1、民航客舱服务实用英语民航客舱服务实用英语Unit 4 Before Take-off 1 By Rui Zhou第1页Warm-up1、what kinds of people are there in the picture?2、what may the cabin attendants say to the passenger?第2页Key words and expressionsvacant seat 空闲座位flight attendant seat 乘务员座位headrest 头靠,弹性头垫armrest(座位)靠手,扶手passenger seat 乘客座位cockpit cre
2、w seat 飞行机组座位seat back 座椅靠背第3页Key words and expressionsMay I help you?May I see your boarding card/pass,please?Please go down this aisle.Your seat is on the right.Would you like me to show your seat?Please follow me.Your seat is by the window.Would you like to allow me a moment to ask her if she wou
3、ld mind changing?Would you care for changing the seat with him?Would you pleae step aside and allow the other passengers to go through?Im afraid you are in the wrong seat.I want to upgrade to business class.第4页Sentence Patterns 句型lPlease turn right/left.lPlease take this aisle to.lIt is the aisle/mi
4、ddle/window seat.lIts opposite.lIts located in/on.lIts next to.lIts situated in/on.第5页345612DialoguesA couple has separate seats,and they want to sit together.A passenger takes a wrong seat.A passenger wants to take another seat.A passenger wants to upgrade.A passenger cannot find his seat.A VIP pas
5、senger is boarding.第6页ExercisesA passengers seat number is 6A.How can the cabin attendant help him find his seat?When passengers are boarding,one of them is blocking the way in the cabin.What would the cabin attendant say to him?When a passenger wants to upgrade,what would the cabin attendant say?第7页Homework 作业1、熟记重点单词和句子。2、两人一组练习对话。第8页