广东海洋大学寸金学院商务英语期终考试试题A卷.doc

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《商务英语》 期终考试 试题 A卷

题号
Voc
R1
R2
R3
R4
R5
W1
W2

总分
分值
18
10
10
10
14
14
8
16

100
得分

VOCABULARY 18 %
Directions：Choose ONE word from the list to complete each of the following sentences.
A. broker B. manufacturer C. consultant D. analyst E. wholesaler F. accountant G. manager H. cashier I. adviser J. retailer K. banker L. merchant M. auditor O. executive P. exporter

1. A(n) accountant is a person whose job is to keep financial accounts.
2. A(n) executive is someone who is employed by a business at a senior level and may decide what the business should do, and ensure that it is done.
3. A(n) manager is a person who is responsible for running part of or the whole of a business organization.
4. A(n) cashier is a person who customers pay money to or get money from in places such as shops or banks.
5. A(n) adviser is an expert whose job is to give advice to another person or to a group of people.
6. A(n) merchant is a person who buys or sells goods in large quantities, especially one who imports and exports them.
7. A(n) analyst is a person whose job is to analyse a subject and give opinions about it.
8. A(n) broker is a person whose job is to buy and sell shares, foreign money, or goods for other people.
9. A(n) manufacturer is a business or company which makes goods in large quantities to sell.
10. A(n) banker is someone who works in banking at a senior level.
11. A(n) wholesaler is a person whose business is buying large quantities of goods and selling them in smaller amounts, for example to shops.
12. A(n) retailer is a person or business that sells goods to the public.

READING
PART ONE (Questions 1~5) 10%
• Look at Questions 1~5.
• In each case, which sentence is correct?
• Mark one letter (A, B, or C) on your answer sheet.
Example
19 : 45
The time is
A. a quarter to seven in the morning.
B. a quarter past seven in the evening,
C. a quarter to eight at night.
Answer C.
1.
Mobile Phone Model
Order date
Delivery date
Siemens
October 6
October 20
Nokia
October 27
November 5
Motorola V8088
October 18
November 17
The Nokia can be delivered
A. before the Siemens. B. in the shortest time. C. after three weeks.
2.
YEAR
PROFITS
2004
$ 500,000
2005
$ 400,000
2006
$ 800,000
Profits went up by $400,000 in_____
A. 2004 B. 2005 C. 2006
3.
FOR SALE
A detached house with three stories
A basement and a two-car garage
Quiet surrounding and convenient transport
Electricity and running water provided 
 The property advertised would be suitable for ______
A. a large family residence. B. a department store. C. a warehouse.
4.
The performance of the machine greatly depends upon careful handling and regular maintenance.
The machine will work best if you______
A. keep it in a clean place and wash it regularly.
B. hand it over carefully to the next shift.
C. use it with care and keep it in good repair.
5.
The sound lab seats up to 48 students, with two students sharing one monitor, and there's one seat for the teacher at the master control.
In the sound lab there are altogether 49 seats and
A. 28 monitors for students.
B. 24 monitors for students.
C. 25 monitors for students.
Key: I. B 2. C 3. A 4. C 5. B
PART TWO (Questions 6 -10) 10%
• Look at the plan of the ground floor of a department store.
• For Questions 6~10, choose the correct place.
• For each question, mark one letter A~H.

6. Where should you go if you want to buy a TV set? ( )
7. Where can you get a lipstick and a bottle of perfume? ( )
8. Where should you go if you want to relieve yourself? ( )
9. Where can you buy a pair of leather shoes? ( )
10. Where do you pay for the things you want to buy? ( )
Key: 6. C 7. B 8. E 9. H 10. G
PART THREE (Questions 11-15) 10%
• Look at the chart below. It shows the sales revenue and advertising costs for last year
• Which month does each sentence (11 --15) describe?
• For each sentence, mark one letter (A~L) on your answer sheet.
• Do not use any letter more than once.
Sales revenue and advertising costs for last year

11. The advertising cost and sales revenue both rose to their yearly peaks.
12. Advertising cost dropped a little and sales revenue saw its first drop to the bottom in the year.
13. Advertising cost continued to rise while sales revenue suffered its second fall to the bottom in the year.
14. Sales revenue rose to its second peak, with advertising costs falling to the lowest level of the year.
15.Advertising remained the same but sales revenue rose to its first peak of the year.
Key： II. L 12. C 13. H 14. D 15. B
PART FOUR ( Questions 16-22) 14 %
Questions 16-22
。 Read these sentences and the three company plans below.
。 Which company does each sentence describe？
。 For each sentence mark one letter（A，B or C）on your Answer Sheet.
Example
To combine its operations in different parts of the world will save a lot of money for the company.
Answer： B
A16. The company has businesses in four continents of the world.
C17. The company has appointed a new manager in charge of medicines.
A18. New automobiles will be developed in its program centers.
B19. A reform is being carried out in its organizations.
C20. Goods for hair protection makes a lot of money for the company.
B21. It tries to be more ready to meet the needs of the customers.
B22. The company is made up of fourteen subcompanies all over the world.
A . FORD
To save up to $ 3 billion a year，Ford is merging its manufacturing，sales，and product development operations in North America and Europe and eventually in Latin America and Asia. And in a move toward a more horizontal organization the company is setting up five program centers with worldwide responsibility in develop new cars and trucks.
B. IBM
Big Blue is reorganizing its marketing and sales operations into 14 worldwide industry groups，such as banking，retail，and insurance. In moving away from an organization based on geography，IBM hopes to eliminate turf wars and make itself more responsive to customers.
C. BMS
Bristol-Meyers Squibb is revamping its consumer business by appointing a new chief responsible for its worldwide consumer medicines business such as Bufferin and Excedrin. The 11，400 million U. S. dollars drug company also has formed a new unit with worldwide responsibility for its Clairol and other hair-care products.
Key： 1. A 2. C 3. A 4.B 5. C 6. B 7. B
PART FIVE (Questions 16-22) 14%
• Read the following passage.
• Are the sentences in Questions (16—22) "Right" or "Wrong"?
• If there isn't enough information to answer "Right" or "Wrong", choose "Doesn't Say".
• For each sentence, mark brie letter (A, B or C) on your answer sheet.
The Ultimate holiday gift for anyone with four wheels and two ears.
XM Satellite Radio is here.
This holiday, give the gift of sound. Introducing XM Satellite Radio, the first digital satellite radio service in the U. S. Experience more music, news, sports, talk comedy and entertainment in your car than you've ever imagined. All presented in jaw-dropping. digital-quality sound. With XM, you'll get:
• 100 digital channels for less than $10 a month.
• 71 music channels, including over 30 commercial-free, from rock to classical, country to hip-hop, blues to gospel, jazz to electronic, and much more,
• 29 of the biggest names in news, sports and talk including: CNN Headline
News, USA TODAY, Fox News, BBC World Service, CNBC, C-SPAN, NASCAR
Radio, CNN/Sports Illustrated and ESPN Radio.
Coast to coast coverage.
It's easy to add XM to any existing car stereo or to purchase a new AM/FM/XM stereo system.
Visit your local electronics store for a demonstration. To learn more, log on to www. xmradio. corn or call toll-free 87 7-XMRADIO.
23. XM is the device with which to listen to music programs only.
A. Right B. Wrong C. Doesn't say
24. There' has been no digital satellite radio service before.
A. Right B. Wrong C.-Doesn't say
25. XM Satellite Radio is for cars only.
A. Right B. Wrong C. Doesn't say
26. Among the music channels XM can turn to, about 40% do not broadcast any advertisements.
A. Right B. Wrong C. Doesn't say
27. You can get a lower price if you pay XM together with its new stereo system;
A. Right B. Wrong C. Doesn't say
28. You will know how well XM works if you go to an electronics store in your city.
A. Right B. Wrong C. Doesn't say
29. There is exactly the same information about XM there on the website as that given here.
A. Right B. Wrong C. Doesn't say
Key ：16. B 17. A 18. C 19. A 20. C 21. A 22. B
WRITING
PART ONE
• You are going to attend a trade fair.
• Write a memo to Ms Paris, the Executive Secretary:
• asking her to book a flight;
• telling her what kind of flight you want;
• saying when and why you want it.
• Write about 30 ~40 words.
• Write on your answer sheet.
MEMO
To: Ms Paris Executive Secretary Date: January 3,2007
From: Steven, the General Manager
Message:

PART TWO
• Read the following message from the director of your department.
  MEMO
Thursday, 7 October
One of our clients, Mr. Smith of Sunshine Advertising Company phoned today---complained that three of the ten computers he bought for his company last week did not work smoothly. They got stuck from time to time. Could you handle it ands reply to Mr. Smith?
• Write an e-mail to Mr. Smith
• apologizing
• making a suitable excuse for what happened
• promising to send some technicians to solve the problem
• promising that this kind of thing will not happen again
• Write 60—80 words.

广东海洋大学 寸金学院
2006-2007 学年度 第二学期 （总第2学期）
《商务英语》 期终考试 试题 A卷 答卷
商务英语 专业 2006 级 班 考生姓名 学号
题号
Voc
R1
R2
R3
R4
R5
W1
W2

总分
分值
18
10
10
10
14
14
8
16

100
得分

Vocabulary 30 %
(01-05) A B C D / A B C D / A B C D / A B C D / A B C D
(06-10) A B C D / A B C D / A B C D / A B C D / A B C D
(11-12) A B C D / A B C D /
Reading
Part I Questions 1-5 10 %
(1-5) A B C D / A B C D / A B C D / A B C D / A B C D
Part II Questions 6-10 10 %
6. 7. 8. 9. 10
Part III Questions 11-15 10%
11. 12. 13. 14. 15.
(11-15) A B C D / A B C D / A B C D / A B C D /
Part IV Questions
Cloze 15%
(41-45) A B C D / A B C D / A B C D / A B C D / A B C D
(46-50) A B C D / A B C D / A B C D / A B C D / A B C D

Part V Writing 15%

PART ONE
Please book a first class return flight to Shanghai for me for next Monday morning, as I'm going to attend an important trade fair there. I'd like to get the ticket this, Friday afternoon.

Dear Mr. Smith,
I’m sending you this e-mail to apologize for the technical problem of the computers you bought from our company. Owing to the negligence of our employees, these computers caused you much inconvenience in your work. We shall send two technicians to your company within this week and solve the problem and our after-sale service will be at your service at any time. We promise this kind of thing will not happen again.
Best Regards
Robert Merton
Oct. 8, 2000

13. An exporter is a country, firm, or person that sells and sends goods to another country.
14. A consultant is a person who gives expert advice to a person or organization on a particular subject.
15. An auditor is an accountant who officially examines the accounts of organizations.

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