AnalyticsBI/29Appendix30520230.47%0.95%1.42%1.65%6.15%6.62%7.80%7.80%8.04%9.22%12.53%15.13%22.22%/25.30%46.34%18.91%3.55%5.91%1-99100-10001000-49995000-999910000315202341.13%20.80%20.33%17.73%101052.7%26.5%10.2%9.7%0.9%3252023