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QUESTION NO: 2
Which network technology addresses these customer business needs: shrinking budgets and IT
staffs, more complex networks, and an increased need for network security?
A. Optical network
B. Storage-area network (SAN)
C. Content delivery network (CDN)
D. Network management
Answer: D
QUESTION NO: 3
What feature does the Partner E-Learning Connection provide?
A. Lists of training-partner class offerings
B. Hosted website that partners use to deliver e-learning to customers
C. Full versions of all Cisco technical-level classes
D. Flexibility, web-based knowledge and learning
E. Live instructor-led, web-based classes
Answer: D
QUESTION NO: 4
Small businesses face unique customer challenges, which three challenges are small businesses
looking to overcome? (choose three)
A. technical staffing
B. data center deployments
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C. employee training
D. cost containment
E. operational efficiency
F. customer responsiveness
Answer: D,E,F
QUESTION NO: 5
Which two Internet Protocol (IP) telephony devices are best categorized as infrastructure
components? (Choose two.)
A. Call management software
B. Media Convergence Servers (MCSs)
C. Voice gateways
D. IP telephones
Answer: B,C
QUESTION NO: 6
Which cisco collaboration service will encourage true customer intimacy by quickly and proactively
connecting people with the information, expertise and support that they need?
A. ip communications
B. conferencing
C. customer care
D. telepresence
E. messaging
Answer: C
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QUESTION NO: 7
Which Cisco collaboration product line will reduce TCO. Improve the user experience and
productivity, and increase business relevance?
A. customer care
B. conferencing
C. messaging
D. telepresence
E. IP communications
Answer: B
QUESTION NO: 8
Simplified guest access, comprehensive communication and collaboration, and optimized asset
and network visibility are benefits of which type of Cisco deployment?
A. CiscoClouD Computing
B. Cisco RoutinganD Switching
C. Cisco Wireless
D. Cisco Conferencing
Answer: C
QUESTION NO: 9
Which three benefits are provideD by the implementation of cisco c-series servers into A
virtualized data center environment? (choose three)
A. extendeD memory sipport
B. storage-intensive platform
C. enterprise-focuseD design
D. infinibanD networking
E. blade-baseD deployments
F. cost-effiective server
Answer: A,C,E
QUESTION NO: 10
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How does a switch respond when it receives a message?
A. It reads the Layer-5 information and sends the message directly to the intended computer.
B. It reads the Media Access Control (MAC) address and broadcasts the message to all the
computers that are connected to the switch.
C. It reads the Media Access Control (MAC) address and sends the message directly to the
intended computer.
D. It reads the Layer-5 information and broadcasts the message to all the computers that are
connected to the switch.
Answer: C
QUESTION NO: 11
Internet Protocol videoconferencing (IP/VC) provides which two business benefits? (Choose two.)
A. Reduced travel time for instructors responsible for different geographic sites
B. Real-time discussions of patient information among remote medical teams
C. Improved morale and reduced turnover among employees who receive timely business
Updates
D. Increased sales and customer satisfaction due to current product information disseminated
simultaneously to a global sales force by headquarters
Answer: A,B
QUESTION NO: 12
Is an open standard promotes interoperability among the wireless client adapters and dial-in
servers from different vendors.
A. WEP
B. HTTP
C. SSID
D. EAP
Answer: D
QUESTION NO: 13
If A customers needed to load-balance across multiple data center. which Cisco product
would the customer consider?
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A. ACE Global Site Selector
B. Site Balancer
C. ISR Wide Area Acceleration Server
D. Nexus Site Balancer
E. ASR Virtual Balanced Network
Answer: A
QUESTION NO: 14
Which device is used in wireless networks to send transmissions to a target area?
A. Optical fiber
B. Access point
C. Omni-directional antenna
D. Directional antenna
Answer: D
QUESTION NO: 15
If A. small business customer required mobility to be delivered via multiple access points, which
wireless portfolio of solutions would be the best choice?.
A. aironet
B. smallmultipro
C. small business pro
D. small business
Answer: C
QUESTION NO: 16
What are two appropriate uses for Internet Protocol TV broadcasting (IP/TV) technology? (Choose
two.)
A. Delivering information about changes in health benefit enrollment to all personnel
B. Enabling online collaboration among research personnel
C. Enabling an interactive virtual classroom for sales personnel in remote locations
D. Delivering a strategic business update from the CEO to all personnel
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Answer: A,D
QUESTION NO: 17
Which cisco security product line uses deep inspection to identify and prevent malicious attacks,
resource misuse, and unauthorized access?
A. MARS
B. NAC
C. VPN
D. IPS
Answer: D
QUESTION NO: 18
What are three benefit that the Smart Business Architecture provides to customers?(choose
three.)
A. enables efficient customer serviceeffctiveness
B. provides anempowereD fronline workforce
C. createsA more informeD management.
D. generates customer-specifiC configurations
E. automatically matches customer needs to solutions
F. provides an ROI analysis for decision-makers
Answer: A,B,D
QUESTION NO: 19
The cisco ironport portfolio performs which service?
A. reduces the downtime that is asassocoated with spam,viruses,and blended threats that are
delivered via email
B. determines ifA user or device is authorized to access A switch port
C. defends thepenmeter from malicious users and unauthorized traffic
D. providesA secure communication path through the internet
Answer: A
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QUESTION NO: 20
How do smart business architecture selling tools help partners increase sales?
A. free partners from design tasks, which increases profitability
B. focus on the prepare phase of thecisco lifecycle services model, which maximizes revenue
C. enable partners to increase professional services revenue by providing A
complete, integrated solution for midsize firms and SMBs
D. highlight additional point products that the customer may want
Answer: C
QUESTION NO: 21
A standard three-year term, next-business-day hardware replacement, and telephone support are
features of which cisco support program?
A. SMARTnet
B. SMB Foundation
C. SMART Care
D. Small Business Pro Service
Answer: D
QUESTION NO: 22
What are three common reasons why customers are saying that they need to evolve their data
center?(choose three)
A. architectures that is inflexible and inefficient
B. desire to use the same vender for desktop and server deployments
C. selecting best-performing vendors for each individual component
D. existing equipment has reached and of life
E. increasing operational costs of managing data centers
F. demand among users for access to information anytime, anywhere
Answer: A,D,E
QUESTION NO: 23
Which cisco product portfolio allows users to access their email, voice, and fax messages
from A single inbox anytime, anywhere?
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A. Cisco Unity
B. CiscoIntegrateD Messaging
C. Cisco WebEx Connect
D. CiscoUnifieD Personal Communicator
Answer: A
QUESTION NO: 24
Which tool provides A complete guide that makes it easier for partners, regardless of their
experience level, to sell cisco unified communications solutions to their customers?
A. Sales Accelerator
B. Competitive Edge
C. Cisco Discovery
D. Quote Builder
E. Solution Expert
Answer: A
QUESTION NO: 25
Which cisco product family is the recommended platform for 10 gigabit ethernet in the data
center?
A. Catalyst
B. ISR
C. vCenter
D. Nexus
E. ASR
Answer: D
QUESTION NO: 18
What are three benefit that the Smart Business Architecture provides to customers?(choose
three.)
A. enables efficient customer serviceeffctiveness
B. provides anempowereD fronline workforce
C. createsA more informeD management.
D. generates customer-specifiC configurations
E. automatically matches customer needs to solutions
F. provides an ROI analysis for decision-makers
Answer: A,B,D
QUESTION NO: 19
The cisco ironport portfolio performs which service?
A. reduces the downtime that is asassocoated with spam,viruses,and blended threats that are
delivered via email
B. determines ifA user or device is authorized to access A switch port
C. defends thepenmeter from malicious users and unauthorized traffic
D. providesA secure communication path through the internet
Answer: A
7
QUESTION NO: 20
How do smart business architecture selling tools help partners increase sales?
A. free partners from design tasks, which increases profitability
B. focus on the prepare phase of thecisco lifecycle services model, which maximizes revenue
C. enable partners to increase professional services revenue by providing A
complete, integrated solution for midsize firms and SMBs
D. highlight additional point products that the customer may want
Answer: C
QUESTION NO: 21
A standard three-year term, next-business-day hardware replacement, and telephone support are
features of which cisco support program?
A. SMARTnet
B. SMB Foundation
C. SMART Care
D. Small Business Pro Service
Answer: D
QUESTION NO: 22
What are three common reasons why customers are saying that they need to evolve their data
center?(choose three)
A. architectures that is inflexible and inefficient
B. desire to use the same vender for desktop and server deployments
C. selecting best-performing vendors for each individual component
D. existing equipment has reached and of life
E. increasing operational costs of managing data centers
F. demand among users for access to information anytime, anywhere
Answer: A,D,E
QUESTION NO: 23
Which cisco product portfolio allows users to access their email, voice, and fax messages
from A single inbox anytime, anywhere?
8
A. Cisco Unity
B. CiscoIntegrateD Messaging
C. Cisco WebEx Connect
D. CiscoUnifieD Personal Communicator
Answer: A
QUESTION NO: 24
Which tool provides A complete guide that makes it easier for partners, regardless of their
experience level, to sell cisco unified communications solutions to their customers?
A. Sales Accelerator
B. Competitive Edge
C. Cisco Discovery
D. Quote Builder
E. Solution Expert
Answer: A
QUESTION NO: 25
Which cisco product family is the recommended platform for 10 gigabit ethernet in the data
center?
A. Catalyst
B. ISR
C. vCenter
D. Nexus
E. ASR
Answer: D
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