才博绩效管理专家胜任力特训营(人力资源绩效管理课程).doc

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MBO绩效指标的分解能力与经验 Ability and experience of MBO performance indicators decomposition 3. KPI绩效指标体系的分解能力与经验 Ability and experience of KPI performance indicators system’s decomposition 4. 绩效指标订立技能培训的能力与经验 Ability and experience of performance indicators setting skills training 5. 绩效评估方法的选择与设计能力与经验 Ability and experience of selecting and designing performance appraisal methods 6. 绩效评估表的设计能力与经验 Ability and experience of designing performance appraisal form 7. 绩效评估流程的建立与监控能力与经验 Ability and experience of setting up and controlling performance appraisal process 8. 中层管理人员绩效评面谈能力与经验 Ability and experience of middle managers’ performance interview 9. 具备绩效面谈技能培训的能力与经验 Ability and experience of performance interview skills training 10.绩效管理体系的实施能力与经验 Ability and experience of implementing performance management system 11.具备佣金制度绩效管理办法的设计与推行能力与经验 Ability and experience of setting up and implementing commission system performance management methods 12.具备绩效管理体系的组织、实施能力与经验 Ability and experience of organizing and implementing performance management system 13.具备绩效管理问题诊断与解决能力与经验 Ability and experience of diagnosing and solving performance management problems 14.绩效管理流程设计、管理与改善能力与经验 Ability and experience of setting up, managing and improving performance management process 15.具备绩效管理的基础系统知识 Possessing basic system knowledge of performance management 16.绩效管理预算与业绩管理能力与经验 Ability and experience of performance management budget and performance management 17.具良好的英文基础更佳(会为你增值20%-30%) Better with good foundation in English ( adding 20-30% individual value) 第三层面：绩效管理经理/总监职位胜任力结构The third level: manager/director’s KCI in PM 1. 战略性绩效管理思考能力、具系统而专业的PMS理论水平 Thinking ability of strategic performance management, systematic and professional theory level of PMS 2. 绩效管理策略制定能力、与老板/公司/部门经理有效共息的能力 Ability of setting up performance management and getting along with boss/company/department manager 3. 绩效管理目标定立与沟通能力 Ability of setting up and communicating performance management objective 4. MBOs/KPIs/BSCs绩效管理体系建立与推行能力与经验 Ability and experience of setting up and implementing MBOs/KPIs/BSCs of PMS 5. 有效绩效指标体系设计、推行能力与经验 Ability and experience of setting up and implementing effective performance indicators system 6. 有效绩效评估体系设计、推行能力与经验 Ability and experience of setting up and implementing effective performance appraisal system 7. 有效绩效管理动力机制建立、推行能力与经验 Ability and experience of setting up and implementing effective performance management impetus mechanism 8. 主持绩效管理导入训练的能力与经验 Ability and experience of hosting performance management introducing training 9. 主持中高层人员绩效管理面谈能力与经验 Ability and experience of hosting middle and high level staff’s performance management interview 10.绩效管理指标库建立与指导、执行能力与经验 Ability and experience of setting up ,guiding and implementing performance management indicators 11.绩效管理成本预算、管理能力与经验 Ability and experience of performance management costs’ budget and management 培训时间 Training Time 共二天 Two days in total 培训地点 Training location Goodcareer 人力资源管理专家培训中心（广州总部） Goodcareer human resources management experts Training Center 中午用餐 AA制原则培训费用 Training Costs 人民币3,800元/人.2天，含Goodcareer 人力资源专家团开发的培训教材1套、培训费和《绩效管理专家》证书费。 RMB 3800 Yuan each person 2 days including 1 set of training series, training fee and the fee of PHR-PM certificate. 才博-密斯根：外资/合资企业人力资源经理/总监职位胜任力特训营学员、才博人事部—美国ACI：国际职业资格注册人力资源经理/执行官认证学员（证书由人事部和美国ACI认证机构颁发）及其所在企业、Goodcareer 客户和有两人以上报名的企业可获9.5折优惠！ 5% discount will be given to those such as trainees of CPM-HRM, trainees of CHRM/CHRME Training Series issued by Personnel Department and ACI and their enterprises, Goodcareer clients and the enterprises where 2 people register the course. 适合人员 Training Targets 1. 企业负责绩效管理人员 Personnel taking charge of performance management 2. 企业人力资源管理人员 Human Resources Management personnel of the enterprise 3. 企业中高层管理人员和老板 Senior management personnel and boss of the enterprises 4. 有志于成为《绩效管理专家》者 People willing to be an expert in performance management 课程模块 Course Module 模块一：绩效管理策略定位与激励性绩效管理体系的创建实务 Practice of setting up PMS and motivating PMS 模块二：开发和应用有效的绩效指标体系—MBO、KPI和BSC绩效指标体系 Developing and practicing effective PIS and appraisal methods－MBO,KPI and BSC PTS 模块三：开发和应用有效的绩效评估体系实务 Developing and practicing effective performance appraisal system 模块四：绩效面谈、绩效改进和绩效反馈技能 Skills of performance interview, performance improvement and performance feedback 学员福利 Trainees’ Benefits 1. 获颁发《绩效管理专家》证书 Obtaining certificate of PHR-PM 2. 成为Goodcareer 终身会员，享受会员“十大收益”（详情请登阅本公司网站查阅） Becoming Goodcareer lifelong member and enjoying the “10 Benefits”(Please visit our website to get the details) 3. 免费成为才博<<HR Party>>会员 Becoming member of Goodcareer HR Party for free 4. 9折参加Goodcareer 年度《人力资源管理高峰论坛》 Getting 10% discount for Goodcareer annual Human Resources Management Summit Forum 培训课程安排 Course Arrangement 具体培训内容每班会根据学员实际情况有所修，以导师实际上课内容为准! Training content will be changed according to the trainees’ condition and it will be subject to the tutors 第一天the first day 上午am. 下午pm. 模块一：绩效管理策略定位与激励性绩效管理体系的创建实务 Practice of setting up performance management strategy and motivating performance management system —案例研讨：令人沮丧的年度调薪绩效评估 Case study: frustrating performance appraisal of annual salary adjustment —经验分享：业绩导向的绩效管理体系 Sharing experience: performance-oriented PMS —激励与绩效管理 Motivation and performance management —企业目标/战略与绩效管理目标 Enterprise objective/strategy/PM objective —绩效管理体系的选择技巧 Skills and arts of selecting PMS —MBOs, KPIs和BSCs绩效管理体系 PMS of MBOs, KPIs and BSCs —实操技能训练：选择匹配的绩效管理体系 Practical operation skills: selecting matching PMS —绩效指标体系的选选技巧 Skills of selecting PIS —实操技能训练：选择合适的指标体系 Practical operation skills: selecting appropriate indicators system —有效的绩效管理体系建立实务 Practice of setting up effective PMS —建立与公司经营目标匹配的绩效管理制度 Setting up PMS matching company’s business goals —绩效管理制度实施技巧 Skills and arts of implementing PMS —绩效管理体系样本分享 Sharing samples of PMS —工作模拟：制定有效的绩效管理制度 Job sampling: setting up effective PMS —案例研讨：强生公司的360度评估 Case study: Johnson&Johnson’s all-round evaluation —绩效管理制度热点问题解答 Answering hot issues of PMS 模块二：开发和应用有效的绩效指标体系—MBO、KPI和BSC绩效指标体系 Developing and practicing effective performance indicators system and appraisal methods----MBO,KPI and BSC performance indicators system —案例研讨：奖惩标准或是绩效指标 Case study: rewards and punishment standards or performance indicators —经验分享：业绩导向的绩效指标体系 Sharing experience: performance-oriented PMS —目标与标准 Objectives and standards —实操技能训练：制定目标与标准 Practical operation skills: setting up objectives and standards —建立SMARTA 指标体系 Setting up SMATRA indicators system —实操技能训练：建立培训经理的SMARTA指标 Setting up SMATRA indicators for training manager —关键绩效范围的确定技巧与方法 Skills and arts and methods of key performance range —实操技能训练：找出研发经理的关键业绩范围 Practical operation skills: finding out research manager’s key performance range —建立公司、部门和个人的KPI指标 Setting up company’s, department’s and individual KPI indicators —工作模拟：定立关键绩效指标（KPI） Job sampling: setting up KPI —MBOs绩效指标开发实务 Practice of developing MBOs performance indicators —KPIs绩效指标开发实务 Practice of developing KPIs performance indicators —BSCs绩效指标开发实务 Practice of developing BSCs performance indicators —培训员工的绩效指标定立技巧 Training staff’s skills and arts of setting up PI —经验性练习：选择有效绩效评估方法 Empirical experience : selecting effective performance appraisal methods —案例研讨：某公司决定不采用KPI指标体系 Case study: some company decided not to take the KPI indicators system —家庭作业：建立指标体系 Homework: setting up indicators system 第二天the second day 上午am. 下午pm. 模块三：开发和应用有效的绩效评估体系实务 Developing and Practicing effective Performance Appraisal System —案例研讨：令人难以落笔的绩效评估表 Case study: a terrible performance appraisal form —经验分享：定性评估与定量评估 Sharing experience: qualitative evaluation and quantitative evaluation —建立有效的绩效评估体系实务 Practice of setting up effective performance appraisal system —工作模拟：选择正确的绩效评估体系 Job sampling: selecting proper performance appraisal system —案例研讨：损害公司长远利益的评估体系 Case study: damage evaluation system of company’s along-term interest —开发和应用有效的绩效评估方法 Developing and applying effective performance appraisal methods —经验性练习：选择有效绩效评估方法 Empirical practice: selecting effective performance appraisal methods —建立匹配的评估流程 Setting up matching evaluation process —开发有效的绩效评估表 Developing effective performance appraisal form —工作模拟：开发合适的绩效评估表 Job sampling: developing proper performance appraisal form —案例研讨：某公司决定不采用KPI评估体系 Case study: some company decided not to take KPI evaluation system —经验分享：评估制度和流程样本分享 Sharing experience: sharing samples of evaluation system and process —小组演练：建立公司的评估制度和评估流程 Exercising by group: setting up company’s evaluation system and process 模块四：绩效面谈、绩效改进和绩效反馈技能 Skills of performance interview, performance improvement and performance feedback —案例研讨：不开心的被评估者和评估者 Case study: unhappy assessee and assessor —经验分享：激励性绩效反馈 Sharing experience: incentive performance feedback —绩效面谈流程设计 Designing performance interview process —有效的绩效面谈技巧 Skills and arts of effective performance interview —实操技能演练：有效绩效面谈原则 Practical operation skills: effective principles of performance interview —成功绩效讨论技能分享 Sharing skills and arts of successful performance —建立和执行激励性绩效反馈与绩效改进计划 Setting up and implementing incentive performance feedback and performance improvement plans —工作模拟：制定绩效改进计划 Job sampling: setting up performance improvement plans —有效避免绩效面谈误区 Effectively avoid the mistakes in performance interview —案例研讨：达成双赢的绩效面谈 Case study: reaching win-win performance interview —绩效评估结果的应用技巧 Skills and arts of applying performance appraisal results —建立业绩导向的薪酬机制 Setting up performance-oriented compensation mechanism —实操技能演练：建立激励性的业绩反馈计划 Practical operation skills: setting up incentive performance feedback plan —经验分享：如何把员工的业绩与员工的报酬紧密联系起来 Sharing experience: how to connect staff’s performance to staff’s compensation closely —绩效管理热点问题研讨 Discussion about hot issues on performance

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