Unit-3-A-Good-Tour-Guide(课堂PPT).ppt

UNIT 3A Good Tour Guide1You will be able to:1.describe the duties of a tour guide.2.learn how to communicate with travellers properly.2Contents1Warming up3Reading and Writing5Culture Corner6My Progress Check4Extended Activities2Listening and Speaking3Listen and match.1first-aid kitcameraneedle and threadWarming up4Listen and complete.Warming up21.The outstanding tour guide is _ and the new tour guide is _.2.They will leave for the hotel at _ tomorrow morning.3.They will meet at _.Mr LuBill Richards7:00the gate of their companyKey sentences1.Glad you could join us!2.Tomorrow Im showing a group of travellers around Disneyland.3.Our duty is not only arranging the trip,but alsoBill:Excuse me.Are you Mr Lu?Mr Lu:Yes,I am.Bill:My name is Bill Richards.Im a newcomer to our company.Mr Lu:Glad you could join us!Bill:Thanks.The manager told me you are an outstanding tour guide.And he said I should accompany you around this week to learn from you.Mr Lu:Im flattered.Well,have you been a tour guide before?Bill:No,Ive just graduated from vocational school.Mr Lu:OK.Tomorrow Im showing a group of travellers around Disneyland.Well leave for the hotel at 7:00 in the morning at the gate of our company.Bill:7:00 at the gate,no problem.Thank you very much.Mr Lu:Youre welcome!5Learn the words and expression.1Listening and Speakingconcern 关心consideration 体谅duty 职责elderly 上了年纪的in a polite way 有礼貌地6Listen to the dialogue and repeat.2Listening and SpeakingBill:Mr Lu,could you tell me how you have become such a good tour guide?Mr Lu:Well,the most important thing is our concern and consideration for the travellers.Bill:Concern and consideration.How can we do that,Mr Lu?Mr Lu:You see,our duty is not only arranging the trip,but also taking good care of the travellers,especially the elderly and children.Bill:Maybe we could also help them take photos,especially the newly-weds.Mr Lu:Thats right.Besides,we should talk with them in a polite way.Bill:Got it!Thanks a lot,Mr Lu.Mr Lu:My pleasure.Notes:concern 和 consideration 后面加介词 for，表示“对的关心/体谅”。besides:本文中的意思为“而且”。此单词还有“此外（还）”的意思。7Answer the questions.3Listening and Speaking1.Whats the most important thing for a good tour guide?2.Whats a tour guides duty?3.How should a tour guide talk with the travellers?The most important thing for a good tour guide is his concern and consideration for the travellers.A tour guides duty is not only arranging the trip,but also taking good care of the travellers,especially the elderly and children.A tour guide should talk with the travellers in a polite way.8Complete the sentences.4Listening and Speakingtake care oftake a photoin a polite wayconsideration1.Jeff never shows any _ for his mothers feelings.2.Mr Lu,would you please _ for us?3.Mrs King must stay at home to _ her baby because he is ill.4.It is very important for tour guides to talk with the travellers _.considerationtake a phototake care ofin a polite way9Listen and complete the dialogue.5Listening and SpeakingA.Let me help you.B.Please watch out,my friends!C.Do you need to see a doctor?D.Are you OK,Mr Lu:1)_ The road is not level.Mr Parker:Ouch!Mr Lu:2)_ Mr Parker?Mr Parker:I fell,but I think its nothing serious.Mr Lu:Your arm is bleeding.3)_ Ive got a first-aid kit with me.Mr Parker:Youre so considerate!Thanks a lot!Mr Lu:You are welcome!4)_Mr Parker:Theres no need.Lets keep going.Let me help you.Are you OK,Do you need to see a doctor?Please watch out,my friends!Notes:watch out:并非“向外看”之意，而是“当心”。level:本文中意思为“平坦的”。该词还可以做名词，意思是“水平，程度”。first-aid kit:急救包。通常备有创可贴、棉签和治疗外伤的药品。需要注意的是，出行前应检查包内物品的保质期。considerate:关心的，体贴的。这个单词和 consideration 的词根都是 consider（体谅，体贴）。10Pair work.Complete the dialogue.6Listening and Speaking（事后，Bill 问 Mr Lu 怎么会随身携带急救包。他还发现 Mr Lu 的包里有相机和针线包）Bill:Mr Lu,why did you carry the first-aid kit with you?Mr Lu:Well,last year,a traveller hurt his leg badly.He lost a lot of blood and almost died.From then on,I always carry a first-aid kit with me.Bill:I also saw aBill:Mr Lu,why did you carry the first-aid kit with you?Mr Lu:Well,last year,a traveller hurt his leg badly.He lost a lot of blood and almost died.From then on,I always carry a first-aid kit with me.Bill:I also saw a camera,as well as needle and thread in your bag.Why did you carry all these things?Mr Lu:You know,theyre really helpful.Sometimes travellers forget to bring cameras.I then use mine to take photos for them.Bill:Good idea.They wont have any regrets then.Mr Lu:Thats right.Needle and thread are useful for travellers when they have any problems with their bags or clothes.Bill:Got it!Youre really experienced.Ive learned a lot from you.Thank you very much,Mr Lu.Mr Lu:My pleasure.导游随身携带急救包，可以有效地处理一些不严重的突发事件；对于较严重的情况，也可以降低对游客造成的伤害。本对话中，Mr Lu 还带了相机和针线，是为了给没带相机的游客拍照，或者给游客缝补（sew）衣服和背包。Learning Tips11Learn the words and expression.1Reading and Writingexcellent 优秀的skilled 熟练的moved 受感动的extend.to.向表示12Read the email with these questions in mind.2Reading and WritingDear General Manager,I am writing to tell you that Mr Lu from your travel agency is truly an excellent tour guide.He is a skilled guide and very considerate toward us.On the trip with Mr Lu,I fell over and hurt my arm.Mr Lu took out a first-aid kit to help me.I was quite moved.Whats more,he was always very helpful to the elderly and children.He took photos for us,sometimes using his own camera.My family and I really appreciated all his help.Please extend our sincere thanks to him.Sincerely yours,Simon Parker1.To whom does Mr Parker write this email?To the general manager of the travel agency.He writes this email to express his thanks to Mr Lu.2.Why does he write this email?13Complete the email.3Reading and WritingDear Mr Parker,How are you doing after returning to England?_ _(非常感谢你给我们总经理写的电子邮件),and for your praise for me in the email.In fact,travelling with you was a very pleasant experience,since _(我们在旅途中相处融洽)._(希望你能再次来中国).And I will be very glad to guide you around other beautiful resorts.Best wishes to you and your family.Your friend,Lu TaoGold Fall Travel ServiceThank you very much for your email to our general managerwe got along so well throughout the tripI hope you can come to China once again.14Listen and take notes.1Extended Activities（请记录导游 Bill 所说的话，并判断其语气是否恰当。）1.When Barbara finds her handbag lost,Bill asks,“_?”2.When Barbara says her bag was left behind in the restaurant,Bill says,“You _.”3.When Bill decides to return to the restaurant,he says to Barbara,“But _.”Where did you lose itare so carelessyoure wasting our timeBarbara:Bill,Ive lost my handbag.Could you help me find it?Bill:Where did you lose it?Barbara:Maybe in the restaurant.We just had lunch there.Bill:We left there half an hour ago and are now 50 miles away.Youre so careless.Barbara:What can I do?My camera and ID card are in the bag.Bill:Are you sure you left your bag there?Barbara:Not so sure.ButBill:OK.Lets return to the restaurant.But youre wasting our time.Barbara:I didnt mean to15Complete the dialogue.2Extended Activities（假设你是 Bill。事后，Mr Lu 和你就说话方式进行了一次谈话。）Mr Lu:So Bill,did you have a good time on the bus today?Bill:Not really.Barbara really wasted our time.Mr Lu:Maybe.But do you know how she felt?Bill:She felt really sorry about that whole thing,didnt she?Mr Lu:I think so.And your words only made her feel even worse.Bill:.Mr Lu:So Bill,did you have a good time on the bus today?Bill:Not really.Barbara really wasted our time.Mr Lu:Maybe.But do you know how she felt?Bill:She felt really sorry about the whole thing,didnt she?Mr Lu:I think so.And your words only made her feel even worse.Bill:I didnt intend to.I was just worried about our scheduleMr Lu:I understand.But you know the most important thing for us is concern and consideration for the travellers,especially when they are in trouble.Bill:I see.I wont repeat it.Ill apologise to Barbara tomorrow.16Read the dialogue and decide true or false.3Extended Activities（Bill 为说话不够礼貌向游客 Barbara 道歉）Bill:Hello,Barbara.Im sorry about being so rude this afternoon.Barbara:What do you mean?Bill:When you couldnt find your handbagBarbara:Oh,forget it,Bill!That was my fault.Im always too careless.Bill:But what I said only made you feel even worse,so I must apologise to you.Barbara:Thats OK.I know you were worried about our schedule.Bill:Now youre really thoughtful!Barbara:In fact,you have done a good job.After all,this is your first week as a tour guide.Bill:Thanks for your encouragement.Ill try to be a better tour guide from now on.17Read the dialogue and decide true(T)or false(F).3Extended Activities1.Barbara was angry with Bills rude words.L2.Barbara accepts Bills apology.3.Bill decides to be a better tour guide from now on.JJ18Complete the diary.4Extended Activities（假设你是 Bill,请写下你的想法。）18 Oct.2010 This week is almost over.It has left me with many unforgettable memories since _ _(这是我做导游的第一个星期).I never thought that working as a tour guide could be so challenging!In fact,I found theres so much to learn._(尽管我在学校学了很多),its not enough.Whats more,I should be _ _(更细心，更体贴，更有礼貌).Thanks to Mr Lu,I was able to catch my shortcomings in time.With his help,Im sure Ill become a better tour guide in the future.this is my first week as a tour guideAlthough I learned a lot at school more careful,more considerate and more polite19Culture Corner1.Which country was the hottest tourism destination in the world in 2008?Travelling is becoming more and more popular.The United Nations World Tourism Organisation(UNWTO)predicts that international tourism arrivals will reach nearly 1.6 billion by the year 2020.UNWTO also notes that in 2008 France received 79.3 million international travellers,ranking top in the worlds leading tourism destinations.The USA received 58 million,ranking second,followed by Spain,China and Italy.2.What place did China take in the worlds tourism destinations in 2008?France.The fourth hottest tourism destination.20Culture CornerAs the fourth hottest tourism destination of 2008,China is becoming increasingly popular with foreign tourists.The 2008 Olympic Games in Beijing attracted more international visitors to China and offered them an opportunity to know more about this country.The UNWTO predicted in 2007 that in the next several years,China would have a big chance of taking the place of Spain and becoming one of the three top tourism destinations in the world.21My Progress CheckWords I have learned in this unit are:Now I know _ new words.More words I know in this unit are:_Great!Now I know _ useful phrases and expressions.More useful phrases and expressions I know in this unit are:_ thread camera concern needle first-aid kit in a polite way extend to Phrases and expressions I have learned in this unit are:duty elderly excellent consideration moved skilled22My Progress CheckI can:learn how to communicate with travellers properly.describe the duties of a tour guide.What progress I have made!Im happy.23