中文版品质控制标准-Quality-Control-Standard(Ver7)-(1).doc

______________________________________________________________________________________________________________

For Supplier

Quality Control Standard

Established on Apr. 2007
Jan 2009 Rev.7
Toko, Inc.
Coil Material Design Section
Purchasing Section

Index
索引
1. Standard
　 标准
1.1 Purpose
目的
　1.2 Scope
范围
　1.3 Glossary
术语
2. Basic idea related to quality assurances.
涉及到品质确认的基本观点
2.1　Here is our basic policy toward quality assurance.
这是我们的基本政策倾向于品质保证
2.2 Purchased parts quality assurance by us.
采购的部品需向我们保证品质
2.3 Quality assurance to the supplied parts by supplier.
供应商保证提供产品的质量
3. Requirements concerned to quality assurances
对品质保证有必须的关注
3.1 Supplied parts quality assurance　
产品供应质量保证
3.2 Production control　
产品管控
3.3 Control of important characteristics
重要特性管控
3.4 Delivery control
纳期管控
3.5 Change control
更改管控
3.6 Identification and traceability
鉴定和可追溯性
3.7 Corrective action
纠正措施
3.8 Nomination of quality assurance representative
任命品质保证负责人
4. Audit by TOKO
TOKO审核
5.　Additional
附件

1. Standard
标准
1.1 Purpose
目的
This Quality Standard is to determine quality control standard towards assurance of specifications requested by TOKO against key
这是TOKO公司为了品质控制而要求供应商提供的品质保证说明书来确保TOKO购买的关键产品能用于TOKO
parts (hereinafter referred to as supplied products) used in TOKO’s manufacturing line purchased by TOKO Co., Ltd (hereinafter
的生产线。
referred to as us or we or our) from supplier.
For us, it is considered as purchased parts, but for supplier it will be called as supplied products.
对于我们来说认为是购买产品，但是对于供应商来说是叫提供产品
1.2 Scope
范围
This Qualiry Standard is to supplement “General Quality Agreement” and applicable to the parts supplied to us determined as key
这个品质标准是用于补充一般品质协议和应用于一些重要产品对于我公司的制造
parts that our company necessary for manufacturing.

1.3 Glossary
术语
The terms used in this Quality Standard defines as follow.
这个术语应用于如下品质标准定义
(1) Required specification by us
我们需要的说明书
①Documents issued by us to the suppliers such as drawings, specifications, standards, every document related to these
我们发行文件给供应商如：图档、规格、说明、标准等，任何文件都涉及于此。
documents.
②Drawings and specifications prepared by the supplier and approved by us.
图档和说明书由供应商提供，我们审核。
③Others such as document agreed by both parties.
其他文件由双方协商。
(2) Important characteristics
重要特征
The characteristics among those characteristics deemed to when excessive unevenness occurred, it will have impact to the products
这些特征包含如下:当太多争执发生，由可能影响到产品特征、功能、安全、应用的规章制度，安装、外观的质
characteristics, functions, safety, compliance issue to rules and regulations, quality to the fitting, appearance and next process, and,
量及下道工序和认为有必要贯彻于一些特殊的控制方法要详细列入指导书或者这些特征将会影响到设计工序和
deemed to have necessity of implementing special control measure as specified in our specifications, or the characteristics that will
产品的结构。
effect the design process and structural of purchased parts at the supplier.
(3) General parts,key parts, and specified parts
一般部件，关键部件和特殊部件
① general parts: Parts that does control based on ISO9001 in general electronic equipment etc.
一般部件：部件控制应该基于ISO9001中一般电子设备等。
② key parts: TS16949 object parts, in-vehicle electrical equipment parts, and customer specification parts.
关键部件：以TS16949为对象审核部件，车辆电子设备和客户特别区分的部件
③ Specified parts: Parts that CFT(Cross Functional Team) specifies of key parts.
特殊部件：部件要过功能团队因此而列入的关键部件

2. Basic idea related to quality assurances.
涉及到品质确认的基本观点
2.1 Here is our basic policy toward quality assurance.
这里是我们的基本政策倾向于质量保证
Achieve built-in quality with our utmost, fulfill our goal of complete customer satisfaction by continual improvement.
Fulfill our commitments to customers, while complying with the law and regulations as well as performance standards of the market and organizations concerned.

尽我们的最大努力去获取内定的品质目标，通过不断的进步来达到令客户满意的目的，向我们的客户履行义务，遵守法治法规并履行市场标准和关注客户群体。
(1) Practice “Quality First” principle to each manufacturing location.
落实“质量第一”的原则到每一个生产场所
Practice “Quality Focus” principle to all the processes.
落实“关注品质”的原则到所有的制程
For this principle, develop and practice effectively our continuation and development origin and management method towards the
为了这个原则，有效的推广和实践并延续和发展管理方法朝着“质量”“纳期”“成本”这些观念。
ideas of “Quality” “Delivery” “Cost”.
(2)Enforcement quality assurance.
执行品质保证
Stand in a customer point of views, develop and enforce quality assurance through the 4 functions of “Improvement of customer
站在客户的角度，发展和推动品质保证通过4种功能“提高客户满意度”“成就必要的实质问题”“可靠性管理”
satisfactions” “Achievement of required matter” “Reliability management” and “Quality information management”.
“质量信息管理”
(3)Implementation of quality system.
执行品质系统
We are targeting zero-defect to our products.
我们的目标是0缺陷
To achieve this, there are needs to improve quality of works involved from product development to manufacturing, sales and
为了获取这个目标，需要提高品质工作中涉及到的生产制造、销售、服务和介绍连续的品质改善通过用测量、
services, and introduce continuing improvement through constructing and practicing quality system with measurement, analysis and
分析、改善措施来构建和实践品质系统。
improvement actions.
2.2 Purchased parts quality assurance by us.
让我们确保购买产品的质量
We are going to give quality assurance to our customer for our product.
我们将会给产品品质保证给我们的客户
As for supplied parts, the precondition is to purchase from the supplier that can give zero-defect, and take the basic thought so called
就产品供应来说，前提是从供应商处购买产品，他们能有零缺陷的基本想法也叫作相互信任、自重自爱和系统化
mutual trust and independence respect and systemize the quality assurances as follows.
品质保证 如下所示：
Basic Business Contract

General Quality Agreement

Quality Control Standard for Supplier
TOKO Group Green Procurement Guideline
Memorandum Regarding Environmental Conservation

基本的贸易合同 一般品质协议

给供应商提供品质控制标准

东光集团绿色购买方针

关于环境保证的备忘录
(1) We need to clarify the requirements of the supplied parts.
我们需要申明一些必要的提供。
(2) Towards these requirements, we need to carry out confirmation through out evaluation and approval method that the supplier is
为了这些必要的提供，我们必须去执行和验证通过评估和审核的方法，就是供应商能够有优质的品质保证
always having adequate quality assurance, base on necessity, requests for improvement.
基于这些必须的，改善的要求。
2.3 Quality assurance to the supplied parts by supplier.
供应商提供的品质保证
The supplier is to supply zero-defect product that is to say, means product that meet all our requirements.
供应商提供零缺陷产品也就是意味着产品符合我们所有的需求，因为这样，我们希望供应商
By this, we hope that the supplier to establish the quality assurance system as the following items and maintain it.
去建立如下的品质系统并维持它。
(1) Clarify the company policy about quality assurance and independent assurance plan.
申明公司政策关于品质保证和独立地品质计划。
a) Quality assurance for new purchased part: Establish system in order to have quality that satisfy all our required specifications
品质保证为新购品：建立系统是为了有一个好的质量保证来满足我们的规格需求并通过每一个产品发展、
through each stage of product development, design and production preliminary stages.
和产品的初期研发阶段。
b) Production management: Establish mechanism that ready to supply product from stable production process at mass production
产品管理确定机制是为了有一个稳定的生产流程在量产阶段。
stage.
(2) Establish and manage the organization which can be carrying out the quality assurance system.
建立和管理组织去执行这些品质保证。
(3) Manage the quality information required by us and submit it in timely manner.
管理这些品质信息并能够及时地向我们提供。
(4) Correspond to the trouble occurred to the supplied product, clarify the corrective action and plan thorough prevention of the
积极对应不良发生，提供改善措施和预防不良再发生。
reoccurrence.
(5) The supplier shall maintain a certified quality management system according to ISO 9001:2000 as a minimum requirement and the
供应商应该维持这种品质管理系统去通过ISO 9001 2000作为最低要求，并为了能达ISO/TS 16949 2002 supplier ultimately develops its quality management towards to ISO/TS 16949:2002.
从根本上去推动品质管理
3. Requirements concerned to quality assurances
对品质保证有必需的关注
Supplier is to establish quality system concerned to “Supplied Part Quality Assurance” at each stage of product design and pre-launch
供应商建立品质系统关注“提供产品的品质保证”在产品设计、试产的每一个阶段，能够满足我们的所有需求并
stage in order to provide quality that satisfy all our requirements, and manage it base on this system.
利用这个系统去管理品质。除此之外，建立品质系统是为了那些被我们所制订的部品和材料如:“产品供应品质保
In addition, establish quality system for the appointed parts and materials by us and including the followings as “Supplied Part Quality
证”基于这个系统去管理它。
Assurance” and manage it base on this system.

3.1 Supplied parts quality assurance
产品供应品质保证
(1) Applicable supplied parts
可应用的产品供应
Applicable for newly-designed supplied part and new order supplied part.
应用于新设计的产品供应和新秩序的产品供应
(2) Overall activities
全面行动
Notification of quality assurance representative
有代表性的通告质量保证
The supplier shall nominate a quality assurance representative.
供应商应该有代表性的通告质量保证
The quality assurance representative for the supplier, to take the responsibility and authority
供应商有代表性的质量保证应该采取负责任和有权信的行动去符合产品供应
pertaining to the supplied part quality assurance and as general rules he/she must be a
品质保证，和按照一般法规有一个代表人物他必须是总经理或者是相等职位
person with rank of general manager or equivalent. (Quality assurance representative)
（品质保证代表）
Quality assurance system chart
品质保证系统框架图
Prepare the systematic policy for quality assurance process for each stage from design, manufacturing, until delivery and each responsible sections.
准备关于品质保证流程的系统政策，从开发设计到、制造、交货到每一个责任部门。
Process review
流程评定
The quality assurance representative is to make the necessary measures such as evaluating
这个品质保证代表要实行一些必要的措施：评估成绩的情况在每一个变化的
achievement conditions at the time of shift of each stage, clarify the problems and justify the
过程中，澄清一些问题和调节每一个阶段的动作。
each stages movement.
Non-conformity part record
不一致产品的记录
Take record concretely about the non-conformity of quality which is caused by design or
详细记录在设计、试产过程中因设计、流程方法而引起的不一致产品，保存
process method when go through design/ pre-launch and production preparation activity, and
和利用他防止他再发生。
keep it and utilize it for reoccurrence prevention.
In addition, it is desirable that take co-operation with our part technical section for proceeding the implementation.
除此之外，最好是与我们的部分技术部门合作去推动执行。
(3) Design/ pre-launch stage
设计和试产阶段
Quality assurance activities at design/ pre-launch stage.
品质保证行动在设计和试产阶段
Descriptions 描述
Content 内容
Concrete example 具体案例
Prior examination of the non-conformity
预先检查不一致
･Examine the method of prediction of actualization
检查预报实现的方法和潜在不一致的因素以
and potential non-conformity factor and it’s exclusion
及排除它，
method.
･Review of previous non-conformity records.
回复以前不一致的记录
Check previous trouble record.
核查以前的问题记录
Evaluation based on
评估建立在试验基础上
experiment
･Confirm that it satisfy the required specifications.
确定它符合必需的规格。
Measurement
测量 可靠性测试
Reliability test
(4) Production preparation stage
预备生产阶段
Quality assurance activities at production preparation stage
品质保证行动在预备生产阶段
Subject 项目
Content内容
Concrete example 具体案例
Setting up target
设定目标
･Set up quality target
设定品质目标
Process NG
制程NG 供应NG
Supply NG　
Method of quality
品质保证方法
assurance
･Method of quality assurance based on required condition and quality target.
品质保证方法基于必需的条件和品质目标
Process Control Chart
流程管制图
Prior examination of the non-conformity
不一致前的预先检查
･Prediction of non-conformity factor and it’s
预估不一致因素和纠正方法
corrective action method.
回顾以前的不一致记录
･Review of previous non-conformity records.
Check previous trouble record
检查以前的问题记录
Evaluation test
评估测试
･Supplied parts manufactured using prepared
用于预产流程的部品要满足必须的条件
production process satisfy the required condition
Measurement
测量法 可靠性测试
Reliability Test
Preparation of standard documents
标准文件的预备
･Standard documents needed in ensuring continuing quality even at mass production stage
标准文件确保持续的品质在量产阶段
Standard Operation Procedure
标准操作程序
Process Control Chart
流程管制图
Inspection Standard
检验标准
Education/Training and Process Capability
教育/训练
制程能力
･Provide education and training to the worker
提供教育或训练给员工
･Implement production trial and process
贯彻教育考核和制程能力教育 确保符合
capability study, and confirm that meet product
生产质量目标
quality target
Standard Operation Procedure
Process Control Chart
Process Capability Chart
标准操作程序
制程管制图
制程能力图

(5) Approval materials and sample for us
让我们承认材质和样品
The supplier is to provide the following approval materials and sample to our procurement division and part engineering division.
供应商要提供如下的材质和样品给我们的调度和工程部去确认
　　　　　■　Must submit
必须提交
　　　　　□　Submission based on necessity
满足基本需要
Document name
文件名
Submission period提交日期
Applicable product (Content)
可应用的产品（内容）
Format
格式
Applicable
可应用性
Supplied Part Specification or Drawing
提供产品规格和图纸
During approval
在审核的时候

All parts supplied with purchase specification
所有的产品供应与购买规格要发行出来were issued.
Specify the important control items into
指定的重要控制项目要写入交货规格
delivery specification or drawing
和图纸
Possible to use supplier format
可以使用供应商的表格
　■
Measurement data
测量资料
Molding die
冲模核准
approval
All parts supplied with purchase specification were issued
所有的产品供应与购买规格要发行出来
Possible to use supplier format
可以用供应商的表格
　■
Reliability test data
可靠性测试资料

During approval
在审核的时候
All parts supplied with purchase specification were issued所有的产品供应与购买规格要发行出来
Appointed test items and contents by us
我们指定测试项目和内容
Possible to use supplier format
可以使用供应商的表格
　■
Cpk data
制程能力资料
Every lot
每批
Appointed items or items decided by supplier
指定项目或项目由供应商确定
Possible to use supplier format
可以使用供应商的表格
　■
Approval sample
样品审核
Molding die approval
冲模审核
Final sample
最终样品

　■
Limit Sample
限度样品
During approval
在审核的时候
When requested by us
我们提出要求

　□
Approval Notification (Issued by us)
The Approval Notification is issued by us after pass the sample evaluation test
通告审核（我们发行）
我们发行通告审核是在样品评估测试之后
During approval
在审核的时候
All parts supplied with purchase specification were issued
所有的购买品的产品供应规格都要发行
Our format
我们的格式
　■
Process control chart
制程管制图
During approval
在审核的时候
All parts supplied with purchase specification were issued所有的购买品的产品供应规格都要发行
Possible to use supplier format
可以使用商的表格
　■
Process FMEA　
FEMA流程
During approval
在审核的时候
All parts supplied with purchase specification were issued所有的购买品的产品供应规格都要发行
Format appointed by us
我们指定格式
　■
Periodical reliability test
定期的可靠性测试
During approval
在审核的时候
Periodical reliability test frequency, test items
定期的可靠性测试周期 测试项目
Possible to use supplier format
可以使用供应商的表格
　□
Final inspectio