饭店实用英语unit-8(xt)饭店实用英语复习题及答案.doc

Scene 8 Wake-up Call Service ExercisesI. Fill in each blank with the proper form of the word given in the brackets. 1. to request 2. leaves 3. final 4. will record 5. driveII. The following is a list of terms related to the bar. After reading it, you are required to find the items equivalent to (与.等同)those given in Chinese in the table below. A- wake-up call 唤醒服务B- - room number 房间号码C- - front desk 前台D- Computer Automatic Wakeup System电脑自动呼叫系统E- - Call Accounting System电话呼叫 F- Assistant Manager经理助理G- doorbell 门铃H- Engineering Department 工程部I- bolt门闩J- alarm clock 闹钟K- - switch电开关L- - voice prompt 语音提示M- weather forecast 天气预报N- hospitality industry饭店业O- PABX专用自动电话交换机P- security department 保安部Q- telephone directory 电话簿1.H 2.P 3.L 4.N 5.D 6.A 7. I 8. E 9.C 10.GIII. Complete the following dialogue.1. I want to cancel my wake-up call2. May I have your name please3. Just a minute4. Your wake-up call has been canceled5. you can give us a callIV. Translate in the following sentences into English.1.The computer will record your room number and the time automatically. 2. I wonder if your hotel has the wake-up call service.3. What time would you like us to call you?4. Change my wake-up call to 7:15, will you, please?5. Ill tell the operator to call you up at 5:30 tomorrow morningCase StudyRead the above conversation and complete the outline. You should write your answers in no more than three words. 1. a wake-up call 2. a ticket3. too early 4. changed it5. will take herHome ReadingPassage 1: Decide whether the statements are true (T) or false (F) after reading the passage above.1.“Good morning this is your wake-up call” is regarded as the boring wake-up call. （T）2.Guests can hear the local weather forecast in the customized wake-up announcements. （T） 3.The most discerning guest hates the customized wake-up announcements. （F）4.“Live” operators are not reliable. （F）5.Customized wake-up announcements can make more profits for hotels. （T）Passage 2: Read Passage 2 again and give brief answers to the following 5 questions. 1. Two 2. Right click on the occupied room from eZee FrontDesk main screen3. Update 4. The active and cancelled wake-up call times5. Click on the Wakeup Call menu