民航客舱英语课件Unit9MealService.ppt

Unit 9 Meal Service民航客舱服务实用英语CivilAviationCabinServicePracticalEnglishBy Claire(曾红)AboutMeName:ZengHong/ClaireAge:SecretAcademicDiploma:BachelorDegreeMajor:EnglishEmail:Address:No.66,East St.Xiangcheng Dist.Xiangyang City,HubeiProvince,China.Self-introduction1.Name&Age2.Hobbies3.PersonalitiesCompetent/confidentLoyalAdaptable/ambitiousIndustrious/independentResponsibleEfficientWhatkindofpersonareyou?Unit 9 Meal Service民航客舱服务实用英语CivilAviationCabinServicePracticalEnglishBy Claire(曾红)Contents1.Warmingup2.Properterms3.Dialoguesinthetextbook4.Exercises5.Announcements6.Supplementaryreading7.Havingsomefun8.HomeworkGroup Work1.What can passengers be served in the mealserviceontheairplane?2.Whatisthesequence(顺顺序序)ofmealservice?Maindish,snacks，salad，dessert,appetizer,beveragesProper Termssnacksnk快餐，小吃maindish主食dessertdiz:t餐后甜点appetizerpitaiz开胃菜Group WorkWhatarethemaindishesinthemealservice?beefchickenfishporksteakstek 牛排牛排lamblm 羊羔肉羊羔肉Main Dish主食主食 ricesausagessd香肠香肠noodlesspaghettispeti意意大利面大利面salmonsmn三文鱼sandwichsnwit三明治oysterist牡蛎lobsterlbst海水龙虾sauces:s酱汁;调味汁peanutpi:nt花生Flavorflev口味口味vanillavnil香草味的strawberrystr:bri草莓味applejuice苹果味果汁pineapplepanpl菠萝味Appetizer开胃菜开胃菜,冷盘冷盘patepet鱼酱，肉酱鱼酱，肉酱;Proper Termsdelicacydeliksi美味佳肴cateringkeitricompany配餐公司Proper Termsshorthaulflight短途航班long-haulflight长途航班haulh:lV&N拖，拉When is the proper time to serve meal in the airplane?CommonSenseaboutSteakDo you know the degrees ofsteakdoneness?Howdoyoulikeyoursteak?-问牛排的成熟度？牛排的成熟度介绍牛排的成熟度介绍一分熟牛排（rare）：牛排内部为血红色且内部各处保持一定温度三分熟牛排（mediumrare）：内部为桃红且带有相当热度五分熟牛排（medium）：牛排内部为粉红且夹杂着浅灰和综褐色，整个牛排都很烫七分熟牛排（mediumwell）：牛排内部主要为浅灰综褐色，夹杂着粉红色全熟牛排（welldone）：牛排内部为褐色rare(烤肉烤肉)嫩的嫩的well done(烤肉烤肉)熟的熟的Self-check 一成熟？三成熟？五成熟？七成熟？全熟？Besidesthemaindish,whatelsecanpassengersbeserved?beveragesAppetizersalad dessert snacksSelf-check虾，固有一死，或死于麻辣，或死于蒜蓉。”时值夏初，正是小龙虾肥美时候。无论家庭餐桌，还是酒店宴席，亦或是夜宵大排档，小龙虾当仁不让地成为了中国人现在这个时候最受欢迎的美食，没有之一！小龙虾?crayfish/crawfish:小龙虾lobster海产龙虾海产龙虾各种小龙虾别称各种小龙虾别称小龙虾在澳洲叫做：yabbies:小龙虾因为小龙虾生活在沼泽里，所以也被叫做：mudbugs:小龙虾“虾”在美国和英国也有不同的说法：shrimp（US）prawn（UK）麻辣小龙虾：spicycrawfish蒜香小龙虾：garliccrawfish清蒸小龙虾：steamedcrawfish十三香小龙虾：13-spicecrawfish小龙虾实用表达小龙虾实用表达1.Chinesepeoplearecrazyaboutcrawfish.中国人酷爱吃小龙虾。中国人酷爱吃小龙虾。2.Imabigfanofcrawfish.小龙虾是我的最爱！小龙虾是我的最爱！3.Wouldyouliketohavesomecrawfishtoday?今天你想来点儿小龙虾么？今天你想来点儿小龙虾么？Back Whats the difference between the meal service of First Class and Economy Class?Asiana(韩亚韩亚)Airlines Economy Class United Airlines Economy Class In-flight mealContinental Airlines(美国大陆航空美国大陆航空)flight first class mealJAL(日本日本)International Flight First Class Japanese MealWarm-up1.Whataretheydoingaccordingtothepicture?2.Whatdotheyusuallysayduringmealservice?3.Arethereanydifferencesbetweenshorthualflightandlong-hualflightinmealservice?Proper Termsshorthaulflight短途航班long-haulflight长途航班haulh:lV&N拖，拉Part 3 DialoguesD1(A passenger orders a main dish).CA:Excuseme,Sir.Nowweareservingthedinner.Thisisthemenu.TodaywehavethebakedfishwithChinesericeandfriedchickenwithnoodles.Whichchoicewouldyoulike?PAX:MayIknowwhatkindofsauceisinthebakedfishwithrice?CA:Itistheoystersauce.PAX:Thatsgreat.Iwillgetthischoice.CA:Sure,Sir.This is your main course,baked fish withChineserice.Becareful.Itisalittlebithot.PAX:Thankyou.D2(A passenger orders a main dish in a short-haul flight).CA:Excuseme,Sir.Whatwouldyouliketoeat?PAX:Idlikefishandmywifewouldlikechicken,please.CA:Imsorry,Sir,butthisisashort-haulflight.Imafraidweonlyhavesnacks.PAX:Then,doyouhavesomepeanutsorsandwiches?CA:Yes,wehavesandwichesandnuts,Sir.Whatkindofsandwicheswouldyoulike,Sir,cheeseorham?PAX:Wellhavecheesesandwichesthen,please.QuestionApassengerwantssomechickenonashort-haulflight,butactuallythereisonlysnacksonboard.Whatwouldthecabinattendantsay?D3(A passenger wants to try Chinese delicacies).CA:Weregoingtoservelunchnow.Wouldyoupleasepulldownthetraytable?PAX:Idontknowhowtodoit.CA:Illsetitupforyou.Thereyouare.PAXThanks.Whatsthemaindish.Miss?CA:Itsbeefwithamushroomsauce.PAX:Oh.nobeefforme.Howisthesalmoncooked?PAX:Oh,no,Idontlikepoachedsalmon.IdlikesomethingtypicallyChinesedelicacies.Whatdoyourecommend?CA:MayIrecommendyouBeijingRoastDuck?PAX：OK，Idolikeit.CA:Onemoment,please.Question:A passenger wants something typicallyChinesedelicacies.Whatwouldthecabinattendantrecommend?D4(A passenger wants to skip her meal and go to sleep).CA:Excuseme,Miss.MayIsetyourtable?PAX:Miss,Iamverytired.IamgoingtoskipmymealandgotosleepCA:OK.Iwillinform mycolleaguesthatyoudonotwishtobewokenupfordinnerthisevening.PAX:ThankyouCA:MayIreserveamealforyouincaseyouwishtoeatlateron?PAX:No.thanksCA:MayIofferyousomeearplugsandaneyemask?PAX:Aneyemask,please.CA:Waitamoment.Hereyouare.PAX:Thankyou.CA:Ihopeyouhaveagoodrest.D5(A passenger doesnt like the main course).CA:Pleaseopenyourtraytable.Dinneriscoming.PAX:Whatsfordinner?CA:Chickenriceandvegetablesalad.PAX:Oh.ImafraidIdontlikethem.Doyouhaveanydessert?CA:Yes,puddingandicecream,whichonedoyouprefer?PAX:lcecream.Thankyou.CA:OK,whichflavordoyoulike?Wehavevanillaandstrawberry.PAX:Vanillawillbebetter.CA:OK,hereisyourmeal.PAX:Thankyou.CA:Mypleasure Question:A passenger wants some desserts.What would the cabin attendantrecommend?D6(A cabin attendant is ready to clear up the table).CA:Doyouenjoyyourmeal.Sir?PAX:Yes.Ienjoyitverymuch.CA:MayIclearupyourtablenow?PAX:Oh.sure,please.CA:Itscleannow.Sir.Doyouneedanymoredrinks?PAX:Eh,whatkindofdrinksdoyouhave?CA:Wehavecoffee,tea,juice,coke,beerandcocktails.PAX:Idlikesomeapplejuice.CA:OK,hereisyourapplejuice.PAX:Thankyou.Question:Apassengerwantsoneportionoflobster,but actually there is no more left in thegalley.What would the cabin attendantsay?Useful Expressions1.Excuse me,Sir.Now we are serving the dinner.This is the menu.2.Were going to serve lunch now.Would you please pull down the tray table?3.Ill set it up for you.There you are4.Why dont you try fish and Beijing Roast Duck?5.What would you like for dinner?We have noodles and rice.6.Please open your tray table.Dinner is coming.7.Which one do you prefer?8.Which flavor do you like?9.May I clear up your table now?10.How about trying some roast beef?Expressing likes:1.I(do)like/love/carefor/feellikeIdprefertoMyfavoritefoodisThatsmycupoftea.Imcrazyabout.ItwouldbenicetohavesomeExpressing dislikesImafraidIdontlike/love/carefor/feellikeIcantstandItcantbelessinteresting.Thatsnotmycupoftea.Dinner will be served soon.We will be serving dinner soon.Here is the menu.Welcome to make your choice.May I take your order?What would you like for the main dish?Would you like to try some beef?How would you like your steak,rare,medium or well-done?Translation:Part5AnnouncementsMeal Service LadiesandGentlemen,will be serving dinner shortly.Please putyour table in the position.If you have anyspecialdietaryrequirements,pleaseinformthecabin attendants.We offer a choice ofbeveragesincludingteaandcoffeeaswellasalcoholicandsoftdrinks.Wehopeyouenjoyyourmeal.Thankyou.Water Supply System FailureLadiesandGentlemen,Duetothewatersupplysystemfailure,wewillbeunabletoofferhotdrinksiontodays flight.We apologize for thisinconvenient.ThankyouforyourunderstandingHomework