1、Unit 7 GMs Difficult Road AheadEpisode 1 If the old saying “whats good for American is good for General Motor and vice versa” is still true, we are all in a lot of trouble、 General Motors is limping along in the breakdown lane, in need of a lot more than a minor tuneup、 With GMs stock trading near a
2、n all time low and its bonds rated as junk, the pany reported losses of more than $10 billion last year、 Unless it stops hemorrhaging money, it will have to be towed into bankruptcy courta consequence that could cascade through the American economy, threatening up to a million jobs and changing the
3、dreams of American workers、 *General Motors is not just another pany、 For almost a century, it was emblematic of American industrial dominance, with a car for every customer and a brand for every stratum of society、 *Back when Pontiacs were as sexy as Sinatra and Cadillac the synonym for luxury, GM
4、made half the cars in the United States、 And a job on one of its assembly lines was a ticket into the middle class、 But that was before the first oil shock, and the Japanese imports、 Today, General Motors is losing $24 million a dayand * all bets are off、Cole: *And this is not a phantom crisis or a
5、fake crisis、 This is a real crisis、 David Cole is chairman of the Center for Automotive Research, a nonprofit consulting firm in Ann Arbor Michigan、 He is widely considered one of the industrys top analysts, and believes that Detroit is now facing what the steel industry and the big airlines have al
6、ready been through: high labor costs that make it almost impossible to pete、Cole: And every one of the Big Three faces a problem right now of about $2000 to $2500 per vehicle produced cost disadvantage、 * If that plays out over time, theyre all dead、Correspondent: Change or die、Cole: Its change or d
7、ie、 Everything is driven by a profitable business、 If you cant be profitable, you cant be in business、Episode 2: Wagoner: This is a midsized car, the Chevy Impala SS It has certainly not escaped the attention of General Motors chairman Rick Wagoner, who we met at the Detroit Auto Show and may have t
8、he toughest job in America: running a corporation many analysts believe has bee, too big , too bloated and too slow to pete with more nimble foreign petitors、Correspondent: How did General Motors get to the point where it is right now?Wagoner: Cause we have a long history, almost 100 years、 We have
9、a lot of employees、 We have a lot of retirees, a lot of dependents、 And promises were made about benefits to those people that werent very expensive when they were made、 And its really given us some financial challenges、 One of them is that most of the people on GMs payroll are no longer making cars
10、、 Every month, it sends out nearly a half million pension checks to former workers, many of whom retired in their 50s after 30 years of service and live in munities where GM plants closed long ago、 Then there is the everrising cost of health care、 GM has one of the most generous plans in America and
11、 provides it to 1、1 million people retirees, workers and their dependents at a cost of $6 billion a year、 More than any pany in America、 Gary Chaison, a professor of industrial relations at Clark University, has done the math:Chaison: It es to about $1400 a car now、 thats what the health care premiu
12、ms of the workers who make that car is、Correspondent: More that steel?Chaison: Yeah、 Much more than steel, much more than glass, much more than any other part、 What youre doing when youre buying a car is youre spending a lot of money for the health care benefits of workers who are making that car、 I
13、ts cost most of GMs foreign petitors dont have because their workers are usually covered by some form of government health insurance in their own countries、 Rick Wagoner says its one of the promises made to workers, in good times, that it can barely afford in bad、Episode 3: Correspondent: Do you thi
14、nk that those promises can be kept?Wagoner: Well, we feel a responsibility to the people that those promises were made to、 We also have a responsibility to insure that our business is successful in the future、 The future looks so bleak that the United Auto Workers, the union that represents GMs hour
15、ly workers, agreed last year to give back some hardwon concessions, which included a $1 an hour costofliving raise for active workers, and required retirees to pay up to several hundred dollars a year towards medical insurance that had always been free、 UAW President Ron Gettelfinger says it was pai
16、nful but necessary、Correspondent: Was it hard to sell?Gettelfinger: Sure it was hard to sell、 First of all, it was hard for us to convince ourselves that we needed to do something、 It was not the easy decision to make, but it was a right decision to make in the long term、 Because our concern is the
17、longterm viability of our membership both active and retired when it es to their benefits or to their wage levels、 And the consensus is the union may have to give up a lot more, either before or during next years contract negotiations, if General Motors is to avoid bankruptcyan oute that could allow
18、 the pany to scrap its labor agreements, slash wages and pass off its pension obligations to the federal government、 Cole: If you or I were given a choice between gold and silver, well take the gold every time、 Gold is no longer an option、 The choice that theyre facing, literally, is between lead an
19、d silver、 If they dont do the right things, theyre gonna get lead、Silver is still terrific、 And I think thats where were headed、 The industry can afford silver, but they can no longer afford gold、Correspondent: This is the end of the corporate welfare state?Cole: Its the beginning of the end, big ti
20、me、Episode 4: General Motors is still the largest automobile manufacture in the world, and most experts will tell you it has never made better cars and trucks、 But its market share has fallen to 24 percent, and it has too many plants and too many people for the number of cars its selling、GM wants to
21、 shut down all or part of a dozen facilities and get rid of 30,000 workers by the end of 2008,but its hamstrung by its contract with the UAW, which says it would still have to pay these workers under something called the “job bank”、Cole: people are paid essentially a full salary and arent working ca
22、nt work、 You cant afford literally hundreds of millions of dollars in wage to people that arent working、 So the way to deal with that is to buyem out of their job、 And thats gonna be a big part of whats happening in just the next few months、” The process has already begun、 The week before last, Gene
23、ral Motors served up one of the biggest buyout packages in corporate history, offering 113,000 hourly employees anywhere from $35,000 to $140,000 to walk away from their jobs or take early retirement、 The buyout could cost GM up to $2 billion, so last week it sold off a chunk of one of its most prof
24、itable business, GMACs mercial mortgage division, to help pay for it、 But the ultimate cost could be much greater for munities all over the Midwest、 Several generations of American workers * put food on the table and kids through college working at GM factories like this one in Janesville, Wisconsin
25、, where *a union job with General Motors was as close as you could get to guaranteed lifetime security、 Its hard work with lots of overtime, but in a good year they can make $100,000, with up to five weeks vacation、 Its a great job; the problem is, it can be done in Mexico now for $3 an hour, and pe
26、ople here are nervous、 Almost everyone in Janesville either works for GM or has a relative or family member that does、Flood: Everybody knows, you know, General Motors is the horse that pulls our car、 I think thats true、l Its the favorite subject at the Eagle Inn, just down the street from the union
27、hall, where we shared a cup of coffee with retirees Steve Flood and Claude Eakins and current UAW workers Ron Splan and Matt Symons, who make SUVs at the Janesville plant、Correspondent: What would happen to Janesville if GM went into bankruptcy?Splan: It certainly wouldnt be a pretty picture、 I mean
28、, theres probably 20 industries in Janesville here that supply directly to the Janesville General Motors plants、 So it would be devastating、Correspondent: Are you willing to make more concessions?Flood: You bet、 Were gonna make sure GM survives、 What we do, Im not sure、Splan: They know that were all
29、 in the same boat、 I mean, if its got a hole in it, were all, were all sinking、 There are some who have actually suggested that bankruptcy might be good for General Motors in the long runthat it would allow the pany to reposition itself petitively in the global market、GM chairman Rick Wagoner isnt o
30、ne of them、Wagoner: Our view is thats a very bad idea、 First of all, we dont think its gonna happen、 We dont think its a good strategy、 And we think a lot of people would lose if we did that, ranging from shareholders to employees to dealers to suppliers、 And its my view that all this talk about ban
31、kruptcy is way overselling the risk side of the business、 But a lot of things could go wrong、 A potential strike at Delphi Corp、, GMs major parts suppliers, could shut down general Motors assembly lines and create a liquidity crisis、 Corporate raider Kirk Kerkorian, whose intentions are unknown, is
32、now GMs largest individual stockholdersand making his presence felt、 But most of all, GM needs to begin selling more cars and trucks without having to give them away with huge discounts、Episode 5: Wagoner: Thefirstthing、werebringing out at the beginning of the year is this all new sports car, the Sa
33、turn Sky, a greatthingtohaveintheirshowroom、Correspondent: Itsdefinitelynotdoubty、Wagoner: Definitelynot、It needs to revive Buick and Pontiac the same way it resurrected Cadillac, with bold new designs and their own distinct identities、 Lutz: ThisisoneofourCadillacstudios、 Right now the cars that wi
34、ll save GM, or not, are cloaked in blue shrouds at the panys supersecret design center in Warren, Michigan、 Under the watchful eye of 74yearold vicechairmanBobLutz,alegendarydesignguru,whoonceranChrysler、Lutz: Unfortunately this is a car that Id like to be able to show, but for petitive reasons weca
35、ntshowitall、Illjustshowyousomeofthe,someoftheadvancedworkthatweredoingongrills thatthisisobviouslyaCadillac,noconcealingthat、Correspondent: WouldyouhavetokillmeifIjusttookthisthingandrippeditrightout?Lutz: Iwouldnotbepleasedwithyou、 Lutz acknowledges that GM became placent over the years, producing
36、too many anonymous cars with this uninspired designs and * delegating the design process too low in the corporate structure、Lutz: During the period of GMs greatness in the 50s and 60s, design ruled、 And *the finance people ran behind to try to reestablish order and pick up the pieces、 We just lost t
37、he focus on design、 *There is no detail too small for his attention right now、 From sheet metal fits to upgrading interiors, and getting rid of what he calls that “nasty rat fur upholstery、Lutz: I mean, the answer is product, product, product, product, product、 And Im happy to say that my experience
38、s, that automobile panies always do their best products when theyre in dire straits, because all the second guessers get out of the way、 Luze says the pany has turned the corner on reliability and customer satisfaction, and the J、D、 Power quality surveys bear him out、 He says changing public percept
39、ions will take longer、 One encouraging development came at the Detroit Auto Show when Lutz unveiled the new sleek Camaro concept car, which debuted to unanimous acclaim and was selected as best car at the show、 Its exactly what GM needs right now, not at an auto show, but in its showroom、l Wagoner:
40、Were enthused about it and everybody wants to know, So, are you gonna build it?Correspondent: And the answer is?Correspondent: We should have like 60,000、Wagoner: Its firm or maybe wed like to do it、We havent made the call yet、Correspondent: Really, you havent?Wagoner: We havent made the call、 Weve introduced it as a concept、 Sometimes we do that to see how people to react it、Correspondent: Well, it was just named the best car in the show、Wagoner: Yeah, well I just got that information、 That does suggest that if we didnt try to build this, we might be brain dead、 Stay tuned、