办公室英语口语.doc

办公室英语口语190篇
1） Greeting
A: Hi, Jane. How are you doing this morning?
B: I’m all right, thanks. Just a little tired.
A: Late night?
B: Yeah, I got home around two
2） Feeling better today?
A: Hello, Mr. Macmillan.
B: Hi, Susan. How are you feeling today?
A: Much better, thanks.
B: Glad to hear it.
3） Long time no see!
A: Hi, Jim. How are you? I haven’t seen you for a while.
B: I’m fine. I’ve been out of town. I just got back.
A: Where were you?
B: I was in New York for a wedding.
4） With a new employee
A: Hi there! My name’s Terry Graham. You’re new around here, huh?
B: Yes. My name’s Mark Benson. I just started a couple of weeks ago.
A: Well, if there’s anything I can do for you, let me know.
B: Thanks, I appreciate that!
5） With the general manager
A: Hello, Ms. Barkley. How are you?
B: Fine, thank you, sir. It’s nice to see you again.
A: Good to see you again, too. How’s you family?
B: Very well, thank you, Mr. Parker.
6） Directions to the supply shop
A: Mary? Can you tell me where the supply shop is?
B: Sure. It’s on basement level one. Turn right when you get off the elevator.
A: Great! Thanks a lot!
B: No problem, John.
7） Directions to the copy room
A: Excuse me, Mr. Emory?
B: Yes, Christine?
A: Could you tell me where the copier is, please?
B: Sure. You just walk down this hallway. The copy room is the second room on the right.
8） Directions to the lunch room
A: Excuse me, ma’am?
B: Yes. What can I do for you?
A: I’m new here and I can’t seem to find the lunch room.
B: Oh, it’s right downstairs. I’m going there myself. Just follow me.
9） Looking for someone’s office
A: Excuse me?
B: Yes. Can I help you?
A: Yes, please. I’m looking for Mr. Macmillan’s office. Do you know where it is?
B: I’m sorry, I don’t know, but the guard over there should know.
10） Directions to a bank
A: Excuse me, young man?
B: Yes, ma’am?
A: Could you point me in the direction of the bank? I’ve lost my way.
B: Certainly, ma’am. Just take these stairs down to the first floor and turn left. You can’t miss it.
11） Asking for a phone number
A: Richard? Do you have the number for that Chinese restaurant on the corner?
B: Yeah, hold on a second. I’ve got it in my office. Here it is. 553-2213.
A: 553-2213. Great, thanks.
B: No problem. Pick me up something to eat too, please.
12） Getting a phone number
A: Christine?
B: Yes, Mr. Emory?
A: I need the number for John Reese’s office.
B: Just one moment, sir. Here you are – 767-4512.
13） Asking for a client’s information
A: When would you like me to send those plans over to your office, Mr. Montgomery?
B: It would be good if you could get them to me by Thursday afternoon, Ms. Barkley.
A: That shouldn’t be a problem. What is the exact address, again?
B: 7880 Crofton Avenue, Building 40A, Room 304.
14） Asking for a client’s address
A: Excuse me, sir? I just need a little bit more information. Could you tell me your telephone number and mailing address?
B: Sure. My number is 545-8897, and I live at 908 Mulbury Street.
A: That’s 545-8897 and your mailing address is 908 Mulbury Street. The zip code is 20310, right?
B: That’s right.
15） Farewell before Christmas
A: I’m really glad I got a chance to talk to you before you left, Mary. Have a safe trip!
B: Thanks. Try not to work too hard while I’m away!
A: Yeah, I’ll try not to! See you after Christmas.
B: Okay-bye! Have a nice Christmas.
16） Ending a conversation
A: Well, I’d better get back to work. I’ve got a ton of stuff on my desk!
B: Me too. I’ll see you after work, huh?
A: Yeah, definitely. I was hoping to catch a ride with you.
B: Sure. Meet me at five.
17） Saying good-bye
A: Thanks for the advice, Mr. Macmillan. I’ll keep it in mind. I had better head off though. I’m meeting my husband for dinner.
B: Sure, I’m heading out myself. Enjoy your evening.
A: Thanks, sir. You too. Drive safely, I hear there’s a lot ice on the roads.
B: Thanks for the warning! See you tomorrow!
18） Finishing a conversation
A: All right then, Ms. Montgomery. I’ll get those plans over to your office by Thursday afternoon.
B: Great. That will give me time to talk with my staff before I make final decision.
A: That’s what I was thinking. I’ll have them there by Thursday.
B: Good news. Thanks for getting things done so quickly.
19） Ending a sales talk
A: Well, I’m glad I had a chance to see these samples, but I’m really not in a position to make a decision right now.
B: Would you like me to leave the samples with you?
A: Yeah, why don’t you do that, and then you can give me a call sometime next week.
B: Fine, Mr. Grant. Thanks for your time. I’ll talk to you next week.
20） Asking about deadlines
A: Hi, Mark! I was wondering if you finished that presentation you were working on last week?
B: Just about. It should be done in the next couple of days. Why?
A: Mr. Rodriguez was asking me about it yesterday.
B: I’ll give him a call.
21） Asking for a book returned
A: Stacey? Are you finished with that marketing book I lent you?
B: Oh-yeah, I don’t need it anymore.
A: Great. Could you bring it in tomorrow morning? I’ve got a test on Thursday.
B: Sure. Sorry about keeping it for so long.
22） Something to be finished
A: Roger? I need figures for accounting. Have finished the calculations?
B: I’m just finishing now, ma’am. I’ll have them ready within the hour.
A: All right, thanks.
B: You’re welcome, ma’am. I’ll call you when they’re ready.
23） Asking about a schedule
A: Excuse me, Mr. Emory? Mr. Macmillan, would like to know if you have the completed schedule for next week?
B: Yes, I do, Susan. Just a moment. Here it is.
A: Thank you, sir. Sorry to trouble you.
B: Not at all, Susan. Just tell him to leave it with my secretary when he’s finished with it.
24） Confirming a schedule
A: When can you get the finished product to me?
B: We should have it put together by the end of next week.
A: Great! That’ll be ahead of schedule! Good work.
B: Well, as the saying goes – we aim to please!
25） Lunch invitation
A: Hi! Susan! I haven’t seen you for ages!
B: I’ve been really busy. How is everything?
A: Oh, fine. Hey, why don’t we grab a bite to eat and do some catching up?
B: Yeah, why not? I’ve got a little free time on my hands. Where do you want to eat?
26） Self-introduction
Hi, everybody. I just want to make a brief introduction. I don’t know how many of you know me. I’ll be taking over the marketing division when John Jacobs retires. I’ve just come over from American Vendors, Inc, where I was the Director of Sales from 1985 until this year.
27） Meeting a new boss
A: Good morning, Mr. Montgomery. I’ve been sent over from purchasing to fill in for Clare Williams.
B: Oh, really? Nice to meet you. I thought they were going to leave me here on my own! How long have you been with the company?
A: Oh, about seven years. Time flies, you know!
B: Does it ever! Well, let’s get started. If you could begin typing this letter now, I’ll see what else needs to be done.
28） Introducing new people
A: Tom, this is Mary Bobbins. She’s just come over from sales.
B: It’s nice to meet you! Guess we’ll be working together.
A: Yes, she’ll be working closely with you on the marketing end of things.
B: Good. Well, welcome aboard, Ms, Robbins.
29） Asking about an accent
A: You have an unusual accent, Mr. Robbins. Where are you from originally? If you don’t mind me asking.
B: Not at all. I was born in Madrid, but I came to the States when I was a teenager.
A; I guess that must be what I’m hearing, I really couldn’t place it. Do go back to Madrid often?
B: No, I haven’t been back for more than ten years.
30） Discussing a new manager
A: Have you met the new manager in customer service?
B: No, I haven’t gotten over there in a few weeks. How is he?
A: She. She seems to be doing a pretty good job. Of course, anything would be better than that last guy!   
B: You said it! I can't believe he lasted as long as he did.     
31） Trying to get adjusted
A: Hi, how are you?
B: I’m fine, thanks. Just trying to get adjusted. It’s hard to keep track of everything around here.
A: That’s for sure. You’re new, too, huh?
B: Yeah. I just got here a couple of days ago. How about you?
32） Farewell before retiring
A: Well, I guess that’s about it. Everything’s packed and ready to go.
B: It’s hard to believer you’re really retiring. What are you going to do with yourself?
A: Have fun! I plan to spend some more time with my grandkids, and I might even go back to school.
B: Well, good luck. Give me a ring sometime, and let me know how you are.
33） Asking for a fax number
A: Excuse me, Mr., Macmillan? Could you tell me the fax number for Mr. Winthrop’s office, please?
B: Sure. I have it right here. 232-2453. If that one doesn’t work, try 232-2456.
A: Okay – that’s 232-2453, or 232-2456.
B: That’s right.
34） Introducing the company
A: Hi, John Phillips? I’m Rose Green. I’ve been asked to handle your training and introduce a little bit of the company to you. It’s nice to meet you.
B: It’s nice to meet you, too, Ms. Green. This company seems so big right now; I don’t know how I’ll ever get used to it.
A: After a week, you’ll be running around here like a pro. Let me give you this list of departments first, next to each department is its location and the name of the manager.
B: Great – That’ll be big help, Ms. Green.
35） Calling a group meeting
A: All right. I want to bring everybody in on this project. When can we start working on this?
B: Well, we could probably get started with a strategy meeting tomorrow morning at 8:00.
A: I tell you what, 8:00 is no good for me, but why don’t you guys get started and I’ll come by at around 8:45 or so.
B: That’s fine with me. How much time are we going to have to work on this?
36） Appointment with a client
A: I definitely want to meet with you, Mr. Parker. I just need to sort out my schedule.
B: Well, I know you’re pretty booked up these days. But, we’ve got to work fast on this.
A: I realize that. We don’t have any time to waste. I can put you down for 9:20. Could you make that, Mr. Parker?
B: Let me see. That’s no problem. I’ll see you then.
37） Bosses’ meeting
A: Hello. Mr. Rothman? This is Michael in Mr. Emory’s office. He’d like to set up and appointment with you to talk about buying a new copier.
B: Sure, I’d be glad to. What time frame did he have in mind?
A: He’d like to do it as soon as possible, sir. How about tomorrow at 2:45?
B: Mm, yeah, that’ll be great. Tell him I’ll see him then.
38） Scheduling an interview
A: Mr. Carmichael, this is Ellen Bower calling again. You had said I should call this week to schedule an interview with you.
B: That’s right, Ms. Bower. How are you? I’m not sure if I’ll be able to fit you in this week, I’m afraid.
A: I understand, Mr. Carmichael. I’d be glad to make it some time next week.
B: All right, then. Why don’t we say next Tuesday at 11:30 a.m.?
39） A last minute appointment
A: Joe, can you squeeze me in sometime today?
B: That’s a big order, Jane. I am really swamped.
A: I know what you’re saying, but I have to go over the books with you before I go see our tax guy.
B: Right. Okay, let me see what I can do. How about 1:30 right after my lunch meeting? It won’t take more than a half hour, will it?
40） Delaying an appointment
A: I’m afraid we are really short staffed this week, Mr. Crandal. I’d like to accommodate you, but I just don’t think I’ll have the time.
B: Are you telling me you’re not going to meet with me?
A: Not at all, sir. I’d just like to push it up to next week. I’ll have a lot more free time at the beginning of next week.
B: Well, I don’t like it, but I guess I don’t have any choice.
41） Secretary schedules a meeting
A: Mr. Crane’s office. Sandy speaking. May I help you?
B: Hi, Sandy. It’s Walter Knight. I need to book some time with Mr. Crane.
A: Certainly, Mr. Knight. When would you like to meet with him?
B: Can you see what his schedule is like on Wednesday?
42） Meeting a book keeper
A: Excuse me, Alex?
B: What can I do for you, Kim?
A: I was wondering if you could get together with me to go over the payroll.
B: Sure, anytime.
43） Making a sales appointment
A: Good morning, Mr. Emory. I was hoping to set up an appointment with you for sometime this week.
B: Hmm. I’m pretty booked up this week. Let’s move it up to next week.
A: Fine, Mr. Emory. Would next Monday at 4:00 o’clock be all right for you?
B: Let me take a look. All right, that’s no problem. See you then.
44） Training appointment
A: Paul, can I set up a time with you to go over the training manual?
B: Sure. Let me just grab my calendar. All right. I’m free all day Tuesday and Thursday morning.
A: Tuesday morning is good for me. How about 10:30 in my office?
B: Okay. Sounds good. See you then.
45） Next week’s meeting
A: Let’s meet before next week’s meeting, Jane. I want to kick around some ideas with you.
B: No problem. I’ve got a really light week. Anytime’s fine by me.
A: Well, let’s plan to get together next Monday afternoon, around three?
B: All right, I’ll put you in my book.
46） Setting up a lunch appointment
A: I’ll need to meet with you before you go on vacation, Alex. I have a few things to clear up.
B: I’ll be glad to. But my schedule is super tight this week. I think the only time I have free is at lunch on Wednesday.
A: That’s fine. I can make that.
B: All right, then. I’ll see you at noon on Wednesday.
47） Arranging a group meeting
A: I’d like to set a fixed time for this meeting before we finish today. Can you all take a look at your schedules?
B: Thursday mornings are usually the slowest around here. Why don’t we set it for Thursday at 10:00 a.m.?
A: That’s out for me. I already have a standard meeting on Thursdays at 9:30 a.m. How about Wednesday afternoon at 2:00 p.m.?
B: That’s all right for my department. I don’t know how the rest of you feel.
48） A mandatory meeting
A: Paul? I need to work out a time to get together with your people.
B: Does everybody need to be there? Hilary and Jason are on vacation this week.
A: It would be best if everybody could be there. How about next week sometime?
B: Let me take a look at the schedule. I’ll get back to you this afternoon, all right?
49） Setting up a staff meeting
A: We’re going to need everybody’s input on this project. So I’d like to fix a time to meet next week and hear what you all have to say.
B: I’d prefer to meet in the morning. I’m going to be out of the office most afternoons next week.
A: I don’t have any problem with that. Let’s set it up for 9:30 Wednesday morning. We can carry it over to Thursday if we need to.
B: That’s fine. What do the rest of you think?
50） A maintenance appointment
A: Hello? Is this the Maintenance Department?
B: Yeah. That’s right. What can I do for you?
A: We’re having a lot of trouble with our printer. Could you come and take a look at it sometim