1、Unit 4 Human Resource Management人力资源管理人力资源管理Technical TermsHuman resource management 人力资源管理人力资源管理Job analysis 工作分析工作分析Human resource planning 人力资源规划人力资源规划Compensation 补偿补偿Employee selection 选聘选聘Placement 安置安置Training 培训培训Performance appraisal 绩效评估绩效评估Job evaluation 工作评价工作评价第1页/共22页Unit 4 Human Resou
2、rce Management人力资源管理人力资源管理1.What is Human Resource Management?HRM is the area of management concerning itself with the recruitment,selection,training,development,compensation,retention,evaluation,and promotion of the people within an organization.第2页/共22页Unit 4 Human Resource Management人力资源管理人力资源管理T
3、here are all kinds of capitals in an organization .such as financial capital,physical capital and human resource capital.What is the most important capital in an organization?The answer is HRM.第3页/共22页Unit 4 Human Resource Management人力资源管理人力资源管理3.What are the stages of changing function of Human Res
4、ource Management?Scientific Management-TaylorTheory:Welfare improvementPractice:the sociological departmenteducation departmentFunction:to improve the lives of workers to ensure that people were paid on time and in the proper amounts to coordinate the company picnic第4页/共22页Unit 4 Human Resource Mana
5、gement人力资源管理人力资源管理4.What is job analysis?A purposeful and systematic process for collecting,describing.Why is the job analysis important?There are at least two reasons:1)In order to increase organizational efficiency and effectiveness.2)Because it is required by the Uniform Guidelines.第5页/共22页Unit 4
6、 Human Resource Management人力资源管理人力资源管理How might job analysis increase organizational effectiveness and efficiency?By knowing what is supposed to be done within a particular job an organization is able to better look for employees who possess the necessary knowledge,skills,abilities,and other charact
7、eristics required for a job that it is seeking to fill.It is also better enabled to evaluate the performance of employees within particular jobs and provide feedback as to how to perform better.第6页/共22页Unit 4 Human Resource Management人力资源管理人力资源管理Human resource planning is where the human resource ma
8、nagement strategy and the organization mission come together in determining the numbers and skill sets needed for employees based upon the future plans of the organization.第7页/共22页Unit 4 Human Resource Management人力资源管理人力资源管理5.What are the steps in human resource planning?Step 1:Environmental scannin
9、gStep 2:Labor demand forecastStep 3:Labor supply forecastStep 4:Gap AnalysisStep 5:Action programmingStep 6:Control and evaluation第8页/共22页Unit 4 Human Resource Management人力资源管理人力资源管理What is compensation?refers to all forms of financial returns and tangible services and benefits that employees receiv
10、e as part of the employment relationship.What are the components of compensation?base compensatory merit pay pension profit sharing health care family and medical leave vacation leave compensatory leave第9页/共22页Unit 4 Human Resource Management人力资源管理人力资源管理How to make a good compensation system?All goo
11、d compensation systems should be based upon a detailed job analysis to allow the organization to attract,retain,and motivate needed employees.This is typically done by an examination of the internal and external pay rates for key jobs in the organization and then creating a hierarchy of position wor
12、th based upon the contribution of the job to the mission of the organization.第10页/共22页Unit 4 Human Resource Management人力资源管理人力资源管理What is recruitment?Organizational recruitment is the attraction of employees with the necessary knowledge skills,abilities,and other characteristics needed for the organ
13、ization to be able to fulfil its mission and objectives.第11页/共22页Unit 4 Human Resource Management人力资源管理人力资源管理What is the base of recruitment?1)The human resource planning estimates as to the numbers,types,and skill sets of employees needed.2)The organizations ability to compensate the employees.第12页
14、/共22页Unit 4 Human Resource Management人力资源管理人力资源管理How to do a job advertisement?It should be written up identifying the skills and experiences of applicants desired.It should be designed such that it attracts employees with the types of background experiences and skills desired for the job and in the
15、 numbers needed by the organization.第13页/共22页Unit 4 Human Resource Management人力资源管理人力资源管理Where to advertise the job opening?Internal postings :newsletters,e-mail messages,bulletin boards.External postings:newspapers,magazines,trade journals and so on.第14页/共22页Unit 4 Human Resource Management人力资源管理人力
16、资源管理How do you determine who should be hired and who should not be hired?Employee selection is the process of collecting and evaluating information about job applicants in order to determine whether or not an offer employment should be attended.第15页/共22页Unit 4 Human Resource Management人力资源管理人力资源管理Th
17、e stages of employee selection1)To determine whether or not the person who has applied meets the minimum qualifications for the job.2)A telephone interview.3)Some psychological assessments.4)A face-to-face interview.第16页/共22页Unit 4 Human Resource Management人力资源管理人力资源管理What is employee placement?It i
18、s the process of fitting a person to the correct position.The best results tend to be achieved through a matching approach in which the organization matches the qualifications,background experiences,and personalities of the new employees with the qualifications,background experiences,and personaliti
19、es of the work group and the manager of the workgroup.第17页/共22页Unit 4 Human Resource Management人力资源管理人力资源管理What does validity mean?Validity may be defined as the degree to which available evidence supports the inferences made from an assessment.There are three forms of evidence for validity:construc
20、t,content,criterion第18页/共22页Unit 4 Human Resource Management人力资源管理人力资源管理What is the difference between training and development?Employee training involves making a worker more effective and efficient in his/her current job.Employee development involves the preparation of the employee for future posi
21、tions with the organization.第19页/共22页Unit 4 Human Resource Management人力资源管理人力资源管理Performance appraisal or job evaluation may be defined as the evaluation of the record of outcomes produced on a specific job or activity during a specified time period.第20页/共22页Unit 4 Human Resource Management人力资源管理人力资
22、源管理The importance of job evaluationJob evaluation may influence most of the other areas of human resource management as the evaluation process may determine who would receive a raise,who would be promoted,who needs training to perform their job better,who should be fired,and who should be demoted 第21页/共22页Unit 4 Human Resource Management人力资源管理人力资源管理Three key question in the performance evaluation process:1)who should evaluate performance2)how should performance be evaluated3)what performance should be evaluated第22页/共22页