酒店管理工程--酒店释放成本——工程维修部分2015(叶予舜).docx

酒店管理工程 酒店释放成本工程维修部分1. Does the hotel have a structured and organized preventative maintenance program on hotel equipment? Preventative Maintenance extends lifecycle and can delay expensive replacement costs. 酒店是否对设备制定了结构化、条理化的预防性维护计划？预防性维护能够延长设备的使用寿命，延缓昂贵的替换成本的发生。Ensure preventative maintenance programmes (such as Holi Kare / CrowneCare / InterCare programmes) within Guest Rooms & Public Spaces are in place as preventative maintenance costs are such more cost effective vs. long term repair/replacement costs.确保客房和公共区域中实施预防性维护计划（如，HoliKare / CrowneCare /InterCare等计划），预防性维护成本相对于长期维修/置换成本而言，更具成本效益。Utilize IHG documentation / system in place to track daily, weekly, monthly, quarterly, semi-annual and annual maintenance requirements, ensure follow-up is in place and that repairs are made in a timely manner. 利用现有的IHG文档/系统跟踪每天、每周、每月、每季度、每半年和每年的维修要求，确保跟进到位，所有的维修工作都得到及时执行。Utilize monthly MQSA documentation to spot-check preventative maintenance follow-up in guestrooms利用每月的MQSA文档，抽查客房中的预防性维护的跟进工作。If not already in place, implement preventative maintenance programmes (following manufacturers operational requirements) for all plant and equipment. Ensure equipment is set up and operating within the correct parameters and that it is constantly monitored. Utilize preventative maintenance tracking log, use data equipment tracking sheets and create calendar to work of all major equipment 如果尚未到位，则对所有装置和设备实施预防性维护计划（根据制造商的运作要求）。确保设备的设置和运作符合正确的参数要求，并得到不间断的监测。采用预防性维护跟踪日志，使用数据设备跟踪表，并创建所有机房和设备的工作日历。 Draw up a pricelist of those elements that are below the required standard, set the list in priority of将低于要求标准的因素起早一份价格清单，清单项目的优先顺序如下l Priority 1 - Dangerous / statutory compliance issuel Priority 2 - Health & Safetyl Priority 3 -Essential to ensure business continuityl Priority 4 - Routinel Priority 5 - Nice to havel 第一优先级 危险/合规性问题l 第二优先级 健康与安全l 第三优先级 影响持续经营的必要条件l 第四优先级 常规性问题l 第五优先级 非必须的问题Ensure spend decision is based on addressing the areas of priority确保支出决策在考虑优先级顺序的基础上进行2. Has the hotel electric system undergone infra-red scanning in the last five years? 酒店电子系统在过去五年中是否进行过红外线扫描？Are all electrical installations periodically tested and inspected, are there any known defects outstanding?所有电子装置是否定期进行测试和检查，是否有任何已知的未解决的问题？Doesthe hotel follow all OSHA Lock Out / Tag Out procedures? 酒店是否遵循所有职业安全与卫生条例（OSHA）上锁/挂牌程序？3. Have all doors and windows been checked for air leaks? 是否检查过所有门窗是否漏气？Air leaks from doors and windows are a major source of energy waste, increased use of air conditioning in summertime, and increased use of heating in the winter. Ensure all weather stripping is checked on a regular basis to produce an effective thermal barrier that limits air infiltration.门窗漏气是能源浪费、夏季空调使用增加、以及冬季加热器使用增加的一个主要来源。确保所有挡风雨条都得到定期检查，从而形成有效的热能屏障，阻挡外界空气的进入。4. Have the correct types of windows been installed in the hotel, to reduce noise and increase productivity of centralized heating and cooling, as well as HVAC rooms units? 是否在酒店内安装了正确类型的窗户，减少噪音，增加中央取暖和制冷以及HVAC客房机组的效果？Ensure the most cost and energy efficient glass types are installed (tinted, tempered, and laminated) according to area of hotel. Ensure all window locks and seals are in place and functioning appropriately to eliminate drafts and noise etc Are curtains closed in unoccupied rooms at all times in order to minimize solar loss / gain?确保根据酒店各区域情况，安装最具成本效益和能源效率的玻璃类型（彩色玻璃，钢化玻璃和夹层玻璃）。确保所有窗户的锁钩和封条都已安装并能正常使用，以减少气流和噪音等未入住客房的窗帘是否始终关闭，以尽可能减少日照的损失/获得5. Energy Management 能源管理Have all utility contracts been reviewed to ensure that optimum supply charges and tariffs are the most cost effective?Are Maximum Demand charges being paid by the hotel? If so, ensure the start up and operation of main plant and equipment is reviewed so as to avoid this and look into the feasibility of load shedding where possible. Are all leased areas being charged correctly for utilities used?Are daily consumption readings being taken and these analyzed against the hotels occupancy / utilization?是否已查看所有公用事业合同，确保最佳供应费用和价目表是最有成本效益的？酒店是否在支付最大需求的费用？如果是，则应确保对主机房及设备的启动和运转进行审查以避免这种情况，并在可能的情况下查看分散负载的可行性。是否所有租赁区域公用事业的使用收费都正确？是否对日常的消耗读数进行记录并根据酒店入住率/使用情况进行分析？Are sub-meters in place for main areas of consumption (kitchens, laundry, health club, rooms, back of house etc?)Have benchmarks for consumption been established?Has the hotel set consumption and costs reduction targets and are these being achieved?When occupancy is lower than expected, does the hotel use a systematic approach to assigning rooms by floor or building, to help reduce energy costs?Have efficiency checks been undertaken on boilers and chillers to ensure they are set to achieve maximum efficiency?主要消耗区域（厨房、洗衣房、健身俱乐部、客房、酒店后台部门等）是否设有分表？是否建立了使用基准？酒店是否制定了能源使用和降低成本的目标，这些目标是否达成？当入住率低于预期时，酒店是否采用系统化的方法，根据楼层或建筑编排出租客房，以帮助降低能源成本？是否对锅炉和冷却器进行了效能检查，以确保他们的设定正确，能够实现效能最大化？6. Is the hotel considering implementing Green initiatives? 酒店是否在考虑执行绿色环保计划？Has an Environmental Audit been undertaken?是否进行过环境审计？Does the hotel have an Environmental Committee and is there a representative for all departments?酒店是否设有环保委员会，并有一名代表各个部门的代表？Has the hotel begun recycling waste which is directly related to waste management fees (typically charge by weight)? 酒店是否开始循环利用废品，这与废物管理费用直接相关（一般根据重量收费）？Has the hotel done a cost-benefit-analysis of changing incandescent, fluorescent or high intensity discharge lamps to energy efficient compact fluorescent & LED lights?酒店是否对将白炽灯、荧光灯或氙气灯更换为高能效的节能灯和LED灯进行过成本收益分析？Check lighting levels in all areas to ensure they achieve the minimum required, reduce excessive lighting.检查所有区域的照明水平，确保达到了最低要求，减少过度照明。Ensure light reflectors and high efficiency diffusers are used where feasible; these can result in reducing the number of lights needed.可行情况下，使用反光镜和高效散射灯；这些都将减少所需要的灯具数量。Has the use of photo sensors in public restrooms, back of house and external lighting & signage been implemented?是否在公共盥洗室、酒店后台和外部照明及标识实施光传感器的应用？Has the hotel investigated installing low flow and dual flush toilets as these will reduce water consumption?酒店是否研究过安装低水流和双重节水型马桶，以降低水源消？Have flow rates and water pressure levels on all taps and showers been checked to ensure these operate at the correct levels?是否对所有龙头和淋浴的水流流量和水压水平进行了检查，以确保运作水平正确？Has the hotel considered using a 7-dayprogrammable energy management system to control meeting room HVAC systems, ensuring respective systems are not left operating when unoccupied?酒店是否考虑采用7天可编程能源管理系统来控制会议室HVAC系统，保证在无人入住时相对应的系统不会空运转？Has the potential of collecting “grey water” been looked into for toilet flushing and irrigation use?是否考察过收集“灰水”用于马桶冲水和灌溉的可能？7. Who is responsible for energy management in meeting facilities? 会议设施的能源管理由谁负责？Has the hotel elected /assigned an Energy Management Champion and created a job description? 酒店是否挑选/指派了一名能源管理倡导人，并创建了职责描述？Has an Energy Committee been established with representatives from all departments?是否成立了节能委员会，其中包括来自每个部门的代表？Is an Energy Management Action Plan and Awareness Campaign in place?是否设有能源管理行动计划和宣传活动？Are lighting / power & HVAC in meeting rooms programmed to suit guest use and are these switched off at all times when the rooms are not in use.会议室中的照明/供电和HVAC系统是否进行了合理编排以满足客人的使用要求，并且不使用时均被关闭。Are time set backs being used on all equipment where feasible (such as kitchen supply and extract, public &staff lockers, restaurants etc) 可行情况下是否对所有设备采用时间调后的方法（如厨房供应和抽油烟设备、公共和员工更衣箱、餐厅等）8. Once each season, perform the following checks on heating and ventilation systems. 每季节一次，对取暖和通风系统进行以下检查。Clean or replace old air conditioning filtersLubricate all equipment Check all belts (includes tightening &replacement)Secure all setscrews and bearing blocks Look for loose or burned electrical connectionsInspect and repair all roof fansCheck for any water leaks, particularly around pump seals, flexible connections and undergroundCheck Building Management System operation to ensure the equipment is working appropriatelyEnsure free heating / cooling opportunities are taken when possible.Where constant volume systems are employed, look at the feasibility to convert to variable volume systems.清洁或更换旧的空调过滤网所有设备添加润滑油检查所有传送带（包括调紧和更换）检查所有的固定螺钉和轴承座查看是否有松脱或烧坏的电线检查和修理所有的房顶风扇检查是否有漏水，特别是水泵密封条、柔性连接管及地下等周围检查大楼管理系统的运作情况，确保设备正常工作把握一切能够免费取暖和制冷的机会对采用定量空调系统之处，查看是否可转换为变量空调系统的可行性。9. Is all equipment within the hotel being lubricated according to manufactures standards? 酒店内所有设备是否都根据制造标准添加润滑油？All machines within the hotel will operate more independently when properly lubricated (check operating manuals for time cycle)Review oil viscosity pour point and flash and fire points for each type of equipment Know grease penetration (product consistency and texture) quality and melting pointKnow differences between commonly used oils (circulating, gear, machine, and refrigeration). Non petroleumubricants such as synthetic and solid are not often found in use at hotelsRun emergency generator once a week, check oil & water levels and battery酒店内所有机械在正常添加润滑油的情况下能够更独立的运作（时间周期查看操作手册）查看每种设备的油粘度倾点、闪点和燃点了解润滑油的渗透性（产品浓度及质地）和熔点了解常用油（循环油、齿轮油、机械油和冷冻油）之间的差别。非石油润滑油，如，人造油和固体油等在酒店不常使用每周运行一次应急发电机，检查油箱、水箱和电池情况10. Does the hotel offer a shuttle and/or transportation? 酒店是否提供穿梭巴士和/或接送服务？Preventative maintenance on hotel vans and watching fuel cost closely can reduce overall costs. 对酒店客车进行预防性维护并密切观察燃油费用能够减少整体成本。Isa hotel employee regularly checking the tyre pressure and air filters on the van? 是否有一名酒店员工定期检查轮胎压力和客车的滤清器？11. Does the hotel follow all COSHH procedures regarding use of all Chemicals? 酒店在化学品的使用方面是否遵循危险物质控制规程（简称COSHH）的各项程序规定？ Is all MSDS documentation on property up-to-date?酒店中所有化学品安全技术说明书（简称MSDS报告）文件是否都是最新的内容？Are all employees provided with personal protective equipment?是否向所有员工提供了个人防护用品？Ensure daily water monitoring is in place to minimize the quantities of product consumed.确保对每天用水情况进行监督，从而减少化学品消耗量。Review the water softening regimes to be sure that water softening is used where actually needed (HWS production, kitchens laundry etc)12. Does the hotel have an energy and waste management co-coordinator and, if not, define the responsibilities of this role? This could include: 酒店是否有一名能源和废物管理协调员，如果没有，详细描述这个角色的职责？其中可以包括：Carry out energy and waste audit for your department with the hotels chief engineer, to assess current performance与酒店总工程师一起，对你的部门进行能源和废物审计，以评估当Compare your departments individual consumption figures with hotel industry benchmarks (if applicable) to determine potential savings将你部门的单独消耗数字与酒店行业的基准（如果适用的情况下）进行对比，以确定可Set or identify benchmarks for each area, set out an action plan to reduce consumption based on the findings of the energy and waste management audit.为每个区域设定或确定基准，根据能源和废物管理审计的结果制定行动计划以减少消耗。Prepare a summary of opportunities on the basis of greatest potential saving / least investment. 以最大的节约潜力或最少的投入为基础，准备一份各种节约机会的总结。Establish realistic goals and targets for your department and for the hotel overall, through the energy and waste management committee.通过能源与废物管理委员会，为你的部门和整个酒店制定切实可行的目标和目的。Network with other IHG properties for energy and waste management ideas与其他IHG酒店交流沟通，分享能源和废物管理方面的想法。With the assistance of the hotels training department, train all staff to better understand the prudent use of energy and to better manage waste.在酒店培训部门的协助下，对所有员工进行培训，从而更好的理解节约使用能源并更好的管理废物。Refer to energy master plan and waste management committee in order to ascertain achievements to date and to formulate ideas for the future.查阅和求助于能源总规划及废物管理委员会，以确定至今为止的成绩，并构思未来的计划。Use the environmental manual to refer to energy, waste management and purchasing sections.使用环境保护手册，查阅有关能源、废物管理和采购的章节。Have chief engineer or Green Champion train all staff to better understand environmental Manual, Best Practices and review checklist.由总工程师或绿色行动倡导人为所有员工进行培训，从而更好的理解环境保护手册、最佳实践并回顾工作清单。Electrical 电力Electrical consumption is one of the most costly aspects of hotel management from both a financial and environmental standpoint. With careful design, it is possible to minimize this load without diminishing the well being of guests and staff. This can be achieved through the use of: Efficient lighting design Energy saving products On-site power generation 电力消耗不论是财务还是环保角度，都是酒店管理中花费最高的成本之一。经过精心设计，完全可能将这一负担降到最低，而不会损害到客人和员工的利益。这可以通过采用以下途径实现： 节能型照明设计 节能产品 现场发电 13. Efficient Lighting: Have your reviewed guest room lighting? 节能型照明：你是否考察过客房的照明Zero Use of Incandescent Lamps in Guest Rooms - Compact Fluorescent Lights (CFLs) are about60% more efficient than the standard incandescent bulbs and available in a variety of shapes, sizes, and color temperatures to suit different applications. The overall quality of CFLs has also increased: however, special care should be taken when selecting CFLs as the quality and performance varies. Fluorescent lights have longer life than standard incandescent bulbs(approximately 15,000 hours); Available in all sorts of shapes, sizes, color temperatures, and dimming applications; Low capital costs and very short payback (typically less than 2 years).客房不使用任何白炽灯 紧凑型荧光灯（CFL）比普通白炽灯泡约节省60%，并且有各种形状、大小、色温，可以适合不同的应用需要。紧凑型荧光灯的总体质量也有所提高，但由于质量和性能各异，在挑选时还是应该特别注意。荧光灯比普通白炽灯泡的使用寿命长（大约15,000小时）；并且有各种形状、大小、色温和变暗应用；低资本投入且回报期非常短（一般不超过2年）。14. Energy efficient lighting: Have you explored Occupancy Sensors in Offices and corridors (for decorative fixtures)? 节能型照明：是否考虑过办公室和走廊（装饰性设备）使用感应传感器？Occupancy sensors are used as an energy conservation strategy for both lighting and mechanical systems. Occupancy sensors are a very effective conservation strategy for hotels, as this type of building that often has high space occupancy diversity as people travel between their rooms and the various resort activities. This is an Inexpensive solution to significantly reduce energy consumption.感应传感器被用于照明和机械系统的节能策略中。感应传感器是酒店一项非常有效的节能策略，由于人们在房间之间走动和进行各种活动，而造成酒店建筑中空间的占用经常发生变化。这是一项价格低廉、但却能大幅降低能耗的解决方案。Energy Efficient products: Energy efficient products use less energy and water, save money, and help protect the environment.节能产品：节能型产品使用更少的能源和水、节省资金、有助于保护环境。15. Energy Efficient products: Have you reviewed your TVs? 节能型产品：你是否考察过电视机？Energy Efficient TVs - All televisions will be LCDs节能型电视机 所有电视机将采用液晶屏16. Energy Efficient products- Have you reviewed Guest Room Refrigerators? 节能型产品：你是否考察过客房冰箱？All guestroom refrigerators will be absorption (no compression)所有客房冰箱将为吸收式冰箱（无压缩机）17. Operate chillers, boilers, pumps, cooling tower equipment in accordance with actual loads. 根据实际负载进行冷却器、锅炉、水泵、冷却塔设备的运作。 Shut off equipment not required for the load. No simultaneous cooling and heating unless intermediate seasonal conditions dictate (4 pipe system) and humidity or zone control calls for reheating.负载不需要时应关闭设备。除非过渡性季节环境要求（4管系统），以及湿度或区域控制要求重新加热，否则不应同时运作制冷和取暖设备。18. Schedule HVAC equipment and systems to time of day, week or holiday operation. 为HVAC设备