1、参考答案:Reduce office supply costs by 10 by the end of the 4th quarter。1CJack BrownSeptember 15Completed2DMike JonesSeptember 15Completed3BMike JonesOctober 1Completed4AJack/MikeOctober30Completed5HJackNovember 15In Process6EJackNovember 15In Process7FJackDecember 15In Process8GJack/Mike MikeJanuary 15
2、Not startedComplete the apology letter with the given Chinese.Dear Mrs。 Smith,I amwritingto _1_(为道歉) passing notes in class.I realize that you were discussing important concepts that are going to help us write our upcoming analysis essays and do well on the final, and I should have been _2_(密切关注)._3
3、_(从现在开始), Ill limit my classroom communication to helpful comments that are _4_(有关)the subject matter and wait to discuss personal things until after class.I also wanted to thank you for giving me a warning _5_(代替) detention because my coach would have benched me if I had been late to practice. I _6
4、_(承诺) you wont have to make that decision again._7_(谨上),KellyTammen参考答案:1. apologize for 2。 paying closer attention 3。 From now on 4。 related to 5. instead of 6。 promise you 7。 Sincerely/Sincerely yoursWrite a composition on My Dream Job。Yourwritingshould include the followings。1。 position: customer
5、 service representative2. ability: communication and customer service skills3。 reason: an expert in theproduct line and strong relationships with customers参考答案:What I look for in a job, and what I love about this customer service representative position, is the ability to utilize my communication an
6、d customer service skills. I love interacting with customers and quickly and effectively problem solving with them。 Down the road, after becoming an expert in your product line and developing strong relationships with your customers, I would love to work in sales。Write about an event based on the fo
7、llowing information。 You may need the 5Ws and 1H elements。31 May 1911She was launchedThe largest ship afloat;with a gross tonnage of 46,328 tons10 April 1912maiden voyagefrom Southampton to New Yorkat 11:40 p.m. on Sunday 14 April 1912hit an iceberg;badly damaged2227 passengers and crew on boardat 2
8、:20 a.m. on Monday 15 April 1912sank1522 were drowned;705 escapedAt dawn on 15 April 1912Some of the survivors were picked upThe Cunard liner Carpathia heard the wireless distress calls参考答案:Titanic was launched on 31 May 1911 and sailed on her voyage from Southampton to New York, (via Cherbourg and
9、Queenstown,)on 10 April 1912. With a gross tonnage of 46,328 tons, she was the largest ship afloat;(882 feet long, 92 feet wide, 8 decks rising to the height of an 11-storey building.)Four days and seventeen hours after the voyage began, at 11:40 p.m. on Sunday 14 April, she hit an iceberg and was b
10、adly damaged。 Two hours and forty minutes later she sank。 Of the 2227 passengers and crew, 705 escaped in twenty lifeboats and rafts; including her master, Captain Edward Smith。 At dawn on 15 April the Cunard liner Carpathia, having heard the Titanics wireless distress calls 58 miles away, arrived a
11、t the scene and began picking up survivors。Complete the Promotion Project with the given Chinese.Promotion mixEmailDirect MailWorkshopSales forceGoalsTo _(六个月增加10%的销售)Target marketBusinesses that _(需求人力资源管理软件处理人力管理职能)Lunch date_(2015年1月)Key messages to get leads to respond to your offer/call to acti
12、onPresent softwares unique features that address users needs。_(邀请销售领军人物参加免费的研讨会)Activities/TimingJan 15, send 500 emails to a list of companys target marketFeb 15, send direct mail to 50 qualifying sales leads, and register 20 to attend free workshopMar 153 hours of workshop for 20 prospects_(三月到五月,
13、向有意向的客户直接销售)Lunch dateEmail Response Rate: 10 of 500 emails (50 sales leads)Direct Mail Response Rate: 20 prospects out of 50 sales leadsNumber of new clients:10 out of 20 prospectsSales: Increase sales by 10参考答案:To increase sales by 10% at the end of six monthsBusinesses that require HR software solution to manage HR functionsJanuary 2015Invite sales lead to attend a free workshop.Mar to May, direct selling to prospects