酒店接待处2.doc

精品文档就在这里-各类专业好文档，值得你下载，教育，管理，论文，制度，方案手册，应有尽有-44Yes， we do have a reservation for you对了，我们这儿是有您预订的房间。45Would you please fill out this form while I prepare your key card for you？请您把这份表填好，我同时就给您开出入证，好吗？46What should I fill in under ROOM NUMBER？“房间号码”这一栏我该怎么填呢？47Ill put in the room number for you later on过会儿我来给您填上房间号码。48You forgot to put in the date of your departure您忘了填写离店日期了。49And here is your key，MrBradleyYour room number is 1420给您房间的钥匙，布拉德利先生。您的房间号码是1420。50It is on the 14th floor and the daily rate is90房间在14层，每天的房费是90美元。51 Please make sure that you have it with you all the time请务必随时带着它。52 My business negotiation has progressed much more slowly than I had expected我的业务谈判进行得比我原先预料的慢了许多。53 I wonder if it is possible for me to extend my stay at this hotel for two days我想知道是否可以让我在这儿多呆两天。54Ill take a look at the hotels booking situation我来查看一下本店房间的预订情况。55Im glad that well be able to accept your extension request很高兴我们有办法接受您延长住宿的要求。56 But Im afraid that it will be necessary for us to ask you to change rooms for the last two nights不过，恐怕最后两天我们得请您搬到别的房间去。57 We have already let your room to another gentleman我们已经把您住的房间租给了另外一位先生。58 Thats no problem at all没问题。Dialogue AA： Good morning， sir Can I help you？B：Good morning！I have a reservation for a single room with a bath hereA： May I have your name， sir， please？B：Bradley，John BradleyA：Just a moment， sir， while I look through our listYes，we do have a reservation for you， Mr BradleyWould you please fill out this form while I prepare your key card for you？B：YesCan I borrow your pen for a minute， please？A：SureHere you areB：What should I fill in under ROOM NUMBER？A： You can just skip that Ill put in the room number for you later onB：（After he has completed the form） Here you areI think Ive filled in everything correctlyA： Let me seename， address， nationality，for war ding address， passport number， place of issue， signature and date of departureOh，here，sirYour forgot to put in the date of your departure Here let me fill it in for youYou are leaving on？B：Ocrober 24A：Now everythings in orderAnd here is your key，MrBradleyYour room number is 1420 It is on the14th floor and the daily rate is90Here is your key card with all the information on your booking， the hotel services and the hotel rules and regulations on itPlease make sure that you have it with you all the timeYou need to show it when you sign for your meals and drinks in the restaurants and the barsYou also need to show it when you collect your key from the Information DeskB： OKIll take good care of itA： And now if you are ready，MrBradley， Ill call the bell-boy and hell take you to your roomB： Yes， Im readyThank youA：I hope you enjoy your stay with usB：Ill tryDialogue BA：Good morning！Can I help you？B：Good morning！ Im MrDoug lass in room 1208 My business negotiation has progressed much more slowly than I had expectedThis makes it necessary for me to stay on here for another dayI wonder if it is possible for me to extend my stay at this hotel for two daysA： Ill take a look at the hotels booking situation Yes， sir，Im glad that well be able to accept your extension requestBut Im afraid that it will be necessary for us to ask you to change rooms for the last two nightsYou see，we have already let your room to another gentle-manIs that acceptable to you？B： Yes， thats no problem at allA： Let me see room 1111 Will be vacant How about room1111？B：That is fineA：When would you like to move tomorrow？B： I dont knowA：The new occupant will be checking in a little after twelveB： That means I have to move out before 12 Let me see Ill be leaving for the negotiation at 930 tomorrow morning and I will not be returning to the hotel until sometime in the afternoon So Im going to have to do it before I go to the negotiationWell，I think I will move at 9oclockA： GoodI will send a bellboy to your room and help youwith your luggage at 9 oclock And please remember to bring your key card to the reception desk when you pass it tomorrow so that I can change the room number on itB：I willThank you very muchA：GoodbyeWords and Expressionsnationality n国籍forward v发送，寄发for warding address 转投地址passport n护照place of issue 发照地点signature n签名departure n离开regulation n规章，规定，条例negotiation n谈判；磋商extension n延长日期-精品 文档-