资源描述
商学导论演讲稿
identifywhetherafirmproducesproductsorservices,itneedsaproductionprocess(alsocalledconversionprocess),oraseriesoftasksinwhichresourcesareusedtoproduceaproductorservice.
manypossibleproductionprocessescanachievetheproductionofaspecificproduct.thus,effectiveproductionmanagement(oroperationsmanagement)aimsatdevelopinganefficient(relativelylow-cost)andhigh-qualityproductionprocessforproducingspecificproductsandservices.themainresourcesthatfirmsusefortheproductionprocessarehumanresources(employees),materials,andotherresources(suchasbuildings,machinery,andequipment)firmsthatproduceproductstendtousemorematerialsandequipmentintheirproductionprocess.firmsthatproduceservices(suchasinternetfirms)usemoreemployeesandinformationtechnology.
humanresourcesfirmsmustidentifythetypeofemployeesneededforproduction.skilledlaborisnecessaryforsomeformsofproduction,butunskilledlaborcanbeusedforotherforms.theoperatingexpensesinvolvedinhiringhumanresourcesaredependentbothonthenumberofemployeesandontheirskilllevels.(putdifferentpeopleintheappropriatestation)
materialsthematerialsusedintheproductionprocessarenormallytransformedbythefirm’shumanresourcesintoafinalproduct.suchasrubber,steel,paper.thenumberandthequalityisveryimportantbecauseitattachestothecost.
otherresourcesabuildingisneededformostformsofproduction.manufacturersusefactoriesandoffices.servicefirmsuseoffices.rentthebuildings
lastbutnotleastcombiningtheresourcesforproductionmanagersattempttoutilizetheresourcesjustdescribedinamannerthatachievesproductionatalowcost.theycombinethevariousresourceswiththeuseofworkstationsandassemblylines.aworkstationisanareainwhichoneormoreemployeesareassignedaspecifictask.aworkstationmayrequiremachineryandequipmentaswellasemployees.andanassemblylineconsistsofasequenceofworkstationsinwhicheachworkstationisdesignedtocoverspecificphasesoftheproductionprocess.employeesusebuildings,machinery,andequipmenttoconvertmaterialsintoaproductorservice.
mostproductionprocessesaremoreefficientwhendifferentemployeesareassigneddifferenttasks.inthisway,employeescanutilizetheiruniquetypesofexpertisetospecializeinwhattheydobest.
第3页 共3页
展开阅读全文