1、 LearningObjectivesPreparingforajobinterviewTalkingabouteducationalbackground,qualifications,experiencesandspecialskillsWritingacurriculumvitaeandaletterofapplication第1页 Follow-upPractice WritingTask第2页Weneedtodiscusssomequestionsaboutwhatwearegoingtolearninthisunit.Sure,thatllhelpusunderstandbetter
2、aboutwhatweareaskedtodo.第3页1.Readthefollowingtelephonetips.TipsforJobInterview1)Learnaboutthecompany.2)Haveaspecificjoborjobsinmind.3)Prepareanswerstobroadquestionsaboutyourself.4)Preparequestionsofyourown.5)Practiceaninterviewwithafriendorrelative.6)Arrivebeforethescheduledtimeofyourinterview.7)Mak
3、eagoodfirstimpression.8)Relaxandanswereachquestionconcisely.9)Bepositiveandenthusiastic.10)Thanktheinterviewerfortheirtimeandshakehandsfirmly.第4页2.Discussthefollowingquestions:a)Whichdoyouthinkarethefivemostimportantinterviewtips?Why?b)Whichofthetipsdoyoudisagreewith?Why?c)Canyouaddmoretipsasadvicef
4、orjobinterview?d)Whenlookingforajob,whatfactorsdoyouconsiderimportant?Pleaselistanumberoffactorsinorderofimportance,andcompareitwithyourpartners.Trytostateyourreasons.e)Whenapplyingforajob,whatpreparationsdoyouthinkyoushouldmake?f)Discussinpairsorgroupswhatkindofcompanyyouwouldliketoworkinandgiverea
5、sons.第5页Whenacompanyneedstorecruitoremploynewpeople,itmaydecidetoadvertisethejoborpositionintheappointmentssectionofanewspaper.Peoplewhoareinterestedcanthenapplyforthejobbysendinginaletterofapplicationorcoveringletter(UScoverletter)andacurriculumvitaeorCV(USrsum)containingdetailsoftheireducationande
6、xperience.Acompanymayalsoaskcandidatestocompleteastandardapplicationform.ThecompanysHumanResourceDepartmentwillthenselectthemostsuitableapplicationsandprepareashortlistofcandidatesorapplicants,whoareinvitedtoattendaninterview.3.KeyvocabularyCanyoucompletethepassagewithrightwordsorphrases?第6页Informat
7、ionyoushouldknowaboutthecompanypriortoyourinterview:OrganizationalstructureDivisions/departmentsthatinterestyouProducts/ServicesTrainingProgramsSizeofcompanyHowlonghavetheybeeninbusinessTypesofclientsGrowthinthepastandfuturepotentialJobdescription&jobtitleNewproductsandservicestheyaredevelopingEmplo
8、yeebenefitsGeographiclocationINTERVIEWPREPARATION第7页INTERVIEW PREPARATIONINTERVIEW PREPARATION Memorizethenameofthepersonwhowillinterviewyou.Nothingcouldbemoreembarrassingthanforgettingtheirnameorcallingthembythewrongname!Decidewhatyouwillwear.Getagoodnightssleep.Arrive15minutesearly.Thisnotonlyshow
9、sthatyouarepromptitalsogivesyouachancetogainyourcomposure.Befriendlytothereceptionist/secretary.theyoftenareaskedtheiropinion!第8页DURINGTHEINTERVIEWStartitofflikeawinner.Becomfortable.Listenattentively.Avoidnervousmannerisms.Speakclearly.Bepositiveandenthusiastic.Askpertinentquestions.Whenitisover,st
10、andup,thanktheinterviewerfortheirtimeandshakehandsfirmly.Besuretofindoutthenextstep.第9页AFTERTHEINTERVIEWThenextdaywritetheinterviewerabriefnotereiteratingyourinterestinthejob.Followup.Ifyouhaventheardfromtheinterviewerwithinthetimeframeindicatedatthecloseoftheinterview,callthemtorelayapolitereminder
11、thatyourestillinterestedinthejob.Askwhentheyplantomakeahiringdecision.Ifyouarenthired.Ifyoucontinuetobeinterestedinthecompany,itpaystokeepintouchwiththeinterviewer.Often,throughpersistence,youmaybeofferedapositionatalaterdate.ChinUp.Gearupforyournextinterview.Afterallthemoreinterviewsyoutacklethemor
12、epolishedyoubecome.Youmaywanttocontacttheinterviewerwhorejectedyouandseeifyoucangetanypointersonwhattoimprovebeforeyournextinterview.第10页THEINTERVIEWERSHIDDENAGENDAThefollowingaresometypicalconcernsinterviewershave,whichyouneedtoaddresswhenansweringquestions.Besensitivetotheseconcerns,answeringallqu
13、estionsinthemostpositivewaytobuildpsychologicalleverageandpositionyourselffortheoffer.Doestheapplicanthavetheabilitytodothejob?Canheorshemanagepeople?Howdoesheorsherelatetopeople?Whatkindofapersonisthis?Aleader?Whatstrengthsdoesheorshehavethatweneed?Whyhastherebeenanumberofjobchanges?Inwhatareasishe
14、orsheweak?Howwillthisaffectperformance?Whatcontributionhastheapplicantmade?Whatarehisorherambitions?Aretheyrealistic?Doessheorhehavegrowthpotential?Howwillotherinterviewersreact?Shouldthispersongetanoffer?第11页INTERVIEWDRESSING DOSDressconservatively.Checkoutwhatmanagementwearsanddresssimilarlywithou
15、toverkill.Practicegoodgrooming.Dohaveclean,neatlystyledhair.Dohavecleanhandsandtrimmednails.Dobringacleannotepadandpenthatworks.Dowearshoesyoucanwalkeasilyin.第12页 INTERVIEWDRESSING DontsDontweartorn,soiled,wrinkledclothing.Dontdresscasual.Dontwearalotofjewelry(Menshouldavoidearrings).Dontwearathleti
16、cshoes.Donteatspicy,offensivesmellingfoodspriortotheinterview.Dontwearsexyclothing.Dontwearcutesyties(i.e.aflashingMickeyMousetie).Dontchewgumorsmoke.Dontwearamini-skirt.Dontwearheavymake-up.第13页Inthispartyouwilllistentoapassageandadialogueaboutjobinterviews.Trytofinishtheexerciseswhilelistening.Are
17、 you ready?第14页1)Whyisitsuggestedthatoneshouldconcentrateonwell-knowncompanieswhenlookingforajob?Because well-known companies are usually large and,therefore,frequently hire new people.2)Whatarethethreewaystocontactthecompaniesyouareapplyingfor?The first way is to call them up on the telephone.Anoth
18、er way is to write a cover letter and send it to the company with a resume.The third way is to go directly to the company without first writing or calling.3)Whydoyouusethesewaystocontactthecompanies?To get an interview.4)Whyisthejobinterviewcrucialforgettingagoodjob?Managers are trained to interview
19、 applicants in a special way.The education and experience of the interviewee are important;yet,equally important to a company is how a person feels about the company.5)Whatisthecompanyconcernedwithinajobinterview?The psychology of the applicants.1.1.1Listentothepassageandanswerthefollowingquestions.
20、第15页6)Whatarethethreestagesofthetypicalinterview?The first is the beginning of the interview,during which the manager tries to make the applicant feel comfortable and tells the applicant something about the company.In the second stage,the manager asks the interviewee questions about his education,hi
21、s background,and his interest in the job.Finally,the manager will discuss salary and allow the applicant to ask questions about the company.7)Whatshouldapersondoinaninterview?Try to relax,to be honest,and to be yourself.If you relax and act naturally,the interviewer will feel comfortable and will kn
22、ow that he can trust you.This will increase your chances of getting the job.第16页1.1.2Listentothedialogueandfillintheformbelowaccordingtotheinformationyouhear.Positionapplied:accountantTitle:Mr./Miss/MsAge:26Firstname:WardSurname:JamesAddress:44 Queen StreetTel:5638895Education:M.A.in Business Admini
23、stration Qualifications:a certificate in accountingPresentposition:Just graduated from London University.Dateandtimeofthefirstinterview:3 oclock next Monday afternoon第17页Inthispartyouaregoingtoreadtwodialoguesinpairsandthenyouwillbeaskedtoanswersomequestionsaboutwhatyouhaveread.Pleasereadlouder!第18页
24、1.2.1DialogueMr Tony Johnson,the manager of the export department,is interviewing Ms Linda White who is applying for the post of secretary.1)WhatdoesMsWhitedoatthemoment?Sheisasecretary.2)Whydoesshewanttochangethepresentcompany?Shewantstogetmoreinterestingworkthatswhysheisapplyingforthispost.3)Whatd
25、idMsWhitesayaboutthequalitiesasecretaryshouldhave?Asecretaryneedstobeprettyhard-workingandshouldbeabletodoalotofthingsonherowninitiative.4)WhatdidthereportsentbyPersonnelDepartmentsayaboutMsWhite?Shedidreasonablywellintheshorthandandtypingtest,andverywellindeedintheintelligencetest.5)Whatdoyouthinko
26、fMsWhitesrepliesattheinterview?(open)6)DoyouthinkMsWhitewillgetthejob?Giveyourreasons.(open)第19页1.1.2DialogueMissJonescomestoseeMrSmith,thepersonnelmanager,forthejobinterview.1)Whatistheapplicantseducationalbackground?Sheleftschoolat18.Afterworkinginanengineeringfirmfortwoyears,shedidaone-yearfull-t
27、imePAcourse.2)Whatdoesshedoatpresent?SheisnowworkinginEuropeMarketing,assistingthesalesdirectorbyarrangingvisits,settingupmeetingsandpresentationsanddealingwithcorrespondence.3)Howdidtheapplicantdescribeherforeignlanguageability?ShewasquitefluentinFrenchandGermanbutherforeignlanguageshavegotabitrust
28、ynow.4)WhydoestheapplicantwanttoleavethepresentcompanyandjoinAnglo-European?Shefeelsthatshewouldhavemorescopeandopportunityinthenewcompanyandthattheworkwillbemorechallengingforher.5)Whydoestheapplicantwanttoworkabroadinoneoftheoverseasbranches?Shelikestotravelanduseherforeignlanguages.6)Doyouthinkth
29、eapplicantisarightpersonforthiscompany?Whyorwhynot?(open)第20页第21页1.Whydoyouneedtodosomeresearchbeforeaninterview?Researchingacompanyandthepositionmakesyoustandoutinaninterview.Itshowsthatyouarereallyinterestedinworkingthere.2.Whatsortofinformationdoyouneedaboutthecompanyyouapplyfor?Youmayneedinforma
30、tionsuchaskindsofproductsorservicesthecompanymakeorsell,thetypesofpeoplewhoworkthere,thetypicalhoursthispositionrequiresandsomeoftheday-to-daytasksthatthejobinvolves.3.Whatistheproperwayofdressingforajobinterview?Howyoushoulddressinajobinterviewdependsonthetypeofjobyouapplyfor.Forexample,forajobinan
31、office,itisusuallybesttowearadark-colored,conservativesuit(forbothmenandwomen).Answerthefollowingquestions:第22页4.Accordingtothepassage,whatismeantbygoodinterviewetiquette?Canyouaddmore?Goodinterviewetiquettemeanssomeimportanttipslike“Beontimeforyourinterview”,“Beawareofyourbodylanguage”and“Keepthein
32、terviewpositive”.5.Whyisitnecessaryforajobcandidatetopreparesomequestions?Becausepreparingsomequestionsaboutthebusiness,theposition,therequirements,theexpectationsofthepersonwhowillfillthepositionandsoonshowsyouaretrulyinterestedinthepositionandalsohelpsemployersknowthatyouhavealltheinformationyoune
33、edtomakeadecision,ifofferedthejob.6.Whatshouldyoudoaftertheinterview?Youshouldsendtheinterviewerathank-younote,thankinghimorherfortakingtimetointerviewyou.Thisisnotonlyproperetiquetteandacommondisplayofappreciation,butitalsoallowsyoutoreaffirmoneortwokeypointsoftheinterview.Italsoletstheinterviewerk
34、nowhowinterestedyouareinworkingforthecompany.第23页Inthispartyouaregoingtolearnhowtowriteemployment-relatedletterscurriculumvitaeandletterofapplication第24页WHATTOINCLUDEINCVThereareseveralstandardCVformats.Themostpopularformatusuallycontainsthefollowingcomponents:BasicPersonalInformationJobObjectiveEdu
35、cationWorkExperienceSocialPractice/ExtracurricularActivities(necessaryforgraduateswithoutworkexperienceonly)Activities/Honors/SpecialSkillsHobbiesandInterests(optional)References第25页 GUIDELINESFORWRITINGYOURCVORRESUME Onetotwopages.Useaneasytoreadfont,10-12-fontsize.UseafontsuchasTimesNewRomanorCour
36、ierHavealotofwhitespaceonyourresume,makeiteasytoread.Usesomegraphicsthatareeasytoread,suchasbold,capitalletters,underline,italics,orboxes,etc.Yourresumeshouldhavevisualimpact!Listaccomplishmentsandskills.Leadwithyourstrongeststatementofyourskillsandqualifications.Useaheavybond,qualitypaper.Correctal
37、ltypographical,grammaticalandspellingerrors.Beneat,organizedandprofessional.Usealaserprinter.第26页Effectiveapplicationlettersexplainthereasonsforyourinterestinthespecificorganizationandidentifyyourmostrelevantskillsorexperiences.Theyshouldexpressahighlevelofinterestandknowledgeabouttheposition.Theyno
38、rmallycontainfourpartsinwhichyoushould:confirmthatyouwishtoapplyandsaywhereyoulearnedaboutthejob;saywhyyouareinterestedinthepositionandrelateyourintereststothoseofthecompany;showthatyoucancontributetothejobbyhighlightingyourmostrelevantskillsandexperience;indicateyourwilinesstoattendaninterview.第27页
39、KeystoaSuccessfulCV TherearemanyimportantaspectstoaCVorresume.Everyonehasadifferentwayofputtingonetogetherand,inmostcases,thereisnorightorwrongway.However,therearesomecommoncharacteristicsthatappeartobemostsuccessfulingettingpeoplejobinterviewsandjobs.Thestrongest,mostimportant,andmosteffectivediffe
40、renceinasuccessfulCVorresumethatworksishowyoudescribeyourskills,abilities,andresponsibilitiesfrompreviousemployment.第28页SampleCurriculumVitaePeterJohnson123LamberRoad,Naperville,IL60144Phone:(909)888-4587E-mail:OBJECTIVEPositionwithfinancialservicesorganizationinstallingaccountingsoftwareandprovidin
41、gusersupport,wherecomputerexperienceandprovencommunicationandinterpersonalskillscanbeusedtoimproveoperations.EXPERIENCEAccountingsoftwareconsultant,FinancialSpecialist,Elmhurst,IllinoisJunetopresentDesignandinstallaccountingsystemsforbusinessessuchas21stCenturyRealEstate,IlliniInsurance,andothers.Pr
42、ovideongoingtechnicalsupportandconsultationforregularclients.OfficeManager(part-time),PostPremiums,Naperville,IllinoisJune1996toMayConceivedandimplementedimprovedorderprocessingandfillingsystem.Managedcomputerizedaccountingsystem;trainednewemployeestouseit.EDUCATIONCollegeofDuPage,GlenElly,IllinoisA
43、ssociateofArtsdegreeinbusinessadministration,JuneComputerAssociatestrainingseminarssummerandfallCertificatesofcompletionSeminarsinconsultingethics,marketing,andACCPACaccountingsoftwareSPECIALProficientinWord,PageMaker,Lotus97,andExcel.SKILLSSkilledinACCPACPlus,MAS90,andSolomonIVaccountingsoftware.Tr
44、ainedintechnicalwriting,includingproposalsanddocumentation.Experiencedinofficeadministrationandmanagement.Bilingual:English/Spanish.HONORS&Deanslist,3semestersACTIVITIESMember,AcademicAffairsAdvisoryCommittee,CollegeofDuPage,1997-99HOBBIESPhotographing,swimmingREFERENCESAvailableuponrequest.第29页Samp
45、leLetterofApplicationDearSir/Madam,IreadwithinterestyouradvertisementinThe Sunday Times,15January,forSeniorAccountmanagers.IwouldliketobeconsideredforoneofthesepositionsandIhaveenclosedabriefCVforyourreview.IbelievethatIhavealloftheattributesdemandedforapositionofthiscaliber,forexample:theabilitytot
46、akeacomplexandintangible“product”andcommunicatethebenefitssimplyandconcisely;theabilitytomaintainoutstandingclientrelationships,andabeliefinpartnershipselling;atrackrecordofsuccessinsalesandmarketingtomajorEuropeanandUKcorporations,withprimarycontactatFinanceDirectororTreasurylevel;anentrepreneurial
47、approachtowardssecuringnewbusiness.Althoughmuchofmysalesandmarketingexperiencecomesfromthefinancialservicesindustry,IwashighlysuccessfulintheITsectorwithABCDEComputerSystems,Plc.Thankyouverymuch.Ilookforwardtohearingfromyousoon.Sincerelyyours,(Signature)Enc.:CV第30页 JuniorSalesManager Expanding pharm
48、aceutical export firm seeks young junior sales manager.Excellent prospects for well-educated person with ambition and drive.Interesting and varied work including travel.Apply in writing to Personnel Manager of Pharmex Ltd,Pharmex Ltd,P.O.Box 222,Harlow New Town,Essex.WritingPracticeRead the followin
49、g job advertisement carefully and then prepare the CV and letter of application that you would send to the company.You may make up your qualifications and experiences you think relevant to the requirements.第31页PracticemakesperfectWewillpracticewhatwehavelearntinthisunit.Yes,letsdoit!第32页 2.Whatwould
50、yousay?1)A:Whatsyoureducationalbackground?B:_2)A:Whatqualificationshaveyougot?B:_3)A:Whatdoyouexactlydoatthatcompany?B:_4)A:_B:Ienjoydoingsomethingmorechallenging.5)A:MayIknowwhyyouareinterestedinworkingforourcompany?B:_6)A:Whatqualificationsdoyouhavethatmakeyouagoodcandidateforthisjob?B:_7)A:Idlike