资源描述
AUTOMOBILE PARTS COUNTER WORKERS
Number 237
Interest Area 8
1995
7
THE JOB
AUTOMOBILE PARTS COUNTER WORKERS sell replacement parts and equipment in
automobile dealerships, wholesale and retail parts shops and auto repair
shops. They locate the necessary parts and equipment and dispense them to
mechanics, to other businesses or to the public.
Counter workers perform a variety of duties. They inspect damaged parts
brought in by customers to determine the proper replacement. They may
identify the necessary part on the basis of the customer's description of
the trouble. They examine returned parts for defects and confer with
customers about exchanging the part or refunding their money. They consult
catalogs for stock numbers and prices and bring parts from the stockroom.
If a customer needs a part that is not stocked, counter workers may suggest
one that is interchangeable, place a special order for the part, or refer
the customer elsewhere. Counter workers unpack and mark incoming parts and
store them in the stockroom according to a prearranged system. Other duties
include receiving and filling telephone orders, keeping catalogs and price
lists up-to-date, recording sales and taking inventory.
In wholesale auto parts businesses and in those auto supply houses known as
jobbers, counter workers sell to garages, retail supply shops, trucking
companies, auto dealers and the public. In retail auto supply stores and
auto dealerships, they sell to the public, and they supply parts to
mechanics employed by the firm.
Counter workers may also be employed in specialty firms that supply only
certain types of parts, such as electrical and carburetor systems, mufflers,
brake parts or similar equipment.
Counter workers use tools such as micrometers, calipers and fan-belt
measures to measure parts for interchangeability. They also may use
equipment such as the coil-condenser tester to find defective parts. In some
establishments, particularly small wholesale houses, they use brake-riveting
machines and brake-drum lathes to repair parts.
WORKING CONDITIONS
Automobile Parts Counter Workers can expect to work indoors, constantly
standing, walking and reaching high and low for parts. Most places of
employment are reasonably clean, well-lighted, heated during the winter and
air conditioned in the summer. Counter workers must frequently work rapidly
for example, when waiting on mechanics who have taken time from repair work
to get parts. They may also be required to lift heavy items.
Some counter workers belong to either the International Brotherhood of
Teamsters, Chauffeurs, Warehousemen and Helpers of America, or to the
International Association of Mechanists and Aerospace Workers.
EMPLOYMENT OUTLOOK
The following information is from the California Projections of Employment
published by the Labor Market Information Division.
Estimated number of workers in 1990 30,470
Estimated number of workers in 2005 38,710
Projected Growth 1990-2005 27%
Estimated openings due to separations by 2005 13,400
(These figures do not include self-employment nor openings due to turnover.)
Automobile Parts Counter Workers are among a group of salespersons which is
expected to grow slightly faster than the average for all occupations during
the 1990-2005 projection period.
This slow, steady growth in automobile parts supply houses is expected to
continue through 2005, particularly in larger metropolitan areas, resulting
in a need for more workers to supply parts for a growing number of motor
vehicles in use. Besides jobs from employment growth, many jobs are
expected to occur because of the need to replace workers who leave the labor
market or transfer to other occupations. Due to a shortage of experienced
workers, employers have been willing to hire inexperienced applicants and
train them on the job. Currently, employers report occasional openings and
a shortage of experienced applicants.
WAGES, HOURS, AND FRINGE BENEFITS
Pay for entry-level counter workers ranges from $4.25 to $9.50 an hour.
Experienced counter workers can earn between $5.50 and $12.75 an hour.
Journey-level counter workers can earn as much as $17.00 hourly.
Working hours are generally from 8 a.m. to 5 p.m., Monday through Friday.
Some retail outlets may require a four-hour shift on Saturday morning.
Hours may also vary, as some parts houses and garages stay open on week
nights, Saturdays and Sundays.
Fringe benefits usually include paid medical, dental, life insurance and
paid vacations. Some employers pay vision and dental insurance.
ENTRANCE REQUIREMENTS AND TRAINING
An aptitude for arithmetic, legible handwriting and ability to read catalogs
and technical materials are essential to parts counter workers. Also
essential is familiarity with the function of automobile parts, including
knowledge to judge whether or not parts are interchangeable. High school
graduation is not an entry requirement of the majority of employers;
however, it is an asset, particularly when seeking a trainee job. Counter
workers should be neat, friendly and tactful, since they deal with the
public.
Most parts counter workers learn the trade on the job. Beginners often start
as parts deliverers and may work in shipping and receiving departments while
training to be Automobile Parts Counter Workers. Although trainees may wait
on customers after a few months of experience, it generally takes them about
two years to become fully qualified counter workers. Courses in automobile
mechanics, business mathematics, merchandising, selling and English, which
can be taken either in a high school or community college, are good
preparation for the occupation. Previous work experience with cars, in an
automobile service station or repair shop, is also helpful. Often employers
promote from within to fill openings for parts counter workers.
ADVANCEMENT
If employed in a large firm, the competent parts counter worker may be
promoted to assistant parts manager or parts manager. With sufficient
experience and financial backing, counter workers can go into business for
themselves or into a partnership enterprise.
FINDING THE JOB
Automobile Parts Counter Workers can seek jobs by direct application to
employers or by referral to job openings through field offices of the
California Employment Development Department Job Service.
ADDITIONAL SOURCES OF INFORMATION
Automotive Service Industry Association
444 North Michigan Avenue
Chicago, IL 60611
(708) 228-1310
National Automobile Dealers Association
8400 Westpark Drive
McLean, VA 22102
(703) 827-7407
RELATED OCCUPATIONAL GUIDES
Automobile Mechanics No. 24
Automobile Body Repairers No. 68
OCCUPATIONAL CODE REFERENCES
DOT (Dictionary of Occupational Titles, 4th ed. Rev. 1)
Salesperson, Parts 279.357-062
OES (Occupational Employment Statistics) System
Salesperson, Parts 490140
Source: State of California, Employment Development Department, Labor Market
Information Division, Information Services Group, (916) 262-2162.
AUTOMOBILE PARTS COUNTER WORKERS 汽车零部件计数器工作者
Number 237 编号237
Interest Area 8 名胜区8
1995 1995年
THE JOB 就业
AUTOMOBILE PARTS COUNTER WORKERS sell replacement parts and equipment in 汽车零部件计数器工人出售备件和设备
automobile dealerships, wholesale and retail parts shops and auto repair 汽车经销，批发和零售商店和汽车零部件修理
shops. They locate the necessary parts and equipment and dispense them to 店铺。他们找到必要的零件和设备 ， 免除他们
mechanics, to other businesses or to the public. 力学，向其他企业或公众。
Counter workers perform a variety of duties. They inspect damaged parts 柜台工作人员执行不同的职责。他们检查损坏的零件
brought in by customers to determine the proper replacement. They may 由客户确定适当的更换带来的。他们可能
identify the necessary part on the basis of the customer's description of 确定对客户的基础上描述的必要组成部分
the trouble. They examine returned parts for defects and confer with 麻烦。他们的研究产生缺陷的部件和授予
customers about exchanging the part or refunding their money. They consult 关于交换的部分或把钱退还客户。他们咨询
catalogs for stock numbers and prices and bring parts from the stockroom. 股票数量和价格 ， 使零件目录从储藏室。
If a customer needs a part that is not stocked, counter workers may suggest 如果客户需要一个没有放养的一部分，工人可以提出反
one that is interchangeable, place a special order for the part, or refer 一个是互换的，地方的部分，或参考了特别命令
the customer elsewhere. Counter workers unpack and mark incoming parts and 客户的其他地方。柜台工作人员包和马克与流入的部件
store them in the stockroom according to a prearranged system. Other duties 存储在库房他们根据预先安排的制度。其他职责
include receiving and filling telephone orders, keeping catalogs and price 包括接受和填写电话订购，目录和价格保持
lists up-to-date, recording sales and taking inventory. 列出了最新的，记录销售和进行盘点。
In wholesale auto parts businesses and in those auto supply houses known as 批发企业和汽车零部件的汽车 ， 在被称为住房供应
jobbers, counter workers sell to garages, retail supply shops, trucking 批发商，柜台工作人员出售车库，零售供应店，货车
companies, auto dealers and the public. In retail auto supply stores and 公司，汽车经销商和市民。在零售商店和汽车供应
auto dealerships, they sell to the public, and they supply parts to 汽车销售商，他们卖给市民，他们供应的零部件
mechanics employed by the firm. 由该公司雇用的技工。
Counter workers may also be employed in specialty firms that supply only 柜台工作人员也可受聘于专业公司 ， 供应只
certain types of parts, such as electrical and carburetor systems, mufflers, 某些类型的零件，如电气和化油器系统，消声器，
brake parts or similar equipment. 制动器部件或类似的设备。
Counter workers use tools such as micrometers, calipers and fan-belt 柜台工作人员使用诸如微米，工具钳和风扇带
measures to measure parts for interchangeability. They also may use 措施来衡量互换性零件。他们也可以使用
equipment such as the coil-condenser tester to find defective parts. 设备 ， 如线圈，电容测试仪发现有缺陷的部件。 In some 在一些
establishments, particularly small wholesale houses, they use brake-riveting 机构，特别是小批发房子，他们使用的刹车，铆接
machines and brake-drum lathes to repair parts. 机器和制动鼓车床维修零件。
WORKING CONDITIONS 工作条件
Automobile Parts Counter Workers can expect to work indoors, constantly 汽车零部件反劳动者将会在室内工作，不断
standing, walking and reaching high and low for parts. Most places of 站立，走路 ， 达成高和低的部分。大部分地方
employment are reasonably clean, well-lighted, heated during the winter and 就业是相当干净，明亮的，在冬季和加热
air conditioned in the summer. Counter workers must frequently work rapidly 空调在夏天。柜台工作人员要经常迅速
for example, when waiting on mechanics who have taken time from repair work 例如，在等待谁采取的维修工作时间力学
to get parts. They may also be required to lift heavy items. 得到零件。他们可能还需要解除沉重的物品。
Some counter workers belong to either the International Brotherhood of 一些反工人都是属于国际兄弟会
Teamsters, Chauffeurs, Warehousemen and Helpers of America, or to the 卡车司机，汽车司机，仓库和佣工，或
International Association of Mechanists and Aerospace Workers. 国际精密机械协会和航空业工人。
EMPLOYMENT OUTLOOK 就业前景
The following information is from the California Projections of Employment 以下信息是从加州的就业预测
published by the Labor Market Information Division. 公布劳动力市场信息司。
Estimated number of workers in 1990 30,470 在1990年的估计数三零四七零工人
Estimated number of workers in 2005 38,710 2005年 ， 估计人数38710工人
Projected Growth 1990-2005 27% 1990-2005年预计增长27％
Estimated openings due to separations by 2005 13,400 由于开口估计到2005年离职13,400
(These figures do not include self-employment nor openings due to turnover.) （这些数字不包括自我就业 ， 也不能开口 ， 由于营业额。）
Automobile Parts Counter Workers are among a group of salespersons which is 汽车零部件反工人是其中一个组的营业员是
expected to grow slightly faster than the average for all occupations during 预计将增长略快于所有职业的平均期间
the 1990-2005 projection period. 1990-2005年期间的预测。
This slow, steady growth in automobile parts supply houses is expected to 这种缓慢，在汽车零部件采购供应住房的稳定增长预期
continue through 2005, particularly in larger metropolitan areas, resulting 一直持续到2005年，特别是在大都市地区造成较大的，
in a need for more workers to supply parts for a growing number of motor 在对工人的需要提供了越来越多的汽车零部件
vehicles in use. Besides jobs from employment growth, many jobs are 此外 ， 在使用中车辆从就业增长的就业机会。许多职位
expected to occur because of the need to replace workers who leave the labor 预计将发生 ， 因为需要更换工人劳动谁离开
market or transfer to other occupations. Due to a shortage of experienced 市场或转移到其他行业。由于经验的不足
workers, employers have been willing to hire inexperienced applicants and 工人，雇主愿意雇用和经验的申请人
train them on the job. Currently, employers report occasional openings and 培训他们的工作。目前，雇主报告和偶尔开口
a shortage of experienced applicants. 经验丰富的申请人不足。
WAGES, HOURS, AND FRINGE BENEFITS 工资，工时，及附带福利
Pay for entry-level counter workers ranges from $4.25 to $9.50 an hour. 支付入门级柜台工人从4.25美元到9.50美元一小时不等。
Experienced counter workers can earn between $5.50 and $12.75 an hour. 经验丰富的反工人可以挣5.50美元至12.75美元每小时。
Journey-level counter workers can earn as much as $17.00 hourly. 旅级柜台工人可以挣高达每小时$ 17.00。
Working hours are generally from 8 am to 5 pm, Monday through Friday. 工作时间一般是上午8至下午5时，周一至周五。
Some retail outlets may require a four-hour shift on Saturday morning. 一些零售商可能需要4个小时在星期六早上的转变。
Hours may also vary, as some parts houses and garages stay open on week 时间可能也各不相同，一些地方的房屋和车库留在本周开放
nights, Saturdays and Sundays. 晚上，星期六和星期日。
Fringe benefits usually include paid medical, dental, life insurance and 附带福利通常包括支付医疗，牙科，人寿保险和
paid vacations. Some employers pay vision and dental insurance. 带薪休假。有的雇主支付的远见和牙科保险。
ENTRANCE REQUIREMENTS AND TRAINING 入口要求和培训
An aptitude for arithmetic, legible handwriting and ability to read catalogs 一种算术才能，清晰的笔迹和能力 ， 阅读目录
and technical materials are essential to parts counter workers. Also 和技术材料是必不可少的部分柜台工人。还
essential is familiarity with the function of automobile parts, including 重要的是与汽车零部件，包括熟悉的功能
knowledge to judge whether or not parts are interchangeable. High school 知识来判断是否有部分是可以互换的。高中
graduation is not an entry requirement of the majority of employers; 毕业 ， 是不是大多数雇主入学要求;
however, it is an asset, particularly when seeking a trainee job. Counter 但是，它是一种资产，尤其是在寻找实习工作。计数器
workers should be neat, friendly and tactful, since they deal with the 工人应整齐，友好，委婉，因为它们与处理
public. 市民。
Most parts counter workers learn the trade on the job. 大部分地区的反工人学习在工作中贸易。 Beginners often start 初学者往往开始
as parts deliverers and may work in shipping and receiving departments while 由于部分工作 ， 运送 ， 并可能在运送和接收部门 ， 而
training to be Automobile Parts Counter Workers. Although trainees may wait 培训是汽车零部件反工人。虽然学员可能会等待
on customers after a few months of experience, it generally takes them about 对客户的经验后几个月，一般需时他们了解
two years to become fully qualified counter workers. Courses in automobile 两年的时间成为完全合格的柜台工作人员。汽车课程
mechanics, business mathematics, merchandising, selling and English, which 力学，数学商业，营销，销售及英语，
can be taken either in a high school or community college, are good 可以采取在高中或大学或社区，是好的
preparation f
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