公司IT管理制度规范程序文件中英文版本.doc

公司IT管理制度规范程序文件中英文版本
IT管理制度
*** IT Standard Management
受控状态Controlled status：
文件编号Document No.：FD-P-002
责任部门Dept. Owner：财务部
生效日期Effective date：2021 年11月 1 日
制定Compiled by 审核Checked by 批准Approved by

1.目的：规范公司电脑资源相关工作操作程序，提升电脑资源整体工作效率，实现公司电脑资
源统一规范管理。
Goal: To standardize the company's computer resources related work operation procedures, improve the overall efficiency of computer resources, and achieve unified and standardized management of the company's computer resources.
2.范围：适用于惠州***家具的所有电脑资源管理工作。
Scope: It is applicable to all computer resource management of ***.

3.1.电脑硬件指包括显示器、主机箱、电脑相关外设等硬件设施。
Hardware including display, host, computer related peripherals etc.
3.2.计算机病毒是一个程序，一段可执行码。就像生物病毒一样，计算机病毒有独
特的复制能力。
Computer virus is a program, an executable code. Like biological viruses, computer viruses have unique replication capabilities.
3.3.操作系统(operating system)是用户和计算机之间的界面，操作系统管理着所有计算
机系统资源。
OS is the interface between the user and the computer. The operating system manages all the computer system resources.
3.4.工具软件就是人们为实现某种功能，要求等而开发出的专用系统化软件，如
图象处理软件，数据分析软件等。
APP is a kind of special systematic software developed by people to realize some functions and requirements, such as image processing software, data analysis software, etc.
3.5. IT系统包涵计算机硬件、软件、网络、以及信息系统〔如电子邮件、金蝶等〕
IT systems include computer hardware, software, networks, and information systems (such email, KingDee, etc.)
3.6. IT 工程师负责公司计算机硬件、软件、网络以及信息系统的管理，向财务部经理、总经办
汇报。
The IT engineer is responsible for the management of the computer hardware, software,
network and information system of the company, report to Finance manager and GM office.

4.1. 全体员工对目前有关信息安全及其目的相关的制度负责。而主管则负责给予访问IT系统的
必要访问及权利，亦负责处理指南的相关遵守状况。
All employees are responsible for the current system relating to information security and its purposes. The department header is responsible for giving the necessary access and rights to the IT system and handling compliance with the guidelines.
4.2. 优良的安全能否实现，乃取决于每位员工的态度及认知，以及各位负责***公司IT安全的员
工是否负责。
The realization of good security depends on the attitude and awareness of each employee, and the responsibility of each employee who is responsible for IT security at ***.
5.工作流程指导Handling instruction
5.1. 本《IT管理制度》适用于有权获取***公司数据网络之所有人士。
作为IT用户，阁下签字确认知悉该指南且明确同意同意***公司监控、管理和调阅阁下的IT 系统使用状况。
“*** IT Standard Management〞 apply to all with access to the data network include all
employees at ***.
As an IT-user, You have signed to acknowledge the guidelines and expressly agree to allow company to monitor, manage and access your IT system usage.
5.2 背景Background
5.2.1 IT及通讯乃我们竞争力及业务程序之极为重要部分。使用新工具会增加各种未知状况，而
且也会增加风险。全体员工必需对能够如何使用IT及通讯而不致于产生乱用风险有一个清楚认知和理解。
IT and communication are a very important part of our competitiveness and our business procedures. New tools create extended possibilities, but also cause extended risks. All employees must have a conscious relation to how IT and communication can be used without risk of being abused.
5.3. 总则General guidelines
5.3.1设备及信息之拥有权Ownership to the equipment and information。
5.3.1.1 ***公司提供或已付费的所有设备及软件全部归***公司所有，除非另有书面协定。
All equipment and software provided or paid for by *** is owned by ***, unless
otherwise agreed in writing.
5.3.1.2 设备生成的所有业务信息、消息或文件亦归***公司所有。
All business information, messages or documents generated by the device are also
owned by ***
5.3.2 信息存档Filing of information
重要业务文件及文档必需储存在各部门指定存放范围。
Business critical documents and files must be stored in dedicated storage areas in each department.
5.4 行为准则Ethics
5.4.1计算机硬件管理Computer hardware。
5.4.1.1公司的所有计算机及外围设备是公司的固定资产，依据实际工作必需要配备给各部门人
员使用，各部门使用人员必需加以爱护、坚持整洁。
All the computers and peripherals of the company are fixed assets of the company.
According to the actual work needs, they are provided for the use of personnel of each
department. The personnel of each department must take good care of them and keep
them tidy.
5.4.1.2设备添置、改换、升级：由各部门依据实际工作必需要提申请。
Apply for adding and upgrading equipment by each department according to the actual
need.
5.4.1.3各部门使用人员发现硬件故障时，应及时向IT工程师说明状况，IT工程师进行确定
并及时处理，各部门人员不得擅自拆装改换硬件设备。
When the user of each department finds the hardware failure, he/she shall explain the
situation to the IT engineer in a timely manner, and the IT engineer shall confirm and
deal with in a timely manner. Personnel of each department shall not dismantle, installor replace the hardware equipment without authorization.
5.4.1.4 IT工程师负责对公司所有电脑硬件使用状况的督查和监控。
IT engineer is responsible for all hardware’s supervising and monitoring.
5.4.2计算机软件管理Computer software management。
5.4.2.1公司使用的软件，由IT工程师统一购买、保管，并登记造册。
All software for company use will be purchased, kept and registered by the IT engineer.
5.4.2.2软件的安装、删除和升级：由IT工程师进行安装、删除和升级，各部门和人员不得自
行进行上述操作。
The software needed to be installed, deleted and upgraded by IT engineer, employees cannot do the above operation without permission.
5.4.2.3为了防止病毒侵入公司内部网络，未通过上司的同意不得随意从外部网络下载文件、信
件。
In order to prevent virus from invading the company's internal network, employees cannot download documents, emails from external sources without permission from the department header.
5.4.2.4 IT工程师负责对公司所有电脑软件使用状况的督查和监控。
IT engineer is responsible for all software supervision and monitoring.
5.4.3公司局域网管理Local area network management
5.4.3.1各部门使用人员，必需将本地计算机和文件服务器相关目录中的工作数据定期进行备
份，以防止因硬、软故障造成数据资料损失，服务器数据备份由IT工程师执行。
All employees should backup all important data on the local computer and File server regularly to prevent data to be lost when the hardware or software is broken. The file server data should be backed-up by IT engineer.
5.4.3.2 绝对禁止将含有淫秽、色情、暴力的文字、图片、音频、视频等文件存放于工作所用
电脑或公司文件服务器。
Storing illegal files on the local and file server such as text containing obscene, pornographic, violent, audio pictures and video is not allowed.
5.4.4 Internet〔互联网〕使用管理：Internet management。
5.4.4.1任何时间公司员工不得使用公司的电脑浏览淫秽、色情、暴力、违反国家安全的网站。
No browsing allowed with the company’s computers on website such as pornographic,
violence, and violation of national security.
5.4.4.2由于公司网络带宽的限制，公司员工不得使用BT等可给公司网络造成严重带宽压力
的软件进行下载，一经发现，IT工程师即刻查封IP。
Due to company network bandwidth capacity, employees are not allowed to use BT
software to download big files or programs, otherwise IT engineer will shut-down the
user’s internet.
5.4.4.3所有入网电脑必需安装***公司最新版本的杀毒程序，不许更改IT工程师安装的程序，
发现可疑程序，联系IT工程师处理。
All computers which connected to the internet must have the latest version of ***
antivirus program installations. Installations will be performed by the IT engineer only,
and it cannot be changed. If virus happens, please contact the IT engineer.

5.4.5.1请铭记，通过电子邮件方式签订的协议与以其他方式签订的协议同样具有约束力，及
阁下须对阁下的电子邮箱账户发出的电子邮件负责。
Please bear in mind that agreements made by E-mail are as binding as agreements made
by any other means and that you are responsible for e-mails sent from your E-mail
address.
5.4.5.2必需尽量少地向多个邮件接收组发送电子邮件。
Sending of emails to large receiving groups has to be kept at a minimum.
5.4.5.3 请勿随意点击未确认链接是否安全的邮件，如有疑问请联系IT工程师查看。
Please don't open the links which has not confirmed whether it is safe or not in emails.
If you have any doubts, please contact IT engineer to check.
5.4.5.4休假〔假期或请假〕期间，各员工必需保证发件人发送电子邮件时，发件人邮箱能够
收到自动回复，或同事或部门邮箱将会接收电子邮件。
In connection with planned absence (holiday or time off), Each employee must ensure
that when the sender sends an email and receives an automatic response, or that the email address of a colleague or department receives the email
5.4.5.5公司的客户信息、原材料采购信息、公司财务信息、公司的销售信息等均属于公司的
商业秘密，任何员工均有义务予以保密。
严禁将涉及公司商业密码的业务信息，通过电子邮件或聊天平台比，MSN，Linkedin
等发送至私人电子邮件地址，或者发送至非公司授权的人员和其他非公司工作人员。
否则，这种泄露、透露或者共享公司的机密信息的行为被视为严重违反规章制度，公
司将有权马上解除劳作合同，并不作任何经济补偿。对因此造成公司经济损失的，公
司保留要求泄密员工予以赔偿的权利。
The company's customer information, raw material purchasing information, financial information and sales information are all trade secrets of the company, and any employee is obligated to keep them confidential
It is strictly prohibited to send e-mails or messages with any business information to any private e-mail addresses or chatting platforms like, but not limited to, , Linked-in, MSN messenger etc. Sending or sharing confidential company information is considered breach of contract, violation of this clause will cause immediate termination of the employment contract without any compensation.
5.4.5部门邮箱Department mail boxes
5.4.5.1部门主管负责通知IT工程师何人应有部门邮箱的邮件发送及接收权利。非常重要的
是，如果员工辞职，则同样须告知IT工程师。
The department header is responsible for the IT engineer. being informed about which
employees should have sending and receiving rights etc. to email boxes. It is very
important that the IT engineer is also being informed when an employee resigns.
5.4.5.2为切实落实员工遵守公司指定的电子邮箱使用的相关规定，IT工程师有权对全体员工
的电子邮箱进行登陆、查阅、复制、删除、变更密码等，IT工程师有权对员工的电子邮箱的使用状况，进行监控和管理。IT工程师对员工电子邮箱使用状况的调查结论，可以作为公司认定员工是否遵守使用规定的依据，公司以此做出相关处罚。
In order to make sure employees will obey the related rules of the email address, IT
engineer has the right to login, check, copy, delete or change the password etc. of all the
employees’ email addresses. IT engineer has the right to control and manage the use of
the email address. The conclusion of such check will be regarded as the evidence,
whether employees obey the rules or not. Company can give relevant punishment
according to this conclusion.
5.4.6 密码、个人身份识别代码及其他代码Passwords, PIN-codes and other codes
5.4.
6.1***公司对密码使用状况制定特别指南。阁下的密码系阁下获取***公司一个或多个数
据及通讯系统之秘钥。倘外人已获取秘钥，则该等非授权人士能够非法获取有关数据及
以阁下之名义更改或删除数据。因此，阁下不得将阁下之密码交予外人或使用他人秘
钥。此指南同样适用于个人识别号码代码及其他代码。
*** has special guidelines for the use of passwords. Your password is your personal key
to one or more of the *** data and systems. If known by others unauthorized persons,
they can gain illegal access to data and to change or delete data by your name. Therefore
you are not allowed to give your password to others or to use the password of another
person. This also applies to PIN-codes and other codes.
6. 流程图及流程图文字说明〔必需附上流程图〕Flow chart and description (flow chart must be
attached)
7. 相关文件Support documents