世纪商务英语外贸函电unit7.pptx

LOGOBasic Knowledge ConcernedLetter-writing GuideOther Commonly Used Expressions and Sentences Sample Letters Practical Training Part One Part Two Part Three Part Four Part FiveContentsContentshttp:/LOGOPart OnePart Onehttp:/ An order is a request to supply a specified quantity of goods.An order may be given by a printed order form,letter,fax,e-mail,etc.Usually,an order is a symbol of acceptance,but it may also result from an offer or an inquiry with subsequent quotations.That is to say,the form of an order can be used as a buying offer,an acceptance or a confirmation.An order is just a form to describe the commodity accurately and clearly.So when you receive an order from a customer,you need to identify what it stands for.And then,you can accept it,counter-offer it and confirm it.1.Orders and Their Effects (1)LOGOPart OnePart Onehttp:/ Usually,businesses use an order form to obtain goods from suppliers.When a form is not available,a letter is needed for the order.When writing an order letter,you must include all the specifics necessary to complete the order to your satisfaction.To make your order clear and easy to understand,you should use the listing format of the order form as a guide to giving information about the following matters:(1)a full description of the commodity,including model number,size,color,or any other relevant information(2)quantity(3)date and method of shipment(4)price per item(5)packing(6)payment 1.Orders and Their Effects (2)LOGOPart OnePart Onehttp:/2.Contract (1)After a firm offer is accepted or an acceptance is confirmed,a contract or a sales confirmation should be made out,generally by the sellers,and signed by both parties.A sales contract or a sales confirmation(S/C)will go into effect immediately upon signature.A contract or a sales confirmation must contain all the particulars agreed upon during the course of negotiation,but the contract contains also such conventional clauses as inspection and claims,arbitration and force majeure,etc.In case of dispute,this is the only authentic document on which judgment is based.In a letter sending or making mention of a contract,the following contents should be included.LOGOPart OnePart Onehttp:/2.Contract (2)(1)confirming the business agreement(2)stating that you have enclosed an order form,a contract confirmation,or a sales confirmation(3)requesting the return of one copy duly signed for your file(4)expressing your expectation of the counter-signature,promise or hope that the contract would be fulfilled smoothly and successfully,and that the mutual business would be expanded in the future LOGOPart TwoPart Twohttp:/Classification/ContentsTypical ExpressionsFor letters concerning orders1.Using order as an offerBy means of this letter,we place an order with you for the toys of the following particulars.籍此致函,向贵方订购下列品种的玩具We order 120 units of Italian furniture No.TS-11 at US$320 per unit FOB Genoa as following.If this order is acceptable,please inform us by fax or e-mail.我们向贵公司订购120套TS-11号意大利家具如下每套320美元,FOB 热那亚交货价如此订单可接受,请电告See also Unit 4 for other expressions.(Orders and Contracts are unseparated parts of Acceptances and Confir-mations,therefore they have much in common in contents and expressions.)LOGOPart TwoPart Twohttp:/Classification/ContentsTypical Expressions2.Using order as an acceptance or accepting an orderWe thank you for your quotation of May 20,2007 and now place an order with you for the following items.谢谢贵方2007年5月20日的报价,现向贵方订购商品如下:In reply to your letter of May 20,2007 quoting us the prices of Soybeans,we are pleased to place a trial order as mentioned in the enclosed sheet.兹回复贵方2007年5月20日的大豆报价函,现试订购如所附订单LOGOPart TwoPart TwoClassification/ContentsTypical ExpressionsThank you for your order No.123.We accept it and will dispatch the goods early June.谢谢贵方123号订单,我们接受此订单,并将于6月初交货See also Unit 6 for other expressions.3.Using order as an confirmation or confirming an orderWe are pleased to confirm your order for the T-shirts on the following terms.我们很高兴确认贵方按以下条件订购T恤的订单We confirm with you the following order for the pillowcases at the prices in your letter 我们确认按贵方来函中所提价格成交的枕头订单如下:http:/LOGOPart TwoPart TwoClassification/ContentsTypical ExpressionsThank you very much for your offer of May 5,2007 for 500 cases canned beef.We are pleased to confirm our acceptance as shown in the enclosed order form.谢谢贵方2007年5月5日关于500箱罐头牛肉的报盘,我方愿意按附寄订单所示确认接受See also Unit 6 for other expressions.4.Using order as a counter-offer or counter-offering an order or recommending suitable substitutes We are pleased to place the following orders with you if you can guarantee shipment from Guangzhou to Singapore by October 9,2007:若贵方能保证在2007年10月9日前将货物由上海运至新加坡,则我方乐于向贵方定购下列货物:http:/LOGOPart TwoPart Twohttp:/Classification/ContentsTypical Expressions4.Using order as a counter-offer or counter-offering an order or recommending suitable substitutes.Thank you for your order for bicycles,but we regret that your prices are too low to be acceptable.In view of our long-standing relations,we would like to make you a counter-offer as following:谢谢贵方关于自行车的订单,但遗憾的是,贵方所出的价格太低以致我方无法接受考虑到我们长期的业务关系,我们愿意向贵方还盘如下:We regret that the article you ordered is out of stock now.It will be around July when a new stock is supplied.We will inform you as soon as the new supply is available.很抱歉你们所订的货物已无存货新货供应大概要到7月左右有新货时我们将尽快通知你 See also Unit 5 for other expressions.LOGOPart TwoPart Twohttp:/Classification/ContentsTypical ExpressionsFor letters concerning contract 1.Confirming the businessThe price you quoted is workable.Therefore we have cabled you our acceptance.我们认为贵方报价可行,已去电表示接受See also Unit 6 for other expressions.2.Stating that you have enclosed an order form/contract/sales confirmationEnclosed please find our sales confirmation No.in duplicate for your counter-signature.Please sign and return one copy to us for our record.随函附寄我方第号销售确认书一份,请查收请会签后尽快寄回一份供我方备案See also Unit 6 for other expressions.LOGOPart TwoPart Twohttp:/Classification/ContentsTypical Expressions3.Expressing your expectationWe would be grateful if you would sign the contract and return one copy to us for our record as soon as possible.如贵公司能尽快签署合同并寄回一份供我方备案,我们将不胜感激We hope that the contract will be fulfilled smoothly and successfully.希望本合同能够顺利并成功地履行Thank you very much for your cooperation and hope that this may be the beginning of long and friendly relationship between us.十分感谢贵方的合作希望此次合作成为我们双方长期友好关系的开端See also Unit 6 for other expressions.LOGOPart ThreePart Threehttp:/Expressions (1)1.new/fresh orders 新订单;initial orders 首次订单;outstanding orders 未完成订 单;trial orders 试订单;duplicate orders,repeat orders 重复订单,续订单;amended orders 修改后的订单 2.accept an order 接受订单;confirm an order 确认订单;cancel/withdraw an order取消订单3.book an order 接受订单;place an order 下订单4.carry out/execute/fulfill/work on/fill an order 执行订单5.decline an order,refuse an order,turn down an order 拒绝订单6.send/give sb.an order for sth.向某人下的订单7.order sth.at a.(price)以(价格)订购某物8.confirm acceptance of ones order 确认接受某人的订单9.in/out of stock 有/无存货10.recommend sth.as a substitute 推荐某物作为替代品11.be unable/not in a position to accept/entertain ones order 无法接受某人的 订单LOGOPart ThreePart Threehttp:/Expressions (2)12.ensure the fulfillment of an order 保证订单的执行13.sales contract 销售合同;sales confirmation 销售确认书14.draw up a contract 草拟合同;draft a contract 起草合同;have a contract ready for signature 备好合同签字15.sign/close/enter into a contract 签订合同16.sign/countersign and return a copy of.for ones file/record 签退/会签一份供某人存档/备案17.Enclosed please find.随函附上,请查收;Hereby we enclose.兹附 寄;be pleased to enclose.很高兴地附上;Enclosed is.所附上 的是18.We are sending you.现(特此)寄上19.counter-signature 会签20.in duplicate/triplicate/quadruplicate/quintuplicate/sextuplicate/septuplicate/octuplicate/nonuplicate/decuplicate 一式两/三/四/五/六/七/八/九/十份LOGOPart ThreePart Threehttp:/Typical Sentences (1)1.We have now seen the samples and are prepared to order 50000 pieces as a trial.2.We are pleased to find that your material appears to be of fine quality.As a trial,we are delighted to send you a small order for 2500 dozen rubber shoes.3.With reference to the goods you ordered,we have decided to accept your order at the same price as that of last year.4.We have pleasure in informing you that we have accepted your order No.234.5.As the goods you ordered are now in stock,we will ship them without fail as early as possible.6.Unfortunately,your order for goods model No.84 is now out of stock,but we recommend No.85 as a substitute which is very close to your choice in quality though slightly higher in price.LOGOPart ThreePart Threehttp:/Typical Sentences (2)7.To our regret,we are unable to accept your order at the price requested,since our profit margin does not allow us any concession to discount the price.8.As wages and prices of materials have risen considerably,we regret that we are not in a position to book the order at the prices we quoted half a year ago.9.We have received your order.It is booked and we are processing it.10.As our factories are fully committed for the fourth quarter,we regret our inability to accept any new orders.11.We have received your order No.751 and it will be executed to your satisfaction.12.Pleased be assured that the order will be punctually fulfilled.13.We are sending you our sales confirmation No.789 in duplicate.Please sign and return one copy for our file.14.Thank you for your letter of April 8,and the enclosed order sheet for 1000 sets of sewing machines.We are enclosing our S/C No.345 in duplicate,please countersign and return one copy to us for our file.LOGOPart ThreePart Threehttp:/Typical Sentences (3)15.Enclosed is our sales contract No.986 in duplicate.If you find everything in order,please sign and return one copy for our file.16.As a result of the recent exchange of cables between us,we confirm having booked your order No.369 on the terms and conditions set forth in the enclosed S/C No.939,in duplicate.Please countersign one copy and return to us for our file.17.We are pleased to enclose our contract No.589 in two originals.Please countersign one of the originals and return to us for our record.18.Enclosed please find our sales confirmation No.996 in duplicate for your counter-signature.Please sign and return one copy to us for our record as soon as possible.19.Please send the duplicate of the contract countersigned to us.20.If there is evidence of a breach of contract by either party,the contract may be cancelled immediately.LOGOPart FourPart Fourhttp:/ Sample 1 (1)An Order Used as an Offer Dear Sir or Madam:Thank you very much for your letter of June 15,2007 with models and price lists.We have chosen Article No.1338 for which we enclose order No.988.The goods are urgently required,so prompt delivery will be most appreciated.We hope this order is workable to you and look forward to your earliest reply.Yours sincerely,LOGOPart FourPart Fourhttp:/ Sample 1 (2)Order No.988ABC CorporationNew York,USADear Sir or Madam:Please supply:Quantity Article Price Delivery 1000 sets No.1338 US$850 August,2007Packing:each set to be packed in a plastic box,with a wooden case as an outer packageInsurance:W.A.1 for 10%over the invoice amount2Marks:as usual with our previous ordersPayment:draft at sight under an irrevocable Letter of Credit3LOGOPart FourPart Fourhttp:/Dear Sir or Madam:Thank you for your quotation of August 15,2007 together with the patterns of Shanghai Printed Pure Silk Fabrics.We find both quality and prices satisfactory.We are pleased to give you a trial order for the following items based on the stock at the price named1:Quantity Pattern2 Number Unit Prices Total Amount315000 yards 9001 US$12 per yd.US$180 00012000 yards 9002 US$13 per yd.US$156 00010000 yards 9003 US$15 per yd.US$150 000(All the prices are CIF San Francisco.)An Order Used as an AcceptanceSample 2 (1)LOGOPart FourPart Fourhttp:/We expect to find a good market for the above and hope to place further and larger orders with you in the near future.Our usual terms of payment are by D/P 60 days and we hope that it will be satisfactory to you.Meanwhile,should you wish to make inquiries concerning our financial standing,you may refer to the following bank:(The name and address of the bank)Yours sincerely,Sample 2 (2)LOGOPart FourPart Fourhttp:/Dear Sir or Madam:We are pleased to receive your order of September 5,2007 for Shanghai Printed Pure Silk1 and welcome you as one of our customers.We confirm the supply of Shanghai Printed Pure Silk at the prices stated2 in your letter as follows:Quantity Pattern Number Unit Prices Total Amount15000 yards 9001 US$12 per yd.US$180 00010000 yards 9003 US$15 per yd.US$150 000(All the prices are CIF San Francisco.)Sample 3 (1)Confirming an OrderLOGOPart FourPart Fourhttp:/We are arranging for dispatch3 next week on S.S.“Dongfeng”4.When the goods reach you,we feel confident that you will be completely satisfied with them.As you may not be aware of5 the wide range of goods we deal in,we are enclosing a copy of our catalogue and hope that our handling of your first order with us will lead to further business between us and mark the beginning of positive working relationship.Yours sincerely,Sample 3 (2)LOGOPart FourPart Fourhttp:/Dear Sirs,We have received with thanks your order No.369 of September 5,2007 for Shanghai Printed Pure Silk.We can accept your order except for the first item Art.No.9001.The manufactures are finding it impossible to meet the current demand for this very popular item.We deeply regret that we cannot supply this item for you at this time.Once the item 9001 is available,we will inform you at once.The other items can be supplied immediately.Enclosed is the amended order sheet1 for your confirmation.We Look forward to your earliest reply.Yours sincerely,Sample 4An Order Used as a Counter-offerLOGOPart FourPart Fourhttp:/Dear Mr.Sims,Referring to the faxes exchanged1 between us resulting in2 the conclusion of business for 200 tons of Oysters,we are enclosing our sales contract No.39 in duplicate3.Please countersign and return the bottom copy to us for our file.We trust you will open the necessary Letter of Credit as soon as possible.Your quick answer will be appreciated.Sincerely yours,Zhang Ming ManagerSample 5Enclosing a ContractLOGOPart FourPart Fourhttp:/Dear Mr.Zhang,Thank you very much for your letter of September 20,2007 concerning the sales contract No.39.We have checked the entire1 contract and are satisfied with it.Enclosed please find one signed copy for your file.We have applied for the L/C2 through our bank in your favor to cover the said3 products and would be grateful if you can execute the order4 as quickly as possible.We are looking forward to your reply.Sincerely yours,Mike SimsManagerSample 6Enclosing a Countersigned ContractLOGOPart FivePart Fivehttp:/1.Put the following English into Chinese.(1)Beginning Training首次订单(1)initial orders(2)book an order 下订单，订购(3)in stock有存货(4)ensure the fulfillment of an order保证订单的执行LOGOPart FivePart Fivehttp:/1.Put the following English into Chinese.(2)推荐某物作为替代品(5)