F&B English.doc

Lesson one

1．Vocabulary词汇
Buffet /Dinner Buffet /Lunch Buffet自助餐/晚餐自助餐/午餐自助餐
A La Carte零点
Ashtray烟灰缸
Cup/ Egg Cup /Coffee Cup杯/蛋盅/咖啡杯
Bowl碗
Plate /Side Plate 盘/黄油盘
Knife /Steak Knife /Butter Knife /Dessert Knife 刀/牛排刀/黄油刀/甜品刀
Spoon/ Dessert Spoon / Coffee Spoon匙/甜品匙/咖啡匙
Glass 玻璃杯
Towel 毛巾
Fork/ Dessert Fork叉/甜品叉
Menu/Set Menu菜单/套餐菜单

2．Sentences句型
- Good morning / Good afternoon / Good evening / Good night.
早上好/下午好/晚上好/晚安
- How are you?
您好吗？
- Welcome to our restaurant.
欢迎光临我们餐厅。
- How many people are there in your party, Sir / Madam? /How many are you, Sir / Madam?
先生/女士，请问您几位？
- May I know your name please?
请问您的贵姓？
- Do you have any reservation, Sir / Madam? / Have you made a reservation from us, Sir / Madam?
先生/女士，请问您有预定吗？

Lesson Two

1．Vocabulary词汇
Bone Dish骨碟
Tray托盘
Dish碟子
Toothpick /Toothpick & Holder牙签/牙签盅
Tea /Tea Set/Tea Pot茶/茶具/茶壶
Chopstick/ Service Chopstick筷子/服务筷
Coffee Warmer/ Plate Warmer咖啡保温壶/热碟机
Saucer for Tea and Coffee Cup茶杯/咖啡杯碟
Oil & Vinegar Set 油醋架
Salt and Pepper Shakers椒盐瓶
Creamer奶油缸
Cloth Napkin /Paper Napkin 餐巾/餐巾纸
Place Card席次卡
Coaster杯垫

2．Sentences句型
- Please follow me, Sir / Madam.
请跟我来，先生/女士。
- This way please, Sir / Madam.
请这边走，先生/女士。
- Would you like buffet or A La Cart, Sir / Madam?
请问您是吃自助餐还是零点, 先生/女士？
- May I take your coat, Sir / Madam?
请让我替您拿外套好吗，先生/女士？
- Please mind you step, Sir / Madam?
请留意脚下，先生/女士。

Lesson Three

1．Vocabulary词汇
Straw 吸管
Stirrer搅棒
Lighter打火机
Matches火柴
Opener开瓶器
Sideboard餐具柜
Table setting摆台
Table cloth台布
Lazy Susan转桌
Baby –chair婴儿椅
Plastic Bag塑料袋
Take-away外带
Bread Basket面包篮
Ice Bucket冰桶

2．Sentences句型
- Which would you prefer, here by the window or near the door?
您是愿意靠窗坐呢还是靠门坐？
- I am sorry, Sir / Madam. All the tables by the window are occupied.
对不起，先生/女士。所有靠窗的餐桌都满了。
- Would you like to sit here, Sir / Madam?
请问您愿意坐在这儿吗，先生/女士？
- We are rather full this evening. Would you care to wait for a while?
我们今晚客满了。您介意稍等片刻吗？
- Sorry to have kept you waiting for such a long time.
对不起,让您久等了.

Lesson Four

1．Vocabulary词汇
Distilled water / Mineral Water蒸馏水/矿泉水
Lemon柠檬
Perrier巴黎水
Fresh Juice 鲜榨果汁
Fruit Plate果盘
Chocolate巧克力
Vanilla香草
Dumpling饺子
Honey蜂蜜
Candy Floss / Cotton Candy棉花糖
White/brown Sugar白糖/棕糖
Sweetener甜味素

2．Sentences句型
- I am sorry, Sir / Madam. We do not have a table free now. Would you like to have drink in the Lobby Bar? We will let you know as soon as there is a table available.
对不起，先生/女士。我们现在没人空餐桌。请您在大堂吧稍等一下，好吗？一有空桌，我们就会立即通知您。
- Is this table fine with you, Sir / Madam?
请问您对这张餐桌满意吗，先生/女士？
- I am sorry, Sir / Madam. We will attend to it immediately.
- 对不起，先生/女士。我们马上来收拾餐桌。
- Would you like to have a baby-chair for your child?
您需要婴儿椅吗？

Lesson Five

1．Vocabulary词汇
Butter黄油
Milk牛奶
Bread面包
Yoghourt酸乳
Cheese干酪
Cream奶油
Ice cream冰淇淋
Iced coffee/tea/water冰咖啡/冰水
Ice cube冰块
Decaffeinated Coffee无咖啡因的咖啡
Espresso特浓咖啡
Black Tea / Green Tea / Milk Tea红茶/绿茶/奶茶
Soybean Milk豆浆

2．Sentences句型
- Here is menu for you, Sir / Madam.
这是您的菜单，先生/女士。
- May I suggest you try …….., the chef recommends it.
我能向您推荐厨师特选的……
- If you need help, please call me.
如果您需要帮助，请告诉我。
- May I take you order now?
请问可以为您点菜了吗？

Lesson Six

1．Vocabulary词汇
Soy Sauce酱油
Chili sauce辣椒油
Vinegar醋
Salt and Pepper椒盐
Ketchup番茄酱
Curry咖喱
Garlic大蒜
Onion洋葱
Soft Drink软饮
Liquor烈性酒
Red wine红酒
Cocktail鸡尾酒
Drinking List酒水单
Wine List 葡萄酒单

2．Sentences句型
- How would you like your steak cooked, rare / medium rare / medium / medium well / well done?
请问您的牛排需要几成熟（一成、三成、五成、七成、全熟）？
- Would you like your eggs sunny side up?
请问您的鸡蛋是单面煎吗？
- Would you like you bacon crisp?
请问您的培根需要煎得脆一点吗？
- Would you like some desert?
请问您用点甜品吗？
- I am terribly sorry, Sir / Madam. This dish has been sold out. May I offer you ……instead?
我十分抱歉，先生/小姐。这道菜已经卖完。我能向您推荐……吗？
- Would you care for something to drink before your meal?
您在用餐前要用些饮料吗？

Lesson Seven

1．Vocabulary词汇
Poached Egg / Boiled Egg /Scrambled Egg荷包蛋/水煮蛋/炒蛋
Sunny-side-up单面煎蛋
Steak牛排
Wing翅
Bacon 腌肉
Bean豆
Rare /Medium Rare/ Medium /Medium Well /Well Done一成、三成、五成、七成、全熟
Vegetables 蔬菜
Salad 沙拉
Cold Dish凉菜
Soup汤

2．Sentences句型
- Would you like to see the drink / wine list?
您是否要看酒水单/红酒单？
- I suggest Perrier water if you would like something refreshing.
如果您需要一些清新提神的饮料，我向您推荐巴黎水。
- Would you care for a liqueur or brandy?
您喝一些利口酒或白兰地吗？
- What kind of wine do you prefer?
请问您喜欢喝哪种葡萄酒？
- We have excellent Chinese red wine which I can recommend.
我可向您推荐口感优质的中国红葡萄酒。

Lesson Eight

1．Vocabulary词汇
Sushi寿司
Sashimi生鱼片
Teppanyaki铁板烧
Tempura天妇罗
Man-made Noodle拉面
Rice Noodle 米粉
Congee 粥
Fried Rice炒饭
French Fries薯条
Toast吐司面包
Dim Sum点心
Cake 蛋糕

2．Sentences句型
- Would you like coffee or tea?
请问您是要咖啡是还是要茶？
- Would you like your coffee with or without cream?
请问您的咖啡要加奶吗？
- Would you like some more?
请问您还需要点别的吗？
- Would you like toast croissants or rolls?
请问您是要烤土司、牛角包还是小圆面包？
- Would you like Chinese or English tea?
请问您是要中国绿茶还是英国茶？
- What kind of fruit would you like?
请问您喜欢哪种水果？

Lesson Nine

1．Vocabulary词汇
Starter开胃小菜
Spaghetti意大利面
Pasta意大利面食
Spice辣的
Salty 咸的
Oily油腻的
Bitter苦的
Burned烧焦的
Raw生的
Sour酸的
Sweet甜的
Tender嫩的/软的
Tough老的/硬的

2．Sentences句型
- What sort of appetizer would you like?
请问您是用哪种头盘？
- Would you like to have soup first?
请问您是先用汤吗？
- Would you like to have buffet or A La Carte?
请问您是用套餐呢还是零点？
- Is everything all right with your meal?
请问您对用餐还满意吗？
- Would you care for another drink?
请问您还需要一杯饮料吗？
- Would you like any more water?
请问您还需要加些水吗？

Lesson Ten

1．Vocabulary词汇
Recipe收据
Invoice发票
Minimum Charge最低消费
Portion份
Discount打折
Corkage Fee开瓶费
Order点单
Tip小费
Bill folder账单夹
Service charge 服务费
Promotion推广
Free of Charge免费
Room service送餐服务

2．Sentences句型
- Can I bring you anything else?
请问您还需要些什么吗？
- Is there anything I can do for you?
我还能为您做些什么吗？
- May I take the glasses away?
我可以撤下杯子吗？
- Please be careful, this dish is hot.
请小心，这道菜很烫。
- May I clear your table now?
请问我能清理餐桌吗？
- Would you like me to clear your table?
请问您需要我帮您收拾一下餐桌吗？

Lesson Eleven

1．Vocabulary词汇
Chef’s Recommendations主厨推荐
Appetizer头盘
Entr’e主菜
Boil 煮
Barbecue 烧烤
Steam蒸
Fry油煎
Preserve腌
Roast烘烤
Grill炙烤
Smoke熏制
Cook烹调
Bake烘烤
Peel削皮

2．Sentences句型
- I am terribly sorry for such a mistake.
对于这个失误，我感到非常抱歉。
- I would like to apologize once again.
我再次向您表示道歉。
- I am sorry, Sir / Madam. I will change it right away.
对不起，先生/女士。我马上给您换掉。
- I am very sorry. I will call the supervisor.
我很抱歉。我马上上报主管。
- I am sorry. The dish shall be replaced immediately.
对不起，这道菜将立即被换掉。
- Please accept our apologies.
请接受我们的道歉。

Lesson Twelve

1．Vocabulary词汇
Meat肉类
Beef 牛肉
Lam羊肉
Pork 猪肉
Calf小牛
Mutton羊肉
Rabbit兔肉
Sucking pig乳猪
Bacon腌肉
Ham 火腿
Sausage香肠
Duck鸭
Chicken鸡肉
Pigeon鸽子
Turkey火鸡
Goose鹅

2．Sentences句型
- I am sorry, Sir / Madam. I must have misunderstood you. I shall give you order to the kitchen immediately.
对不起，先生/女士。我一定误解了您，我立即将您的单下到厨房。
- I will tell the chef. Would you like to change it for something else?
我会告诉厨师，您需要换成其他什么代替吗？
- Could you repeat that more slowly please?
请您能否慢些再重复一遍吗？
- I am sorry. I do not understand. May I call our supervisor?
对不起。我不明白，我可以叫我们的主管来吗？
- Excuse me, sir. The buffet will be close in 15 minutes. Would you care for some more?
打扰了，自助餐将于15分钟后闭餐，您需要再拿些什么吗？

Lesson Thirteen

1．Vocabulary词汇
Beefsteak 牛排
Chop排骨
Leg 腿
Rib肋骨
Tongue舌头
Web/Duck Web 掌/鸭掌
Liver肝
Oxtail牛尾
Stomach 肚
Abalone鲍鱼
Shark’s fin鱼翅
Fish ball 鱼丸
Seafood海鲜
Tuna金枪鱼
Eel鳝鱼
Prawn对虾
Shrimp虾
Lobster龙虾
Snail蜗牛
Squid鱿鱼
Oyster 生蚝
Crab 蟹
Jellyfish海蛰
Turtle甲鱼
Black moss发菜
Hair tail带鱼
Carp 鲤鱼
Kelp海带
Bass 鲈鱼
Salmon三文鱼

2．Sentences句型
- Could I have the bill, please?
请把我的帐单拿来。
- Can you cancel the noodle for me? Is it too late？
请帮我取消面条好吗？晚不晚？
- Give me a little more sauce on my fish, please
请在我点的鱼上多加点汁。
- Excuse me, Sir / Madam. Here is your bill.
对不起，先生/女士。这是您的帐单。
- Sorry kept your waiting, Sir / Madam. I will check your order right away
对不起，先生/女士，让您久等了，我马上核对您的帐单。
- Would you like to pay cash or by credit card?
请问您是付现金还是用信用卡？
- Shall I charge this to your room?
能将餐费记入您的房帐吗？

Lesson Fourteen

1． Vocabulary词汇
Vegetable 蔬菜
Bamboo shoot竹笋
Bean curd豆腐
Bitter gourd苦瓜
Broccoli西兰花
Carrot红萝卜
Chinese cabbage小白菜
Cucumber黄瓜
Eggplant茄子
Greens青菜
Lettuce莴苣
Mushroom蘑菇
Tomato番茄
Cabbage 卷心菜
Celery芹菜
Chinese chive 韭菜
Fungus木耳
Holland bean荷兰豆
Lotus root莲藕
Potato土豆
Taro芋头
Turnip萝卜

2．Sentences句型
- Would you like the amount on the same bill or separately?
请问您们帐单是分开还是合在一起？
- Excuse me, Sir / Madam. May I have your name and room number?
对不起，先生/女士。您能告诉我您的姓名和房号吗？
- Excuse me, Sir / Madam. Would you please sign your name here?
对不起，先生/女士。请您在这儿签名。
- Here is the change, thanks a lot.
这是给您找的零钱，谢谢。
- Thank you Sir / Madam. We hope to see you again.
感谢光临，先生/女士。希望再次为您服务。
- Glad you enjoyed your meal. Good-bye.
很高兴您用餐愉快。再见。

Lesson Fifteen

1．Vocabulary词汇
Fruit水果
Apple苹果
Banana香蕉
Coconut椰子
Grape葡萄
Lemon柠檬
Lychee荔枝
Water melon西瓜
Peach桃子
Pear 梨子
Raisin葡萄干
Strawberry草莓
Blackberry黑莓
Grapefruit西柚
Longan龙眼
Mango芒果
Nut 坚果
Orange橘
Peanut花生
Pineapple菠萝

2．Conversation句型
Situation: Mr. Levis ( L) is looking at the menu. A smiling waitress (W) approaches them to take the order.
情景：刘易斯先生正在看菜单。一名服务员微笑着向他走来，为其提供点菜服务。
W: Good evening, Sir. May I take your order now?
晚上好，太太，先生，我能为您点菜了吗？
L: Well, any recommendations?
是的, 你们有什么特色菜肴吗？
W: Our fillet steak is every special here. It is our chef’s recommendation.
我们的菲力牛排很有特色，它是我们这儿的厨师长特选菜。
L: Sound interesting, I think I will take this one.
我想要一份。
W: Right you are. How would you like the fillet to be rare, medium or well done?
好的。您想要您的牛排几成熟？
L: I prefer it medium.
五成熟。
W: Certainly. Which kind of sauce would you like to choose，tomato, mushroom, black pepper or BBQ sauce?
没问题。那您喜欢什么汁酱，番茄汁，蘑菇汁，黑胡椒汁还是烧烤汁？
L: I take the mushroom sauce.
我要蘑菇汁
W: Certainly. So it is one fillet steak medium with mushroom sauce.
好的，那您点的就是一份菲力牛排，八成熟，蘑菇汁。
L：Yes, exactly, thank you.
是的，没错，谢谢你。