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Chapter two 出国口语 宾馆服务.doc

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Chapter two 宾馆服务 1 预定与入住 Part one 详解惯用例句 I'd like to check in,please.我想办理入住登记。 I would like to book a single room from May. 21 to 23我想要一个单人间,从21号到23号。 Single room 单人间 doubled room一张双人床的双人间 twin-bedded room带一对单人床的房间 suite 套房 I have a reservation.我预定了房间 I need have a bellboy help.我需要一个服务生帮我们拿包。 Part two 实用对话 R:RECEPTIONIST D:DAVID R:Good morning, sir,Can i help you? D:Yes,I'd like .to check in,please. R:Do you have a reservation? D:Yes,my name is David Li.I have a reservation for three nights. R:Just a moment,please.Oh,yes,one double room and one single room.is that right? D:Yes.I'm with my wife and child. R:would you fill out this registration card? D:OK (after filling out the card) D:Here you are R:Right.Your room is 301, on the third floor.Here's your room key D:Could i have a bellboy help with our bags? R:Sure. I will ring for one,Have a pleasant stay! David:Thank you. 2 Room service. Part one 详解惯用单句 Can you tidy up the room.你能收拾一下房间吗? We would like to order breakfast for tomorrow.我想订明天的早餐 I would like to make a oversea call to china.我想打国际长途到中国。 Do you offer laundry service?你们提供洗衣服务吗? Please tell me how to use the air conditioning.请告诉我怎么使用空调。 part two 实用对话 Carol: Hello! Please give me the front desk. 你好,请接柜台。 The front desk: Hello! This is the front desk. 你好,这是柜台。 Carol: Give me room service, please. 请叫服务生来。 The front desk: Yes, sir. 好的。 Waiter: May I come in? 我可以进来吗? Carol: Just a moment. Come in. 请等一下,请进。 Waiter: May I help you? 有什么需要我效劳的吗? Carol: Please tell me how to use the air conditioning and the bathroom. Thank you! Now I see. Waiter! What time do you clean the room? 请告诉我空调和浴室的使用方法。谢谢!现在我知道了。服务生,你们什么时候打扫房间? Waiter: At 10:00 A.M. every day. 每天早上十点。 3. checking out退房 Carol: I'd like to check out, please. 我想退房。 Clerk: Room 420, sir? 420号房吗? Carol: Yes. 是的。 Clerk: One moment, please. Here's your bill, sir. 请稍等,这是您的账单。 Carol: I want to pay my bill. Traveler's check all right(credit card all right)? 我要付帳。旅行支票(信用卡)可以吗? Clerk: Yes. Thank you very much. Have a good time! 可以。非常谢谢你。祝你玩的愉快。
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