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近年来,我国酒店行业发展迅猛,不仅在酒店数量、档次还是酒店的集团化等方面都取得了重大进展。我认为,在今后几年,我国的酒店行业还会随着旅游业的发展而继续发展。而且在随着我国经济水平程度不断提高,我国酒店行业未来的发展呈现出新的发展趋势。30年后的事情真的很难预测。但是作为一个酒店管理专业的学生,是时候考虑考虑这个行业的前景了。
In recent years, China's hotel industry developing rapidly, not only in quantity, grade, or hotel have made great progress in such aspects as the collectivization. I think, in the next few years, China's hotel industry will continue to develop with the development of tourism. And along with our country economy level degree unceasing enhancement, our country hotel industry presents the new development trend of future development. After 30 years of things really hard to predict. But as a hotel management specialized student, it's time to think about the prospect of the industry.
首先,我认为,总的来说,未来我国的酒店数量会减少,但是酒店的质量会越来越高。同时,酒店的规模也会越来越大。为什么我会这样说呢?随着中国经济的发展,酒店行业的竞争也会变得异常的激烈。这个时候,实力比较弱的或者经营的不好的那部分酒店就会被淘汰掉,而实力比较强的或者经营的好的酒店就会留下来。当面对中国这个巨大的消费市场,活下来的酒店自然而然的就会扩大自己的规模。这包括集团的扩大和单个酒店的扩大。集团的扩大会表现为连锁企业或者兼并其他酒店。单个酒店的扩大表现为酒店建筑面积的扩大和服务范围的扩大,其中度假村就是一个很好的形式。酒店行业是一个持续发展的行业,如果你没有别人好,你最终就会失败。因此,为了获得持续的发展,每个酒店都不得不不断的提高自己的综合实力,以达到和同行竞争的目的。
First of all, I think, in general, the future of our country will reduce the number of the hotel, but the quality of the hotel will be more and more high. At the same time, the size of the hotel will be more and more big. Why do I say so? With the development of Chinese economy, the hotel industry competition becomes unusually fierce. This time, the strength is weak or business is not good that part of the hotel will be eliminated, and the strength of stronger or operation of a good hotel will stay. When faced with China's large consumer market, the surviving hotels naturally will expand its scale. This includes group and individual hotel to expand. Group would show the chain or other hotel. A single expand show the hotel building area expansion and the expansion of service scope, the resort is a good form. The hotel industry is an industry of sustainable development, and if you don't have other people good, you will fail in the end. Therefore, in order to achieve sustained development, every hotel has to constantly improve their own comprehensive strength, and in order to achieve the purpose of competing.
第二,住酒店的人会越来越多,酒店的消费水平会越来越高。一方面,随着人们生活水平的不断提高,他们会乐意去做一些放松的事。比如,越来越多的人会热衷于旅游。旅游不仅使自己在忙碌工作后的可以得到放松,而且可以获得精神上的满足和扩张自己的视野。当然,旅游就会伴随着住宿问题,而他们大多时候会选择酒店。更重要的是,会有越来越多的人因为工作的原因而选择住酒店,比如跨国公司的外籍员工,外出的调查人员等等。另一方面,酒店会提供越来越周到的服务,这就意味着你在享受这些服务的时候也会消费更多的钱。就我所知,现在有些酒店不仅提供正常的住宿和餐饮服务,还会有健身房,游泳池,会议室,现场娱乐表演等等。在提供这些服务时,酒店的成本会大大增加,因此很容易想到他们会向客人额外收取费用。
Second, the hotel will be more and more people, the hotel will be more and more high. On the one hand, as people living standard unceasing enhancement, they will be happy to do something to relax. For example, more and more people would be keen to travel. Travel not only to make themselves can relax after a busy job, and can obtain spiritual satisfaction and expand their horizons. Tour will be accompanied by accommodation problem, of course, and most of the time they will choose the hotel. And, more importantly, there will be more and more people choose to live in the hotel, because of my job, such as foreign employees of the multinational company, out of the investigators, and so on. On the other hand, the hotel will provide more and more considerate service, it means that you are enjoying these services will also be spending more money. As far as I know, now some hotel provides not only the normal accommodation and catering services, will also have a gym, swimming pool, meeting room, live entertainment, and so on. In providing these services, the cost of the hotel will greatly increase, so it's easy to think of them will be additional charge to the guest.
第三,未来酒店的服务人员依旧会是人,而不是机器人。许多人认为,未来酒店的服务人员会是机器人,他们相信这是科技和社会进步的必然趋势。但是我却不赞同这样的观点,我认为会是人。众所周知,酒店行业是以人为主的行业,它的核心就是人。酒店的客人都希望得到人性化的服务,感觉是在自己的家里一样。我认为,只有人才能提供给顾客这种感觉。因为我相信,这种服务的前提是沟通。我不认为机器人能够做到这种沟通。试想一下,作为顾客,你是更愿意和机器人交流呢,还是更愿意和人交流。显而易见,大家会更倾向于选择一个人。
Third, the future hotel service staff person will be, and not a robot. Many people believe that the future of the hotel service personnel will be a robot, they believe it is the inevitable trend of science and technology and social progress. But I don't agree with this point of view, and I think that would be. As is known to all, the hotel industry is a people industry, its core is the people. Hotel guests want humanized service, feeling is in your own home. I think, only talent can provide this kind of feeling for the customer. Because I believe that this service is the premise of the communication. I don't think robots can do this kind of communication. Imagine, as a customer, you are more willing to communicate with the robot, or more willing to communicate with people. It is obvious that we will be more inclined to choose a person.
总之,未来中国酒店行业面临巨大的机会,同时也伴随着各种挑战。不过我坚信,对于酒店管理专业的我们来说,肯定是机会大于挑战。
All in all, the future China's hotel industry faces huge opportunity, but also with all sorts of challenges. But I firmly believe that, for those of us in our hotel management professional, definitely opportunities outweigh the challenges.
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