导游接待英语教学大纲.docx

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《导游接待英语》课程教学大纲一、课程基本信息 1．课程编号：09021338 2．课程名称：导游接待英语 3．英文名称：English for Tour Guides 4．课程简介：该课程在于使学生了解导游服务的基本内容，包括导游“吃、住、游、购、娱”全程服务标准、欢迎词、欢送词、线路设计、途中讲解、景点讲解等；同时教授了问答法、分段讲解法、虚实结合法、制造悬念法等10种景点讲解方法，加深学生对导游业务知识的了解，培养学生跨交际能力。导游接待英语这门课程使用《导游情景英语》这一教材，教材分为10个单元，每个单元分为3个小部分，包括背景知识介绍、对话和例句分析。全书附有光盘、听力文本和参考答案，便于学生课后操练，巩固学习成果。该课程是一门实用性很强的课，学生通过学习不仅提高口语，能进行简单的涉外导游工作，同时扩大知识面，不断完善认知结构，为学习专业课程和从事涉外导游工作奠定基础。二、课程说明 1．教学目的和要求：1)．培养学生的基本知识。了解并掌握涉外导游的基本知识体系。2)．培养学生的基本技能，掌握涉外导游基本用语，能在今后的涉外导游工作中熟练的运用。 2．先行课程：无 3．周课时、总学时：2/32 4．开课学期：第三学期 5．教学方法：讲授、情景再现。 6．考试方法：考勤占10%、平时作业20%、课堂表现20%、期末考试占50%。 7．实验、实习、作业：课堂讨论、对话。 8．教材：《导游情景英语》，牛百琳，高等教育出版社，2010。 9．教学参考资料：《涉外导游零起点》，刘哲，何琳，天津科技翻译出版社，2009. 《涉外导游英语》，梁悦，蔡龙文，北京师范大学出版集团，2010. 《导游英语》，朱华，高等教育出版社，2010. 三、课程内容与教学要求 Unit 1 Meeting the Tour Group 一、教学要求：掌握基本的导游接站基本英语用语、欢迎词，并在实际工作中熟练运用。二、教学重点：Know-how for Tour Guides of meeting the tour group 教学难点：Welcome speech 三、授课时数：理论4学时四、教学内容： Unit 1 Meeting the Tour Group Part A Know –how for Tour Guides 1、 Preparations for Meeting the Tour Group 2、 Meeting Tourists at the Airport 3、 Additional Tips Tour Guides Part B Listening Comprehension Section 1 The Temple of Earth Section 2 The Tian’anmen Square Part C Welcome Speech Welcome Speech by the Local Guide Part D Situational Dialogues The Great Wall Part E Introduction to Tourist Sites The Former Imperial Palace Part F Optional Exercises 1．Translation 2．ABC About the Chinese Culture Unit Five Hotel Check‐in—Travel in Anhui 一、教学要求：掌握入住酒店的基本用语，在实际工作中熟练运用。二、教学重点：The dialogue of hotel check-in 教学难点：The dialogue of hotel check-in 三、授课时数：理论4学时四、教学内容： Unit Five Hotel Check‐in—Travel in Anhui Part A Know‐how for Tour Guides 1．Hotel Check‐in 2．Room Standard 3．Additional Tips for Tour Guides Part B Listening Comprehension Section1 Bao Gong’s Memorial Hall Section2 Xidi Part C Situational Dialogues Mount Huang Part D Introduction to Tourist Sites Mount Jiuhua Part E Methods of Introduction Method of Question‐and‐answer Introduction Part F Optional Exercises 1．Readings—Hongcun 2．Translation 3．ABC About the Chinese Culture Chinese Buddhism Unit Six Foods and Beverages—Travel in Jiangsu 一、教学要求：掌握用餐的英语基本用语，在实践工作中熟练运用。二、教学重点：The dialogue of dishes 教学难点：The dialogue of dishes 三、授课时数：理论4学时四、教学内容： Unit Six Foods and Beverages—Travel in Jiangsu Part A Know‐how for Tour Guides 1．Changing Dishes 2．Unwilling to Have Meals Together 3．Additional Tips for Tour Guides Part B Listening Comprehension Section1 Dr．Sun Yat‐sen’s Mausoleum Section2 Nanjing Museum Part C Situational Dialogues Z houzhuang Part D Introduction to Tourist Sites Z huozheng Garden Part E Methods of Introduction Method of Introduction with a Focus on Key Events Part F Optional Exercises 1．Readings—Li Garden 2．Translation 3．ABC About the Chinese Culture Chinese Gardens Unit Three On‐the‐way Introduction—Travel in Shandong 一、教学要求：掌握在导游实务工作中用英文进行途中讲解的基本用语。二、教学重点：On‐the‐way Introduction 教学难点：On‐the‐way Introduction 三、授课时数：理论4学时四、教学内容： Unit Three On‐the‐way Introduction—Travel in Shandong Part A Know‐how for Tour Guides 1．On the Way to Tourist Sites 2．Taboos of Guiding Service on the Way 3．Additional Tips for Tour Guides Part B Listening Comprehension Section1 Baotu Spring Section2 Penglai Pavilion Part C On‐the‐way Introduction On the Way from Jinan to Qufu Part D Situational Dialogues Confucius Temple Part E Introduction to Tourist Sites Mount Tai Part F Optional Exercises 1．Translation 2．ABC About the Chinese Culture Confucianism Unit Four Introduction of Tourist Sites—Travel in Henan 一、教学要求：掌握在导游实务中用英文进行景点讲解。二、教学重点：Introduction of Tourist Sites 教学难点：Introduction of Tourist Sites 三、授课时数：理论4学时四、教学内容： Unit Four Introduction of Tourist Sites—Travel in Henan Part A Know‐how for Tour Guides 1．Sightseeing Tempo 2．Introduction for Different Tourists 3．Additional Tips for Tour Guides Part B Listening Comprehension Section1 Yin Ruins Section2 White Horse Temple Part C Situational Dialogues Shaolin Temple Part D Introduction to Tourist Sites Longmen Grottoes Part E Methods of Introduction Method of Narrative Introduction Part F Optional Exercises 1．Readings—A City Tour of Kaifeng 2．Translation 3．ABC About the Chinese Culture Chinese Wushu Unit Ten Shopping—Travel in Sichuan 一、教学要求：掌握在导游实务中带领游客进行购物的英文日常用语。二、教学重点：Tips for Tour Guides on shopping 教学难点：Tips for Tour Guides on shopping 三、授课时数：理论4学时四、教学内容： Unit Ten Shopping—Travel in Sichuan Part A Know‐how for Tour Guides 1．Entertainments 2．Shopping 3．Additional Tips for Tour Guides Part B Listening Comprehension Section1 Wuhou Temple Section2 Du Fu’s Thatched Cottage Part C Situational Dialogues Dujiangyan Irrigation Project Part D Introduction to Tourist Sites The Taoping Qiang Stockaded Village Part E Methods of Introduction Method of Section‐by‐section Introduction Part F Optional Exercises 1．Readings—Sanxingdui Museum 2．Translation 3．ABC About the Chinese Culture Chinese Taoism unit Twelve Sending off the Tour Group—Travel in Guangxi 一、教学要求：掌握在导游实务中送别游客的英文用语。二、教学重点：Sending off the Tour Group 教学难点：Sending off the Tour Group 三、授课时数：理论4学时四、教学内容： Unit Twelve Sending off the Tour Group—Travel in Guangxi Part A Know‐how for Tour Guides 1．Preparations for Sending off the Tour Group 2．Possible Delay of Sending off the Tourists 3．Additional Tips for Tour Guides Part B Listening Comprehension Section1 Elephant Trunk Hill Section2 Fubo（Taming Wave） Part C Situational Dialogues Reed Flute Cave Part D Introduction to Tourist Sites Lijiang River Part E Farewell Speech A Farewell Speech by the Local Guide Part F Optional Exercises 1．Readings—West Street 2．Translation 3．ABC About the Chinese Culture Chinese Calligraphy Unit Seven Tourists Missing—Travel in Zhejiang Unit Eight Handling the Accidents—Travel in Shanghai Unit Nine The First Aid—Travel in Shaanxi Unit Eleven Complaints—Travel in Yunnan 一、教学要求：本次课程主要上4个单元，主要掌握如何应对导游实务中的突发事件。二、教学重点：How to deal with the accidents as a guide 教学难点：How to deal with the accidents as a guide 三、授课时数：理论4学时四、教学内容： Unit Seven Tourists Missing—Travel in Zhejiang Unit Eight Handling the Accidents—Travel in Shanghai Unit Nine The First Aid—Travel in Shaanxi Unit Eleven Complaints—Travel in Yunnan 执笔人：蒋婷

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