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英语电子邮件模板省公共课一等奖全国赛课获奖课件.pptx

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1、 英语英语Email邮件模板邮件模板Prepared by Michelle Huang Fu-06-26第1页Sample Letter 邮件样板邮件样板Dear Jessica,Thank you for your letter of June 8.Some of the ideas looks really good to me.Im writing to set up a meeting tomorrow.You know Hua Run Estate is reallyimportant client for us.This is the first biggest function

2、 held in our hotel until now.Therefore,we need to sit down and come up with a good plan.I will come to the office in the afternoon,and we will spend an hour working togetheron the presentation.Please prepare the following tomorrow morning.nA good-looking PPT format nDescriptions for the events I wou

3、ld appreciate your contribution on the meeting.Thank you.Regards,Michelle 第2页SOFAR标准标准S Salutation:Dear XXXMr./Mrs./Miss/MsSir/MadamTo whom it may concern OOpening:Background+Reference Regarding your letter of June 8th,As I mentioned earlier about As you requested/per your requirement.F Facts:Reason

4、s for writing Please find attached I would like to confirm Im writing to inform you A Action:Request for action We would be grateful if you could Please make sure you can Please send it back to me by tomorrow.R Remarks:Polite closing Thank you for your cooperation.Should you have any questions,pleas

5、e Polite closing.e.g.yours sincerely,best regards,cheers,best wishes,all the best 第3页常见类型常见类型-提供信息提供信息Dear Sharon,Thank you for your email of June 8.Please kindly find attached program rundown.If there is any questions,please feel free to let me know.Regards,Michelle 第4页常见类型常见类型-要求提供信息要求提供信息Dear Sha

6、ron,Thank you for your great effort on this seafood market survey.In order to make a correct decision,Im writing to request more information about different suppliers quotations.I would appreciate if you can send to me by Friday.Thank you.Regards,Michelle 第5页常见类型常见类型-确认确认Dear Sharon,I have well rece

7、ived your email.I will brief in our F&B daily meeting this afternoon.Regards,Michelle 第6页常见类型常见类型-要求确认要求确认Dear Sharon,Im sending this email to confirm whether you received my previous email about associate of the month.I would appreciate if you can confirm by 17:00 today.Thank you.Regards,Michelle 第

8、7页常见类型常见类型-汇报通知汇报通知Dear Sharon,Im writing to you to give an update on the progress of the project.Please see below for details.o2567 project manager is Janny Zhang oWe already decided the name of the private rooms.oWe are work on the up-selling incentive proposal for reservation of the private rooms

9、.Attached please find the checklist for your easy reading.Should you have any questions,please feel free to let me know.Regards,Michelle 第8页常见类型常见类型-会议通知会议通知Dear all,Im pleased to invite you to join a training regarding CC mail.Detail of the trainings are as follows:Date:June 26,Time:15:00 P.M.Venue

10、:No.4 meeting room Topic:CC mail template Please be prepared and attend on time.Thank you.Regards,Michelle 第9页常见类型常见类型-提出申请提出申请Dear Oscar,Regarding the table cloth,I have come up with the purchasing plan.Please see attached for details.Im grateful if you can review and confirm ASAP.Free to contact m

11、e if you have any questions.Regards,Karby 第10页 英语邮件惯用语英语邮件惯用语Prepared by Michelle Huang Fu-06-26第11页1.Greeting message 祝福祝福/问候问候 oGreetings from Nanning Marriott Hotel!南宁万豪酒店向您问候!第12页2.Initiate a meeting 发起会议发起会议oI suggest we have a CC mail template training this afternoon at 15:30 in No.4 meeting r

12、oom.Please let me know the time is Okay for everyone.我提议我们今天下午15:30在4号会议室召开一个抄送邮件模板培训。请通知这个时间是否适当。oI would like to hold a meeting in the afternoon about our development planning for the project A.今天下午我提议我们就A项目标发展计划开会讨论一下。oWed like to have the meeting on Thu Oct 30.Same time.十月三十号(周三),老时间,开会。oLets ma

13、ke a meeting next Monday at 5:30 PM.下周一下午五点半开会。第13页3.Seeking for information/feedbacks/help 咨询信息咨询信息/反馈反馈/寻求帮助寻求帮助oLook forward to your feedbacks and suggestions soon.期待您反馈提议!oPlease contact me if you have any questions.有任何问题,欢迎和我们联络。oDo you have any idea about this?对于这个您有什么提议吗?oIt would be nice if

14、you could provide a bit more information on this market survey.您若是能够就这个市场调查方面提供更多信息就太感激了!oI appreciate if you could fix our lights as soon as possible.如若您能够尽快给我们修好灯具,我将不胜感激。第14页4.Give feedback 意见反馈意见反馈 oPlease see comments below.请看下面评论。oMy answers are in blue below.我回答已标蓝。oI add some comments to the

15、 document for your reference.我就文档添加了一些备注,仅供参考。第15页5.Attachment 附件附件oPlease kindly find attached meeting minutes for your reference.请查看附件中会议统计。oPlease check the attachment and follow up accordingly.请查看福建并进行跟进。oAttached please find todays meeting minute.今天会议统计在附件里。oAttach is the design document,please

16、 review it.设计文档在附件里,请评阅。第16页6.Point listing 列表列表oToday we would like to finish following tasks by the end of today:1.2.今天我们要完成任务:1.2.oOur team here reviewed the promotion proposal and has following concerns:1.2.我们阅读了优惠活动方案,做出以下考虑:1.2.oThe current status is as follows:1 2 当前数据以下:1 2 oSome items need

17、your attention:1.2.以下方面需提请注意:1.2.第17页7.Raise question 提出问题提出问题oI have some questions about the report XX-XXX 我对XX-XXX汇报有一些疑问。oFor the assignment ABC,I have the following questions:就ABC协议,我有以下几个问题:oCould you provide the supporting of F&B expense of May?能否提供给我们餐饮部五月份费用支持材料?第18页8.Proposal 提议提议oFor the

18、next step of platform implementation,I am proposing 关于平台开启下一步计划,我有一个提议oI suggest we can have a weekly project meeting over the phone call in the near future.我提议我们就一周项目开一个电话会议。oAchievo team suggest to adopt option A to solve outstanding issue Achievo团体提议应对突出问题采取A方法。第19页9.Follow up/Tracking跟进跟进/追踪追踪oI

19、 am writing to follow up on our earlier MC order about stationery raised on April 26,.我写信给您是为了跟进我们于4月26日提交办公用具采购单。第20页10.Apology 道歉道歉oI sincerely apologize for this misunderstanding!对造成误解我真诚道歉!oI apologize for the late asking but we want to make sure the correctness of our implementation ASAP.很抱歉现在才

20、进行问询,不过我们需要尽快核实执行信息。第21页11.Thanks note 感激信感激信oThanks for your email.感激您来信。oThank you so much for the cooperation.感激你合作!oI really appreciate the effort you all made for this sudden and tight project.对如此紧急项目您做出努力我表示十分感激。oYour kind assistance on this are very much appreciated.我们对您帮助表示感激。oReally appreci

21、ate your help!非常感激您帮助!第22页书写邮件注意事项书写邮件注意事项o不要空标题,标题要简练o一封信一个主题,不可大杂烩o回复邮件时要更改标题o不要随便用紧急标识o正确区分 reply 和 reply allo正确使用To,CC,BCC第23页英语邮件惯用单词缩写英语邮件惯用单词缩写oFYI.=for your information 供您参考oFYA.=for your attention 请注意oASAP.=as soon as possible 尽快oBTW =by the way 顺便提一下oRSVP =please reply 请回复oTBA =to be annou

22、nced 即将公布oTBD =to be determined 待定oNB =please note 请注意 oPLS =please 请oNo.=number 数字,编号oA.M.早晨oP.M.下午 oInfo.=information 信息 oi.e.=that is 即oe.g.=for example 比如oetc.等等第24页邮箱单词含义邮箱单词含义oInbox 收件箱oOutbox 发件箱oSent 已发送邮件oDraft 初稿箱oTrash 垃圾箱oAttachment 附件oNew message 新邮件oFolders 文件夹oContacts 联络人oFrom 来自oTo

23、发送给oCC 明抄送oBCC 暗抄送oDate 日期oReply 回复oReply all 回复全部些人oForward 转发oDelete 删除第25页酒店部门英语缩写酒店部门英语缩写oEO 行政办公室oHR 人力资源部oFIN 财务部oS&M 市场销售部oROOMS 房务部oF&B 餐饮部oENG 工程部oEBC 宴会预订部oFO 前厅部oCONC 礼宾部oHSKP 客房部oBC 商务中心oLP 防损部oCONC 礼宾部oHSKP 客房部oBC 商务中心oLP 防损部oCK 中厨房oWK 西厨房oBK 宴会厨房oPST 饼房oST 管事部oMC 咖啡厅oMH 中餐厅oBQT 宴会厅oLL 大堂吧第26页

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