质量保证工作方法(1).ppt

单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,质量保证工作方法(1),*,质量保证工作方法(1),2026/11/8,质量保证工作方法(1),PSAs Quality Management Procedure,PSA 质 量 工 作 步 骤 介 绍,3 Stages:,3个阶段：,Stage 1,Need,expressing,and,supplier,choosing,.,阶段1，需求的表达和供应商的,选择。,Stage 2,Quality,Assurance by,Product,and,Process,Management,(AQMPP in French).,阶段2，通过产品和过程的控制实现质量保证(,简称,AQMPP).,Stage3,Quality,Control in,Mass,Production,阶段3，量产阶段生产产品的质量控制.,2,质量保证工作方法(1),Stage 3阶 段 3,Quality Control in Mass Production,批量产品质量控制,Notification of confirmation for qualification state by supplier,acceptance by PSA供应商声明确认了鉴定状态/PSA进行认可,Confirmation of process qualification state过程鉴定状态确认,Controled by supplier for each product delivery,供应商对每批交付产品的质量进行控制,Supplier supervision by PSA or one institution agreed by PSA,PSA或PSA认可的机构对供应商监控,4 supervision levels according to risks,根据风险程度4个层次的监控,Quality problems treatment,质量问题的处理,Audits in mass production and interventions in rupture,量产阶段的审核和突变情况下的介入,Stage 1 阶 段 1,Need expressing and supplier,choosing需求的表达和供应商的选择,SuppliersOffer供应商报价,Consultation documents咨询文件,Supplier Pre-consultation,供应商预咨询,Supplier Consultation,供应商咨询,Offer analysis,报价分析,Quality Training,质量培训,Photo quality+experts opinions,质量诊断+专家意见,Stage 2阶 段 2,Quality Assurance through Product and Process Control,通过产品/过程控制实现质量保证,AQMPP initialization reviewAQMPP初始化评审,ATP by Supplier,供应商技术预分析,ATP by PSA,PSA技术预分析,Product and Process control carried by supplier,供应商实施产品和过程控制,Respect the interactive principles and communication plan,遵守互动原则和交流计划,Product qualification,产品鉴定,Process qualification,过程鉴定,Supplier/PSA agreement on,:,Development plan,Quality plan,Comunication plan,Risk control plan,Defects eradication plan,CTFE,PSA与供应商达成以下协议,:,开发计划,质量计划,交流计划,风险控制计划,缺陷消除计划,技术和功能特性,Undertaking letter定点意向书,Supplier selection and signing development contract供应商的选择开发合同的签定,Raise Production:DML Fournisseur/PSA批量增长阶段：供应商/PSA满产发展,Product and process qualification by the supplier,acceptance of this results by PSA,供应商对产品和过程进行鉴定，PSA对其活动进行认可,Supplier Pre-qualification,供应商预鉴定,3,质量保证工作方法(1),Objective of Stage 1,第 1 阶 段 的 目 的,To express,clearly,and,precisely,the,needs,of,vehicle,manufacturer by,means,of,complete,and,exhaustive consultation documents:plans,standards,technical,specifications,of,design(STE in,french,),materials,experiments,validation plans,etc,借助于完整齐全的咨询文档资料：图纸，标准，技术规定（,STE），,材料，试验，确认计划等来清楚、准确地表达,PSA,的需求。,Need expressing and supplier choosing,需求的表达和供应商的选择,To,retain,the,most,competitive,supplier,who,can,guarantee,the,required,quality,level,and,fulfill,the,obligations,of,his,offer,.,选择最具竞争力，最有能力保证达到所要求的质量水平，并能对其报价负责任的供应商。,To,formalize,the,responsibilities,.,明文规定各种职责。,4,质量保证工作方法(1),Consultation Documents,咨 询 文 件,Management and Quality assurance Clauses,管 理 及 质 量 保 障 条 款,Technical Specification,技 术 规 范,Contractual and economic specifications,合同规定要求的技术说明书,Consultation document,咨 询 文 件,Figure,economic,objectives,partnership,spare,parts,guarantee,数字,经济目标,合作关系,备件,保修,Requirements,and,objectives,related,to,products,与产品有关的要求及目标,Requirements,to,ensure,the,quality,control,of,all,the,delivery,确保控制整个供货链质量的相关要求,5,质量保证工作方法(1),Management and Quality assurance Clauses,管 理 及 质 量 保 障 条 款,Technical Specification,技 术 规 范,Contractual and economic Specifications,带有契约条款要求的技术说明书,Consultation documents,咨 询 文 件,Management and Quality assurance Clauses,管 理 及 质 量 保 障 条 款,Technical specification,技 术 规 范,Contractual and economic specifications,带有契约条款要求的技术说明书,Consultation documents:responsibility,咨 询 文 件：职 责,CP,AAQO,AS,AS,AS,量产采购,Buyer in mass production,CP,项目主管,Project Leader,AAQO,质量保证推进人,Animator Quality,assurance operational,6,质量保证工作方法(1),For PSA,it helps to precise,:,Project team organisation,of,PSA,Disposals,for,project,follow,up,Product,quality,objectives,The,respective,responsibilities,Disposals,for,quality,assurance,Deviation,treatments,Audits(,Process,Products,),a,nd,the,expected,results,对PSA而言，它用于明确：,PSA,的项目组织，,项目的跟踪措施，,产品的质量目标，,各自的职责，,质量保证措施，,偏差的处理，,审核（过程，产品），,以及所期待的效果,Management&Quality assurance Clauses,管 理 条 款 与 质 量 条 款,How can this be useful?,有 何 作 用?,7,质量保证工作方法(1),Management&Quality assurance Clauses 管 理 条 款 与 质 量 条 款,PROJECT MANAGEMENT CLAUSES,项目管理条款,Project organization项目组织,General planning stages and scheduling of reviews/计划的一般阶段和评审的定位,PSA team organization/PSA项目组的构成,Supplier team organization/供应商项目组的构成,Sharing of tasks between PSA and the Supplier/PSA和供应商任务的分配,Planning and checking the work工作的计划及控制,Activity Report/活动报告,Monitoring the progressive qualification of the product and the process/产品和过程的逐步鉴定跟踪,8,质量保证工作方法(1),Management&Quality assurance Clauses 管 理 条 款 与 质 量 条 款,QUALITY ASSURANCE CLAUSES,质量保证条款,Quality objectives and requirements质量目标及要求,Commitment to operational security:Safety/功能确定性承诺：安全性,Commitment relating to failure/故障承诺,Commitment relating to reliability/可靠性承诺,Commitment to aptitude for maintenance/可维护性承诺,Commitment to quality as new/新品质量承诺,Quality Assurance Measures质量保证措施,Requirements relating to dealing with known defects(Fault Eradication Plan)/已知缺陷处理要求（缺陷消除计划）,Requirements relating to dealing with risks(Risk Management Plan)/风险处理要求（风险控制计划）,Requirements relating to operational safety(Operational Safety Plan)/运行确定性要求（运行确定性计划）,n Rank Suppliers/N级供应商,Dealing with technical changes技术处理,9,质量保证工作方法(1),The supplier will take his responsibility since his response to consultation,供 应 商 一 旦 投 标 就 意 味 着 其 承 担 责 任,Through his offer,the supplier will take his responsibility to,通过投标，供应商承担如下责任：,To meet the explicit and implicit requirements of the technical specifications,to respect the management and quality assurance clauses,满足技术条件中明示的和隐含的要求并遵守质量管理条款,This is much more than to commit oneself to a price and carrying out the proposed technical solutions.,因此，供应商的责任范围不仅仅是报价并实施所建议的技术方案。,10,质量保证工作方法(1),The need expressing has been formalized and optimized.,需求的表达已优化和文件化。,The supplier has been selected.,供应商已选定。,The resonsibilities between PSA and supplier have been formalized,PSA和供应商职责已以书面形式确定。,Definitive product meets each functional specification.,产品确定并满足每个功能要求。,Definitive process,adjusted and be able to produce only good parts,过程确定,调试，并有能力只提供合格产品。,Stage 1,阶段 1,Need expressing and supplier choosing,需求的表达和 供应商的选择,Stage 3,阶段 3,Quality Control in Mass Production,批量产品的质量控制,AQMPP situation in Quality Procedure,AQMPP 在 质 量 步 骤 中 的 位 置,Stage 2,阶段 2,Quality Assurance by Product and Process Management,通过产品和过程的控制 实现质量保证(简称AQMPP),11,质量保证工作方法(1),Product/Process Qualification Steps,产 品/过 程 鉴 定 步 骤,Stage 1,阶 段,1,Need expressing and supplier choosing,需求表达和,供应商选择,Stage 2,阶 段,2,Quality Assurance by Product and Process Management,通 过 产 品 和 过 程 控 制 保 证 质 量,Stage 3,阶 段,3,Quality Control in,Mass Production,批量产品质量控制,Second Part:Q3P Form,第二部分:Q3P 表格,PSA,Acceptance of product qualif and process pre-qualif,认可产品鉴定及过程预鉴定,Process qualif acceptance,认可过程鉴定,Init.Review,初 始 会 议,ATP,ATP,Sup.,供应商,Product pre-qualif pronounced,宣告产品预鉴定,Product pre-qualif acceptance,认可产品预鉴定,First Part:Initialization,第一部分:初始技术分析,Product qualif andProcess pre-qualif pronounced,宣告产品鉴定及,过程预鉴定,Process qualif pronounced,宣告过程鉴定,Process qualification confirmation,确认过程鉴定,12,质量保证工作方法(1),Suppliers ATP,供应商技术预分析,PSAs ATP,PSA技术预分析,SUP,SUP,SUP,PSA,PSA,Preliminary Technical Analysis(ATP)技 术 预 分 析,AQMPP Initialization Review,AQMPP 初 始 化 评 审,13,质量保证工作方法(1),Sequence of this step,本 阶 段 的 展 开,1 week,期限1周,Decision of supplier selection,供应商选定,Confrontation&communication,and Convergence,对照交流并达成协议,Week 01,第一周,Week 02,第二周,Week 03,第三周,Week 04,第四周,Notification of supplier selection,供应商选择结果通知,AQMPP Init.Review,初始化会议,PSAs ATP,PSA技术预分析,Suppliers ATP,供应商技术预分析,14,质量保证工作方法(1),To be prepared for AQMPP initialization review,PSA and Supplier make a list from each side of all worries to be taken into consideration,so as to work out Q3P(Qualification Progressive of Product and Process)steps.,供应商和PSA各自汇总所有需要考虑的任务细节，为AQMPP初始化评审会议作准备，目的在于建立,产品及过程逐步鉴定,(简称Q3P)的工作方法。,Preliminary Technical Analysis(ATP),技 术 预 分 析 (简 称 ATP),Why?,为什么？,15,质量保证工作方法(1),Suppliers Preliminary Technical Analysis,供 应 商 技 术 预 分 析,Identification,of,the,tasks,and,the,proposition,of,task-sharing,between,PSA,and,supplier,识别出工作任务、,PSA/,供应商之间的分工,Identification,of,risks,about,product,and,process,识别出产品和过程的风险因素,Steps,for,defects,eradication,缺陷消除工作步骤,Development,plan,开发计划,Product,validation plan,产品认可计划,Function,reliability,plan,运行确定性计划,Process,description,对过程进行描述,Components,and,materials,origin,配件及材料来源,Industrial,diagram,industrialization,plan,工业简图，工业化计划：即平面布局图和新设备新流水线的设置,Quality,plan,quality,commitments,质量计划，质量承诺,Logistic,means,物流设备,Identification,of,project,members,项目组成员识别,Letter type,Suppliers ATP,供应商技术预分析标准信件,16,质量保证工作方法(1),The supplier sets up a,scaffolding,to,build up,the quality of product and process,供 应 商 搭 建,“脚 手 架”,以,架 构,起 产 品 和 过 程 的 质 量,Product and Process development产 品 和 过 程 开 发,Development plan（planning)Ms Project开发计划（策划）-Ms Project,Its the development planning of all tasks about product and process carried out by the supplier.,指应由供应商完成的过程和产品的全部开发任务的计划,Quality plan(projet)质量计划（项目）,The quality plan lists all the activities,which,if not well handled,can threnten the project carring-out.质量计划列出了所有的业务，如果这些业务不受控的话，会使整个项目的运行处于危险之中,。,Defects eradication plans(product/process)缺陷消除计划（产品/过程）,All the action plans intended to eliminate the defects already known用来消除已知缺陷的所有措施,Risks control plan(product/process)（产品和过程）风险控制计划,All the action plans intended to control product and process risks所有用来控制产品和过程风险的措施,17,质量保证工作方法(1),Parts,definition,references,parts index,and,project,planning,零件定义，编号，零件及图纸更改标记，项目计划,Responsibilities,sharing,between,PSA/supplier,PSA/,供应商之间的职责分工,Quality,risks,and,recordings,质量风险及历史纪录,Steps,of,defects,eradication,缺陷消除工作步骤,Essential,Function,al and,Technical,Characteristics,关键技术与功能特性（简称,CTFE）,Identification,of,projects,members,项目组成员识别,Logistics,logistic,means,and,investment,物流，物流设备，设备投资,PSA,Prelimininary Technical Analysis,PSA 技 术 预 分 析,SummaryPSAs ATP,PSA的技术预分析总结,18,质量保证工作方法(1),I,nitialisation Review（1/2）,初 始 化 评 审（1/2）,To,formalize,the,definitions,references,logistics,project,planning,将零件定义，编号，物流，项目计划编制成文,To,formalize,the,responsibilities,sharing,between,PSA,and,supplier,将,PSA/,供应商之间的职责分工形成文本,To,formalize,the,major,risks,of,the,project,precise,the,milestone,of,control plan,将项目的主要风险形成文本,明确监控计划的,立标,检查制度,To carry out,risks,control,and,defects,eradification,steps,实施缺陷消除及风险控制工作步骤,To,precise,the,Essential,Functional,and,Technical,Characteristics,明确关键技术和功能特性（简称,CTFE）,19,质量保证工作方法(1),I,nitialisation Review（2/2）,初 始 化 评 审（2/2）,To formalize the product validation plan(material,test,function,reliability),将产品认可计划编成文本（材料，试验，功能，可靠性等。）,To formalize the development and industrialization plan,将开发及工业化计划编成文本,To make the milestone for product and process validation,对产品和过程认可的重要节点,To work out the interactive questionnaire,实施互动式问卷,To ratify the quality plan and quality objectives,批准质量计划及质量目标,To,initialize,Q3P,form,(Qualification Progressive,of,Product,and,Process,),产品及过程逐步审核表格（简称,Q3P,表格）初始化,Initialisation Report,初始化会议报告,20,质量保证工作方法(1),I,nitialisation Review,初 始 化 评 审,Participants 成员,Supplier:,project,team,(,at,least,the,team leader,technical,pilot,quality,pilot),供应商,方面：,项目组,（至少包括项目主管，技术主管及质量负责人）,P,SA:,PPP:,Pilot,Product,and,Process,or representative expert,行业产品过程主管(,PPP,)或行业代表人,AAQO:,Animator,Quality,Assurance,Operational,质量保证实施推进人(,AAQO,),Auditor,from,Shanghai office,上海采购办事处的审核员,Project,Buyer,(AP)or,sourcing,officer,from,Shanghai office,项目采购员,(,AP),或上海采购办事处的采购员,21,质量保证工作方法(1),I,nitialisation Review,初 始 化 评 审,To,enrich,his,technology,with,his,experience,把经验反馈纳入其专业领域,To propose,the,industrial,solutions,quality,plan,industrialisation plan,development,plan,and,action plans,建议并说明工业化技术方案，质量计划，工业化和开发计划，行动计划,To,explain,his,understanding,of,PSAs,requirements,:CTFE,planning,CMQ,quality,requirements,阐述如何认真对待,PSA,的要求:关键技术和功能特性（,CTFE）,计划，管理及质量条款（简称,CMQ）,质量要求,To,justify,his,choice,and,provide,documents,对自己选择的全部方案进行论证并文件化,ROLE of Supplier 供应商的角色,22,质量保证工作方法(1),I,nitialisation Review,初 始 化 评 审,To,officialize,product,requirements,of,PSA(,general,plan,specification,sheet,technique,specifications,standard,validation plan,testing,sharing,),正式化,PSA,的产品要求（底图，技术任务书，技术规范，标准，认可计划，试验分工）,To,validate,the,suppliers,proposals,:,Process,description,development,or industrialisation plan,defects,eradication,plan,material,choices,origins,of,components,对供应商的提议进行生效：过程描述，开发和工业化计划，缺陷消除计划，材料选择，组件来源等进行确认,To,be,in charge,of,guiding,the,development,(for co-,development,parts),将负责项目开发的推进（对共同开发的零件而言）,ROLE PPP 行业产品过程主管的角色,23,质量保证工作方法(1),I,nitialisation Review,初 始 化 评 审,Working,under,the,responsibility,of,technical,experts,在行业专家的领导下开展工作,Having,written,the,Management,and,Quality,assurance Clauses(CMQ),and,contents,of,PSAs,ATP.(,Preliminary,Technical,Analysis,),已编制管理与质量条款（,CMQ）,及,PSA,技术预分析内容,Having,gathered,the,list,of,risks,identified,by,the,differents,interlocutors,PSA,and,make,sure,the,distribution.,已收集由,PSA,各方面参与者识别的风险，编制了清单并确保发放,Making,sure,the,suppliers,proposals,correspond,with,CMQ,requirements,.,确保供应商的建议符合质量管理条款的要求,ROLE AAQO 质量保证实施组织者的任务,24,质量保证工作方法(1),I,nitialisation Review,初 始 化 评 审,To guide,the Initialization Review and the project follow up meetings,and write the minutes.,主持初始化评审及项目复审会议，撰写以后会议纪要。,To,ensure,the,agreements,between,the,supplier,and,PSA,concerning,the,industrialisation plans,communication plan,and,quality,plan,确保供应商和,PSA,就工业化计划,交流计划,质量计划.达成协议。,During,the,whole,development,be,responsible,to,ensure,the,fulfilling,of,suppliers,commitments,:parts,prices,investment,planning,parts,delivery,parts,traceability,.,在整个开发过程中将负责监督供应商承诺的遵守：零件价格,投资,计划，零件发送，检验报告，零件可追溯性。,ROLE Project Buyer(AP)项目采购员角色,25,质量保证工作方法(1),Product/Process Qualification Steps,产 品/过 程 鉴 定 步 骤,Stage 1,阶段,1,Need expressing and supplier choosing,需求表达和,供应商选择,Stage 2,阶段,2,Quality Assurance by Product and Process Management,通过产品和过程控制保证质量,Stage 3,阶段,3,Quality Control in,Mass Production,批量产品质量控制,Second part:Q3P form,第二部分:Q3P 表格,PSA,Acceptance of product qualif.and process pre-qualif.,认可产品鉴定及过程预鉴定,Process qualif.acceptance,认可过程鉴定,Product pre-qualif.acceptance,认可产品预鉴定,Init.Review,初始会议,ATP,ATP,First part:Initialisation,第一部分:初始分析,SUP.,供应商,Product pre-qualif.pronounced,宣告产品预鉴定,Product qualif.and process pre-qualif.pronounced,宣告产品鉴定及过程预鉴定,Process qualif.pronounced,宣告过程鉴定,Process qualif.Confirmation,确认过程鉴定,26,质量保证工作方法(1),Second Part:Q3P Form,第 二 部 分 ：Q3P 表 格,Q3P,whats this?什么是Q3P？,QPPP,：,Q,ualification,P,rogressive of,P,roduct and,P,rocess（,Q,3,P,）,QPPP,:对,产品和过程的逐步鉴定,27,质量保证工作方法(1),One,common,methodology to qualify,gradually,the product and the process.,是一个,逐步,鉴定产品和过程的,通用,方法。,Several steps:,Q3P,qualification steps which pass from one to another.,分几个阶段：由,Q3P,的鉴定状态,实现从一个阶段到另一个阶段的过渡。,Some,timing follow-up indicators,of product and process development.,包括对产品及过程,开发进程跟踪,的一系列指标。,Second Part:Q3P Form,第 二 部 分 ：Q3P 表 格,28,质量保证工作方法(1),SUBJECTS/ITEMS Q3P,Q3P各项内容,Q3P Steps,Q3P各阶段,Q3P Form,:principle,Q3P 表 格：,原 理,DFE,SRU,OCM,Planning/some process risks control,过程风险及计划控制,Process definition/industrialisation control,过程及工业化定义控制,Production machines 生产设备,Item 2,第二项,Item n,第N项,Q3P Requirements,Q3P要求,29,质量保证工作方法(1),Delivery qualified and in time,按时并且合格的交付,Deliv