餐饮服务英语口语培训2.doc

餐饮服务英语口语培训
Unit One Reserving a table 订座
3. I’m sorry we are booked out for this evening.
非常抱歉,我们的餐位今天晚上都已经定出去了.
4. When are the restaurant hours?
餐厅的营业时间是怎样的?
6.Thank you for calling, sir. We look forward to your visit.
谢谢您的来电,,先生,我们期望您的到来.

Unit Two Receiving a guest引座
1. Have you got a reservation?
您有预定吗?
2. Oh, yes, Mr. Smith. We’ve been expecting you. Would you please come with me?
哦,好的史密斯先生,我们一直等候着您的到来,请跟我来.
 Sorry, sir, all the tables are taken. Would you mind waiting until one is free?
不好意思先生,我们已经客满了,您介意等一会儿吗?
4．I’m sorry to have kept you waiting, sir and madam. Now we have a table for you. Would you step this way, please?
不好意思,让您久等了先生/女士,现在有空位置了,请这边走.

Unit Three Taking orders 点菜
3. Ok, here is the menu. Please take your time.
好的,这是菜单,您慢慢看
4. Are you ready to order, gentleman?
您现在准备点菜吗,先生?
5．I like Chinese food..Would you recommend something for me?
我喜欢中国菜,你帮我们介绍介绍.
6．Which is the quickest dish you can make? 有什么清淡一点的菜式?

Unit Four Recommend the dishes 推荐菜式
1.We are still looking at the menu. Maybe you could recommend something?
我们还在看菜单,要不,你帮我们介绍几个菜?
3 . We have fresh fish’s offal from market, would you like to have a try?
我们今天的鱼刚从市场上买回来,您可以试一下.
6．It’s cheap and delicious, would you like some ?
这既便宜又好吃,要不要来一点?
Unit Five Bar Service 酒吧服务
3. Do you care something a little stronger? If you prefer something milder, there is rice wine here.
您要不要来点烈性酒呢?要是喜欢酒精度低的话,我们这儿还有米酒.
4. Heng Shui Laobaigan is one of the most famous liquors in Hebei province and never goes to the head.
衡水老白干是河北省最有名的白酒,而且喝了不上头.
5. Can I bring the wine and liquor by myself?
我可以自带酒水吗?
6. How about Mao tai liquor, a famous liquor in Gui zhou?
要不茅台酒怎么样,它是贵州很有名的白酒
Unit Six Serving Dishes 上菜
1. Here are our cold dishes, sir.
先生,这里是我们的凉菜
2. Here you are, sir. This is hot and peppery duck..
来，先生。您的香辣鸭。
4. This is the special of our restaurant, “Steamed crab”
这是我们饭店的特色菜“清蒸大闸蟹”。
5. Here you are, please enjoy yourself.
这给您并祝您用餐愉快
6．This is our complimentary Fruit.
这是我们送给您的果盘
7．This dish is called “Ma Po beancurd”. Help yourself to it.
这道菜叫做麻婆豆腐,请慢用

Unit Seven Explain Food 解释饭菜
1.These are the dumplings. Please put a little vinegar on the plate and dip them into before eating.
这是饺子,在您吃之前倒点醋在碟子里然后蘸着吃
2． What makes the celebration significant is noodles as a must for every birthday dinner in China.
在中国，生日宴会上吃面条庆祝是很有意义的。
3. You’d better enjoy the dish while it is still hot. The dishes loses its flavor when it gets cold.
您最好是成热吃,要是凉了就不好吃了

Unit Eight Ask for Something要求帮助
1． By the way, could you bring me a pair of chopsticks, (, some more tea, a spoon,water ) please?
顺便，请给我拿双筷子好吗？
2． There isn’t any mustard (chilli oil ) here. Could you fetch me some wile you are at it?
这儿没有芥末油（辣椒油）了，给拿点来好吗？
3． It is too raw. I wanted mine well done. But this one here is at medium.
这个太生了,我的那块要熟透的,但是那块还正合适
4. I’m sorry, but I ordered something else. （I don’t think I ordered this.）
对不起,我点的是另外的(我点的不是这个)
5．I ordered half an hour ago. I haven’t gotten my food yet.
我点完菜都半个小时了,我的菜还没好吗?
6．Another friend is coming, can you add something more?
我还有位朋友过来,再帮我加点菜好吗?
7. Time is limited, can we take the “Braised fish’s offal with paprika” off our order?
时间来不及了,可以帮我们把那道菜取消了吗?

Unit Nine Pay a Bill 结帐
1． Do you take credit card here? （Is credit allowed here?）
您们收信用卡吗？(允许赊账吗？)
2． Can we have our bill please?
我们现在结账好吗?
3. This is your charge ,welcome back to our Restaurant.
这是找您的零钱,欢迎您下次光临
4. This is an itemized bill. It is easy to spot a discharge if there exists one.
这是一份逐条列明的细账，如果有差错的话，很容易发现。  
中式午餐(Chinese Lunch)
abalone鲍鱼 hot pot火锅 roast duck烤鸭 sea cucumber海参 cashew chicken腰果鸡丁 shark fin soup鱼翅汤
grouper石斑鱼 rice wine米酒 sautéed prawns炸明虾 steamed rice饭 celery芹菜 crab蟹 fish balls鱼丸
fobster龙虾 shrimp虾子 roast suckling pig烤乳猪 Chinese mushroom香菇 hair vegetable发菜lotus root莲藕 scallop干贝 sweet and sour pork糖醋排骨 carrot胡萝卜

西式午餐(Western Lunch)
apple pie苹果馅饼 chicken nugget炸鸡块 double cheeseburger双层奶酪汉堡 French fries炸薯条
hot dog热狗 ketchup蕃茄酱 napkin纸巾 pizza披萨（意大利薄饼） sandwich三明治 straw吸管
biscuits小面包，甜饼干 cream奶油 doughnut甜甜圈 hamburger汉堡 ice-cream sundae冰淇淋圣代
mill shake奶昔 pepper胡椒粉 salt盐 sausage香肠 tray拖盘

西式晚餐(Western Dinner)
baked potato烤马铃薯 cake蛋糕 chocolate pudding巧克力布丁 corn-on-the-cob玉米棒 fish pie鱼馅饼
meatballs肉丸 salad色拉 spaghetti意大利面条 wine酒 waiter服务生 cheese奶酪 coffee pot咖啡壶
crackers咸饼干 mashed potato马铃薯泥 pork chop猪排 roast chicken烤鸡 soup汤 steak牛排 beer啤酒
roast beef烤牛肉

台湾小吃(Taiwan Snack)
rice porridge稀饭 steamed dumplings蒸饺 steamed buns馒头 soybean milk豆浆 rice and vegetable roll饭团
fried rice with egg蛋炒饭 sliced noodles刀削面& vegetable soup蛋花汤 sweet & sour soup酸辣汤 seaweed soup 紫菜汤 wonton soup馄饨汤

Desserts 甜品
Tomato juice 西红柿汁 Ice cream 雪糕 Sundae 圣代 Cheese cake 芝士蛋糕 Beverages 饮料 Pop汽水 Grape juice 葡萄汁 Orange juice 橙汁 Milk 牛奶 Water 水 Coffee 咖啡 Tea 茶 Cocoa 热巧克力饮料 Apple juice 苹果汁 Iced tea 柠檬茶 Milkshake 奶昔 Honey 蜜糖水 Fruit juice 什果汁
Fruit Punch 什果宾治 - Cappuccino (Italian coffee)卡普契诺咖啡 Grapefruit juice 葡萄柚汁(西柚汁)
Cranberry juice 越橘汁 Carrot juice 胡萝卜汁 Lemonade 柠檬水 Champagne 香槟 Rum 兰姆酒
Whisky 威士忌 Brandy 白兰地 Cocktail 鸡尾酒 Wine 酒 Gin and tonic 碳酸琴酒 Martini 马丁尼酒 Manhattan 曼哈顿鸡尾酒 Tequila 龙舌兰酒 Vermouth 味美思酒 (一种开胃酒)

Dim Sum 点心
- Fried sweet bun 炸馒头 Steamed sweet bun 蒸馒头 Pork dumplings (Shiu Mai) 烧卖 Pan fried pork bun 生煎饱
- Sticky rice in lotus leaf 糯米鸡 Fried spring roll 炸春卷

Fast Food 快餐
- French fries 薯条 - Hamburger 汉堡饱 - Cheeseburger 芝士汉堡饱 - Hash brown 炸薯饼
- Corn on the cob (corn-cob) 玉米棒子 - Hot dog 热狗 - Fried chicken 炸鸡 - Bagel 圈状硬面饱
- Muffins 松饼 - Fish burger 鱼柳饱

Canton Food 广东食品
- Steamed fish 蒸鱼 - Stewed shark‘s fin 炖鱼翅 - Steamed lobster 蒸龙虾 - Sweet and soup carp 糖醋鱼
- Curried beef 咖喱牛肉 - Congee 粥 - Chinese tea 中国茶
参考： 学习