酒店常用客房服务英语20句.doc

精品文档就在这里
-------------各类专业好文档，值得你下载，教育，管理，论文，制度，方案手册，应有尽有--------------
--------------------------------------------------------------------------------------------------------------------------------------------

酒店常用客房服务英语20句
　　1. Housekeeping. May I come in? 客房服务，我可以进来吗?
　　2. I’m your room attendant. May I help you with your bag, please? 我是您的客房服务员。要我帮您拿包吗，小姐?
　　3. after you, madam. 小姐，您先请。
　　4. Please let me know if there is anything I can do for you. 如果有什么事需要我帮忙的话，请告诉我。
　　5. I’m sorry to trouble you, sir .May I clean the room now? 先生，对不起麻烦您了。现在我可以打扫房间了吗?
　　6. Shall we come back later? 我们等一会再来，好吗?
　　7. When would you like me to do your room, sir? 您要我什么时候来为您整理房间，先生?
　　8.I hope I’m not disturbing you .我希望没有打扰您。
　　9. One moment, madam. I’ll bring them to you right away. 等一会，夫人。我马上送来。
　　10. I’m very sorry, sir. A repairman will come and check it right away. 我很报歉，先生。修理工马上来检查。
　　11.I ’ll take care of it personally.我会亲自去关照这件事。
　　12. I’ll do it right away. 我马上去办。
　　13. Turn –down service .May I come in ? 夜床服务。我能进来吗?
　　14. All right, sir. We will do that then. 好的先生。到时我们会这样做的。
　　15. Have you got any laundry, sir? 先生，您有衣服要洗吗?
　　16. Are they to be dry-cleaned? 要不要干洗?
　　17.Leave your laundry in your laundry bag behind the bathroom door.请把要洗的衣服放在浴室门后的洗衣袋中。
　　18. It’ll be ready this afternoon. 今天下午就能洗好。
　　19. Sorry, madam. The laundry has got things missed up. Which one is yours? 很报歉，夫人。洗衣房把衣服搞乱了。哪一件是您的?
　　20. Your laundry is back, madam. 小姐，您的衣服送来了。
　　 You’d better check your laundry. 您最好查看一下洗好的衣服。奖品名称：500万U豆体验卡
卡号：50Dd4fea7001 everage D、stain
７、The words below equals to one another except（ ）.
A、the high season B、the busy season C、the peak season D. the off season
8、Sichuan cuisine is () and contains chili.
A、sour B、sweet C、hot D、salty
９、The word “cuisine” means （）..
A、热辣的 B、菜系 C、苦干的 D、大堂吧
10、The word “miscalculation”refers to（）
A 、确认 B、算账
C、结账 D、算错账
11、The word “party”in our book refers to （）.
A、随行人员、聚会 B、党
C、聚会 D、党员
12、“PC”is short for（）
A、potato chips B、portable computer C、personal computer D、both B and C
13、what should the reservation clerk says first when he/she answers the phone?
A、Reservatons, may I help you? B、welcome to our hotel.
C、please come to our hotel D、please nojoy your stay.
14、The objects below are needed in Recreation Service except ().
A、bowlings B、refreshment C、bar bell D、billiards
15. “Huanlemuchang Hot Pot” in Huhhot is a kind of （）.
　A boot B booth C buffet D beverage
一、 多选题：（每题2分，共20分。多选、少选、漏选均不得分）
1、 What should be prepared for a private secretary ?（）
A、yoga B、PC
C、copier D、printer
2、In what ways can the guests make a reservation ?（ ）。
A、talking by person B、by phone C、by mail D、by fax
3、 Which can be ordered in a restaurant of a hotel?（）。
A、special spicy chicken B、twice – cooked pork slices
C、bar bell D、snooker
4、The facilities used in Recreational Service are()0361f04c

---------------------------------------------------------精品 文档---------------------------------------------------------------------