资源描述
1, 登陆信箱:用户名—craft 密码---crftpw; 用户名---sa 密码---sapsswd;
2, 如果拨打信箱的HUNTGROUP组号时,应答的内容错误,可以考虑一下五个方面:
1),分配给信箱的端口的分机号码不正确;
2),信箱的HUNTGROUP设置不正确,可能是“Message Center”和“Message Center AUDIX Name”设置不正确;
3),Diagnostics--Switch Link Diagnostics--Link Diagnostics查看“Link Status”和“Session Status”是否都是“UP”。如果是“DOWN”,表明交换机与信箱之间的信令传输有问题,请检查相关设置。
4)Voice System Administration--Voice Equipment Administration---Services to Channels将所有CHANNEL的服务要选成“AUDIX”;
5)在Voice System Administration-- Number Services Administration做如下设置
any
any
any
any
AUDIX
3, 拨打信箱的HUNTGROUP号码时,信箱的应答时间过长?
Switch Administration--- Interface Parameters--- Answer Delay改成0,此项更改需要重新启动服务。(振铃一到两声属于正常)
4, 设置留言的EMAIL收发:
当信箱有留言时,可以将信箱的留言通过EMAIL发给用户。
1),Feature Administration--- Internet Messaging--- General Options and Settings中将“POP3 enabled?”设置成Y;
2),设置OUTLOOK的帐号中加一个新的帐号,他的“接受邮件POP3”和“发送邮件SMTP”都设置成信箱的地址。用户名为该信箱的号码,密码为该信箱的密码。
3)Feature Administration---Mail Options--- Server alias中设置一个关联项,如。如果分机8000为8001留言,在8001分机的EMAIL中收到的邮件中发件人项中就是8000@。(如果在subscriber中,8000定义了名字,收件人会是”名字”@
4,设置传真
Subscribers who receive a large number of faxes can have a separate, secondary extension dedicated to incoming fax calls. Voice messages cannot be recorded at this extension, nor can other subscribers address messages to it.
To administer a secondary fax extension on the system, you set up a second, fax-dedicated extension for a subscriber's mailbox. The subscriber then has two extensions and one mailbox. The primary extension is administered for Call Answer, Personal Greetings, and other voice mail services. The secondary fax extension provides only a brief greeting that reveals the subscriber's name and invites the caller to leave a fax.
To administer a secondary fax extension:
1. Have the switch administrator create a phantom extension with a Direct Inward Dialing (DID) number for the subject subscriber. Note the extension number created.
2. Have the switch administrator administer the phantom extension to cover directly to the Avaya INTUITY system. (This way, the secondary fax extension can be dialed as if it were a fax machine.)
3. Start at the Administration main menu and select:
Global Administration
Messaging Administration
The system displays the SSH User Authentication dialog box. Enter your login, for example, sa or vm, in the User name field and your password in the Password field. Click Login. The system then displays the AUDIX Command Prompt screen.
4. At the enter command: prompt, enter change subscriber name/number where name/number is the name or main telephone extension (not the secondary extension number) of the subscriber you want to administer.
The system displays the Subscriber screen, page 1.
Use the Tab key to move to the Secondary Ext: field and type the number of the subscriber's secondary fax extension.
Note: This number must have the same number of digits as the primary extension.
5. Press F3 (Enter) to save this information to the system database.
The cursor returns to the command line, and the system displays the following message:
Command Successfully Completed.
6. Enter exit or another administrative command at the enter command: prompt.
5.设置广播留言
Broadcast Messages
A broadcast mailbox allows subscribers to send broadcast messages or login announcements. You must set up a specific broadcast mailbox to store the broadcast messages. When subscribers listen to a broadcast message or login announcement, the system actually retrieves it from the broadcast mailbox. Likewise, when subscribers record and send broadcast messages, they store them in the broadcast mailbox. The broadcast mailbox can contain a maximum of 16 broadcast messages and 1 login announcement.
Setting Up a Broadcast Mailbox
To set up a broadcast mailbox:
1. Start at the Administration main menu and select:
Global Administration
Messaging Administration
The system displays the SSH User Authentication dialog box. Enter your login, for example, sa or vm, in the User name field and your password in the Password field. Click Login. The system then displays the AUDIX Command Prompt screen.
2. At the enter command: prompt, enter add subscriber.
The system displays the Subscriber screen, page 1.
3. Type the name of the broadcast mailbox in the Name: field.
4. Type the extension of the broadcast message in the Extension: field. Use an extension that is not administered on the switch.
5. Type the Class of Service name or number you want for this broadcast mailbox in the COS: field.
6. Type 0 in the Switch Number: field. The zero means that the broadcast mailbox has a voice messaging mailbox but does not have an extension on the switch.
7. Type y in the Broadcast Mailbox? field. The "y" identifies this mailbox as a broadcast mailbox.
Note: You can enter data in the Broadcast Mailbox? field only by using the add subscriber command. You cannot change a broadcast mailbox to a regular subscriber mailbox or vice-versa through the change subscriber command. To change the broadcast mailbox, you must remove the current broadcast mailbox and add a new one.
8. Press F7 (Nextpage).
The system displays Subscriber screen, page 2.
9. Enter none in the following fields:
o Permissions, Type
o Permissions, Broadcast
10. Enter the maximum number of days that you want any particular broadcast message to be active in your system in the Incoming Mailbox, Retention Times (days) field. Enter the same number of days for New, Old, and Unopened.
11. Enter the maximum number of seconds of mailbox space for the broadcast mailbox in the Mailbox Size, Maximum field. A valid entry is a number from 0 to 32767.
Be sure you enter enough time for all the messages you believe your system will need to store at one time. Note that the maximum message length for a broadcast message varies, depending on the maximum message length administered for the specific subscriber who is creating a broadcast message.
12. Press F3 (Enter) to save the mailbox information to the system database.
The cursor returns to the command line, and the system displays the message:
Command Successfully Completed.
13. Enter exit or another administrative command at the enter command: prompt.
14. Click Return to Main to return to the Administration main menu.
Creating a Broadcast Message
A broadcast message is a message that you send to all messaging subscribers on your AUDIX system. It is treated as a new message and is presented before normal messages. Broadcast messages are useful for company announcements or emergency announcements.
You create and send a broadcast message normally, except you do not address it. Instead, you mark the message as a broadcast message. You cannot send a broadcast message to subscribers on other systems or at other locations.
Guidelines for Broadcast Messages
Message notification turns on subscribers' message-waiting indicators when the message arrives. Turn on message notification only in emergencies. The system slows down significantly when many subscribers simultaneously try to get a broadcast message.
Administer the broadcast mailbox so that the system deletes the message from the broadcast mailbox when the message expires.
With a 2-day default expiration, subscribers can receive the message for up to 3 days, that is, during the day you send it and the next 2 days. After the third day, the message can no longer be accessed.
If the broadcast mailbox already has 16 active broadcast messages, your message is immediately categorized as nondeliverable.
Sending a Broadcast Message
To send a broadcast message:
1. Log in to your mailbox. See the process flowchart Broadcast Message Operation and Procedure.
2. Press 1 to record or 4 to review a message.
3. Record, edit, and address a message.
4. Press 8 to mark the message as broadcast.
If a subscriber cannot mark a message as broadcast, the subscriber does not currently have permission to send broadcast messages. To allow a subscriber to send broadcast messages, go to the Subscriber screen, page 2 and enter voice in the Broadcast: field.
5. (OPTIONAL) Press any of the following:
1
Make private. (Press 1 again to undo.)
3
Schedule delivery.
4
File a copy.
Note: A broadcast message cannot also be a priority message.
6. (OPTIONAL) Press * M to access the following additional options:
1
Turn on message notification. (Press 1 again to undo.)
2
Change the message expiration from the 2-day default:
a. Enter numbers for the month and day of expiration. For example, press 1 0 0 8 for October 8.
NOTE: The month can consist of either 1 or 2 digits. The day must consist of 2 digits.
b. Press # to save the expiration date or press 2 to start over.
#
Approve additional options.
7. Press # to approve your message.
Sending Login Announcements
A login announcement is a voice mail message that automatically plays to each subscriber when the subscriber logs into his or her mailbox.
Guidelines for Login Announcements
Login announcements have the following special characteristics. They:
· Do not turn on message-waiting indicators. Therefore, do not use login announcements for emergencies.
· Are not put in subscribers' mailboxes. Subscribers cannot delete, save, replay, or forward login announcements. Thus, the only way to replay login announcements is to log in again.
· Can be active only one at a time.
· Are delivered to subscribers at remote locations as normal messages.
· Do not activate outcalling.
· Do not show up on TeleTypewriter (TTY) systems. Therefore, a hearing-impaired subscriber who uses only TTY for messaging does not see them. Send TTY subscribers a mail message from a TTY instead.
· Go to all subscribers of the system. Therefore, be sure to record all login announcements in all languages used.
7.重装信箱
将光盘装入光驱,然后重新启动信箱,启动后,系统询问是进行安装,还是重启,输入install ,按回车。系统开始安装
安装完成后,进入命令行,要求输入login, 输入root, 进入LINUX(Red Hat Linux release 7.3)的操作界面
在#后输入autoinstall,按回车即可
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