27种外贸书信大全(四).doc

-范文最新推荐- 27种外贸书信大全（四） 16. 请求客户作推荐人 thank you for your letter of 2 november. we are delighted to hear that you are to pleased with the refurbishment of your hotel. as your know .in our line of work, we depend on good ,reports of our projects to win further business. our clients always shop around and look for references before committing themselves. with your permission, we would like to use your hotel as a reference when we discuss similar refurbishments in the hotel industry . would you agree to our suggesting that future clients should call you? it would also be most helpful if we could occasionally bring a client to look at your hotel . we would , of course , stay overnight at least.ill call you next week to hear your reaction. thanks again for you kind words. 17. 通知客户价格调整 we enclose our new catalogue and price list. the revised prices will apply from 1 april 1997. you will see that there have been number of changes in our product range. a number of improved models have been introduced. out range of washing machines has been completely revamped. many popular lines, however, have been retained unchanged. you will be aware that inflation is affecting industry as a whole .ws have been affected like everyone else and some price increases havebeen unavoidable. we have not, however, increased our prices across the board, in many cases, there is a small price increase, but in others, none at all. we can assure you that the quality of our consumer durables has been maintained at a high standard and that our service will continueto be first class. we look forward to receiving your orders. 谨谢上新的商品目录和价格表。修订价格定于1997年4月1日起生效。产品系列有一大革新，增加了不少改良的型号，扒出一系列新款的洗衣机，但许多款的开动号仍保持不变。通货膨胀影响整个工业连带令货品价格上涨。虽然如此，本公司并未全面提升价格，调整幅度亦不大。 本公司坚守一贯信念，务求出产优质之耐用消费品，迎合顾客的需要。 谢谢贵公司多年惠顾，盼继续合作。 18. 说明价格调整原因 i enclose our new price list , which will come into effect ,from the end of this month. you will see that we have increased our prices on most models. we have ,however , refrained from doing so on some models of which we hold large stocks. we feel we should explain why we have increased our prices. we are paying 10% more for our raw materials than we were paying last year. some of our subcontractors have raised their by as much as 15%. as you know , we take great pride in our machines and are jealous of the reputation for quality and dependability which we have achieved over the last 40 years. we will not compromise that reputation because of rising costs. we hope, therefore decided to raise the price of some of our machines. we hope you will understand our position and look forward to your orders. 现谨附上本公司新价格表，新价格将于本月底生效。除了存货充裕的商品外，其余大部分货品均已调升价格。是次调整原因是原材料价格升幅上涨10%，一些承包商的价格调升到15%。 过去40年，本公司生产的机器品质优良、性能可靠。今为确保产品质量，唯有稍为调整价格。上述情况，还望考虑。愿能与贵公司保持紧密合作。 19. 拒绝客户的要求 thank you for your enquity of 25 august.we are always pleased to hear from a valued customer.i regret to say that we cannot agree to your request for technical information regarding our software security sysytems.the fact is,that most of our competitors also keep such information private and confidential.i sincerely hope that this does not inconvenience you in any way.if there is any other way in which we can help. do not hesitte to contact us again. 8月25日信收悉，谨此致谢。 来信要求本公司提供有关软件保密系统的技术资料，但鉴于同行向来视该等资料为机密文件，本公司亦不便透露，尚祈见谅。我真诚地希望这样不会对贵公司造成不便。如需本公司协助其他事宜，欢迎随时赐顾垂询。 祝业务蒸蒸日上! 20. 应付难办的客户 we have been doing business together for a long time and we value our relationship of late, we have not been able to provide the kind of service we both want. the problem is that your purchasing department is changing orders after they have been placed. this has led to confusion and frustration for both of our companies. in several instances. you have returned goods that were originally ordered. to solve the problem , i propose that on receipt of an order, our sales staff contact you to verify it. if you decide on any changes, we will amend the order and fax you a copy so that you can check it. i trust this system will cut down on delays and errors, and allow our operations to run smoothly. 承蒙多年惠顾，本公司感激万分。然近来合作出现问题，令服务水准未能符合对方要求，本公司为此提忧不已。 贵公司采部发出定单后，再三更改内容；更有甚者，屡次退回订购之货品，导致了双方公司工作中的混乱和困惑。为避免问题日趋严重，特此在接到定单后，由本公司销售人员与贵公司复核。若需作出改支，本公司把定单修改后电传副本，供贵公司查核。 盼望上述办法经受减少延误，促进双方业务发展。 21. 祝贺新公司成立 it has just come to our attention that you have lately opened your new european headquarters in brussels. congratulations on your bold venture. as you know , our companies have had a long business association in the uk. we look forward to collaborating with you in your european venture. please let us know if we can be of any assistance to you. we will be delighted to help. we wish you the very best of luck and a prosperous future.     一、提高思想统一认识 在学校进行“教学质量月”活动的动员会后，教研组负责人高度重视，首先组织全组老师开会,决定要有创造性地完成学校布置的各项任务，要将“教学质量月”的活动要求与学校的教学管理规范统一起来，要将“课堂教学和教学评价”的主题落实到实处，并召开了组长会议，要求利用一次集体备课时间专门研究如何完成“教学质量月”活动的任务。 二、交流经验，共同提高。 在“教学质量月”的活动中，除了我们上研究课的教师精心准备之外，备课组也充分发挥了集体智慧，体现了团结合作的精神风貌，每一次都能想办法调课，听课人数多，尽量每节课都评议和交流，达到了共同学习、共同研究和共同提高的目的。“教学质量月”活动 期间，“班级轮流、人人参与、进度统一、中心备课”式的有序进行，这对教学规范管理是极大促进，这对教师业务素质提高是极大推动。 三、认真教学，勇于创新 如在教学上一味讲细、讲全，就难以达到共振之效果。因此，我在教学中注意恰当地给学生思维的时空，延迟判断，让学生思，让学生说，让学生做，这是十分重要的。跟踪教改中出现的各种情况注意优化方法。每一节课，我都根据反馈的情况，做好课后反思、总结，写好课后得失谈。还有对学生加强学法指导。根据各自的具体情况帮助每个学习困难生完善学习方法，养成良好的学习习惯，使他们理解、配合教改实验，形成良好的学习理念，使他们既知道该做学习，又知道怎样做能品尝到学习成绩提高的喜悦，给他们“指点迷津”，减少学习的盲目性。具体做法是通过面谈、面改作业、面改试卷进行指导，进行学习方法，心得交流。 英语是国际商业交流的通用语言，但你是否知道如何让你的书面英语给别人留下深刻的印象呢？ 良好的第一影响 试着用“salutation”制造一个好印象。作为一封信的开始，你还要确定收信人的名字和称呼是正确的。例如dear ms. jones。使用 dear sir or madam如果你不知道他们的姓名的话。 表明你的目的 你应该在信的第一段阐明写信的原由，例如：as per our phone conversation, i am writing to provide the information you requested. 写信的原因 写商务信件的原因有很多种，例如inquiry询问信息， request求某人做某事， apology 道歉， complaint投诉一个问题。这就决定了信件的形式和语气。 申请信 如果您在写一封请求信，你就可以写could you possibly. 或是i would be grateful if you could. 转达坏消息 如果你是写一些坏消息或是道歉，那你就应该写的礼貌而得体，并说明问题的原因。例如：unfortunately we are not hiring any new staff at the moment. 或是i am afraid that we will be unable to meet your order on time due to the problems with our supplier。 信件收尾 在最后一段中，你可以把一些closing remarks 写进去，就像please contact us if you have any further questions。如果你的信中还包括了文件等等，你可以在信尾处写上please find enclosed. 或是i am enclosing. 提到今后的联系时间 信尾处你还应该提到今后联系的时间，例如：i look forward to seeing you next thursday. 结束信件 如何写close信件的结尾，要看你和收信人的关系如何。yours faithfully比yours sincerely更正式，而best regards用于好朋友或是熟悉的人之间。 签名 在结束语后签上你的signature（手签的名字），然后在下面加上你的名字和你的职位。 检查错误 你该在你发信前仔细的proofread你写的信，看看有没有语法、拼写、或发音的错误。最后检查一下你的信是否清晰、简短、正确、谦恭，有说服力以及完整。 7 / 8