1、FEP商务英语写作专题讲座商务英语写作专题讲座Business English Writing1.便签写作便签写作2.商务信函写作商务信函写作3.商务提议书写作商务提议书写作4.商务汇报写作商务汇报写作5.BEC高级范文高级范文6.雅思图表范文雅思图表范文第1页FEPVirginia Department of Social Services2商务便函商务便函 MEMO商务便函普通由以下几个部分组成:商务便函普通由以下几个部分组成:1、Memo:Memo是是Memorandum缩写缩写2、To:这一标题后面应写收信人姓名与职衔:这一标题后面应写收信人姓名与职衔 Mr.John Smith,Sa
2、les Manager 3、From:这一标题后应写发信人姓名与职衔:这一标题后应写发信人姓名与职衔:John Smith,HR manager 4、Date:日期写法同书信里日期写法要求完全一样:日期写法同书信里日期写法要求完全一样 December 12,;2nd,December,02/12/;02/Nov/5、Subject:事由。即用一个或几个词汇简单概括便函内:事由。即用一个或几个词汇简单概括便函内容,不要用完整句子,如:容,不要用完整句子,如:Job transfer6、Message商务便函还能够依据实际需要在末尾增加发信人姓名首字商务便函还能够依据实际需要在末尾增加发信人姓名
3、首字母等。母等。第2页FEP便函分类便函分类Memo Classification1 通知信息 inform 2 布置安排 arrange I am writing to tell/inform you that.I am writing to explain.(tell your boss why you cannot attend)I am writing to express(my regret)范文注意文体、用词、语气I am writing to inform you that the next project meeting will be postponed.Because se
4、veral team members will be abroad for another project,we will hold our next meeting on 1 August,starting from 9am.Please let me know if you have any suggestions as to the agenda of the meeting.第3页FEP To:Chris,Assistant From:John,Manager Date:19 March,Subject:Business Trip A quick note to inform you
5、about my following business trip to London on April 20th and back on 23rd.Please reserve for me a return air ticket and a suite at the Hilton near Waterloo Bridge in that period.Thanks.John第4页FEP商务信函商务信函 Business Letter商务书信类商务书信类 这一题型要求考生依据所提供短文材料,如书信、传真、便函、留言条等/texts in note,letter,fax,memo+content
6、 points(handwritten notes;second letter)起草一封书信,字数要求到达120140词左右。小作文与大作文特点对比小作文与大作文特点对比1 读者不一样 对内/对外2 信息点数量 3/53 阅读量 小/大4 字数要求 40-50/120-140第5页FEP惯用句型惯用句型信开头:信开头:We are writing to enquire about We are interested in and we would like to know Thank you for your letter of(dated on.),enquiring about/askin
7、g if We have received your letter of(date),enclosing/concerning 假如写信开头或者是信中要提到某件事情:假如写信开头或者是信中要提到某件事情:with reference toregarding/with regard to 第6页FEP通知好消息通知好消息I am pleased to tell you that I am delighted to inform you I am happy to advise you We are pleased to inform you thatWe have pleasure in inf
8、orming you thatWe have the honor to inform you that(of)坏消息坏消息I regret to tell you that I am sorry to inform you I am sorry to advise you that We regret that 第7页FEP说明原因说明原因This was owing to Due to As a result of 请求采取行动请求采取行动Please could you as soon as possible We would be grateful if you could withou
9、t delay We would appreciate it if you could immediately第8页FEP普通结尾:普通结尾:I look forward to receiving your favorite reply/prompt order/products/etc.Looking forward to hearing from you.提供消息类邮件结尾提供消息类邮件结尾Please contact me if you need any further information.Please do not hesitate to contact me if you are
10、 need any further information.Please feel free to contact me if you have any further questions.Please let me know if you need any further information.第9页FEPBlock Version(平头式平头式)October 30,Messers Samson Co.,Ltd.15 Horns Avenue,Tripoli Lebanon.Dear Sir or Madam,We welcome you the order above order.Th
11、e prices you mentioned are old ones.The current prices should be 5%higher.However,we accept your order and wish to assure you that delivery will be made immediately we receive your L/C.We enclose a quotation for summer wares,such as bathing suits,all cotton vests and shall be pleased to receive furt
12、her orders from you.Yours faithfully,Edward White Sales manager第10页FEPIndented Version(缩行式缩行式)October 30,Messers Samson Co.,Ltd.15 Horns Avenue,Tripoli Lebanon.Dear Sir or Madam:Thank you for replying so promptly to our enquiry for lightweight extinguishers and also for your offer to arrange a demon
13、stration.Our general manager and our office manager will both be able to meet Mr Burton at any time during the morning or afternoon of Thursday,November 10th.It would be helpful if Mr Burton would write or phone to let us know at what time we may expect him.Yours faithfully,John Black Sales Manager第
14、11页FEP商务汇报商务汇报/商务提议书商务提议书 Report/Proposal一、题目分类:一、题目分类:1、文字类题目、文字类题目 2、图表类题目图表分类:、图表类题目图表分类:柱状图(柱状图(bar chart)/饼状图(饼状图(pie chart)/线状图(线状图(line chart)/表格(表格(table)三、汇报或提议书结构三、汇报或提议书结构 1 introduction 2 facts and findings 3 conclusions 4 recommendations第12页FEP汇报模版汇报模版INTRODUCTION首句首句The purpose of this
15、 report is to The objective of this report is to The aim of this report is to This report aims to Mr.X has asked me to report to investigate/evaluate/study/recommend/analyze/give feedback/estimate/assess 重复题目As requested by 某人/某部门,I am submitting the following report about 重复题目中目标。Upon request of 某人
16、/某部门,As you或者某人,某部门 requested on November 12,I am submitting the following report on 重复题目Here is the report concerning 重复题目要求We have done a survey showing that 重复题目要求,或者直接开始阐述数据或者信息。第13页FEPFINDINGS首句首句According to the recent market research/investigation/survey/the chart above/the table above/undert
17、aken,The recent visit/investigation/survey showed that The table/chart above tells us that From the chart shown,we find/learn/notice that The table/chart above is showing thatCONCLUSION首句首句According to the findings above,it can be concluded that From the table shown,it can be concluded thatTherefore
18、,it can be concluded that 第14页FEPRECOMMENDATION首句首句recommendation以及recommend后面要用动词原形(虚拟语气)The following are the recommendations It is recommended that Based on the conclusion/analysis above,we recommend that/it can concluded that With reference to the advantages stated above,the following recommenda
19、tions can be madeWith reference to the facts above,the following recommendations can be madeOn the basis of the analysis,it is reasonable to have the following recommendations:第15页FEPBEC中级中级 Report 范文范文 Report on Customer Complaints Introduction This report has the purpose of presenting customer com
20、plaints from January to March in,with the relevant reasons being analyzed.Customer complaints In January,the complaints received were 300,while it amounted to 500 due to the computer systems break down,and fell back to 230 in March as the result of improved order system introduced.第16页FEP Reasons Th
21、e complaints mainly focused on incorrect order delivered occupied 16%of the seasons total complaints.While the majority,56%of the total cases claimed the long time taken to deliver.Our company has recruited more staff to solve that problem.The rest 28%of total complaint cases showed customers were u
22、nsatisfied about our product quality,and the QC department is reinforcing the quality control.Conclusion The customer complaints from January to March in varied due to different reasons.More effective measures should be taken to make our customers more satisfied.第17页FEPBEC中级中级 Proposal 范文范文 Proposal
23、 for Choosing a Taxi Firm Introduction The purpose of this proposal is to assess and recommend a taxi firm to be our regular transporter.第18页FEP Tele-cars This company boasts of 50 year experience in the transport business thus it has good references.It offers special deals for long-distance travel
24、and provides 24-hour services.We prefer such all-day service because we often have our clients work till very late.Whats more,the company also has Internet booking facilities which represents reliability and good credit in transport business.第19页FEP Streetlight Cabs This company is a new one and it
25、has no references.Although it advertises long distance services which might be convenient for our clients,its lack of Internet booking makes the company less reliable.Recommendation After the detailed assessments of the above two taxi firms,we strongly recommend to choose Tele-cars.The companys good
26、 reputation,experience and reliability appeal to us.第20页FEP BEC 高级高级 大作文大作文 范文范文 Introduction The graph indicates the profit or loss made on three new products after their introduction to the market from February,to December,the same year.Findings For Product A,it began to make profit immediately af
27、ter launching with 5,000 dollars by April.Then it kept going up and reached the peak of 7,000 dollars by August.Unfortunately,it started to fall slightly till October,and finally dropped to 2,500 dollars profit at the end of December.Report on three products profit or loss第21页FEPlConcerning Product
28、B,it also gained profit as soon as it entered the market,and it steadily rose to 1,500 dollars by the end of June.After a boom in the following two months to 3,500 dollars,the profit continuously maintained an upward trend and reached a high point of 5,500 dollars,highest among the three products by
29、 December.lProduct C is the only one that did not make profit during this period.In its first four months in the market,it increased from June to August,ending up with 1,000 dollars.Then,it dramatically declined to 1,000 dollars loss in October,and recovered a bit in the next two month,though still
30、not making profit.lConclusionlBoth Product A and B were making profits between February and December,and Product C ended up with 1,000 dollars loss during this period.第22页FEP 雅思雅思 小作文(图表题)小作文(图表题)范文范文lThe charts below give information about USA marriage and divorce rates between 1970 and and the mar
31、ital status of adult Americans in two of the years lSummarize the information by selecting and reporting the main features,and make comparisons where relevant.第23页FEP第24页FEP The two bar charts compare the number of married and divorced people in USA over a span of 30 years from 1970 to and the overa
32、ll marital status of US adults in 1970 and.As can be seen from the first chart,over the past three decades,the number of marriages experienced a steady fall while the number of divorces,however,fluctuated.The second chart shows that as compared with the situation in 1970,American adults marital stat
33、us underwent dramatic changes.第25页FEPlTo begin with,in 1970 and 1980,there was equal number of marriages in USA,both being 2.5 million.However,divorces were as high as 1 million and 1.4 million respectively.The numbers of marriages for the year 1990 and were 2.3 million versus 2 million while divorc
34、es were 1.1 million versus 1 million.We also find that the year 1980 witnessed the greatest number of divorces and meanwhile,the number of divorces in drew even with that in 1970.第26页FEP Secondly,from the other chart,we see that the percentages of those who never married and those who divorced in we
35、re both higher than figures in 1970.The two groups of figures are 20%:14%and 9%:3%respectively.In terms of the other two categories,namely,married and widowed,the figures for 1970 were higher than those for and they are 70%:60%and 8%:3%respectively.Thus,we have gained an insight into the attitudes of Americans towards marriage and their multifaceted statuses in the past decades of years.第27页FEPThe End第28页