阿尔卡特4400交换机维护手册PPT学习课件.ppt

,单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,PBX,维护和故障诊断,深圳翔龙,2004.5,-,基于,Alcatel Omni 4400,讲解,1,4400,交换机机架简介,4400,交换机功能板简介,4400,交换机系统命令,4400,交换机系统数据管理,mgr,管理工具,分机管理,组管理,中继管理,号码编译,类别管理,用户数据备份,Alcatel TSAPI Server,简介,Alcatel CCS,简介,目录,2,4400,交换机机架简介,A C T 1,0 1 2 3 4 5 6 7 8 9 10 11 12 13,A C T 0,0 1 2 3 4 5 6 7 8 9 10 11 12 13,14 15 16 17 18 19 20 21 22 23 24 25 26 27,散 热 风 扇,ACT,是用于插交换机功能板的分架。,ACT,编号从,0,开始（如：,ACT0,、,ACT1,）。,4400,有两种,ACT,，,ACT14,和,ACT28,。,ACT14,有,14,个槽口，可插,14,块功能板（如左图的,ACT1,）；,ACT28,有,28,个槽口，可插,28,块功能板（左图中的,ACT0,）。,系统有固定的设备号（即物理地址），设备号由,ACT,号、槽口号和功能板上的电路号组成（如：,ACT0,上的第,5,槽口的,UA32,板上的第一个端口的设备号为,0-5-0,，,ACT1,上的第,11,槽口的,UA32,板上的最后一个设备号为,1-11-31,4400,机架,3,4400,交换机功能板简介,CPU-3,、,CPU-5,主控板,Z12,、,Z24,模拟用户板,UA16,、,UA32,数字用户板,NDDI,模拟中继板,PRA2,T2,数字中继板式,VG,语音板,SUVG,SU,语音板,MMSFD,软驱板,INTOF,ACT,分架接口板,GPA,功能辅助板,4,VPS35,语音信箱板,DECT4,内部移动电话板,BRA2,T0/S0,接口板,PCM2,PCM,数字中继板,EMTL,Tie-Line,中继板,LIOE,IP,接口板,LIOB,DDN,接口板,IO2,输入输出板,RT2,远端,ACT,分架接口板,5,4400,交换机系统命令,登录系统命令和密码,login:mtcl,Password:mtcl,退出系统命令,a4400a exit,系统复位命令,a4400a shutdown,r now,慎用，系统将停机后重新启动。在此期间所有电话服务将终止,。,6,系统数据管理菜单命令,a4400a mgr,系统安装管理菜单命令,a4400a swinst,慎用，操作不当可能引发不可预测的故障。仅对专业人员开放。,注：系统所有的命令必须都是小写的英文字母,7,观察系统功能板状态命令,a4400a config,观察话机状态命令,a4400a termstat d,分机号码,如：,termstat d 3000,观察中继线状态命令,a4400a trkstat,r,中继组号,如：,trkstat,r 0,观察系统,CPU,板工作状态命令,a4400a role,b,8,观察系统,CPU,板工作状态命令,a4400a role,b,切换系统,CPU,板工作状态命令,a4400a bascul,*,在两块,CPU,之间进行切换,系统功能板复位命令,a4400a rstcpl ACT,号 板位,如：,rstcpl 0 2,9,开关机方法及注意事项,：,关机步骤,在,a4400a,下输入,shutdown,h now,回车后等屏幕显示完毕后把,CPU,上电源开关关闭,(,开关把手指向,OFF,处,),。,注意事项,系统必须按照上述步骤关机,若在系统,SHUTDOWN,之前强行关闭电源,可能会导致系统出错,。,开机步骤,把,CPU,上电源开关打开,(,开关把手指向,ON,处,),。,注意事项,整个开机过程约需,10,分钟左右，在系统完全启动之前，切勿插拔任何电路板。否则可能造成电路板的损坏。,10,4400,交换机系统数据管理,4400,交换机（以下简称,“,系统,”,),提供以太网联接和串口联接两种方式。,以太网联接,:,可用,Telnet,命令,如：,Telnet 191.254.1.3,191.254.1.3,为系统,IP,地址。,串口联接,:,可用,Terminal-,终端仿真方式,串口速率,9600,、数据位,8,位、无校验、停止位,1,位，终端仿真,VT100,登录系统,login:mtcl,输入登录帐号 小写的,“,mtcl,”,Password:mtcl,输入密码,小写的,“,mtcl,”,11,#The role of the CPU is MAIN,Application software identity,R4.1-d1.305-4-g-cn-c5s2,Business identification:R4.1,Release:,DELIVERY d1.305,Patch identification:4,Dynamic patch identification:g,Country:cn,Cpu:c5s2,ACD VERSION,release:4,bug_fixing:4,protocol_id:62,version_dy_hr_stat:10,v2.3,(1)xa4400,系统显示的提示内容,:,12,mgr,管理工具,a4400a,mgr,在系统管理菜中可用,“,Enter,”,键表示选中某项,用,“,Ctrl+V,”,键或,“,F1,”,键表示输入参数的确认后存盘,用,“,Ctrl+C,”,或,“,F2,”,键表示不存盘退出。,常用选项：,Translator,号码编译管理,Categories,类别管理,Users,分机管理,Groups,组管理,Trunk Groups,中继管理,上述绿色的部分为可由用户在现场培训后即可进行管理的项目。其余项目则建议用户管理员在,ALCATEL,工程师的指导下操作。,13,分机管理,Shelf Atm,Dect system Events Routing Discriminator,System Security and Access Control,Translator IP,Categories,Attendant,Users,分机管理,Profiled Users,Set Profiles,Groups,Abbreviated Numbering,Phone Book,Entities,Trunk Groups,External Services,Inter-Nodes Links,X25,DATA,Applications,Specific Telephone Services,回车选中此项可以进入下一个显示页面：,分机管理,14,Go down hierarchy,Consult/Modify,查阅或修改,Consult/Modify Overview of Object,Create,创建,Create Overview of Object,Modify,Modify Overview of Object,Delete,删除,FORCED DELETE,Memory re-initialization,Facilities,用于新建一个分机电话,选中进入,创建分机,ANALOG 4035T,4620(VPS+CLIP)4004&TSC DECT,4302 4010&TSC DECT,4304 4021(4020&TSC DECT),4321 4036(4035&TSC DECT),4001 ANALOG with 4980,4011 4004&TSC IP,4012 4010&TSC IP,4023 4022(4020&TSC IP),4034 4037(4035&TSC IP),4040 GAP+,S0 Set MULTIMEDIA PC 1,4610(VPS No CLIP)MULTIMEDIA PC 2,4075,4074,GAP Handset,4003,4004,4010,4020,分机类型,ANALOG,是模拟话机,4004,、,4010,、,4020,和,4035,是常用的,ALCATEL,数字话机,选中相应项目回车即可,15,创建分机,Node Number(reserved):1,Directory Number:-,分机号,Directory name:-,分机,Directory First Name:-,姓名,Shelf Address:255,Board Address:255,分机设备号,-,物理地址,见前述,Equipment Address:255,Set Type+ANALOG,选择话机类型,Entity Number:1,Set Function+Default,Profile Name:-,Key Profile+None,Identifier of Domain:0,Language Id.:1,语言代码（语言代码请,咨询现场工程师）,Secret Code:*,Confirm:*,Associated Set No.:-,相关分机号,若无语,音信箱可忽略,Cost Center Id:255,Cost Center Name:-,Charging Category+Justified,Public Network Category:2,External Forwarding Category:255,Tel.Facility Category Id:0,性能类别代码（,一般缺省即可,）,Connection Category Id:0,Hunting Group Dir No.:-,连选组组号,Pick up Group Name:-,代接组组号,Reserved Time Slot+False,Voice Mail Dir.No.:-,语音信箱号,Paging Trunk Group:255,Paging Beeper:-,Tele-Marketing Agent+False,选中可见下页所显示的菜单。,再从中选择所需的话机型号即可,每一个话机初始密码为,“,0000,”,，,如要更改请输入,新密码并确认,用于定义分机的外线呼叫权限,外线类别代码,1=,内线，,2=,市话,3=,国内，,4=,国际,用于指明该分机所在的连选组,上述参数中原有的值为系统默认值，一般情况回车忽略即可。其中斜体字注释的参数根据系统配置情况设置,16,组管理,系统有,2,种组，连选组和代接组。,Shelf Atm,Dect system Events Routing Discriminator,System Security and Access Control,Translator IP,Categories,Attendant,Users,Profiled Users,Set Profiles,Groups,组管理,Abbreviated Numbering,Phone Book,Entities,Trunk Groups,External Services,Inter-Nodes Links,X25,DATA,Applications,Specific Telephone Services,17,Consult/Modify,查阅或修改,Consult/Modify Overview of Object,Create,创建,Create Overview of Object,Modify,Modify Overview of Object,Delete,删除,Modify Reference Node,Facilities,Pickup Group,代接组,Hunting Group,连选组,Hunting Group Data/Fax S0,连选组是指将几个分机编成一组。当其中一个分机忙时，呼入的电话将会自动到另一个分机上振铃,选中此项可见下一个菜单,选中此项可以创建一个连选组,显示见下页,连选组,18,?Node Number(reserved):1,?Instance(reserved):1,?Directory Number:-,?Directory Name:-,连选组组名,?Identifier of Domain:0,?Type of Hunting Group+Local Hunting Group,?Search Type+Cyclical,选择振铃方式,?Release After Timer+False,?Overflow Directory Number:-,?Authorized Camp on Calls%:50,?Connection Category Id:0,?Public Network Category:0,外线类别代码,?Withdrawal Authorized+True,?,?Dir.No Allocated to the group,增加组内分机,?,?Add Remove Next Previous,Dir.No Allocated to the group:-,连选组组号,（不可与现有的分机号相同）,连选组有自己的外线类别，分机一旦加入该组，将服从组的权限,连选组有,3,种振铃方式，见,注,注：,1.,Cyclical,循环振铃,2.,Sequential,依次振铃 振铃方式,3.,Parallel,同时振铃,19,中继管理,中继部分的参数应由,ALCATEL,工程师完成，不建议由用户自行修改。,Shelf Atm,Dect system Events Routing Discriminator,System Security and Access Control,Translator IP,Categories,Attendant,Users,Profiled Users,Set Profiles,Groups,Abbreviated Numbering,Phone Book,Entities,Trunk Groups,中继管理,External Services,Inter-Nodes Links,X25,DATA,Applications,Specific Telephone Services,回车选中可进入下一个菜单,20,Go down hierarchy,下一页,Consult/Modify,查阅或修改中继组,Consult/Modify Overview of Object,Create,创建中继组,Create Overview of Object,Modify,Modify Overview of Object,Delete,删除中继组,Facilities,选中可进入下一层菜单,在上面菜单中选择,“,Consult/Modify,”,项目,可进入修改中继组,Node Number(reserved):1,Trunk Group Id:0,中继组组号,Trunk Group Type+NDDI(BCA),中继组类型,Trunk Group Name:NDDI,中继组名称,Number Compatible With:0,输入,“,0,”,Remote Network:15,Shared Trunk Group+False,Special Services+Nothing,Node number:1,Transcom Trunk Group+False,Auto.reserv.by Attendant+False,Overflow trunk group No.:-1,Tone on seizure+True,Private Trunk Group+False,Paging Trunk Group+False,Paging Table Id:-1,Paging Signalization+NDDI,Security Patrol+False,Prefix Sending+False,auto.DTMF dialing on outgoing call+YES,出局呼叫自动双音频拨号,DDI transcoding+False,Register Signalling+Decadic/MF Q23,中继组类型是最重要的参数，请务必正确选择,该项目置为,YES,后，数字话机在出中继进入通话状态后将自动进入双音频发号状态,NDDI(BCA),模拟中继类型 中继,T2,T2-ISDN(30B+D),中继类型 类型,21,Go down hierarchy,下一页,Consult/Modify,查阅或修改,Consult/Modify Overview of Object,Modify,Modify Overview of Object,X25 synchronisation,Facilities,Trunk Group,中继组,Trunk group NPD selector,选择此项可进一步修改中继组参数，见第,17,页,选择此项用于增加或修改中继线参数。,见第,18,页,22,进一步修改中继组参数：,Node Number(reserved):1,Trunk Group Id:0,Instance(reserved):1,Trunk Group Type+NDDI(BCA),Public Network Ref.:out,VG for non-existent No.+YES,Entity Number:0,Supervised by Routing+NO,VPN Cost Limit for Incom.Calls:0,Immediat Trk Listening For VPNCall+YES,VPN TS%:50,Csta Monitored+NO,Max.%of trunks out CCD:0,Ratio analog.to ISDN tax:-,TS Distribution on Accesses+YES,Quality profile for voice on IP+Profile#1,IP compression type+Default,Use of volume in system+YES,Dialling end to end+NO,Max.%of trunks out CCD:0,Ratio analog.to ISDN tax:-,TS Distribution on Accesses+YES,Quality profile for voice on IP+Profile#1,IP compression type+Default,Use of volume in system+YES,Dialling end to end+NO,DTMF end to end signal.+NO,Paying Incoming Calls+NO,TS Permanently assigned+YES,Min.Nb.of digits on seize:0,Trunk group used in DISA+NO,DISA,功能,DISA Secret Code:-,DISA,密码,Routing To Executive+NO,Dissuasion For ACD+NO,DTO joining+YES,Automated Attendant+NO,自动话务员功能,Calling party Rights category:0,Access Cluster Id:-1,Collect Calls Allowed+YES,注：上述参数建议使用原有的系统默认值。,其中斜体字注释的参数（,DISA/,自动话务员）需根据系统配置情况设置,23,Node Number(reserved):1,Trunk Group Id:-1,中继组组号,Instance(reserved):1,Physical Address:-,中继线设备号,Trunk Category Id:1,中继线类别,Directory Name:-,中继线名称,Trunk Routing Number:-,中继线路由,Channel Specialization+Mixed,Data Transparency+YES,T2/T1/T0 Access,Trunk,中继线,选择此项可修改中继线参数,格式同分机的设备号一样：,ACT,号,插槽号,端口号,指明该中继线所在的中继组,注：上述参数中原有的值为系统默认值，可根据现场具体情况设置，,其中斜体字注释的参数根据系统配置情况设置,24,号码编译,这部分用于定义系统中使用的功能代码和其他号码，在初次安装完成后不建议用户自行改动,Shelf Atm,Dect system Events Routing Discriminator,System Security and Access Control,Translator,号码编译,IP,Categories,Attendant,Users,Profiled Users,Set Profiles,Groups,Abbreviated Numbering,Phone Book,Entities,Trunk Groups,External Services,Inter-Nodes Links,X25,DATA,Applications,Specific Telephone Services,25,Prefix Plan,功能前缀管理,Suffix Plan,功能后缀管理,Numbering Plan,PIN(Personal Ident.No.),Private Call Profile,External Numbering Scheme,外部编号计划,Network Routing Table,Automatic Route Selection,Called Filtered Number,ATM Address List,外部编号是指分机用户出中继后能够拨打的号码。,前后缀即功能代码,26,Node Number(reserved):1,Instance(reserved):1,Number:2,后缀号码,?,Suffix Meaning+Enquiry Call,后缀功能,Node Number(reserved):1,?Instance(reserved):1,?Number:*60,前缀号码,?,?Prefix Meaning+Set features,前缀含义,?Set Facilities+Immediate forward,前缀功能,Consult/Modify,查阅或修改,Consult/Modify Overview of Object,Create,创建,Create Overview of Object,Modify,Modify Overview of Object,Delete,删除,Facilities,所定义的号码,选择该号码所对应的功能,功能前缀,/,后缀,修改前缀,修改后缀,27,外部编号计划,用于定义分机用户拨出外线后所能访问的号码区域,Numbering Discriminator,号码辨别,Numbering Plan Description,DDI number translator,Default DDI num.translator,Node Access Prefix,Network Access Prefix,Ext.Callback Translation,选中此项可进入下一级菜单,Go down hierarchy,下一页,Consult/Modify,Consult/Modify Overview of Object,Create,Create Overview of Object,Modify,Modify Overview of Object,Delete,Facilities,28,Node Number(reserved):1,Instance(reserved):1,Instance(reserved):1,Discriminator Nr.:0,Call Number:-,外线号码,Numbering Area:1,Area,代码,ARS Route List Number:0,Schedule Number:-1,Number of Digits:255,外线号码位长,?,Consult/Modify,查阅或修改,Consult/Modify Overview of Object,Create,创建,Create Overview of Object,Modify,Modify Overview of Object,Delete,删除,Facilities,定义您所要拨打的外线号码范围,通常,Area1,输入,00,，,Area2,中输入,01-09,，,Area3,输入,2-9,，,Area4,输入应急号码,110/120/119,等，,Area9,中输入禁止拨打号码。,选择号码所在的,AREA,29,类别管理,在初次安装后不建议非熟练用户自行改动。,Shelf Atm,Dect system Events Routing Discriminator,System Security and Access Control,Translator IP,Categories,类别管理,Attendant,Users,Profiled Users,Set Profiles,Groups,Abbreviated Numbering,Phone Book,Entities,Trunk Groups,External Services,Inter-Nodes Links,X25,DATA,Applications,Specific Telephone Services,30,Go down hierarchy,下一页,Consult/Modify,Consult/Modify Overview of Object,Modify,Modify Overview of Object,Facilities,Access Category,外线类别,Connection Category,连接类别,Transfer Category,Private Calls Connect.Categ.,Phone Facilities Categories,话机性能类别,外线类别,用于定义分机用户的外线权,31,Node Number(reserved):1,Instance(reserved):1,Public Network Category:2,Area Identifier:1,Public Access Rights,Night:1,系统共有四种状态，,Night,、,Day,、,Mode 1,Day:1,和,Mode 2,，可根据不同情况在四种状态中,Mode 1:1,设置,“,0,”,或,“,1,”,。,Mode 2:1,“,0,”,表示不允许占用，,“,1,”,表示允许占用,All instances ,Set filters ,Select attributes ,Node Number(reserved):1,Instance(reserved):1,Public Network Category:2,外线类别代码,Area Identifier:1,Area,代码,Consult/Modify,查阅或修改,Consult/Modify Overview of Object,Modify,Modify Overview of Object,Facilities,Public Access Category,公共网络外线类别,Private Access Category,Business Access Category,Network Access Category,Trunk Group Access Category,类别通常定义为,1=,只可呼叫内线,2=,可以呼叫市话,3=,可以拨打国内,4=,可以拨打国际,32,修改连接类别,Consult/Modify,查阅或修改,Consult/Modify Overview of Object,Modify,Modify Overview of Object,Facilities,All instances ,Set filters ,Select attributes ,Node Number(reserved):1,Instance(reserved):1,Connection Category Id:5,连接类别,33,Node Number(reserved):101,Instance(reserved):1,Connection Category Id:,5,此处连接类别为主,?,叫话机的连接类别,Connection Rights,?,Category 0:1,Category 1:1,Category 2:1,Category 3:1,Category 4:1,Category 5:1,Category 6:1,此处连接类别为被,Category 7:1,叫话机的连接类别,Category 8:1,Category 9:1,Category 10:1,Category 11:1,Category 12:1,Category 13:1,要开放中继转中继功能，只要将阴影部分参数按左图所示设置即可,34,用户数据备份,定期的数据备份是良好的操作习惯，可以在紧急情况下进行系统恢复。,a4400a,swinst,在提示符下输入小写的,“,swinst,”,进入安装管理菜单,Password:,密码是,“,SoftInstal,”,或没有，如果没有密码可直接回车进入菜单。,ALCATEL BUSINESS SYSTEMS,FACILITIES Main menu Installation FACILITIES 12.21,1 Easy menu,2 Expert menu,Q Exit,Your choice 1.2,Q?2,选择,2,：输出菜单，回车,35,ALCATEL BUSINESS SYSTEMS,FACILITIES Expert menu Installation FACILITIES 12.21,1 Packages installation,2 Deliveries installation,3 Cloning&duplicate operations,4 Save&restore operations,5 OPS configuration,6 System management,7 Database tools,8 Software identity display,9 Package builder,10 Remote download,Q Go back to previous menu,Your choice 1.10,Q?4,选择,4,：存盘和恢复数据。回车进入下一个菜单,ALCATEL BUSINESS SYSTEMS,Backup and restore menu Installation FACILITIES 12.21,1 Format floppy disks.HD,ED unix formatter,2 Immediate Save operations,3 Periodic Save operations,4 Restore operations,5 List content of a save floppy disk,6 List content of a save floppy disk from TWIN cpu floppy,7 Floppy disks copy,Q Go back to previous menu,Your choice 1.7,Q?1,选择,1,，格式化软盘。回车再进入下一个菜单,36,ALCATEL BUSINESS SYSTEMS,Floppy Disk Formatting Menu Installation FACILITIES 12.21,You have to choice for a type of floppy disk.,1 High Density,2 Extra High Density,Q Go back to previous menu,Your choice 1.2,Q?1,再选择,1,：高密度。回车，再进入下一个菜单,ALCATEL BUSINESS SYSTEMS,Backup and restore menu Installation FACILITIES 12.21,1 Format floppy disks.HD,ED unix formatter,2 Immediate Save operations,3 Periodic Save operations,4 Restore operations,5 List content of a save floppy disk,6 List content of a save floppy disk from TWIN cpu floppy,7 Floppy disks copy,Q Go back to previous menu,Your choice 1.7,Q?2,选择,2,：立即备份操作,回车，进入下一级菜单,ALCATEL BUSINESS SYSTEMS,Immediate Save operations menu Installation FACILITIES 12.21,1 Immediate save on floppy,2 Immediate save on cpu disk,3 Immediate save on network,4 Immediate save on TWIN cpu floppy,5 About last saving,Q Go back to previous menu,Your choice 1.5,Q?1,选择,1,：立即在软盘上进行备份操作。回车，进入下一级菜单,37,ALCATEL BUSINESS SYSTEMS,Immediate save on floppy Installation FACILITIES 12.21,1 Save mao,dynamic voice guides and account data,2 Save mao and account data,3 Save mao and dynamic voice guides,4 Save mao data,5 Save account data,6 Save dynamic voice guides,7 Save mao data for rebuild,8 Save obstraf data,9 Save Acd config&statistic files,10 Save 4635 data,11 Save chorus(unix)site specifics data,12 Manual patch builder,13 Automatic patch builder,Q Go back to previous menu,Your choice 1.13,Q?4,选择,4,：同时备份系统配置文件。回车，进入下一级菜单,Do you want to save mao tool(Y/N)?y,Please insert a floppy disk.,Press to continue or n(for no)to abort,存完数据后把盘片取出,选择,Y,，插入软盘