真实外企8D报告范例.xls

8D報告Corrective Action Report類別：進料IQC 製程IPQC 成品FQC 客訴CS編號No.客戶/Customer产品编号Part No.發生日期Open date：批量Lot Qty出货日期Shipment Date發生地Happen Station：订单Po No.不良數DEF QTY結案日期Close Date：方法1：異常狀況描述(Describe the problem)日期(Date)第一次交样品质及交期一直不稳定。The Quality of the first samples and delivery time is unstable.方法2：處理成員(Members)成員之部門、姓名日期(Date)方法3：真因描述(Describe the root cause)責任單位填寫 工程部日期(Date)Root Cause 發生原因Why was not detected 為何未被偵測到1.新供应商材质成份超标。2.对客户氧化产品挂位不明确。1、The materialss elements of new suppliers exceed standard。2、the Oxidation products of customers are unclear.1.没有对新供应商材质进行第三方检测。2.挂位无要求检查确认。1、there is no Third-party testing with thematerials of new suppliers.2、no check and confirm.方法4：緊急防制/圍堵措施(Containment plan)如何防止在客戶端再發生或不良品不再產出 日期(Date)1.目前的样品全部改用现有合格的供应商的材料生产。2.类似产品派专人跟踪，目前样品与客户确认好挂位后再生产。1、all of the samples use the Materials of Qualified suppliers.2、The same samples let someone follow up.Before production,recheck the samples with customers.方法5：永久改善對策(Permanent Corrective Action Plan)日期(Date)詳填對策方法、導入日期、新舊品如何辨識.1.必须使用合格的供应商的材料生产。2.开发新的供应商时要经过第三方权威检测认可后方可使用。3.建立定期针对材料做第三方检测方案。4.对产品有要求阳极氧化的，必须与客户确认挂位及相关重点要求后再生产，防止做错。1、Use the Materials of Qualified suppliers.2、About new suppliers,before cooperation,they must past Third-party testing authority approved.3、Do Third-party testing regularly with the materials.4、About samples what request anodizing,Before production,recheck the key request with customers to prevent mistake.方法6：效果確認(Verification of effectiveness)日期(Date)以上四点已执行。The above four points have been implemented方法7：再發防止(Prevent reoccurrence)日期(Date)MAR-5-2015所有样品严格依据永久对策执行。All samples follow the implementation of permanent measures strictly.工程變更 管制計劃 SOP SIP 圖面方法8：結案審查(Case Closed)日期(Date)核准Approval:審查review:Good View Precision Metal Works永 钜 精 密 五 金 厂8D報告Corrective Action Report類別：進料IQC 製程IPQC 成品FQC 客訴CS編號No.QSQA091121-01客戶/CustomerSCHOTT产品编号Part No.015041224發生日期Open date：Nov.21.2009批量Lot Qty5,000PCS出货日期Shipment Date Sep.19.2009發生地Happen Station：SCHOTT订单Po No.4501062576不良數DEF QTY5,000PCS結案日期Close Date：方法1：異常狀況描述(Describe the problem)日期(Date)Nov.23.2009SUS303F材料成份含量标准CU1%,实测为:2.7%SUS303F material composition standard CU1%,actual test result:2.7%方法2：處理成員(Members)成員之部門、姓名日期(Date)Nov.23.2009生产办production dept:覃生 CNC:徐文斌 工程部engineering dept:彭业涛 品质部quality dept 陈生 蒋红琼 业务部bussiness dept:饶红梅PMC：郑惠军 货仓warehouse dept：唐成华方法3：真因描述(Describe the root cause)責任單位填寫日期(Date)Nov.23.2009Root Cause 發生原因Why was not detected 為何未被偵測到生产图面材质一栏为SUS303未明确标示SUS303F，领料时错领成SUS303CU材料.The production material column display SUS303,havnt definitelyindicate SUS303F,we receive the wrong material.目前公司没有检测材质成分设备，未检测到,导致不良流出.Our company havnt material test equipment fortest,so lead to Defective product.方法4：緊急防制/圍堵措施(Containment plan)如何防止在客戶端再發生或不良品不再產出 日期(Date)Nov.23.20091、库存品19PCS，全部报废；1.Have stock 19PCS,all of this are rejected.2、客户产品5000PCS报废，重新补料给客户。2.5000PCS product are rejected,will re-supply the good product to customer.方法5：永久改善對策(Permanent Corrective Action Plan)日期(Date)Nov.30.2009 詳填對策方法、導入日期、新舊品如何辨識.1、业务在下工程单时，必须明确SUS303CU料或SUS303F料，若是客户原图未标注，业务跟客户沟通处理须明确标示SUS303CU或SUS303F；1.Need to indicate use which material(SUS303 CU or SUS303F)when the business place PO,if buyer is not Markedon original picture,business need communication with buyer in order to clearly marked which material(SU303CU orSUS303F)should be used.2、工程针对SCHOTT客户材质一栏须明确标示SUS303CU或SUS303F；2.engineering should be clearly marked SUS303CU or SUS303F on material column.3、PMC在材料领用表上须明确标注SUS303CU或SUS303F材料；3.PMC need to be clearly marked SUS303CU or SUS303F in the material receiving table.4、货仓针对SCHOTT客户的SUS303F材料须分开区域放置并作颜色标识；4.Warehouse need to put the SUS303F separately for SCHOTT and marked it in different color.5、生产领料时先核对物料卡是否与领料单是否相符,方可领取材料;SUS303CU与SUS303F材料同一规格的材料不可同时领取。5.Production dept need to check whether the material card is accord with the receiving table before receivingmaterials.its not allowed to receiving the material once SUS303CU and SUS303F are belong to the samespecification.方法6：效果確認(Verification of effectiveness)日期(Date)Nov.23.2009待下批生产时跟进 Will follow up in the next production.方法7：再發防止(Prevent reoccurrence)日期(Date)Nov.30.20091、工程将本厂的生产图面材质一栏重新与客户原图进行核对.1.Engineering dept will check the production material column whether accord with buyers original pricture2、IQC在进料检验时须核对相应的送货单材质与进料检验图要求的图面是否相符.2.IQC need to inspection the delivery material is accord with the inspection prictures request.3、重新订SUS303F料生产20PCS样板，经客户确认OK后方可大批量生产。3.Will re-order SUS303F to do 20pcs samples,then production bulk cargo once the sample are confirmed by buyer.工程變更 管制計劃 SOP SIP 圖面方法8：結案審查(Case Closed)日期(Date)核准Approval:審查review: