仪容仪表和个人卫生培训课件.pptx

Click to edit Master title style,Click to edit Master text styles,Second level,Third level,Fourth level,Fifth level,*,*,单击此处编辑母版标题样式,*,*,单击此处编辑母版标题样式,*,*,GROOMING&HYGIENE,仪容仪表和个人卫生,3/22/2025,1,仪容仪表和个人卫生培训课件,第1页,Grooming&Hygiene,个人仪表与卫生,Looking Your Best!,展示给客人你最正确仪容,仪表.,Creating An Impression.,给客人留下深刻印象.,Our Hotels Image.,我们酒店形象.,You-A Representation.,你就是这一切代表.,3/22/2025,2,仪容仪表和个人卫生培训课件,第2页,LESSON OUTLINES课程目录,General Grooming Standards 个人仪表基本标准,Females Grooming Standards 女员工仪表标准,Male Hair standards 男员工仪表标准,Kitchen Employees,厨房员工仪表,3/22/2025,3,仪容仪表和个人卫生培训课件,第3页,OBJECTIVE,培训目标,经过此次培训，你将能够列出并解释出酒店,个人仪表和卫生方面标准。,At the end of the training,you will be,able to list&explain Holiday Inn Daya,Bay Grooming&Hygiene standards.,3/22/2025,4,仪容仪表和个人卫生培训课件,第4页,Uniforms should be change according to,department procedures.,要穿部门所要求制服,Name tag to be worn at all times and correctly,positioned on the left hand up-side of the,uniformed.,上班时名牌一定要随时佩戴在制服左上方正确位置,Dress Code/Uniforms,服装,3/22/2025,5,仪容仪表和个人卫生培训课件,第5页,Uniforms or any part of the uniform must,not be worn outside of the Hotel unless,specific duties require doing so.Any,damage to the uniform must be reported,to the Linen Room immediately so that,repair can be done,除非工作需要，禁止在酒店外穿整套或任何一部分,制服。制服若有损坏，必须马上通知制服间，以,及时修补。,Dress Code/Uniforms,服装/制服,3/22/2025,6,仪容仪表和个人卫生培训课件,第6页,Why wear a name tag?为何要戴名牌？,It enable new staff to integrate faster。,它能使新员工快速进入状态,It gives an organization a friendlier and more,personal image。,能够带给饭店亲切及个人化服务形象,Customers and visitors like to know who,they are talking to?,用户想知道他们在和谁讲话,3/22/2025,7,仪容仪表和个人卫生培训课件,第7页,Why wear a name tag?为何要戴名牌？,It encourages staff to take greater,responsibility for their actions and behavior.,它能加强员工对自己表现及行为责任感,It enable new staff to integrate faster.,它能使员工很快识别新同事,3/22/2025,8,仪容仪表和个人卫生培训课件,第8页,General Grooming Standards,个人仪表基本标准,Hair may not look wet and oily.,头发看起来不要非常油腻，要保持清洁,。,No strong hair spray,gel,lotion on hair.,不要在头发上涂抹过多发胶,No fancy design hair styles.,不要留怪异发型,No fancy jewelry.You are allowed a simple,wedding band,a watch and a pair of small,ear studs for females,不要佩带刺眼首饰，只可佩带结婚戒指、手表，,女员工可佩带小耳钉，且一只耳朵只能戴一个耳钉,3/22/2025,9,仪容仪表和个人卫生培训课件,第9页,No necklaces may show outside the uniform.,项链不要佩带在制服外,The color of inner garments must be kept concealed under the skirt/blouse/shirt.,内衣颜色必须与裙子、男女衬衣颜色相符,Long johns must not protrude jackets/trousers.,内衣领口、裤边不得露出衬衣和外套,3/22/2025,10,仪容仪表和个人卫生培训课件,第10页,General Grooming Standards,个人仪表基本标准,Pockets may not contain too many articles,nor look bully.,工装口袋不允许装太多东西，或看起来臃肿,Shoes should be polished.,保持皮鞋光亮,Finger nails should be clean,short,well trimmed.,指甲要整齐、整齐,3/22/2025,11,仪容仪表和个人卫生培训课件,第11页,General Grooming Standards,个人仪表基本标准,Avoid garlic,onion,and strong spicy,smelling food before reporting to work.,工作前要去除口腔或身体异味，如：,蒜，元葱及一些刺激性食品较强气味。,Hands must be washed after each visit to,the toilet,before and after meals and,handling of food.,饭前便后要洗手,。,3/22/2025,12,仪容仪表和个人卫生培训课件,第12页,General Grooming Standards,个人仪表基本标准,Hair must be clean,neat and tidy at all times.,时刻保持头发洁净整齐,。,Fringe must be above the eyebrow.,垂在额前短发，不可遮盖眼,。,Color of hair must be of a“natural”color.,头发颜色要自然,。,No fancy unnatural colored hair.,头发不可染刺眼或不自然颜色,3/22/2025,13,仪容仪表和个人卫生培训课件,第13页,WOMENS GROOMING,女员工仪表标准,3/22/2025,14,仪容仪表和个人卫生培训课件,第14页,Must be clean,well-cut and regularly,maintained.,头发要梳理整齐,Loose hair must not tough the shoulders,If so,it must be worn up in an elegant professional,style.E.g.:braided,pony-tail,bun.,头发长度不能到肩膀，不然话一定要优雅专业扎,起来。如：辫子、绑成马尾状、盘成发髻,。,WOMENS GROOMING,女员工仪表标准,Hair,发型,3/22/2025,15,仪容仪表和个人卫生培训课件,第15页,Hair worn in a pony-tail on the crown.,头发像皇冠似绑很高马尾,Hair fringe covering the eyebrows.,流海遮住了眉毛,Wet look.,头发看起来是湿,Extreme style or light-colors.,奇怪发型或颜色,NOT ACCEPTABLE,不允许,3/22/2025,16,仪容仪表和个人卫生培训课件,第16页,Hair accessories must be of a conservation,nature.,头发上戴饰品一定要保守自然,All ribbons,ready-made bows and scrunches,should be black。,头饰仅能使用黑色,Hair Accessories,头发上戴饰品,3/22/2025,17,仪容仪表和个人卫生培训课件,第17页,Male&Female staff is not allowed,to wear jewelry or other accessories,with their uniforms,男女员工上班均不允许佩戴首饰或饰物,JEWLLERY,珠宝,Brooch,bracelet,anklets and lip/nose/earrings not allowed.,不允许佩戴胸针，手镯，脚链，嘴鼻耳环,3/22/2025,18,仪容仪表和个人卫生培训课件,第18页,Except for wristwatch,wedding ring and stud,earrings for female staff.The maximum,diameter of ring can not wider than the finger.,Earrings should be either gold,silver,or pearl,Studs,No hanging earrings should be worn.,手表、结婚戒指除外，女员工可允许佩戴钉状,耳环）,戒指宽度不能宽于手指。耳环只能戴金、,银或珍珠，不能戴吊式耳环。,Bangle(foot-lace)should not be worn.,不能戴脚链.,3/22/2025,19,仪容仪表和个人卫生培训课件,第19页,MAKE-UP,化装,Make-up has to be light,and classic,化装必须是淡妆而且高雅,Ladies are required to wear a minimum of a,lipstick and blusher.,女员工最基本要涂口红即腮红,Use simple/light/close to skins nail polish.,使用透明色或靠近肤色指甲油,3/22/2025,20,仪容仪表和个人卫生培训课件,第20页,Females Grooming Standards,女员工仪表标准,False eyelashes not permitted.,不允许戴假睫毛。,No Strong perfume.,不允许用味道过浓香水。,No black or dark maroon color lip stick.,不可涂抹黑色或深褐色口红。,No tattooed eye lid/brows and lips.,不准纹眉。纹眼线；纹唇,3/22/2025,21,仪容仪表和个人卫生培训课件,第21页,Stockings,丝袜,Must be worn by all female Associate.,全部女员工都要穿丝袜,Skirts must always be worn with pantyhose,stockings.Plain,skin colour and no runs/,no holes.,应穿酒店统一发放丝袜。并确保丝袜无破洞、,无抽丝,3/22/2025,22,仪容仪表和个人卫生培训课件,第22页,Male Hair standards,男员工仪表标准,3/22/2025,23,仪容仪表和个人卫生培训课件,第23页,Hair,which must be clean and of a conservative,style,should be maintained regularly,And not,reaching the collar.Minimum hair length of,Number 2 on razor setting.No hair fringe could,cover the eyebrows.Side burns should not extend,beyond the middle of the ear.,男员工头发要保守，并梳理整齐，长度不到衣领，,最短长度为2公分前面头发不能挡住头发,鬓角不能,超出耳中央,MENS GROOMING,3/22/2025,24,仪容仪表和个人卫生培训课件,第24页,No Print T-Shirt should be worn under uniforms.,不能在制服下穿着有印花T恤,Hands and nails must be and well manicured at,all times.Length of nail could not be over the,top of the finger.,双手及指甲要整齐清洁，指甲不宜超出,Uniforms must be clean,well-ironed and free,from spots and stains with no Buttons,missing and on loose threads.,制服须洁净，熨烫平整，无污渍，钮扣齐全，无开线,MENS GROOMING,3/22/2025,25,仪容仪表和个人卫生培训课件,第25页,MENS GROOMING,Face must be clean,shaven at all times.,保持面部清洁,No earrings of any sort allowed.,不准佩带耳环及其它小饰品,Plain black or dark color tone socks only.,只允许穿黑色袜子,Black shoes,clean and polished.,只允许穿酒店统一发放工鞋皮鞋要光亮,3/22/2025,26,仪容仪表和个人卫生培训课件,第26页,Kitchen Employees,厨房员工仪表,3/22/2025,27,仪容仪表和个人卫生培训课件,第27页,Kitchen Employees,厨房员工仪表,Hats must be worn at all times.,工作时必须佩带工作帽,Hair must be washed everyday.,天天必须洗头,3/22/2025,28,仪容仪表和个人卫生培训课件,第28页,Kitchen Employees,厨房员工仪表,Females must wear hairnets.,女员工应该佩带发网,No jewelry of any sort allowed.,不准佩带任何装饰物,must wear kitchen shoes/boots.,必须穿厨房鞋和靴子,3/22/2025,29,仪容仪表和个人卫生培训课件,第29页,Personal Hygiene,个人卫生,3/22/2025,30,仪容仪表和个人卫生培训课件,第30页,Personal Hygiene,个人卫生,Bathe daily.,天天洗澡,。,Brush your teeth.,天天刷牙,Wash your hair and keep it clean and,dandruff free.,清洗头发，保持头发洁净，没有头皮屑,3/22/2025,31,仪容仪表和个人卫生培训课件,第31页,Personal Hygiene,个人卫生,Use deodorant.,可使用除臭剂,Use perfume or cologne in moderation.,可使用温和清淡香水,3/22/2025,32,仪容仪表和个人卫生培训课件,第32页,Personal Hygiene,个人卫生,Avoid garlic,onions,strong spicy smelling food before,reporting to work.,工作前不允许吃蒜，元葱及一些刺激性气味较强食品,Keep your fingernails clean,short and rounded and dirt,free.,保持指甲洁净、整齐，无污物,Hands must be washed after each visit to the toilet,before and after meals and handling of food.,饭前便后及接触食物前要洗手。,No protruding nasal hair.,鼻毛不可露出鼻孔外,3/22/2025,33,仪容仪表和个人卫生培训课件,第33页,Toilet Etiquette,厕所礼仪,Use toilet properly.,正确使用厕所设备。,Flush the toilet after use.,便后冲水,Put toilet paper，sanitary napkin in the basket.,将卫生纸、卫生巾放进垃圾篓中,No scribble in toilet.,禁止在厕所乱写乱画,Keep toilet clean at all times,时刻保持厕所洁净,3/22/2025,34,仪容仪表和个人卫生培训课件,第34页,The presentation and deportment of,all team members must complement,and enhance the standing of Holiday,Inn at all times.,我们队伍全部组员行为表现必须随时,随地表达假日形象。,3/22/2025,35,仪容仪表和个人卫生培训课件,第35页,THANK YOU!,3/22/2025,36,仪容仪表和个人卫生培训课件,第36页,