吉林电力满意度专项分析报告.docx

SAVE OUTFILE='C:\Users\ibm\Documents\吉林专项数据.sav'
/COMPRESSED.
SAVE OUTFILE='C:\Users\ibm\Documents\吉林专项数据.sav'
/COMPRESSED.
SAVE OUTFILE='C:\Users\ibm\Documents\吉林专项数据.sav'
/COMPRESSED.
SAVE OUTFILE='C:\Users\ibm\Documents\吉林专项数据.sav'
/COMPRESSED.
SAVE OUTFILE='C:\Users\ibm\Documents\吉林专项数据.sav'
/COMPRESSED.
DESCRIPTIVES VARIABLES=c1 c2 c3 c4 c5 c6 c7 c8 c9
/STATISTICS=MEAN STDDEV MIN MAX.

Descriptives

Notes
Output Created
21-1月-2014 14时37分51秒
Comments

Input
Data
C:\Users\ibm\Documents\吉林专项数据.sav
Active Dataset
DataSet0
Filter
<none>
Weight
<none>
Split File
<none>
N of Rows in Working Data File
728
Missing Value Handling
Definition of Missing
User defined missing values are treated as missing.
Cases Used
All non-missing data are used.
Syntax
DESCRIPTIVES VARIABLES=c1 c2 c3 c4 c5 c6 c7 c8 c9
/STATISTICS=MEAN STDDEV MIN MAX.

Resources
Processor Time
00 00:00:00.016
Elapsed Time
00 00:00:00.176

[DataSet0] C:\Users\ibm\Documents\吉林专项数据.sav

Descriptive Statistics

N
Minimum
Maximum
Mean
Std. Deviation
c1
728
3
10
7.37
1.641
c2
728
3
10
7.42
1.466
c3
728
3
10
7.14
1.644
c4
728
3
10
7.58
1.381
c5
728
3
10
7.48
1.313
c6
728
3
10
7.57
1.462
c7
728
2
10
7.52
1.466
c8
728
1
10
7.13
1.746
c9
728
2
10
7.64
1.332
Valid N (listwise)
728

FREQUENCIES VARIABLES=c1 c2 c3 c4 c5 c6 c7 c8 c9
/BARCHART FREQ
/ORDER=ANALYSIS.

Frequencies

Notes
Output Created
21-1月-2014 14时41分26秒
Comments

Input
Data
C:\Users\ibm\Documents\吉林专项数据.sav
Active Dataset
DataSet0
Filter
<none>
Weight
<none>
Split File
<none>
N of Rows in Working Data File
728
Missing Value Handling
Definition of Missing
User-defined missing values are treated as missing.
Cases Used
Statistics are based on all cases with valid data.
Syntax
FREQUENCIES VARIABLES=c1 c2 c3 c4 c5 c6 c7 c8 c9
/BARCHART FREQ
/ORDER=ANALYSIS.

Resources
Processor Time
00 00:00:09.454
Elapsed Time
00 00:00:14.534

[DataSet0] C:\Users\ibm\Documents\吉林专项数据.sav

Statistics

c1
c2
c3
c4
c5
c6
c7
N
Valid
728
728
728
728
728
728
728
Missing
0
0
0
0
0
0
0

Statistics

c8
c9
N
Valid
728
728
Missing
0
0

Frequency Table

c1

Frequency
Percent
Valid Percent
Cumulative Percent
Valid
3
6
.8
.8
.8
4
25
3.4
3.4
4.3
5
84
11.5
11.5
15.8
6
90
12.4
12.4
28.2
7
163
22.4
22.4
50.5
8
166
22.8
22.8
73.4
9
120
16.5
16.5
89.8
10
74
10.2
10.2
100.0
Total
728
100.0
100.0

c2

Frequency
Percent
Valid Percent
Cumulative Percent
Valid
3
2
.3
.3
.3
4
26
3.6
3.6
3.8
5
42
5.8
5.8
9.6
6
105
14.4
14.4
24.0
7
188
25.8
25.8
49.9
8
218
29.9
29.9
79.8
9
78
10.7
10.7
90.5
10
69
9.5
9.5
100.0
Total
728
100.0
100.0

c3

Frequency
Percent
Valid Percent
Cumulative Percent
Valid
3
11
1.5
1.5
1.5
4
43
5.9
5.9
7.4
5
76
10.4
10.4
17.9
6
89
12.2
12.2
30.1
7
190
26.1
26.1
56.2
8
176
24.2
24.2
80.4
9
88
12.1
12.1
92.4
10
55
7.6
7.6
100.0
Total
728
100.0
100.0

c4

Frequency
Percent
Valid Percent
Cumulative Percent
Valid
3
1
.1
.1
.1
4
10
1.4
1.4
1.5
5
51
7.0
7.0
8.5
6
90
12.4
12.4
20.9
7
165
22.7
22.7
43.5
8
227
31.2
31.2
74.7
9
130
17.9
17.9
92.6
10
54
7.4
7.4
100.0
Total
728
100.0
100.0

c5

Frequency
Percent
Valid Percent
Cumulative Percent
Valid
3
2
.3
.3
.3
4
4
.5
.5
.8
5
61
8.4
8.4
9.2
6
77
10.6
10.6
19.8
7
205
28.2
28.2
47.9
8
227
31.2
31.2
79.1
9
112
15.4
15.4
94.5
10
40
5.5
5.5
100.0
Total
728
100.0
100.0

c6

Frequency
Percent
Valid Percent
Cumulative Percent
Valid
3
3
.4
.4
.4
4
9
1.2
1.2
1.6
5
57
7.8
7.8
9.5
6
103
14.1
14.1
23.6
7
149
20.5
20.5
44.1
8
207
28.4
28.4
72.5
9
135
18.5
18.5
91.1
10
65
8.9
8.9
100.0
Total
728
100.0
100.0

c7

Frequency
Percent
Valid Percent
Cumulative Percent
Valid
2
1
.1
.1
.1
3
3
.4
.4
.5
4
11
1.5
1.5
2.1
5
57
7.8
7.8
9.9
6
92
12.6
12.6
22.5
7
168
23.1
23.1
45.6
8
228
31.3
31.3
76.9
9
94
12.9
12.9
89.8
10
74
10.2
10.2
100.0
Total
728
100.0
100.0

c8

Frequency
Percent
Valid Percent
Cumulative Percent
Valid
1
2
.3
.3
.3
2
1
.1
.1
.4
3
10
1.4
1.4
1.8
4
42
5.8
5.8
7.6
5
81
11.1
11.1
18.7
6
102
14.0
14.0
32.7
7
185
25.4
25.4
58.1
8
144
19.8
19.8
77.9
9
85
11.7
11.7
89.6
10
76
10.4
10.4
100.0
Total
728
100.0
100.0

c9

Frequency
Percent
Valid Percent
Cumulative Percent
Valid
2
1
.1
.1
.1
3
1
.1
.1
.3
4
1
.1
.1
.4
5
36
4.9
4.9
5.4
6
85
11.7
11.7
17.0
7
237
32.6
32.6
49.6
8
174
23.9
23.9
73.5
9
121
16.6
16.6
90.1
10
72
9.9
9.9
100.0
Total
728
100.0
100.0

Bar Chart

FREQUENCIES VARIABLES=c3 c8
/BARCHART FREQ
/ORDER=ANALYSIS.

Frequencies

Notes
Output Created
21-1月-2014 14时45分19秒
Comments

Input
Data
C:\Users\ibm\Documents\吉林专项数据.sav
Active Dataset
DataSet0
Filter
<none>
Weight
<none>
Split File
<none>
N of Rows in Working Data File
728
Missing Value Handling
Definition of Missing
User-defined missing values are treated as missing.
Cases Used
Statistics are based on all cases with valid data.
Syntax
FREQUENCIES VARIABLES=c3 c8
/BARCHART FREQ
/ORDER=ANALYSIS.

Resources
Processor Time
00 00:00:01.248
Elapsed Time
00 00:00:01.296

[DataSet0] C:\Users\ibm\Documents\吉林专项数据.sav

Statistics

c3
c8
N
Valid
728
728
Missing
0
0

Frequency Table

c3

Frequency
Percent
Valid Percent
Cumulative Percent
Valid
3
11
1.5
1.5
1.5
4
43
5.9
5.9
7.4
5
76
10.4
10.4
17.9
6
89
12.2
12.2
30.1
7
190
26.1
26.1
56.2
8
176
24.2
24.2
80.4
9
88
12.1
12.1
92.4
10
55
7.6
7.6
100.0
Total
728
100.0
100.0

c8

Frequency
Percent
Valid Percent
Cumulative Percent
Valid
1
2
.3
.3
.3
2
1
.1
.1
.4
3
10
1.4
1.4
1.8
4
42
5.8
5.8
7.6
5
81
11.1
11.1
18.7
6
102
14.0
14.0
32.7
7
185
25.4
25.4
58.1
8
144
19.8
19.8
77.9
9
85
11.7
11.7
89.6
10
76
10.4
10.4
100.0
Total
728
100.0
100.0

Bar Chart

FREQUENCIES VARIABLES=c61 c62 c63
/BARCHART PERCENT
/ORDER=ANALYSIS.

Frequencies

Notes
Output Created
21-1月-2014 14时49分25秒
Comments

Input
Data
C:\Users\ibm\Documents\吉林专项数据.sav
Active Dataset
DataSet0
Filter
<none>
Weight
<none>
Split File
<none>
N of Rows in Working Data File
728
Missing Value Handling
Definition of Missing
User-defined missing values are treated as missing.
Cases Used
Statistics are based on all cases with valid data.
Syntax
FREQUENCIES VARIABLES=c61 c62 c63
/BARCHART PERCENT
/ORDER=ANALYSIS.

Resources
Processor Time
00 00:00:01.903
Elapsed Time
00 00:00:01.878

[DataSet0] C:\Users\ibm\Documents\吉林专项数据.sav

Statistics

c61
c62
c63
N
Valid
728
480
151
Missing
0
248
577

Frequency Table

c61

Frequency
Percent
Valid Percent
Cumulative Percent
Valid
1
440
60.4
60.4
60.4
2
71
9.8
9.8
70.2
3
111
15.2
15.2
85.4
4
71
9.8
9.8
95.2
5
26
3.6
3.6
98.8
6
7
1.0
1.0
99.7
9
2
.3
.3
100.0
Total
728
100.0
100.0

c62

Frequency
Percent
Valid Percent
Cumulative Percent
Valid
1
7
1.0
1.5
1.5
2
114
15.7
23.8
25.2
3
121
16.6
25.2
50.4
4
115
15.8
24.0
74.4
5
109
15.0
22.7
97.1
6
14
1.9
2.9
100.0
Total
480
65.9
100.0

Missing
System
248
34.1

Total
728
100.0

c63

Frequency
Percent
Valid Percent
Cumulative Percent
Valid
2
1
.1
.7
.7
3
26
3.6
17.2
17.9
4
52
7.1
34.4
52.3
5
47
6.5
31.1
83.4
6
20
2.7
13.2
96.7
7
5
.7
3.3
100.0
Total
151
20.7
100.0

Missing
System
577
79.3

Total
728
100.0

Bar Chart

SAVE OUTFILE='C:\Users\ibm\Documents\吉林专项数据.sav'
/COMPRESSED.
WEIGHT BY sum6.
FREQUENCIES VARIABLES=lable6
/STATISTICS=SUM
/BARCHART PERCENT
/ORDER=ANALYSIS.

Frequencies

Notes
Output Created
21-1月-2014 14时58分30秒
Comments

Input
Data
C:\Users\ibm\Documents\吉林专项数据.sav
Active Dataset
DataSet0
Filter
<none>
Weight
sum6
Split File
<none>
N of Rows in Working Data File
7
Missing Value Handling
Definition of Missing
User-defined missing values are treated as missing.
Cases Used
Statistics are based on all cases with valid data.
Syntax
FREQUENCIES VARIABLES=lable6
/STATISTICS=SUM
/BARCHART PERCENT
/ORDER=ANALYSIS.

Resources
Processor Time
00 00:00:00.687
Elapsed Time
00 00:00:00.768

[DataSet0] C:\Users\ibm\Documents\吉林专项数据.sav

Statistics
lable6
N
Valid
1311
Missing
0

lable6

Frequency
Percent
Valid Percent
Cumulative Percent
Valid
1
447
34.1
34.1
34.1
2
186
14.2
14.2
48.3
3
258
19.7
19.7
68.0
4
238
18.2
18.2
86.1
5
136
10.4
10.4
96.5
6
41
3.1
3.1
99.6
7
5
.4
.4
100.0
Total
1311
100.0
100.0

Frequencies
Notes
Output Created
21-1月-2014 15时04分03秒
Comments

Input
Data
C:\Users\ibm\Documents\吉林专项数据.sav
Active Dataset
DataSet0
Filter
<none>
Weight
<none>
Split File
<none>
N of Rows in Working Data File
1456
Missing Value Handling
Definition of Missing
User-defined missing values are treated as missing.
Cases Used
Statistics are based on all cases with valid data.
Syntax
FREQUENCIES VARIABLES=c161 c162 c163 c164 c165
/STATISTICS=SUM
/BARCHART PERCENT
/ORDER=ANALYSIS.

Resources
Processor Time
00 00:00:02.854
Elapsed Time
00 00:00:02.881

[DataSet0] C:\Users\ibm\Documents\吉林专项数据.sav

Statistics

c161
c162
c163
c164
c165
N
Valid
725
582
263
107
55
Missing
731
874
1193
1349
1401
Sum
3305
4153
2204
922
539

Frequency Table

c161

Frequency
Percent
Valid Percent
Cumulative Percent
Valid
1
189
13.0
26.1
26.1
2
40
2.7
5.5
31.6
3
31
2.1
4.3
35.9
4
19
1.3
2.6
38.5
5
155
10.6
21.4
59.9
6
132
9.1
18.2
78.1
7
78
5.4
10.8
88.8
8
30
2.1
4.1
93.0
9
28
1.9
3.9
96.8
10
4
.3
.6
97.4
11
14
1.0
1.9
99.3
13
4
.3
.6
99.9
16
1
.1
.1
100.0
Total
725
49.8
100.0

Missing
System
731
50.2

Total
1456
100.0

c162

Frequency
Percent
Valid Percent
Cumulative Percent
Valid
2
27
1.9
4.6
4.6
3
22
1.5
3.8
8.4
4
47
3.2
8.1
16.5
5
61
4.2
10.5
27.0
6
91
6.3
15.6
42.6
7
134
9.2
23.0
65.6
8
5
.3
.9
66.5
9
101
6.9
17.4
83.8
10
6
.4
1.0
84.9
11
52
3.6
8.9
93.8
13
30
2.1
5.2
99.0
14
5
.3
.9
99.8
15
1
.1
.2
100.0
Total
582
40.0
100.0

Missing
System
874
60.0

Total
1456
100.0

c163

Frequency
Percent
Valid Percent
Cumulative Percent
Valid
2
3
.2
1.1
1.1
3
11
.8
4.2
5.3
4
13
.9
4.9
10.3
5
22
1.5
8.4
18.6
6
18
1.2
6.8
25.5
7
40
2.7
15.2
40.7
8
22
1.5
8.4
49.0
9
47
3.2
17.9
66.9
10
6
.4
2.3
69.2
11
51
3.5
19.4
88.6
12
2
.1
.8
89.4
13
23
1.6
8.7
98.1
14
3
.2
1.1
99.2
15
2
.1
.8
100.0
Total
263
18.1
100.0

Missing
System
1193
81.9

Total
1456
100.0

c164

Frequency
Percent
Valid Percent
Cumulative Percent
Valid
1
2
.1
1.9
1.9
4
6
.4
5.6
7.5
5
4
.3
3.7
11.2
6
6
.4
5.6
16.8
7
21
1.4
19.6
36.4
8
5
.3
4.7
41.1
9
27
1.9
25.2
66.4
10
11
.8
10.3
76.6
11
17
1.2
15.9
92.5
12
1
.1
.9
93.5
13
1
.1
.9
94.4
14
3
.2
2.8
97.2
15
2
.1
1.9
99.1
16
1
.1
.9
100.0
Total
107
7.3
100.0

Missing
System
1349
92.7

Total
1456
100.0

c165

Frequency
Percent
Valid Percent
Cumulative Percent
Valid
5
2
.1
3.6
3.6
7
6
.4
10.9
14.5
8
10
.7
18.2
32.7
9
10
.7
18.2
50.9
10
5
.3
9.1
60.0
11
10
.7
18.2
78.2
12
1
.1
1.8
80.0
13
10
.7
18.2
98.2
15
1
.1
1.8
100.0
Total
55
3.8
100.0

Missing
System
1401
96.2

Total
1456
100.0

Bar Chart

USE ALL.
COMPUTE filter_$=(sum16 = 0).
VARIABLE LABELS filter_$ 'sum16 = 0 (FILTER)'.
VALUE LABELS filter_$ 0 'Not Selected' 1 'Selected'.
FORMATS filter_$ (f1.0).
FILTER BY filter_$.
EXECUTE.
USE ALL.
COMPUTE filter_$=( 0< sum16).
VARIABLE LABELS filter_$ ' 0< sum16 (FILTER)'.
VALUE LABELS filter_$ 0 'Not Selected' 1 'Selected'.
FORMATS filter_$ (f1.0).
FILTER BY filter_$.
EXECUTE.
FREQUENCIES VARIABLES=sum16
/BARCHART FREQ
/FORMAT=DFREQ
/ORDER=ANALYSIS.

Frequencies

Notes
Output Created
21-1月-2014 17时31分50秒
Comments

Input
Data
C:\Users\ibm\Documents\吉林专项数据.sav
Active Dataset
DataSet1
Filter
0< sum16 (FILTER)
Weight
<none>
Split File
<none>
N of Rows in Working Data File
1677
Missing Value Handling
Definition of Missing
User-defined missing values are treated as missing.
Cases Used
Statistics are based on all cases with valid data.
Syntax
FREQUENCIES VARIABLES=sum16
/BARCHART FREQ
/FORMAT=DFREQ
/ORDER=ANALYSIS.

Resources
Processor Time
00 00:00:00.764
Elapsed Time
00 00:00:00.879

[DataSet1] C:\Users\ibm\Documents\吉林专项数据.sav

Statistics
sum16
N
Valid
1677
Missing
0

sum16

Frequency
Percent
Valid Percent
Cumulative Percent
Valid
7
273
16.3
16.3
16.3
6
247
14.7
14.7
31.0
5
242
14.4
14.4
45.4
9
203
12.1
12.1
57.5
1
191
11.4
11.4
68.9
11
134
8.0
8.0
76.9
4
85
5.1
5.1
82.0
2
70
4.2
4.2
86.2
3
64
3.8
3.8
90.0
8
62
3.7
3.7
93.7
13
58
3.5
3.5
97.1
10
27
1.6
1.6
98.7
14
11
.7
.7
99.4
15
5
.3
.3
99.7
12
3
.2
.2
99.9
16
2
.1
.1
100.0
Total
1677
100.0
100.0