1、Unit 7Products and services 商务英语综合教程商务英语综合教程 第一册第一册第1页Learning ObjectivesvTo memorize the related business vocabulary;vTo get to know the importance of high-quality product or service;vTo learn how to introduce a product or a service;vTo use theme-related vocabulary and expressions in real situation
2、s.第2页ContentsLead-in1Reading 2Grammar 3 Listening 4 Speaking 5第3页Lead-invWhat is“a product”?vWhat is“a service”?vAre you a loyal customer to any certain product or service?If so,tell us why you have that preference.第4页Business terms and expressionsv1.testimonialv2.refer to v3.remote controlv4.instal
3、l v5.adjust(to)v6.personal preferencev7.personal preferencev8.non-peak v9.energy conservationv10.fire brigade第5页Business terms and expressionsv11.be away on holidayv12.watering systemv13.maintenancev14.fax(fax machine)v15.photocopier(photocopy)v16.pen drive(USB drive)v17.PDA(personal digital assista
4、nt)v18.skype(QQ,We chat)v19.scannerv20.laser printer第6页Business terms and expressionsv21.clientele(customer,client)v22.average familyv23.live showv24.estimate(make an estimate)v25.exclusive hotel(economy hotel)v26.value for moneyv27.academic reputationv28.curriculum(all the courses)v29.percentage of
5、 graduates in workv30.executive position(executive person)第7页Business terms and expressionsv21.clientele(customer,client)v22.average familyv23.live showv24.estimate(make an estimate)v25.exclusive hotel(economy hotel)v26.value for moneyv27.academic reputationv28.curriculum(all the courses)v29.percent
6、age of graduates in workv30.executive position(executive person)第8页Business terms and expressionsv31.quality of the teachingv32.flexibilityv33.career preparationv34.share second place withv35.availability of subjects v36.electricity rate;running cost;tuition fee;fare(taking public transport)tip(the
7、award for good services)第9页Reading:Smart homes:the future is here第10页Words to drillvadjust tovsetting:调整;设定点调整;设定点vhousehold appliance:家用电器家用电器vproduct brochure:产品手册产品手册vlook occupied:占据占据第11页Questions for Discussion第12页vWill you be attracted by the brochure?If you say“yes”,please share your reasons
8、 with us.What is your ideal smart home?Please try to describe it to your partner.(you have 5minutes to do the sharing)第13页Useful Links vhttp:/ 第14页Assignment:Describe a servicevSpeaking:Role-playvStudent A:You work for a parking company at the airport.For the purpose of attracting more customers,you
9、 have come up with the idea of delivering a new service named“Frequent Parker Card”to each driver.vWith this card,drivers can earn a free visit with each five stays.vDuring the trial use of the card,you interview a card holder about how he/she feels about the card.第15页vStudent B:You are the holder of the above“Frequent Parker Card”,so far you have 2 stays,3 more to go for a free parking at the airport.Currently,you are interviewed by an employee from the airport parking company.Tell the interviewer how you feel about the“frequent parker card”and make suggestions if possible.第16页第17页