民航客舱服务英语-unit1-市公开课一等奖百校联赛获奖课件.pptx

民航客舱服务实用英民航客舱服务实用英语语刘霞刘霞第1页Main idea：vvNew words and expressions:vvDialogues:vvSentence patterns:vvAct out:第2页question：vWhat kinds of people are there in the picture?vWhat are they doing according to the picture?vWhat do they usually discuss at this meeting?第3页New words and expressionsBriefing 准备会 preflight briefing 航前准备会 purser 乘务长 Aircraft type 机型 Boeing 777 波音777 estimated flight time 预计飞行时间 flight route 飞行线路 第4页New words and expressionsArrival time Arrival time 抵达时间抵达时间 cabin service cabin service 客舱服务客舱服务Passenger information Passenger information 乘客信息乘客信息 vegetarian vegetarian 素食者素食者 first class first class 头等仓头等仓 economy class economy class 经经济舱济舱 business class business class 商务舱商务舱 special special passenger passenger 特殊乘客特殊乘客 vip vip 主要人士主要人士Announcement Announcement 广播词广播词 cabin cabin Check Check 客舱检验客舱检验 第5页New words and expressionsvvProcedure Procedure 程序，过程，步骤程序，过程，步骤 airbus 340 airbus 340 空客空客340 aircraft 340 aircraft 飞机飞机 vvPilot Pilot 飞行员飞行员 flight deck flight deck 驾驶仓驾驶仓vvInitial flight Initial flight 首航首航第6页Please listen to dialogue onevvHow to greet other?How to greet other?vvHow to introduce yourself to other?How to introduce yourself to other?第7页How to greet other or how to introduce yourself in EnglishvvHow do you do!How do you do!vvNice to meet youNice to meet you。vvMy name is My name is vvThis is This is 第8页Listen to dialogue two flight informationvvHow about the distance from Hangzhou to How about the distance from Hangzhou to Hong Kong?Hong Kong?vvWhat contents does the flight What contents does the flight vvInformation consist of?Information consist of?第9页Dialogue three flight routevvWhat contents does the flight route consist What contents does the flight route consist of?of?vvWe are bound for Sydney and the flight time We are bound for Sydney and the flight time is,the departure time is and the arrival time is,the departure time is and the arrival time is.is.第10页Dialogue four weather conditionvvWhat contents does the weather condition What contents does the weather condition consist of?consist of?vvIt will clear up in Macao today.The It will clear up in Macao today.The temperature rises to and drops to with temperature rises to and drops to with breeze.breeze.第11页Dialogue five passenger informationvvWhat contents does the passenger What contents does the passenger information consist of?information consist of?vvCan you tell me how many passengers are Can you tell me how many passengers are checked in first class and economy class?checked in first class and economy class?vvHow about the special How about the special vvpassengers?passengers?第12页Dialogue six assigns the task vvWhat contents does the assigning the task What contents does the assigning the task consist of?consist of?vvI will assign the task by seniority and I will assign the task by seniority and qualifications for the coming flight.qualifications for the coming flight.第13页Sentence patternsSentence patternsSelf introductionSelf introductionMay I introduce myself?My name is May I introduce myself?My name is I want to introduce myself.I want to introduce myself.Let me introduce myself.Let me introduce myself.第14页Sentence patternsSentence patternsIntroduction othersIntroduction othersPlease allow me to introduce you to.Please allow me to introduce you to.I would like you to meet.I would like you to meet.This is This is 第15页Act outAct outAfter Shirleys self-introduction,senior purser After Shirleys self-introduction,senior purser Christine is going to give some flight Christine is going to give some flight information and assign the task.information and assign the task.第16页v理论部分结束理论部分结束v谢谢谢谢第17页vv作业作业背单词背单词翻译第翻译第4页第二题页第二题第18页v内容到此全部结束内容到此全部结束第19页