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2025建立信任确保增长-烘焙品牌力的新时代(英).docx

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global brand intelligence since 1996 march | 2025 Building Trust, Securing Growth The New era of BraNd Power iN BaNkiNg Brand Finance Journal 2025 Banking 500 | Contents Contents Brand Finance Journal 2025 Banking 500 FOREWORD 5 by David Haigh, Editor-In-Chief, Chairman, Brand Finance INTRODUCTION 7 by Annie Brown, Valuation Director, Brand Finance MAIN FEATURE: 8 Top 500 Banking Brands by Joy Macknight, Editorial Contributor, Brand Finance Journal TOP BANK CEOS 14 Brand Finance 2025 Brand Guardianship Index by David Haigh, Editor-In-Chief, Chairman, Brand Finance GLOBAL TRENDS AND REGIONAL INSIGHTS 16 AFRICA: Banks Punch Above their Weight with Strong Brand Growth 18 by Jenny Moore, Strategy & Insight Consultant, Brand Finance BRAND SPOTLIGHT: Capitec 22 by Francois Viviers, Group Executive Marketing & Communications, Capitec BRAND SPOTLIGHT: Nedbank 24 by Tebogo Motsepe, Executive Head, Marketing Strategy, GMCA Nedbank ASIA & PACIFIC: Banking Giants Thrive Amid Rapid Growth and Innovation 26 by Alex Haigh, Managing Director, Brand Finance Asia Pacific BRAND SPOTLIGHT: DBS 30 by Karen Ngui, Managing Director & Head, DBS Foundation and DBS Group Strategic Marketing & Communications BRAND SPOTLIGHT: KB Financial 32 by Jong Hee Yang, Chairman & CEO, KB Financial Group Inc. BRAND SPOTLIGHT: Maybank 34 by Dato’ Khairussaleh Ramli, President & Group CEO, Maybank EUROPE: Cautious Optimism for a New Era of Brand Growth and Influence 36 by Annie Brown, Valuation Director, Brand Finance BRAND SPOTLIGHT: Banca Transilvania 40 by Ömer Tetik, CEO, Banca Transilvania BRAND SPOTLIGHT: BNP Paribas 42 by Elise Hermant, Head of Group Communications, BNP Paribas MIDDLE EAST: A Banking Sector Defined by Opportunity and Stability 44 by Savio D’Souza, Valuation Director, Brand Finance BRAND SPOTLIGHT: Mashreq 48 by Ahmed Abdelaal, Group Chief Executive Officer, Mashreq NORTH AMERICA: A Financial Powerhouse Facing Trust and Growth Gaps 50 by Laurence Newell, Managing Director, Brand Finance Americas and Alfred DuPuy, Strategy & Valuation Director, Brand Finance Americas BRAND SPOTLIGHT: TD 52 by Tyrrell Schmidt, Chief Marketing Officer, TD Bank Group SOUTH AMERICA: Fintech and Digital Banking Fuel Brand Value Growth 54 by Eduardo Chaves, Managing Director, Brand Finance Brazil and Pilar Alonso Ulloa, Managing Director, Brand Finance South America SPONSORSHIP FEATURE: 60 Emerging Sponsorship Trends Among Banking Brands by Scott Moore, Sports Services Senior Consultant, Brand Finance TOP 500 BANKING BRANDS 62 METHODOLOGY 72 March 2025 | Brand Finance Journal | 3 David Haigh | Foreword March 2025 | Brand Finance Journal | 5 Dive Deeper into Brand Value and What Drives It The insight in this report is derived from our proprietary brand equity research data and brand value calculations. Much of this is available via Brandirectory, our online brand value database where we rank the world’s leading brands by their values across 31 sectors and 41 countries and regions. Brand Equity Data Industry and regional comparisons of brand strength from our annual global research study of over 6000 brands to inform strategic brand decisions Banking Sector Value Tables Our ranking tables of the top 500 banking brands in the world by value from 2007 to 2025 Sustainability Perceptions Our report on the contribution that perceptions of sustainability make to the values of the world’s Foreword by David Haigh, Editor-In-Chief, Chairman, Brand Finance The global banking landscape stands at a crossroads shaped by unprecedented geopolitical tensions, rapid technological advancements, and changing consum- er trust dynamics. These factors mean that measuring brand value and brand strength in the global banking industry is more important than ever before. In our latest Brand Finance Banking 500 report, we explore not only which banking brands lead in value, but criti- cally, how these brands are adapting to a shifting global order. Traditional banks, confronted with regulatory complexities, digital trans- formation imperatives, and intense market volatility are consolidating their  Meanwhile, new digital-first banks are perceived as offering an excellent user experience. This means that there is a risk for some traditional banks to get caught in the middle, losing customers in both direc- tions. Meanwhile, there are brand risks at startup banks caused by core banking errors, while experienced bank brands face greater risk of technical disruption. In early 2025, Barclays bank suffered such disruption, and Deutsche Bank’s integration with Postbank caused chal- lenges for over a decade. Geopolitically, we see the Middle East emerging as a pivotal intermediary be- tween East and West, boosting the value Brandirectory is the gateway to much deeper insight to what drives brand strength and brand value. enquiries@ leading brands Brand Guardianship Index Our measure of the contribution that CEOs make as “guardians” of the value of their brands brand-guardianship Brand Value Reports Request your own custom brand value report, providing a detailed diagnosis of brand strength and value relative to competitors with royalty rates and cost of capital calculations request-a-valuation strengths and refining their brand archi- tectures. Changes in interest rate levels are making this urgent for many bank- ing leaders. In the face of rising online banking scams and geopolitical uncertainty, the impor- tance of trust has surged. Brands able to deliver robust security, seamless digital experiences, and clear communication are poised to dominate retail banking. Increasingly, some consumers are plac- ing their confidence in larger, well-estab- lished banks capable of navigating regula- tory landscapes and leveraging innovative financial advisory services. While others are switching to digital-first neobanks such as Revolut, which has increased in brand value from USD216 million to USD1.9 billion this year. Both ends of the banking market of- fer significant strengths: experienced banking brands are perceived as having strength and reliability in offering core banking products. "Banking brands today are not just facilitators of financial transactions; they are cornerstones of global trade, trusted advisors in wealth management, and critical players in shaping the economic future." of banking brands in that region. Mean- while, the global expansion of Chinese banks continues, particularly across developing nations, reflecting China's increasing soft power and strategic in- vestment in innovation and intellectual property. Banking brands today are not just fa- cilitators of financial transactions; they are cornerstones of global trade, trusted advisors in wealth management, and critical players in shaping the econom- ic future. Navigating these complexities demands a clear understanding of your brand’s current position and future po- tential. This new report, based upon Brand Fi- nance’s own extensive market research and analysis, should be the first step in protecting and building your banking brand. Brand Finance stands ready to measure your brand's true value, help you leverage it effectively, and secure your place in the future of banking. Introduction | Annie Brown Annie Brown | Introduction Introduction by Annie Brown, Valuation Director, Brand Finance 6 | Brand Finance Journal | March 2025 March 2025 | Brand Finance Journal | 7 The Banking industry is the largest and most significant industry globally and represents 13% of global brand value. Banks facilitate the economic growth all people, businesses, and countries seek in a competitive, complex, and possibly re- cessionary world. To navigate this, choosing the right bank as a trusted partner and advisor is a mis- sion critical exercise for all segments: individuals, small and medium sized en- terprises, large corporates, and any enti- ties in between. The ubiquity and gravity of this choice means banks must engen- der trust by focusing on the attributes which are important to each customer group. Ensuring their brand identities are aligned with those attributes is how banks will satisfy their customers and grow their market share. This report marks the 19th iteration of Brand Finance ranking the world’s most valuable banking brands, which we launched partially in response to the global financial crisis in 2007. Significant regulatory and technological change has ensued since then, and we believe 2025 will mark the beginning of a new era of banking, in which brand strength becomes even more fundamen- tal to success for banks. This year, we have launched an updated, statistically-tested approach to evalu- ate the strength of brands. Our evolved Brand Strength Index identifies the atti- tudes and behaviours which drive choice and value in this hyper competitive in- dustry. This commercially grounded approach is indispensable to all bank CMOs when developing their marketing and brand strategies to navigate the next era of banking. Main Feature | Top 500 Banking Brands Top 500 Banking Brands | Main Feature 8 | Brand Finance Journal | March 2025 March 2025 | Brand Finance Journal | 9 Top 500 Banking Brands Challenger banks made significant advances in this year’s ranking, successfully building customer trust in a digital environment, while European brands experienced a resurgence. by Joy Macknight, Editorial Contributor, Brand Finance Journal F day, customer-exclusive experience was designed to deepen engagement and thank customers. “The event set a new precedent in the industry, demon- strating our dedication to putting our customers at the centre of everything we do,” he adds. In another meteoric leap, Dutch challenger bunq has entered the ranking for the first time, jumping in at 309th place and joining national heavyweights ING, Rabobank and ABN Amro. “We want to build a bank that people love to use and are willing to pay for, not because they have to but because it truly makes their life easy. As such, brand value is about the real impact we make through our products and features,” says Bianca Zwart, chief strat- egy officer at bunq. The bank organises live events to unveil its latest fea- Global 10 by Brand Value (USDm) Brand Country Brand Value 2025 Brand Value 2024 1 ICBC China $79,073 $71,828 Brand Country BSI 2025 BSI 2024 1 BCA Indonesia 97.1 93.8 2 China Construction Bank China $78,389 $65,604 3 Agricultural Bank of China China $70,198 $60,398 4 Bank of China China $63,842 $50,469 5 Bank of America United States $45,041 $37,256 6 Chase United States $44,177 $35,807 7 Wells Fargo United States $36,031 $35,807 8 Citi United States $35,652 $31,401 9 J.P. Morgan United States $32,397 $30,762 10 China Merchants Bank China $28,279 $26,644 Global 10 by Brand Strength Index  © Brand Finance Plc 2025 © Brand Finance Plc 2025 or the fourth year running, the aggregate brand value of the Top 500 Banking Brands has registered growth, but it’s the first time in those four years that the ranking has managed a double-digit increase. After a few lacklustre years of around 2% rise, total brand value of the 2025 list has swelled by 13% – the highest expansion rate since 2019 when it grew by 15%. The total brand value now stands at $1.6 trillion. “The high interest environment seen in many major economies has undoubtedly contributed to brand value growth, and more generally profit and share price value growth in 2024,” says Annie Brown, valuation director at Brand Finance. “But longer term, brand value is being driven by an accelerating undercurrent of four key factors: regulation, digital innovation, increased emphasis on fees-based income versus interest margins, and a focus on brand building to hold a competitive edge.” Brown reports a multitude of strategies and tactics to build brand value and retain trust in the light of current challenges facing banking brands. “It’s exciting to see how much innovation there is in this space. From digitally enabled customer experience improvements to major mass media, or ‘above the line’, campaigns to financial inclusion, banking brands are working hard to maintain customers’ trust,” she says. RISE OF THE NEOBANKS Continuous innovation is becoming increasingly im- portant to stay competitive, as digital-first challenger banks continue to move up the ranks. For example, the two fastest growing brands by percentage this year are neobanks: Revolut, which surged 795% to reach a $1.9 billion valuation; and Nubank, which grew 195% to $4.0 billion. Impressively, Brazil’s Nubank climbed 83 positions to 90th place, entering the top 100 for the first time. It’s now the fourth biggest banking brand in Latin America, rapidly expanding its customer base do- mestically, as well as in Colombia and Mexico. Joining the top 500 for the first time just two years ago, Revolut now sits in 144th position. It jumped 327 spots due to strong revenue growth and customer ex- pansion, as well as an upgraded brand strength rat- ing from A+ to AA. The bank made gains on the back of significant marketing investment and its ‘Future of Money’ campaign, which launched across 17 mar- kets and spanned TV, print, social, radio, and out-of- home channels. “In 2024, we invested heavily in making Revolut a household name through multiple large-scale brand campaigns, a strong presence in key travel hubs and engaging major consumer events in France, Spain, the UK and Hungary, enabling us to connect with targeted audiences at scale,” says Antoine Le Nel, who was promoted to Revolut’s chief growth and market- ing officer in mid-2024. Last year the UK bank hosted ‘The Revolutionaries’, a milestone event celebrating its 50 million customers – “one of our biggest moments”, says Le Nel. The two- tures. Users fly to Amsterdam from across Europe for the updates, which have been instrumental in build- ing a strong, engaged user community for more than a decade, according to Zwart. bunq’s most successful campaign in 2024 was the launch of a 3.36% bonus savings rate for new cus- tomers in July. “When the European Central Bank started raising interest rates, we passed that benefit on to users in our core markets. Customers were at- tracted by the clear promise and then saw other ben- efits when using the product,” she explains. Brown believes that digitally
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