吉林电力满意度专项分析报告.docx-资源下载-咨信网-让知识获取变得高效

吉林电力满意度专项分析报告.docx

1、 SAVE OUTFILE='C:\Users\ibm\Documents\吉林专项数据.sav' /COMPRESSED. SAVE OUTFILE='C:\Users\ibm\Documents\吉林专项数据.sav' /COMPRESSED. SAVE OUTFILE='C:\Users\ibm\Documents\吉林专项数据.sav' /COMPRESSED. SAVE OUTFILE='C:\Users\ibm\Documents\吉林专项数据.sav' /COMPRESSED. SAVE OUTFILE='C:\Users\ibm\Documents\

2、吉林专项数据.sav' /COMPRESSED. DESCRIPTIVES VARIABLES=c1 c2 c3 c4 c5 c6 c7 c8 c9 /STATISTICS=MEAN STDDEV MIN MAX. Descriptives Notes Output Created 21-1月-2014 14时37分51秒 Comments Input Data C:\Users\ibm\Documents\吉林专项数据.sav Active Dataset DataSet0 Filter Weight <

3、none> Split File N of Rows in Working Data File 728 Missing Value Handling Definition of Missing User defined missing values are treated as missing. Cases Used All non-missing data are used. Syntax DESCRIPTIVES VARIABLES=c1 c2 c3 c4 c5 c6 c7 c8 c9 /STATISTICS=MEAN STDDEV MIN MAX

4、 Resources Processor Time 00 00:00:00.016 Elapsed Time 00 00:00:00.176 [DataSet0] C:\Users\ibm\Documents\吉林专项数据.sav Descriptive Statistics N Minimum Maximum Mean Std. Deviation c1 728 3 10 7.37 1.641 c2 728 3 10 7.42 1.466 c3 728 3 10 7.14 1.644 c4 728 3

5、10 7.58 1.381 c5 728 3 10 7.48 1.313 c6 728 3 10 7.57 1.462 c7 728 2 10 7.52 1.466 c8 728 1 10 7.13 1.746 c9 728 2 10 7.64 1.332 Valid N (listwise) 728 FREQUENCIES VARIABLES=c1 c2 c3 c4 c5 c6 c7 c8 c9 /BARCHART FREQ /ORDER=ANALYSIS. Frequenci

6、es Notes Output Created 21-1月-2014 14时41分26秒 Comments Input Data C:\Users\ibm\Documents\吉林专项数据.sav Active Dataset DataSet0 Filter Weight Split File N of Rows in Working Data File 728 Missing Value Handling Definition of Missing User-defined missing value

7、s are treated as missing. Cases Used Statistics are based on all cases with valid data. Syntax FREQUENCIES VARIABLES=c1 c2 c3 c4 c5 c6 c7 c8 c9 /BARCHART FREQ /ORDER=ANALYSIS. Resources Processor Time 00 00:00:09.454 Elapsed Time 00 00:00:14.534 [DataSet0] C:\Users\ibm\Documents\

8、吉林专项数据.sav Statistics c1 c2 c3 c4 c5 c6 c7 N Valid 728 728 728 728 728 728 728 Missing 0 0 0 0 0 0 0 Statistics c8 c9 N Valid 728 728 Missing 0 0 Frequency Table c1 Frequency Percent Valid Percent Cumulative Percent Valid 3 6 .8 .8 .8 4

9、25 3.4 3.4 4.3 5 84 11.5 11.5 15.8 6 90 12.4 12.4 28.2 7 163 22.4 22.4 50.5 8 166 22.8 22.8 73.4 9 120 16.5 16.5 89.8 10 74 10.2 10.2 100.0 Total 728 100.0 100.0 c2 Frequency Percent Valid Percent Cumulative Percent Valid 3 2 .3 .3 .3 4 26 3

10、6 3.6 3.8 5 42 5.8 5.8 9.6 6 105 14.4 14.4 24.0 7 188 25.8 25.8 49.9 8 218 29.9 29.9 79.8 9 78 10.7 10.7 90.5 10 69 9.5 9.5 100.0 Total 728 100.0 100.0 c3 Frequency Percent Valid Percent Cumulative Percent Valid 3 11 1.5 1.5 1.5 4 43 5.9 5.9 7

11、4 5 76 10.4 10.4 17.9 6 89 12.2 12.2 30.1 7 190 26.1 26.1 56.2 8 176 24.2 24.2 80.4 9 88 12.1 12.1 92.4 10 55 7.6 7.6 100.0 Total 728 100.0 100.0 c4 Frequency Percent Valid Percent Cumulative Percent Valid 3 1 .1 .1 .1 4 10 1.4 1.4 1.5 5 51 7

12、0 7.0 8.5 6 90 12.4 12.4 20.9 7 165 22.7 22.7 43.5 8 227 31.2 31.2 74.7 9 130 17.9 17.9 92.6 10 54 7.4 7.4 100.0 Total 728 100.0 100.0 c5 Frequency Percent Valid Percent Cumulative Percent Valid 3 2 .3 .3 .3 4 4 .5 .5 .8 5 61 8.4 8.4 9.2

13、6 77 10.6 10.6 19.8 7 205 28.2 28.2 47.9 8 227 31.2 31.2 79.1 9 112 15.4 15.4 94.5 10 40 5.5 5.5 100.0 Total 728 100.0 100.0 c6 Frequency Percent Valid Percent Cumulative Percent Valid 3 3 .4 .4 .4 4 9 1.2 1.2 1.6 5 57 7.8 7.8 9.5 6 103 14.1 1

14、4.1 23.6 7 149 20.5 20.5 44.1 8 207 28.4 28.4 72.5 9 135 18.5 18.5 91.1 10 65 8.9 8.9 100.0 Total 728 100.0 100.0 c7 Frequency Percent Valid Percent Cumulative Percent Valid 2 1 .1 .1 .1 3 3 .4 .4 .5 4 11 1.5 1.5 2.1 5 57 7.8 7.8 9.9 6 92 12.

15、6 12.6 22.5 7 168 23.1 23.1 45.6 8 228 31.3 31.3 76.9 9 94 12.9 12.9 89.8 10 74 10.2 10.2 100.0 Total 728 100.0 100.0 c8 Frequency Percent Valid Percent Cumulative Percent Valid 1 2 .3 .3 .3 2 1 .1 .1 .4 3 10 1.4 1.4 1.8 4 42 5.8 5.8 7.6 5 81

16、 11.1 11.1 18.7 6 102 14.0 14.0 32.7 7 185 25.4 25.4 58.1 8 144 19.8 19.8 77.9 9 85 11.7 11.7 89.6 10 76 10.4 10.4 100.0 Total 728 100.0 100.0 c9 Frequency Percent Valid Percent Cumulative Percent Valid 2 1 .1 .1 .1 3 1 .1 .1 .3 4 1 .1 .1 .4

17、5 36 4.9 4.9 5.4 6 85 11.7 11.7 17.0 7 237 32.6 32.6 49.6 8 174 23.9 23.9 73.5 9 121 16.6 16.6 90.1 10 72 9.9 9.9 100.0 Total 728 100.0 100.0 Bar Chart FREQUENCIES VARIABLES=c3 c8 /BARCHART FREQ /ORDER

18、ANALYSIS. Frequencies Notes Output Created 21-1月-2014 14时45分19秒 Comments Input Data C:\Users\ibm\Documents\吉林专项数据.sav Active Dataset DataSet0 Filter Weight Split File N of Rows in Working Data File 728 Missing Value Handling Definition of Missing U

19、ser-defined missing values are treated as missing. Cases Used Statistics are based on all cases with valid data. Syntax FREQUENCIES VARIABLES=c3 c8 /BARCHART FREQ /ORDER=ANALYSIS. Resources Processor Time 00 00:00:01.248 Elapsed Time 00 00:00:01.296 [DataSet0] C:\Users\ibm\Docu

20、ments\吉林专项数据.sav Statistics c3 c8 N Valid 728 728 Missing 0 0 Frequency Table c3 Frequency Percent Valid Percent Cumulative Percent Valid 3 11 1.5 1.5 1.5 4 43 5.9 5.9 7.4 5 76 10.4 10.4 17.9 6 89 12.2 12.2 30.1 7 190 26.1 26.1 56.2

21、8 176 24.2 24.2 80.4 9 88 12.1 12.1 92.4 10 55 7.6 7.6 100.0 Total 728 100.0 100.0 c8 Frequency Percent Valid Percent Cumulative Percent Valid 1 2 .3 .3 .3 2 1 .1 .1 .4 3 10 1.4 1.4 1.8 4 42 5.8 5.8 7.6 5 81 11.1 11.1 18.7 6 102 14.0 14.0

22、 32.7 7 185 25.4 25.4 58.1 8 144 19.8 19.8 77.9 9 85 11.7 11.7 89.6 10 76 10.4 10.4 100.0 Total 728 100.0 100.0 Bar Chart FREQUENCIES VARIABLES=c61 c62 c63 /BARCHART PERCENT /ORDER=ANALYSIS. Frequencies Notes Output Created 21-1月-

23、2014 14时49分25秒 Comments Input Data C:\Users\ibm\Documents\吉林专项数据.sav Active Dataset DataSet0 Filter Weight Split File N of Rows in Working Data File 728 Missing Value Handling Definition of Missing User-defined missing values are treated as missing. Cases Us

24、ed Statistics are based on all cases with valid data. Syntax FREQUENCIES VARIABLES=c61 c62 c63 /BARCHART PERCENT /ORDER=ANALYSIS. Resources Processor Time 00 00:00:01.903 Elapsed Time 00 00:00:01.878 [DataSet0] C:\Users\ibm\Documents\吉林专项数据.sav Statistics c61 c62 c63

25、 N Valid 728 480 151 Missing 0 248 577 Frequency Table c61 Frequency Percent Valid Percent Cumulative Percent Valid 1 440 60.4 60.4 60.4 2 71 9.8 9.8 70.2 3 111 15.2 15.2 85.4 4 71 9.8 9.8 95.2 5 26 3.6 3.6 98.8 6 7 1.0 1.0 99.7 9 2 .3 .3

26、100.0 Total 728 100.0 100.0 c62 Frequency Percent Valid Percent Cumulative Percent Valid 1 7 1.0 1.5 1.5 2 114 15.7 23.8 25.2 3 121 16.6 25.2 50.4 4 115 15.8 24.0 74.4 5 109 15.0 22.7 97.1 6 14 1.9 2.9 100.0 Total 480 65.9 100.0 Missing System 2

27、48 34.1 Total 728 100.0 c63 Frequency Percent Valid Percent Cumulative Percent Valid 2 1 .1 .7 .7 3 26 3.6 17.2 17.9 4 52 7.1 34.4 52.3 5 47 6.5 31.1 83.4 6 20 2.7 13.2 96.7 7 5 .7 3.3 100.0 Total 151 20.7 100.0 Missing System 577 79.3

28、 Total 728 100.0 Bar Chart SAVE OUTFILE='C:\Users\ibm\Documents\吉林专项数据.sav' /COMPRESSED. WEIGHT BY sum6. FREQUENCIES VARIABLES=lable6 /STATISTICS=SUM /BARCHART PERCENT /ORDER=ANALYSIS. Frequencies Notes Output Created 21-1月-2014 14时58分30秒 Comments

29、Input Data C:\Users\ibm\Documents\吉林专项数据.sav Active Dataset DataSet0 Filter Weight sum6 Split File N of Rows in Working Data File 7 Missing Value Handling Definition of Missing User-defined missing values are treated as missing. Cases Used Statistics are based on all c

30、ases with valid data. Syntax FREQUENCIES VARIABLES=lable6 /STATISTICS=SUM /BARCHART PERCENT /ORDER=ANALYSIS. Resources Processor Time 00 00:00:00.687 Elapsed Time 00 00:00:00.768 [DataSet0] C:\Users\ibm\Documents\吉林专项数据.sav Statistics lable6 N Valid 1311 Missing 0

31、 lable6 Frequency Percent Valid Percent Cumulative Percent Valid 1 447 34.1 34.1 34.1 2 186 14.2 14.2 48.3 3 258 19.7 19.7 68.0 4 238 18.2 18.2 86.1 5 136 10.4 10.4 96.5 6 41 3.1 3.1 99.6 7 5 .4 .4 100.0 Total 1311 100.0 100.0 Frequencies No

32、tes Output Created 21-1月-2014 15时04分03秒 Comments Input Data C:\Users\ibm\Documents\吉林专项数据.sav Active Dataset DataSet0 Filter Weight Split File N of Rows in Working Data File 1456 Missing Value Handling Definition of Missing User-defined missing values are t

33、reated as missing. Cases Used Statistics are based on all cases with valid data. Syntax FREQUENCIES VARIABLES=c161 c162 c163 c164 c165 /STATISTICS=SUM /BARCHART PERCENT /ORDER=ANALYSIS. Resources Processor Time 00 00:00:02.854 Elapsed Time 00 00:00:02.881 [DataSet0] C:\Users

34、\ibm\Documents\吉林专项数据.sav Statistics c161 c162 c163 c164 c165 N Valid 725 582 263 107 55 Missing 731 874 1193 1349 1401 Sum 3305 4153 2204 922 539 Frequency Table c161 Frequency Percent Valid Percent Cumulative Percent Valid 1 189 13.0 26.1

35、26.1 2 40 2.7 5.5 31.6 3 31 2.1 4.3 35.9 4 19 1.3 2.6 38.5 5 155 10.6 21.4 59.9 6 132 9.1 18.2 78.1 7 78 5.4 10.8 88.8 8 30 2.1 4.1 93.0 9 28 1.9 3.9 96.8 10 4 .3 .6 97.4 11 14 1.0 1.9 99.3 13 4 .3 .6 99.9 16 1 .1 .1 100.0 Total 725 49.8

36、 100.0 Missing System 731 50.2 Total 1456 100.0 c162 Frequency Percent Valid Percent Cumulative Percent Valid 2 27 1.9 4.6 4.6 3 22 1.5 3.8 8.4 4 47 3.2 8.1 16.5 5 61 4.2 10.5 27.0 6 91 6.3 15.6 42.6 7 134 9.2 23.0 65.6 8 5 .3 .9 66.5 9

37、 101 6.9 17.4 83.8 10 6 .4 1.0 84.9 11 52 3.6 8.9 93.8 13 30 2.1 5.2 99.0 14 5 .3 .9 99.8 15 1 .1 .2 100.0 Total 582 40.0 100.0 Missing System 874 60.0 Total 1456 100.0 c163 Frequency Percent Valid Percent Cumulative Percent Valid 2 3 .2

38、1.1 1.1 3 11 .8 4.2 5.3 4 13 .9 4.9 10.3 5 22 1.5 8.4 18.6 6 18 1.2 6.8 25.5 7 40 2.7 15.2 40.7 8 22 1.5 8.4 49.0 9 47 3.2 17.9 66.9 10 6 .4 2.3 69.2 11 51 3.5 19.4 88.6 12 2 .1 .8 89.4 13 23 1.6 8.7 98.1 14 3 .2 1.1 99.2 15 2 .1 .8 1

39、00.0 Total 263 18.1 100.0 Missing System 1193 81.9 Total 1456 100.0 c164 Frequency Percent Valid Percent Cumulative Percent Valid 1 2 .1 1.9 1.9 4 6 .4 5.6 7.5 5 4 .3 3.7 11.2 6 6 .4 5.6 16.8 7 21 1.4 19.6 36.4 8 5 .3 4.7 41.1 9 27 1.9 2

40、5.2 66.4 10 11 .8 10.3 76.6 11 17 1.2 15.9 92.5 12 1 .1 .9 93.5 13 1 .1 .9 94.4 14 3 .2 2.8 97.2 15 2 .1 1.9 99.1 16 1 .1 .9 100.0 Total 107 7.3 100.0 Missing System 1349 92.7 Total 1456 100.0 c165 Frequency Percent Valid Percent Cumula

41、tive Percent Valid 5 2 .1 3.6 3.6 7 6 .4 10.9 14.5 8 10 .7 18.2 32.7 9 10 .7 18.2 50.9 10 5 .3 9.1 60.0 11 10 .7 18.2 78.2 12 1 .1 1.8 80.0 13 10 .7 18.2 98.2 15 1 .1 1.8 100.0 Total 55 3.8 100.0 Missing System 1401 96.2 Total 1456 100.0

42、 Bar Chart USE ALL. COMPUTE filter_$=(sum16 = 0). VARIABLE LABELS filter_$ 'sum16 = 0 (FILTER)'. VALUE LABELS filter_$ 0 'Not Selected' 1 'Selected'. FORMATS filter_$ (f1.0). FILTER BY filter_$. EXECUTE. USE ALL. COMPUTE filter_$=( 0< sum16). VARIAB

43、LE LABELS filter_$ ' 0< sum16 (FILTER)'. VALUE LABELS filter_$ 0 'Not Selected' 1 'Selected'. FORMATS filter_$ (f1.0). FILTER BY filter_$. EXECUTE. FREQUENCIES VARIABLES=sum16 /BARCHART FREQ /FORMAT=DFREQ /ORDER=ANALYSIS. Frequencies Notes Output Created 21-1月-2014 17

44、时31分50秒 Comments Input Data C:\Users\ibm\Documents\吉林专项数据.sav Active Dataset DataSet1 Filter 0< sum16 (FILTER) Weight Split File N of Rows in Working Data File 1677 Missing Value Handling Definition of Missing User-defined missing values are treated as missing. Ca

45、ses Used Statistics are based on all cases with valid data. Syntax FREQUENCIES VARIABLES=sum16 /BARCHART FREQ /FORMAT=DFREQ /ORDER=ANALYSIS. Resources Processor Time 00 00:00:00.764 Elapsed Time 00 00:00:00.879 [DataSet1] C:\Users\ibm\Documents\吉林专项数据.sav Statistics s

46、um16 N Valid 1677 Missing 0 sum16 Frequency Percent Valid Percent Cumulative Percent Valid 7 273 16.3 16.3 16.3 6 247 14.7 14.7 31.0 5 242 14.4 14.4 45.4 9 203 12.1 12.1 57.5 1 191 11.4 11.4 68.9 11 134 8.0 8.0 76.9 4 85 5.1 5.1 82.0 2 70 4.2 4.2 86.2 3 64 3.8 3.8 90.0 8 62 3.7 3.7 93.7 13 58 3.5 3.5 97.1 10 27 1.6 1.6 98.7 14 11 .7 .7 99.4 15 5 .3 .3 99.7 12 3 .2 .2 99.9 16 2 .1 .1 100.0 Total 1677 100.0 100.0

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