1、Chapter two 宾馆服务
1 预定与入住
Part one 详解惯用例句
I'd like to check in,please.我想办理入住登记。
I would like to book a single room from May. 21 to 23我想要一个单人间，从21号到23号。
Single room 单人间 doubled room一张双人床的双人间
twin-bedded room带一对单人床的房间 suite 套房
I have a reservation．我预定了房间
I need have a bellboy help.我需要一
2、个服务生帮我们拿包。
Part two 实用对话
R:RECEPTIONIST D:DAVID
R:Good morning, sir,Can i help you?
D:Yes,I'd like .to check in,please.
R:Do you have a reservation?
D:Yes,my name is David Li.I have a reservation for three nights.
R:Just a moment,please.Oh,yes,one double room and one single room.is that
3、 right?
D:Yes.I'm with my wife and child.
R:would you fill out this registration card?
D:OK
(after filling out the card)
D:Here you are
R:Right.Your room is 301, on the third floor.Here's your room key
D:Could i have a bellboy help with our bags?
R:Sure. I will ring for one,Have a pleasant s
4、tay!
David:Thank you.
2 Room service.
Part one 详解惯用单句
Can you tidy up the room.你能收拾一下房间吗？
We would like to order breakfast for tomorrow.我想订明天的早餐
I would like to make a oversea call to china.我想打国际长途到中国。
Do you offer laundry service?你们提供洗衣服务吗？
Please tell me how to use the air conditioning.请
5、告诉我怎么使用空调。
part two 实用对话
Carol: Hello! Please give me the front desk. 你好，请接柜台。
The front desk: Hello! This is the front desk. 你好，这是柜台。
Carol: Give me room service, please. 请叫服务生来。
The front desk: Yes, sir. 好的。
Waiter: May I come in? 我可以进来吗？
Carol: Just a moment. Come in. 请等一下，请进。
Waiter:
6、 May I help you? 有什么需要我效劳的吗？
Carol: Please tell me how to use the air conditioning and the bathroom. Thank you! Now I see. Waiter! What time do you clean the room? 请告诉我空调和浴室的使用方法。谢谢！现在我知道了。服务生，你们什么时候打扫房间？
Waiter: At 10:00 A.M. every day. 每天早上十点。
3. checking out退房
Carol: I'd like to check out
7、 please. 我想退房。
Clerk: Room 420, sir? 420号房吗？
Carol: Yes. 是的。
Clerk: One moment, please. Here's your bill, sir. 请稍等，这是您的账单。
Carol: I want to pay my bill. Traveler's check all right（credit card all right）? 我要付帳。旅行支票(信用卡)可以吗？
Clerk: Yes. Thank you very much. Have a good time! 可以。非常谢谢你。祝你玩的愉快。
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