盛传移动商务信息平台.ppt

单击此处编辑母版标题样式,单击此处编辑母版文本样式,第二级,第三级,第四级,第五级,*,盛传移动商务信息平台,简介及应用,鸿程企业管理咨询有限公司,近年来，美发行业发生了翻天覆地的变化，很多企业在经历过最初的创业阶段之后开始走向成熟。整个行业产值高速增长，,并且逐步成为就业人数最多的劳动密集型行业之一。,目前，国内美发行业已经走上了规模化发展的道路。在当前信息化高度发达的社会中，企业之间的竞争已经从原来原始单一的产品规模的竞争转化到了复杂多样化的经营管理(包括：产品品牌，服务质量，人才，客源的开发和维护，成本的控制等等)，以及企业文化建设，信息等等诸多方面的竞争。其中又以管理竞争为重中之重。,美发行业,的规模化集团化的发展已经成为一个必然趋势。整个行业出现了众多品牌林立，良莠不齐的局面,竞争空前激烈。好比一场规模浩大的马拉松角逐，谁能够跑在前面，关键是依赖自身的实力。在同样的规模，同样的市场，同样的产品，同样的人员，同样的资金下，管理思想与管理方式就成为实力区别的根本所在。一个有着好的管理思想，管理模式的美发店，即使规模小，却可以在很短的时间内发展壮大。反之，有些已经达到一定规模的企业，由于管理跟不上发展的步伐，不得不停止发展甚至缩小规模，这种现象在我们身边比比皆是。管理已经成为美容美发行业发展的关键因素。随着整个行业向着规范化发展的道路迈进，美发行业管理软件也应运而生，成为与美发行业共同发展，协助这个行业迈向更高层面的重要支柱之一。,美发行业现状,1.员工没有积极性、自由散漫、难于管理，服务质量不能提高，客户满意度低;,2.好不容易把员工从一个生手培养成熟练工，员工却要离职，人员流失率非常高;,3.库存产品被大量的消耗，却不知如何被消耗，成本黑洞严重吞噬营业利润;,4.客户没有被持续性积累，好不容易吸引来了新客户，老客户却在悄悄的流失;,5.营销策略单一，没有核心竞争力，营销活动往往只会拷贝别人的模式，没有独创性;,6.对各种营销活动缺乏科学的判断和考量，无从知晓营销活动的有效性;,7.管理模式粗放，决策往往是管理者拍主观决定，缺乏大量详实的报表统计分析;,8.经营管理缺乏科学依据，往往拷贝其他店的管理模式，没有形成适合的管理方式。,美发行业单店管理中常见的问题,会员在各门店间无法实现跨店消费、跨店储值、跨店查询等，给会员带来麻烦的同时，降低了会员对企业的忠诚度,;,产品的调拨分配没有科学的工具，在统计库存数据时耗费大量人力,;,无法及时获得各门店营业的第一手数据，人工统计的数据存在一定虚假，给企业经营带来隐藏的巨大风险,;,原有的收银软件无法支持不断扩张的企业规模，数据传输非常慢，同时容易出现错误，导致结帐时间过长，会员卡金额出错等问题，给企业发展造成严重阻碍,;,5.,无法及时汇总各店的营业数据，会员数据，人事数据，库存数据等信息，企业决策变成空中楼阁，且决策周期过长。,美发连锁机构管理中常见的问题,基于以上诸多问题的存在，美发行业的管理者迫切地需要学习先进管理思想、管理模式，帮助他们解决管理中的瓶颈，且能够帮助解决经营管理中的各种实际问题，使经营管理变得高效、科学。,吸引一个新客户所耗费的成本大约相当于保持一个现有客户的5倍。”摘自营销管理第9版 美 菲利普考特勒,会员制客户管理模式，是店家为了维系与客户的长期交易关系，而发展出的一种较为成功的关系营销模式。会员卡是这种营销模式的载体。在具体实践中，会员卡根据客户管理模式和促销方式的不同，可分为折扣卡、记帐卡、储值卡等类型。其中，以储值卡和折扣卡最为店家喜爱，因为它所代表的关系链最牢固，能为商户锁定大量的老顾客。,但在具体操作过程中，由于需要处理大量的客户信息、交易信息和资金流动，人工操作费时费力，差错频繁。为了加快信息处理速度，缩短交易的认证时间和避免差错，快速统计店内经营数据并通过分析统计数据找出店内存在的问题，计算机信息处理技术的应用势在必行。为了让现有的客户不流失，同时能不断发展新的客户群体，与客户保持良好的沟通至关重要。但这恰恰是很多店家感到头疼的一个问题。在手机和网络日益普及的今天，通过短信和网络保持与客户的互动沟通是解决这一问题的最佳方法，盛传移动商户信息平台就是应这样的需求而开发的。,美发行业使用软件的目的,盛传移动商务信息平台是深圳盛传科技有限公司为专业美发行业量身定做的一套功能强大的商务信息化管理系统。系统以互联网作为支撑载体(IE浏览器访问)，将客户管理、短信群发、顾客消费收银、会员消费后卡内余额短信提醒、消费三天后短信自动回访、员工信息管理、员工考勤管理、库存管理、员工业绩统计、店内业绩统计、手机查询业绩等功能模块紧密结合起来，并采用科学的由连锁总部统一管理各分店的模式，给连锁商户提供非常好的支持。操作简单方便，界面美观大方，能帮助经营者摆脱繁琐的手工操作，更有效的管理店内日常事务。科学的管理方法会给您带来无限的效益，盛传能带给您的不仅仅是数据统计，还有全新的顾客消费体验与顾客服务方式，全面提升店家的形象和档次。,盛传移动商务信息平台简介,盛传移动商务信息平台软件结构图,系统基础设置,1.会员卡类型设置(店里发行的所有会员卡类),2.服务项目设置(店里推出的服务项目,洗剪吹烫染护),3.员工级别设置(发型师、技师、助理、前台),4.日常开支类型设置(生活费、铺租、水电费等等),5.商品类型设置(洗护类、造型类),6.其他设置（会员卡积分规则、积分兑奖设置、生日提醒等）,7.录入员工资料、录入卖品资料。,原始数据采集,1.流水单输入(现金+用卡),2.店内开支记录,数据统计,(报表、图表),盛传移动商务信息平台店务操作示意图,员工上下班考勤刷卡,核对数据报表,(员工业绩表,店内业绩表),审查输入的流水单,非持卡会员现金消费,刷卡、用卡消费,、会员卡充值,开卡、保存顾客资料,盛传移动商务信息平台,开支记录,产品入库、出库,如果会员卡类型设置中设置了贵宾卡发送,金额提醒短信,则会员资料提交以后，顾客手机马上能收到这样一条短信,尊敬的王小姐，衷心感谢,您对XX店的大力支持，您,本次开卡充值500元,本店,将以最高品质竭诚为您服,务!,会员刷卡、调出顾客资料,支持跨店刷卡消费,会员未带卡，报手机号码或者姓名也可以调出顾客资料。,会员项目消费(消费前),会员项目消费(消费后),如果会员卡类型设置中设置了贵宾卡发送金额提醒短信，,该张单输入以后，顾客还没有走出店门，手机马上能收到这样一条短信:,尊敬的王小姐，欢迎,光临XX店，您本次消,费30元，卡内余额470,元，本店全体员工恭,候您下次光临!,这就是盛传极具特色的,会员卡内金额变动短信提醒功能,，它类似于,银行和移动公司那种交易或充值后的短信提醒功能，能带给店里的,顾客非同一般的消费体验，在某种程度上提升店的档次和科技含量。,一般适用于储值卡顾客，现金消费的顾客可以设置为不发送。,卖品销售,会员卡充值,顾客还可以给自己的会员卡设置密码,在服务项目设置中，我们可以设定每个项目是否要发送回访短信,只要顾客消费了需要回访的项目，比如烫发或染发，则三天后，系统能够自动发送短信,到顾客手机上做回访，回访短信的内容可以在“,短信发送,”,短信回访内容设置,“中设定。,尊敬的王小姐：您好，衷心感谢您对XX店的大力支持！请问您在我店做的发型好打理吗？您对我们发型师的服务还满意吗？你觉得我们的收费合理吗？期待您回复宝贵意见，以便于我们下次能更好的为您服务。谢谢！店长投诉热线：13800138000,3天后,下面我们开始了解盛传的另外一个激动人心的短信功能-短信自动回访,点击回复还可以继续回复顾客的短信,3天后顾客收到这条短信会怎么样呢？可以直接回复短信到系统中,这里能够显示这位顾客的最近三次消费（顾客所做项目、消费金额、服务员工），,如果顾客不满意，老板一眼就能找到相关的责任人。,对于不是很满意的顾客，可以通过短信采取一些挽回和补救措施，尽量留住这个顾客，防止流失。,对于满意的顾客，一样可以在短信中通过话术让客人给发型师介绍朋友，达到客带客的目的。,回复顾客的短信,系统能列出查询时间段内的第一张单号和最后一张单号，如果中间,有漏掉单没有输入，则可以查询出没有录入的单。,顾客项目消费、卖品、开卡充卡、店内开支都会产生非常明细的记录,员工服务记录,卖品销售记录,会员充值记录,店内日常开支,店内日常开支,丑小鸭总店店内业绩统计表,2008-06-15,至,2008-06-15,指定客数：89,指定业绩：4653.6,非指定客数：60,非指定业绩：3915.2,总客数：149,客单价：57.5,男客数：15,男客业绩：275.0,女客数：134,女客业绩：8293.8,明细,名称,数量,业绩,指定项目数,非指定项目数,修眉,1,5.0,0,1,化妆,0,0.0,0,0,烫睫毛,0,0.0,0,0,加洗发水5元,0,0.0,0,0,水洗剪,25,567.0,14,11,加洗发水10元,3,30.0,0,3,干洗吹,34,410.8,21,13,洗脸,0,0.0,0,0,水洗吹,65,1175.6,39,26,接发,0,0.0,0,0,干洗剪,22,446.4,13,9,护发,0,0.0,0,0,挑染,1,67.0,0,1,离子烫,4,493.0,1,3,热烫,14,2504.0,10,4,染发,2,213.0,0,2,前护,3,45.0,2,1,后护,16,308.0,9,7,冷烫,12,1562.0,6,6,矫正,3,133.0,1,2,加工接发,0,0.0,0,0,加洗发水15元,0,0.0,0,0,加工护理,3,83.0,0,3,散客,0,0.0,金卡,0,0.0,贵宾卡,0,0.0,贵超卡,6,2420.0,超值卡,0,0.0,会员卡,0,0.0,淑女剪发卡,0,0.0,项目操作卡,0,0.0,银卡,0,0.0,钻石卡,0,0.0,百变卡,4,482.0,礼券,0,0.0,金卡,0,0.0,贵宾卡,2,500.0,贵超卡,3,1200.0,超值卡,0,0.0,会员卡,0,0.0,淑女剪发卡,0,0.0,项目操作卡,0,0.0,银卡,0,0.0,钻石卡,0,0.0,百变卡,0,0.0,礼券,0,0.0,丑小鸭总店店内业绩统计表,2008-06-15,至,2008-06-15,指定客数：89 指定业绩：4653.6 非指定客数：60 非指定业绩：3915.2 总客数：149 客单价：57.5 男客数：15 男客业绩：275.0 女客数：134 女客业绩：8293.8,明细,名称,数量,业绩,指定项目数,非指定项目数,修眉,1,5.0,0,1,化妆,0,0.0,0,0,烫睫毛,0,0.0,0,0,加洗发水5元,0,0.0,0,0,水洗剪,25,567.0,14,11,加洗发水10元,3,30.0,0,3,干洗吹,34,410.8,21,13,洗脸,0,0.0,0,0,水洗吹,65,1175.6,39,26,接发,0,0.0,0,0,干洗剪,22,446.4,13,9,护发,0,0.0,0,0,挑染,1,67.0,0,1,离子烫,4,493.0,1,3,热烫,14,2504.0,10,4,染发,2,213.0,0,2,前护,3,45.0,2,1,后护,16,308.0,9,7,冷烫,12,1562.0,6,6,矫正,3,133.0,1,2,加工接发,0,0.0,0,0,加洗发水15元,0,0.0,0,0,加工护理,3,83.0,0,3,散客,0,0.0,金卡,0,0.0,贵宾卡,0,0.0,贵超卡,6,2420.0,超值卡,0,0.0,会员卡,0,0.0,淑女剪发卡,0,0.0,项目操作卡,0,0.0,银卡,0,0.0,钻石卡,0,0.0,百变卡,4,482.0,礼券,0,0.0,统计表能汇总所有的店务操作记录，并生成详细的报表,丑小鸭总店店内业绩统计表,2008-06-15,至,2008-06-15,指定客数：89,指定业绩：4653.6,非指定客数：60,非指定业绩：3915.2,总客数：149,客单价：57.5,男客数：15,男客业绩：275.0,女客数：134,女客业绩：8293.8,明细,名称,数量,业绩,指定项目数,非指定项目数,修眉,1,5.0,0,1,化妆,0,0.0,0,0,烫睫毛,0,0.0,0,0,加洗发水5元,0,0.0,0,0,水洗剪,25,567.0,14,11,加洗发水10元,3,30.0,0,3,干洗吹,34,410.8,21,13,洗脸,0,0.0,0,0,水洗吹,65,1175.6,39,26,接发,0,0.0,0,0,干洗剪,22,446.4,13,9,护发,0,0.0,0,0,挑染,1,67.0,0,1,离子烫,4,493.0,1,3,热烫,14,2504.0,10,4,染发,2,213.0,0,2,前护,3,45.0,2,1,后护,16,308.0,9,7,冷烫,12,1562.0,6,6,矫正,3,133.0,1,2,加工接发,0,0.0,0,0,加洗发水15元,0,0.0,0,0,加工护理,3,83.0,0,3,散客,0,0.0,金卡,0,0.0,贵宾卡,0,0.0,贵超卡,6,2420.0,超值卡,0,0.0,会员卡,0,0.0,淑女剪发卡,0,0.0,项目操作卡,0,0.0,银卡,0,0.0,钻石卡,0,0.0,百变卡,4,482.0,礼券,0,0.0,金卡,0,0.0,贵宾卡,2,500.0,贵超卡,3,1200.0,超值卡,0,0.0,会员卡,0,0.0,淑女剪发卡,0,0.0,项目操作卡,0,0.0,银卡,0,0.0,钻石卡,0,0.0,百变卡,0,0.0,礼券,0,0.0,丑小鸭总店店内业绩统计表,2008-06-15,至,2008-06-15,指定客数：89 指定业绩：4653.6 非指定客数：60 非指定业绩：3915.2 总客数：149 客单价：57.5 男客数：15 男客业绩：275.0 女客数：134 女客业绩：8293.8,明细,名称,数量,业绩,指定项目数,非指定项目数,修眉,1,5.0,0,1,化妆,0,0.0,0,0,烫睫毛,0,0.0,0,0,加洗发水5元,0,0.0,0,0,水洗剪,25,567.0,14,11,加洗发水10元,3,30.0,0,3,干洗吹,34,410.8,21,13,洗脸,0,0.0,0,0,水洗吹,65,1175.6,39,26,接发,0,0.0,0,0,干洗剪,22,446.4,13,9,护发,0,0.0,0,0,挑染,1,67.0,0,1,离子烫,4,493.0,1,3,热烫,14,2504.0,10,4,染发,2,213.0,0,2,前护,3,45.0,2,1,后护,16,308.0,9,7,冷烫,12,1562.0,6,6,矫正,3,133.0,1,2,加工接发,0,0.0,0,0,加洗发水15元,0,0.0,0,0,加工护理,3,83.0,0,3,散客,0,0.0,金卡,0,0.0,贵宾卡,0,0.0,贵超卡,6,2420.0,超值卡,0,0.0,会员卡,0,0.0,淑女剪发卡,0,0.0,项目操作卡,0,0.0,银卡,0,0.0,钻石卡,0,0.0,百变卡,4,482.0,礼券,0,0.0,员工业绩统计表,明细,散客,0,0.0,金卡,0,0.0,贵宾卡,0,0.0,贵超卡,6,2420.0,超值卡,0,0.0,会员卡,0,0.0,淑女剪发卡,0,0.0,项目操作卡,0,0.0,银卡,0,0.0,钻石卡,0,0.0,百变卡,4,482.0,礼券,0,0.0,金卡,0,0.0,贵宾卡,2,500.0,贵超卡,3,1200.0,超值卡,0,0.0,会员卡,0,0.0,淑女剪发卡,0,0.0,项目操作卡,0,0.0,银卡,0,0.0,钻石卡,0,0.0,百变卡,0,0.0,礼券,0,0.0,丑小鸭总店店内业绩统计表,2008-06-15,至,2008-06-15,指定客数：89 指定业绩：4653.6 非指定客数：60 非指定业绩：3915.2 总客数：149 客单价：57.5 男客数：15 男客业绩：275.0 女客数：134 女客业绩：8293.8,明细,名称,数量,业绩,指定项目数,非指定项目数,修眉,1,5.0,0,1,化妆,0,0.0,0,0,烫睫毛,0,0.0,0,0,加洗发水5元,0,0.0,0,0,水洗剪,25,567.0,14,11,加洗发水10元,3,30.0,0,3,干洗吹,34,410.8,21,13,洗脸,0,0.0,0,0,水洗吹,65,1175.6,39,26,接发,0,0.0,0,0,干洗剪,22,446.4,13,9,护发,0,0.0,0,0,挑染,1,67.0,0,1,离子烫,4,493.0,1,3,热烫,14,2504.0,10,4,染发,2,213.0,0,2,前护,3,45.0,2,1,后护,16,308.0,9,7,冷烫,12,1562.0,6,6,矫正,3,133.0,1,2,加工接发,0,0.0,0,0,加洗发水15元,0,0.0,0,0,加工护理,3,83.0,0,3,散客,0,0.0,金卡,0,0.0,贵宾卡,0,0.0,贵超卡,6,2420.0,超值卡,0,0.0,会员卡,0,0.0,淑女剪发卡,0,0.0,项目操作卡,0,0.0,银卡,0,0.0,钻石卡,0,0.0,百变卡,4,482.0,礼券,0,0.0,员工项目及提成统计,丑小鸭总店店内业绩统计表,2008-06-15,至,2008-06-15,指定客数：89,指定业绩：4653.6,非指定客数：60,非指定业绩：3915.2,总客数：149,客单价：57.5,男客数：15,男客业绩：275.0,女客数：134,女客业绩：8293.8,明细,名称,数量,业绩,指定项目数,非指定项目数,修眉,1,5.0,0,1,化妆,0,0.0,0,0,烫睫毛,0,0.0,0,0,加洗发水5元,0,0.0,0,0,水洗剪,25,567.0,14,11,加洗发水10元,3,30.0,0,3,干洗吹,34,410.8,21,13,洗脸,0,0.0,0,0,水洗吹,65,1175.6,39,26,接发,0,0.0,0,0,干洗剪,22,446.4,13,9,护发,0,0.0,0,0,挑染,1,67.0,0,1,离子烫,4,493.0,1,3,热烫,14,2504.0,10,4,染发,2,213.0,0,2,前护,3,45.0,2,1,后护,16,308.0,9,7,冷烫,12,1562.0,6,6,矫正,3,133.0,1,2,加工接发,0,0.0,0,0,加洗发水15元,0,0.0,0,0,加工护理,3,83.0,0,3,散客,0,0.0,金卡,0,0.0,贵宾卡,0,0.0,贵超卡,6,2420.0,超值卡,0,0.0,会员卡,0,0.0,淑女剪发卡,0,0.0,项目操作卡,0,0.0,银卡,0,0.0,钻石卡,0,0.0,百变卡,4,482.0,礼券,0,0.0,金卡,0,0.0,贵宾卡,2,500.0,贵超卡,3,1200.0,超值卡,0,0.0,会员卡,0,0.0,淑女剪发卡,0,0.0,项目操作卡,0,0.0,银卡,0,0.0,钻石卡,0,0.0,百变卡,0,0.0,礼券,0,0.0,丑小鸭总店店内业绩统计表,2008-06-15,至,2008-06-15,指定客数：89 指定业绩：4653.6 非指定客数：60 非指定业绩：3915.2 总客数：149 客单价：57.5 男客数：15 男客业绩：275.0 女客数：134 女客业绩：8293.8,明细,名称,数量,业绩,指定项目数,非指定项目数,修眉,1,5.0,0,1,化妆,0,0.0,0,0,烫睫毛,0,0.0,0,0,加洗发水5元,0,0.0,0,0,水洗剪,25,567.0,14,11,加洗发水10元,3,30.0,0,3,干洗吹,34,410.8,21,13,洗脸,0,0.0,0,0,水洗吹,65,1175.6,39,26,接发,0,0.0,0,0,干洗剪,22,446.4,13,9,护发,0,0.0,0,0,挑染,1,67.0,0,1,离子烫,4,493.0,1,3,热烫,14,2504.0,10,4,染发,2,213.0,0,2,前护,3,45.0,2,1,后护,16,308.0,9,7,冷烫,12,1562.0,6,6,矫正,3,133.0,1,2,加工接发,0,0.0,0,0,加洗发水15元,0,0.0,0,0,加工护理,3,83.0,0,3,散客,0,0.0,金卡,0,0.0,贵宾卡,0,0.0,贵超卡,6,2420.0,超值卡,0,0.0,会员卡,0,0.0,淑女剪发卡,0,0.0,项目操作卡,0,0.0,银卡,0,0.0,钻石卡,0,0.0,百变卡,4,482.0,礼券,0,0.0,店内储值情况统计,丑小鸭总店店内业绩统计表,2008-06-15,至,2008-06-15,指定客数：89,指定业绩：4653.6,非指定客数：60,非指定业绩：3915.2,总客数：149,客单价：57.5,男客数：15,男客业绩：275.0,女客数：134,女客业绩：8293.8,明细,名称,数量,业绩,指定项目数,非指定项目数,修眉,1,5.0,0,1,化妆,0,0.0,0,0,烫睫毛,0,0.0,0,0,加洗发水5元,0,0.0,0,0,水洗剪,25,567.0,14,11,加洗发水10元,3,30.0,0,3,干洗吹,34,410.8,21,13,洗脸,0,0.0,0,0,水洗吹,65,1175.6,39,26,接发,0,0.0,0,0,干洗剪,22,446.4,13,9,护发,0,0.0,0,0,挑染,1,67.0,0,1,离子烫,4,493.0,1,3,热烫,14,2504.0,10,4,染发,2,213.0,0,2,前护,3,45.0,2,1,后护,16,308.0,9,7,冷烫,12,1562.0,6,6,矫正,3,133.0,1,2,加工接发,0,0.0,0,0,加洗发水15元,0,0.0,0,0,加工护理,3,83.0,0,3,散客,0,0.0,金卡,0,0.0,贵宾卡,0,0.0,贵超卡,6,2420.0,超值卡,0,0.0,会员卡,0,0.0,淑女剪发卡,0,0.0,项目操作卡,0,0.0,银卡,0,0.0,钻石卡,0,0.0,百变卡,4,482.0,礼券,0,0.0,金卡,0,0.0,贵宾卡,2,500.0,贵超卡,3,1200.0,超值卡,0,0.0,会员卡,0,0.0,淑女剪发卡,0,0.0,项目操作卡,0,0.0,银卡,0,0.0,钻石卡,0,0.0,百变卡,0,0.0,礼券,0,0.0,丑小鸭总店店内业绩统计表,2008-06-15,至,2008-06-15,指定客数：89 指定业绩：4653.6 非指定客数：60 非指定业绩：3915.2 总客数：149 客单价：57.5 男客数：15 男客业绩：275.0 女客数：134 女客业绩：8293.8,明细,名称,数量,业绩,指定项目数,非指定项目数,修眉,1,5.0,0,1,化妆,0,0.0,0,0,烫睫毛,0,0.0,0,0,加洗发水5元,0,0.0,0,0,水洗剪,25,567.0,14,11,加洗发水10元,3,30.0,0,3,干洗吹,34,410.8,21,13,洗脸,0,0.0,0,0,水洗吹,65,1175.6,39,26,接发,0,0.0,0,0,干洗剪,22,446.4,13,9,护发,0,0.0,0,0,挑染,1,67.0,0,1,离子烫,4,493.0,1,3,热烫,14,2504.0,10,4,染发,2,213.0,0,2,前护,3,45.0,2,1,后护,16,308.0,9,7,冷烫,12,1562.0,6,6,矫正,3,133.0,1,2,加工接发,0,0.0,0,0,加洗发水15元,0,0.0,0,0,加工护理,3,83.0,0,3,散客,0,0.0,金卡,0,0.0,贵宾卡,0,0.0,贵超卡,6,2420.0,超值卡,0,0.0,会员卡,0,0.0,淑女剪发卡,0,0.0,项目操作卡,0,0.0,银卡,0,0.0,钻石卡,0,0.0,百变卡,4,482.0,礼券,0,0.0,店内业绩曲线图,丑小鸭总店店内业绩统计表,2008-06-15,至,2008-06-15,指定客数：89,指定业绩：4653.6,非指定客数：60,非指定业绩：3915.2,总客数：149,客单价：57.5,男客数：15,男客业绩：275.0,女客数：134,女客业绩：8293.8,明细,名称,数量,业绩,指定项目数,非指定项目数,修眉,1,5.0,0,1,化妆,0,0.0,0,0,烫睫毛,0,0.0,0,0,加洗发水5元,0,0.0,0,0,水洗剪,25,567.0,14,11,加洗发水10元,3,30.0,0,3,干洗吹,34,410.8,21,13,洗脸,0,0.0,0,0,水洗吹,65,1175.6,39,26,接发,0,0.0,0,0,干洗剪,22,446.4,13,9,护发,0,0.0,0,0,挑染,1,67.0,0,1,离子烫,4,493.0,1,3,热烫,14,2504.0,10,4,染发,2,213.0,0,2,前护,3,45.0,2,1,后护,16,308.0,9,7,冷烫,12,1562.0,6,6,矫正,3,133.0,1,2,加工接发,0,0.0,0,0,加洗发水15元,0,0.0,0,0,加工护理,3,83.0,0,3,散客,0,0.0,金卡,0,0.0,贵宾卡,0,0.0,贵超卡,6,2420.0,超值卡,0,0.0,会员卡,0,0.0,淑女剪发卡,0,0.0,项目操作卡,0,0.0,银卡,0,0.0,钻石卡,0,0.0,百变卡,4,482.0,礼券,0,0.0,金卡,0,0.0,贵宾卡,2,500.0,贵超卡,3,1200.0,超值卡,0,0.0,会员卡,0,0.0,淑女剪发卡,0,0.0,项目操作卡,0,0.0,银卡,0,0.0,钻石卡,0,0.0,百变卡,0,0.0,礼券,0,0.0,丑小鸭总店店内业绩统计表,2008-06-15,至,2008-06-15,指定客数：89 指定业绩：4653.6 非指定客数：60 非指定业绩：3915.2 总客数：149 客单价：57.5 男客数：15 男客业绩：275.0 女客数：134 女客业绩：8293.8,明细,名称,数量,业绩,指定项目数,非指定项目数,修眉,1,5.0,0,1,化妆,0,0.0,0,0,烫睫毛,0,0.0,0,0,加洗发水5元,0,0.0,0,0,水洗剪,25,567.0,14,11,加洗发水10元,3,30.0,0,3,干洗吹,34,410.8,21,13,洗脸,0,0.0,0,0,水洗吹,65,1175.6,39,26,接发,0,0.0,0,0,干洗剪,22,446.4,13,9,护发,0,0.0,0,0,挑染,1,67.0,0,1,离子烫,4,493.0,1,3,热烫,14,2504.0,10,4,染发,2,213.0,0,2,前护,3,45.0,2,1,后护,16,308.0,9,7,冷烫,12,1562.0,6,6,矫正,3,133.0,1,2,加工接发,0,0.0,0,0,加洗发水15元,0,0.0,0,0,加工护理,3,83.0,0,3,散客,0,0.0,金卡,0,0.0,贵宾卡,0,0.0,贵超卡,6,2420.0,超值卡,0,0.0,会员卡,0,0.0,淑女剪发卡,0,0.0,项目操作卡,0,0.0,银卡,0,0.0,钻石卡,0,0.0,百变卡,4,482.0,礼券,0,0.0,员工考勤记录,丑小鸭总店店内业绩统计表,2008-06-15,至,2008-06-15,指定客数：89,指定业绩：4653.6,非指定客数：60,非指定业绩：3915.2,总客数：149,客单价：57.5,男客数：15,男客业绩：275.0,女客数：134,女客业绩：8293.8,明细,名称,数量,业绩,指定项目数,非指定项目数,修眉,1,5.0,0,1,化妆,0,0.0,0,0,烫睫毛,0,0.0,0,0,加洗发水5元,0,0.0,0,0,水洗剪,25,567.0,14,11,加洗发水10元,3,30.0,0,3,干洗吹,34,410.8,21,13,洗脸,0,0.0,0,0,水洗吹,65,1175.6,39,26,接发,0,0.0,0,0,干洗剪,22,446.4,13,9,护发,0,0.0,0,0,挑染,1,67.0,0,1,离子烫,4,493.0,1,3,热烫,14,2504.0,10,4,染发,2,213.0,0,2,前护,3,45.0,2,1,后护,16,308.0,9,7,冷烫,12,1562.0,6,6,矫正,3,133.0,1,2,加工接发,0,0.0,0,0,加洗发水15元,0,0.0,0,0,加工护理,3,83.0,0,3,散客,0,0.0,金卡,0,0.0,贵宾卡,0,0.0,贵超卡,6,2420.0,超值卡,0,0.0,会员卡,0,0.0,淑女剪发卡,0,0.0,项目操作卡,0,0.0,银卡,0,0.0,钻石卡,0,0.0,百变卡,4,482.0,礼券,0,0.0,金卡,0,0.0,贵宾卡,2,500.0,贵超卡,3,1200.0,超值卡,0,0.0,会员卡,0,0.0,淑女剪发卡,0,0.0,项目操作卡,0,0.0,银卡,0,0.0,钻石卡,0,0.0,百变卡,0,0.0,礼券,0,0.0,丑小鸭总店店内业绩统计表,2008-06-15,至,2008-06-15,指定客数：89 指定业绩：4653.6 非指定客数：60 非指定业绩：3915.2 总客数：149 客单价：57.5 男客数：15 男客业绩：275.0 女客数：134 女客业绩：8293.8,明细,名称,数量,业绩,指定项目数,非指定项目数,修眉,1,5.0,0,1,化妆,0,0.0,0,0,烫睫毛,0,0.0,0,0,加洗发水5元,0,0.0,0,0,水洗剪,25,567.0,14,11,加洗发水10元,3,30.0,0,3,干洗吹,34,410.8,21,13,洗脸,0,0.0,0,0,水洗吹,65,1175.6,39,26,接发,0,0.0,0,0,干洗剪,22,446.4,13,9,护发,0,0.0,0,0,挑染,1,67.0,0,1,离子烫,4,493.0,1,3,热烫,14,2504.0,10,4,染发,2,213.0,0,2,前护,3,45.0,2,1,后护,16,308.0,9,7,冷烫,12,1562.0,6,6,矫正,3,133.0,1,2,加工接发,0,0.0,0,0,加洗发水15元,0,0.0,0,0,加工护理,3,83.0,0,3,散客,0,0.0,金卡,0,0.0,贵宾卡,0,0.0,贵超卡,6,2420.0,超值卡,0,0.0,会员卡,0,0.0,淑女剪发卡,0,0.0,项目操作卡,0,0.0,银卡,0,0.0,钻石卡,0,0.0,百变卡,4,482.0,礼券,0,0.0,员工考勤统计,丑小鸭总店店内业绩统计表,2008-06-15,至,2008-06-15,指定客数：89,指定业绩：4653.6,非指定客数：60,非指定业绩：3915.2,总客数：149,客单价：57.5,男客数：15,男客业绩：275.0,女客数：134,女客业绩：8293.8,明细,名称,数量,业绩,指定项目数,非指定项目数,产品入库,丑小鸭总店店内业绩统计表,2008-06-15,至,2008-06-15,指定客数：89,指定业绩：4653.6,非指定客数：60,非指定业绩：3915.2,总客数：149,客单价：57.5,男客数：15,男客业绩：275.0,女客数：134,女客业绩：8293.8,明细,名称,数量,业绩,指定项目数,非指定项目数,修眉,1,5.0,0,1,化妆,0,0.0,0,0,烫睫毛,0,0.0,0,0,加洗发水5元,0,0.0,0,0,水洗剪,25,567.0,14,11,加洗发水10元,3,30.0,0,3,干洗吹,34,410.8,21,13,洗脸,0,0.0,0,0,水洗吹,65,1175.6,39,26,接发,0,0.0,0,0,干洗剪,22,446.4,13,9,护发,0,0.0,0,0,挑染,1,67.0,0,1,离子烫,4,493.0,1,3,热烫,14,2504.0,10,4,染发,2,213.0,0,2,前护,3,45.0,2,1,后护,16,308.0,9,7,冷烫,12,1562.0,6,6,矫正,3,133.0,1,2,加工接发,0,0.0,0,0,加洗发水15元,0,0.0,0,0,加工护理,3,83.0,0,3,散客,0,0.0,金卡,0,0.0,贵宾卡,0,0.0,贵超卡,6,2420.0,超值卡,0,0.0,会员卡,0,0.0,淑女剪发卡,0,0.0,项目操作卡,0,0.0,银卡,0,0.0,钻石卡,0,0.0,百变卡,4,482.0,礼券,0,0.0,金卡,0,0.0,贵宾卡,2,500.0,贵超卡,3,1200.0,超值卡,0,0.0,会员卡,0,0.0,淑女剪发卡,0,0.0,项目操作卡,0,0.0,银卡,0,0.0,钻石卡,0,0.0,百变卡,0,0.0,礼券,0,0.0,丑小鸭总店店内业绩统计表,2008-06-15,至,2008-06-15,指定客数：89 指定业绩：4653.6 非指定客数：60 非指定业绩：3915.2 总客数：149 客单价：57.5 男客数：15 男客业绩：275.0 女客数：134 女客业绩：8293.8,明细,名称,数量,业绩,指定项目数,非指定项目数,修眉,1,5.0,0,1,化妆,0,0.0,0,0,烫睫毛,0,0.0,0,0,加洗发水5元,0,0.0,0,0,水洗剪,25,567.0,14,11,加洗发水10元,3,30.0,0,3,干洗吹,34,410.8,21,13,洗脸,0,0.0,0,0,水洗吹,65,1175.6,39,26,接发,0,0.0,0,0,干洗剪,22,446.4,13,9,护发,0,0.0,0,0,挑染,1,67.0,0,1,离子烫,4,493.0,1,3,热烫,14,2504.0,10,4,染发,2,213.0,0,2,前护,3,45.0,2,1,后护,16,308.0,9,7,冷烫,12,1562.0,6,6,矫正,3,133.0,1,2,加工接发,0,0.0,0,0,加洗发水15元,0,0.0,0,0,加工护理,3,83.0,0,3,散客,0,0.0,金卡,0,0.0,贵宾卡,0,0.0,贵超卡,6,2420.0,超值卡,0,0.0,会员卡,0,0.0,淑女剪发卡,0,0.0,项目操作卡,0,0.0,银卡,0,0.0,钻石卡,0,0.0,百变卡,4,482.0,礼券,0,0.0,产品出库,丑小鸭总店店内业绩统计表,2008-06-15,至,2008-06-15,指定客数：89,指定业绩：4653.6,非指定客数：60,非指定业绩：3915.2,总客数：149,客单价：57.5,男客数：15,男客业绩：275.0,女客数：134,女客业绩：8293.8,明细,名称,数量,业绩,指定项目数,非指定项目数,修眉,1,5.0,0,1,化妆,0,0.0,0,0,烫睫毛,0,0.0,0,0,加洗发水5元,0,0.0,0,0,水洗剪,25,567.0,14,11,加洗发水10元,3,30.0,0,3,干洗吹,34,410.8,21,13,洗脸,0,0.0,0,0,水洗吹,65,1175.6,39,26,接发,0,0.0,0,0,干洗剪,22,446.4,13,9,护发,0,0.0,0,0,挑染,1,67.0,0,1,离子烫,4,493.0,1,3,热烫,14,2504.0,10,4,染发,2,213.0,0,2,前护,3,45.0,2,1,后护,16,308.0,9,7,冷烫,12,1562.0,6,6,矫正,3,133.0,1,2,加工接发,0,0.0,0,0,加洗发水15元,0,