1、SchneiderSupplierManagementSAMSQMSPMSchneiderElectric2-Division-NameDateSupplierApprovalModule(SAM)SSQMProcessforEvaluatingSuppliersSchneiderElectric3-Division-NameDateSAM:ProcessFlowRequest in SSRM!Record in SSRM(VENUS)!Record in SSRM(VENUS)!Record in SSRM(VENUS)!Technological&design auditsSchneide
2、rElectric4-Division-NameDateSSRM,SchneiderSupplierRelationshipManagementSchneiderElectric5-Division-NameDateSAM:SupplierAssessmentSupplierAssessmentQuestionnaireIdentifygeneralstrengths&weaknessesCommoditybasedEachlocationrequiresanewevaluationIdentifiedexperimentedpurchasingassessorsdesignedbytheco
3、mmoditymanagertodoandcompleteAfterphysicalvisitatsupplierScoringbasedonObjectiveEvidenceSpecificIF-THENscoringRecommendedornot!SchneiderElectric6-Division-NameDateGlobalCompactSustainableDevelopmentSchneiderElectric7-Division-NameDateGlobalCompactSchneiderElectric8-Division-NameDateGlobalCompact:Glo
4、balCompactChartSchneiderElectric9-Division-NameDateGlobalCompactisachartsignedbythecompaniesengagingthemtorespect10principlesGlobalCompactSchneiderElectric10-Division-NameDateSAM:FunctionalAuditsDetailedanalysisofsupplierMandatoryforquality&supplychainMadebycertifiedauditors(experience+training)Obje
5、ctiveDetermineifsupplierhastheabilitytomeetourneedsIdentifyfunctionalstrengths&weaknessesIdentifyimprovementareasIdentifyGeneralCapabilityLevelAdditionalauditsifneededTechnological,designQualityLogisticSchneiderElectric11-Division-NameDateSAM:TeamDecision“DoesSupplierhaveabilitytomeetourneeds?”Allfu
6、nctionsmustagreeEachhasVetoauthorityNotConsensusvotingIf“Approved”-TeamapprovesIf“Rejected”-TeamrejectsIf“ConditionalApproved”-ImprovementplanisrequiredIf“ConditionalRejected”-Improvementplanand2ndauditarerequiredSchneiderElectric12-Division-NameDateGreen绿色Yellow黄色Orange橙色Red红色DecisionforSAMcolor(Qu
7、ality)SAM审核颜色确定(质量)Green:0reject,0condition,TotalScore=18Original:2rejects,4conditionsTotalScore=10Red:3rejects,5conditionsTotalScore=15SAMSchneiderElectric13-Division-NameDateSAMDecisionofSAMauditRedsupplier:NotstartorstopbusinessOrangesupplier:notstartornonewbusinessgiven,improvementwithin6months.
8、Yellowsupplier:Withinoneyear,mustmovetoGreen.IfnotmovetoorangeGreensupplier:Keysupplierarereviewedonceper1-2years(normally)SchneiderElectric14-Division-NameDateCommodityManagertodecideIf“NO”-theprocessisstoppedIf“YES”:=S=tolistallweak/improvementpoints(Requestforactionplan)Suppliertofillintheactions
9、toRAP=S=toReview&ApprovetheRAPSuppliertoimplementtheRAPSAM:DecisiontoImproveSchneiderElectric15-Division-NameDateSAM:ImprovementPlanMustbeshortterm(upto1year)SchneidermustverifyimprovementsAtSupplierlocationSuppliermustimproveOrlose“Conditional”ratingImprovementplanisdocumentedinSSRM(tobeimplemented
10、)AfullauditisnecessarytoremoveCONDITIONALREJECTEDstatusSchneiderElectric16-Division-NameDateSAM:SupplierApprovalResultsstoredelectronicallyinSSRMDatabaseSupplierAssessmentQuality&SupplyChainAuditsOtherAudits(ifany)ImprovementPlans(tobeimplemented)Resultsavailableacrossall=S=Approval-Supplierhasbeene
11、valuated,andshouldhavecapabilitytomeetourneeds(Foraspecificlocation/commodity)SchneiderElectric17-Division-NameDateSAMSchneiderElectric18-Division-NameDateSupplierQualificationModule(SQM)SSQMProcessforEvaluatingGoods&ServicesfromSuppliersSchneiderElectric19-Division-NameDateTheSQMQualificationTeammu
12、stinclude(ataminimum):nEngineering(Product Responsible)nQualitynPurchasingnManufacturing(Logistics or Industrial)AdditionalactorsfortheQualificationTeammayinclude:nAdvanced ManufacturingnSupply ChainnAdvanced QualitynMarketingnSafety,Health&EnvironmentalnCorporate QualitySQM-KeyPoints:SchneiderElect
13、ric20-Division-NameDateProject Introduction:Descriptionofproject/activityInformationsharingRoughScheduleStartofPPEPFormThisisthefirststepintheSQMprocess-Whentherequestisinitiatedtoqualifyagoodfromasupplier.Atthisstep,theQualificationTeammeetstogethertodiscusstherequestnMeetingorconferencecallnReview
14、generalcharacteristicsofthegood-Complexdesign?Newtool?Samematerial?Sameprocess?OutputofthisstepisanestimateforthequalificationrequirementsandscheduleSSQM:SQMProcessFlowSchneiderElectric21-Division-NameDateDetermineRequirements:AllFunctionalRequirementsMustConsider:nParttoSpecificationnSupplierProces
15、sCapabilitynEnd-ProductFunctionalitynInternalManufacturingProcessRecordRequirementsinPPEPFormThisisthesecondstepintheSQMprocess-ThedefinitionofthequalificationrequirementsAtthisstep,theQualificationTeamworksseperatelytodefineeachfunctionalrequirementsnQualitydeterminescontrolplan,processFMEA,traceab
16、ility,GaugeR&RnEngineeringdeterminescomponent&finishedproductfunctionaltestingnManufacturingdeterminespre-productionbuildacceptancecriterianetcTheQualificationTeamthenhasasecondmeetingtocombineallfunctionalrequirements,andlisttheserequirementsinthePPEPformSSQM:SQMProcessFlowSchneiderElectric22-Divis
17、ion-NameDateSupplierReview:CommunicateRequirementstosupplierBeforesuppliermakessamplepartsAndbetter,beforequotationThisisthethirdstepintheSQMprocess-ReviewingthequalificationrequirementswiththesupplierItiscriticalthatthesupplierunderstandallofourfunctionalrequirementsnBeforethesupplierfabricatessamp
18、les,orstartstodeveloptooling.nSuppliermustknowourexpectationsbeforeanyinvestmentismade-tobecertainthatthegoodwillmeetourneedsThedeliverablesthatthesuppliermustcompletearedefinedatthismeetingnFirstArticleInspectionReport,ControlPlan,etcThesuppliermustcommittoprovidingtheirdeliverablesSSQM:SQMProcessF
19、lowSchneiderElectric23-Division-NameDateComplete Actions:DOTHEWORK!ThisisthefourthstepintheSQMprocess-CompletingthequalificationrequirementsThisiswheretheSupplierandtheQualificationTeaminsurethatalloftherequirementsarecompleted,andsatisfytheacceptancecriteria.SSQM:SQMProcessFlowSchneiderElectric24-D
20、ivision-NameDateQualificationOK?:Question:AreallfunctionsOKwithsupply?All4considerationsutilized?Readyforproduction?ProductioncannotbeinitiateduntilaftertheentireQualificationTeamagreesthateachrequirementhasbeensatisfiednThisdoesnotimpactpre-production-pre-productionbuildsarenecessarytovalidatesever
21、aloftherequirementsnThisdoesrequirethatbeforeapartcanbeconsideredQUALIFIEDthatalltherequirementshavebeenACCEPTEDbytheQualificationTeamSSQM:SQMProcessFlowSchneiderElectric25-Division-NameDatePRODUCTION:DocumentresultsinPPEPformPlaceproductionordersRetaininformationincomponentqualityrecordsatplantsnPP
22、EPFormnTestResultsn.ProductionsignalstheendoftheSQMprocessTheQualificationTeamisdisbanded,andthequalificationprojectisclosedTheQualityManagementSystemforafacilitydeterminesthequalityoversightforthegoodSSQM:SQMProcessFlowSchneiderElectric26-Division-NameDateNewPart/ProductEvaluationPlan(PPEP)SummaryS
23、heetSchneiderElectric27-Division-NameDateWhatisaPPEPform?Apurchasingprojecttooltoselectallthenecessarypartfunctionalrequirements,alltheactorsinordertoqualifyasupplyandaprocess.SchneiderElectric28-Division-NameDateWhentoestablishaPPEP?Atthestartofanypurchasingproject,normallybeforethesupplierchoicean
24、dbetterbeforethequotationstep.DontforgettoreadtheSAMauditsbeforechoiceasupplier.SchneiderElectric29-Division-NameDateWhatisapurchaseproject?AuseofaNewSupplierARawMaterialChangeASupplierProcessChange(eg:Cr6Cr3)ASupplierLocationChangeADesignChangeAnOutsourcingInsourcingADifferentSchneiderManufacturing
25、LocationAPartNon-Conformancesimprovement(likecorrectiveaction)SchneiderElectric30-Division-NameDateWhoestablishaPPEPform?The qualification team including at least thefollowingfunctionswithavetoright:nEngineering(ProductResponsible)nQualitynPurchasingnManufacturing(LogisticsorIndustrial)SchneiderElec
26、tric31-Division-NameDateWhoisresponsibletostartthePPEPprocess?TheprojectleaderWhoisresponsibleofthePPEPapplication?TheQualityDepartment.WhosignthethePPEP?Thesupplierbeforetostarttheprojectandthequalityresponsibleattheend.WhovalidatethePPEP?ThequalificationteamSchneiderElectric32-Division-NameDateSch
27、neiderElectric33-Division-NameDateSchneiderElectric34-Division-NameDateSchneiderElectric35-Division-NameDateLinksbetweenSSQMandPMPSelectionofsuppliersin“technologysuppliermapping”Verificationplaninclude:list of all components that should be submitted to verification,+PPEP selected operations to be p
28、erformed for each component,+quality specificationsFinal check of qualification aspectsduring“supplier contract review”SupplyQualificationModuleQualificationreportreport of PPEP selected items(could include component approval)SupplierApprovalModulenewprojectfocussed on partscomponentverificationSupp
29、lierPerformanceModuleSuppliercontractreviewmethods&toolsSupplierperformanceevaluationresultsSSQMSchneiderSupplierQualityManagementS.SRMapprovedsuppliersSuppliers for New Project Developmentand e.design labelCriteriaE.design criteriaincluded if neededRequestCriticality levelSchneiderElectric36-Divisi
30、on-NameDateSupplierPerformanceModule(SPM)SSQMProcessforMonitoringPerformanceofSuppliersSchneiderElectric37-Division-NameDateSupplierPerformanceModuleTheSSQM-SPMSupplierevaluationprocessisacombinationofdailyandregularlyscheduledevents;Daily:Communication&resolutionofSupplierDelivery,QualityandCritica
31、lIssuesbySupplierQualityEngineerandUpstreamFlowSupervisorMonthly:CompilemetricdataforKeySuppliersbySupplierLeaderandSupplierQualityManagementEngineerandSupplierSupplyChainManagementEngineerQuarterlyCommunicatemetricperformancevs.targettoKeySuppliersbySupplierLeadersYearlyAnnualreviewswithKeySupplier
32、soncurrentyearperformanceandfutureyearrequirementsbySupplierLeaderandMarketManagerSchneiderElectric38-Division-NameDateTodaygloballyallthesuppliersaremonitoredwiththeSPM.ButeachCountryaremorefocusonsomecategoriesofsuppliers,suchas;TheKey&ChallengersuppliersThemainactivesuppliersThemostimpactingsuppl
33、iers.Additionally,CorporatePurchasingandOperatingDivisionPurchasingalsohastheresponsibilitytomonitor“Global”SuppliersacrossSchneider.TheCountryorganizationsmustprovideperformancedatatoCorporatePurchasingforthese“Global”SuppliersDefinitionofSupplierstobeMonitoredSchneiderElectric39-Division-NameDateS
34、upplierPerformanceModuleThereare5minimumSupplierperformancemetricsrequiredbytheSupplierQualityPolicyandSSQM;DeliveryDeliveryofProductvs.Lead-TimeQualityQualityofProductDeliveredProductivityAchievementofProductivityTargetsAdministrativeResponsetoSchneiderRequestsDevelopmentCompletionofImprovementPlan
35、sButonly3areusedtodaySchneiderElectric40-Division-NameDateTheExternalSupplierServiceRate(ESSR)(Thequantityoforderlinesontime/thequantityoforderlinesexpectedinthesamemonth)*100(%)AftercommonacknowledgementbetweenthesupplierandSchneideronthedeliverydayoraccordingthestandardleadtime(Nomorethan7daysbefo
36、reand)noonedayafterOnlyformassproductionandexcludingprototypes,samples,pilotrun,SchneiderElectric41-Division-NameDateTheDefectPartsperMillion(DPMe)FormulaandDefinitionDP1=(numberofdefectivesamples/totalnumberofsamplesinspected)*Totalnumberofpartsinthebatchorifasort,thetotalNCparts/totalquantityofthe
37、batchx1000000DP2=numberofdefectivepartsfoundinmanufacturinglineDP3=numberofdefectivepartsfoundatcustomerswhentraceableTotalparts=totalno.ofpartsorproductsreceivedduringthemonthfromexternalsuppliersOnlyformassproductionandexcludingprototypes,samples,pilotrun,SchneiderElectric42-Division-NameDateTheEx
38、ternalNonConformanceRate(ENCR)(Thequantityofrejectedorderlines/thequantityoforderlinesreceivedinthesamemonth)*1000000(BPM)TherejectedpartsfoundontheproductionlinesarenotcountedOnlyformassproductionandexcludingprototypes,samples,pilotrun,SchneiderElectric43-Division-NameDateGood to Great 2011SSQMProc
39、essSummarySchneiderElectric44-Division-NameDateTopManagementPurchasingStrategySuppliersApprovalModuleSupplyQualificationModuleSuppliersPerformanceModulesBusinessNeedsSSQMPotentialSuppliersApprovedSuppliersQualifiedSupplySupplierPerformanceSupplierAssessmentFunctionalAuditsTechnicalauditCross-Functio
40、nalTeamsPPEPFormControlChartsforCriticalPartsSupplierEvaluation5MinimumMetricsGlobalDatabaseImprovementplanWe select some suppliers We choice our supplierWe measure his performance and we decide actions if necessarySchneiderSupplierQualityManagementProcessSchneiderElectric45-Division-NameDateThankYou!SAMSQMSPM
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