机场英语升级版.doc

Are you ready to take a trip? We’re going to start a series of lessons on practical English for use while traveling. Today we’re going to go through the airport step by step, learning important vocabulary and useful phrases along the way.
Conversation #1 – At the Check-In Desk
Dan is flying from New York to Los Angeles. When he arrives at the airport, he goes to the check-in desk. Listen to the conversation he has with the agent:
Agent: Good afternoon! Where are you flying to today?
下午好，您飞往哪里？
Dan: New York.
纽约
Agent: May I have your passport, please?
可以把您的护照给我吗？
Dan: Here you go.
在这里。
Agent: Do you have a seat preference?
您对座位有要求吗？
Dan: I prefer an aisle seat
我想要个靠走廊的座位。
Agent: Well. How many pieces of luggage would you like to check in?
请问您有几件行李要托运？
Dan: Three bags and a suitcase. This is my luggage to check. 
3个袋子和一个手提箱。这是我要托运的行李。
Agent: Do you have any carry-on luggage?
您有没有随身行李？
Dan: Just a backpack。
就一个双肩包。
Agent: Put your luggage on the scale, please. Oh, your luggage is overweight.
请把您的行李放在秤上。哦，您的行李超重了。
Dan: How much is the excess baggage part charge? 
超额行李费多少钱？
Agent: Twenty-two dollars 
22美元。
Dan: Here you are.
给你。
Agent: Okay, Here are your boarding passes – your flight leaves from gate 15A and it’ll begin boarding at 3:20. Your seat number is 26E.
这是您的登机牌，您的航班在15A登机口登机，登记时间是3：20。您的座位号是26E.
Dan: Thanks.
谢谢.
This is today’s topic~
一． At the check-in desk
Check in 办理登机手续
You must check in at least one hour before.
请至少在飞机起飞前一小时办理登机
Check-in counter/desk 登机柜台

Check-in kiosk 自助办理登机亭

If you don’t have any bags to check, just use check-in kiosk, it would be faster.
如果你没有要托运的行李，可以使用自助办理登机亭，这样更节约时间。
Where can I check in?
我该在哪里办理登机手续呢？
You should go to check-in counter NO. 16.
你应该去16号登机柜台。

Aisle seat 靠走廊的座位
Window seat 靠窗的座位
Do you have preferences for you seats?
您对座位有什么要求吗？
I prefer a window seat.
我想要一个靠窗的位子。

check your bags 托运行李
carry-on 随身行李
Are you checking any bags?
有需要托运的行李吗？
scale 称
Please place your bag on the scale.
请您将它放在行李称上。

oversized baggage
体积过大的行李
overweight baggage
超重的行李
How much is the fee?
费用是多少？
Please mark this bag as ‘fragile.’
请将我的行李标注“易碎品”
Is the flight on time?
飞机准点吗？
boarding pass/card 登机牌 
boarding time 登机时间
boarding gate 登机口 登机门

二． Going through Security
X-ray machine X光机
metal detector 金属探测器
bin 箱子
You can put small items like keys or money into plastic bins.
你可以将小物品比如钥匙和零钱放在箱子里
Do you have anything in your pockets – keys, cell phone, loose change?
你的口袋里有钥匙、手机或者零钱吗？
Conversation Vocabulary and Phrases
Instead of “Where are you flying today?” the agent may ask “What’s your final destination?” The answer will be the same!

You can say “Here you go” anytime you give something to somebody
To check your bags means to put them on the airplane inside the cargo partment. The small bag you take with you on the airplane is called a carry-on. You need to put your carry-on bags through the X-ray machine at security.
The scale is the equipment that tells you the weight of your luggage (45 kilograms, for example)
A stopover or layover is when the airplane stops in a different city before continuing to the final destination
If the agent says that your luggage will go straight through, it means it will go directly to the final destination (and you don’t need to pick it up during your stopover)
Boarding passes are the tickets that permit you to enter the airplane
When a plane begins boarding, it means that the passengers start to enter the plane. Usually boarding time is 30-60 minutes before takeoff (when the plane leaves)
Other Questions & Phrases for the Airport
“Excuse me, where is the American Airlines check-in desk/counter?”
“How many bags can I check?”
“Will my luggage go straight through, or do I need to pick it up in [Chicago]?”
“How much is the fee?” If your bag is heavier than the weight limits, or if your bag is larger than the size limits, you may need to pay extra. an oversized baggage fee or overweight baggage fee (this can be $75 to $300). Some airlines in the United States also charge a fee for ALL checked bags (usually $15 to $30).
“Please mark this bag as ‘fragile.’” Say this if you have fragile or sensitive items in your bag that might break
“Is the flight on time?” The agent will respond either “Yes” if the flight is on time, or “There’s a 20-minute delay” (for example) if the flight will leave later than expected.

Extra questions in the U.S.
On flights going to or inside the U.S., you will probably be asked some extra security questions before or during check-in. Here are some sample questions:

Answer YES to these questions:
Did you pack your bags yourself?
Has your luggage been in your possession at all times?
Are you aware of the regulations regarding liquids in your carry-on?

Answer NO to these questions:
Are you carrying any firearms or flammable materials?
您有携带枪支和易燃物品吗？
Have you left your luggage unattended at any time?

Has anyone given you anything to carry on the flight?
你有帮他人携带物品登机吗？
Conversation #2 – Going through Security
There are two pieces of equipment in security: you put your bags through the X-ray machine, and you walk through the metal detector. The X-ray machine has a conveyor belt that moves your bags automatically through the machine. You can put small items like keys or money into plastic bins.

Agent: Please lay your bags flat on the conveyor belt, and use the bins for small objects.
Dan: Do I need to take my laptop out of the bag?
Agent: Yes, you do. Take off your hat and your shoes, too.
(he walks through the metal detector)
[BEEP BEEP BEEP BEEP]
Agent: Please step back. Do you have anything in your pockets – keys, cell phone, loose change?
Dan: I don’t think so. Let me try taking off my belt.
Agent: Okay, e on through.
(he goes through the metal detector again)
Agent: You’re all set! Have a nice flight.
The phrase “you’re all set” is a mon expression that means “you’re finished and everything is OK.”
Phrasal Verbs: SET OFF and GO OFF
When the alarm sounds, we say “the alarm went off.” To describe what caused the alarm to sound, we say “set off” – for example, “My keys set off the alarm” or “My keys set off the metal detector.”
Announcements at the Gate
Airports are divided into terminals (the major sections of the airport) and each terminal has many gates. The gate is the door you go through to enter the airplane. Here are a few announcements you might hear while you are at the gate, waiting for the plane to board.

“There has been a gate change.”
登机口有变更。
(this means the flight will leave from a different gate)
“United Airlines flight 880 to Miami is now boarding.” (this means it’s time for passengers to enter the plane)
美联航880号飞往迈阿密的航班现在开始登机。
“Please have your boarding pass and identification ready for boarding.”
请您准备好您的登机牌和身份证，准备登机。
“We would like to invite our first- and business-class passengers to board.”
请头等舱和商务舱的乘客现在开始登机。
“We are now inviting passengers with small children and any passengers requiring special assistance to begin boarding.”
请带儿童和需要特殊帮助的乘客现在开始登机。
“We would now like to invite all passengers to board.” (this means everyone can enter the plane)
请所有乘客现在开始登机。
“This is the final boarding call for United Airlines flight 880 to Miami.” (this means it is the FINAL OPPORTUNITY to enter the plane before they close the doors)
这是美联航880号飞往迈阿密航班的最后一次登机广播。
“Passenger John Smith, please proceed to the United Airlines desk at gate 12.”
请约翰史密斯先生速到美联航的12号登机口登机。
Conversation #3: On the plane
The people who work inside the airplane serving food and drinks are called flight attendants. Both men and women who have this job are called flight attendants. Listen to this conversation that Dan has with the flight attendant when dinner is served on the flight.
Flight attendant: Chicken or pasta?
Dan: Sorry?
Flight attendant: Would you like chicken or pasta?
Dan: I’ll have the chicken.
Flight attendant: Anything to drink?
Dan: What kind of soda do you have?
Flight attendant: Coke, Diet Coke, Sprite, Orange, and Dr. Pepper.
Dan: A Diet Coke, no ice, please.
Flight attendant: Here you go.
Dan: Thanks.
Conversation Tips:
If you didn’t understand what the flight attendant said, you can say Sorry? or Pardon? to ask him or her to repeat it.
If you want to ask for something, you can use the phrase “Can I have…?” or “Could I have…?” Practice your pronunciation with these mon requests:
“Can I have a pillow?”
“Can I have a blanket?”
“Can I have a pair of headphones?” / “Could I have a headset?”
“Could I have some water/coffee/tea?”
“Could I have some extra napkins?”

Finally, if you need to stand up, but there is a person sitting between you and the aisle, you can say Excuse me and make a motion to start standing up. The person sitting next to you will understand and stand up to let you get out of your seat.
You’ve finished Lesson 16! Now take the quiz to test how well you remember the phrases. In tomorrow’s lesson, you’ll learn English phrases for arriving at the destination airport, going through immigration, and dealing with mon travel problems.
Conversation #1 – Going through Immigration & Customs
Leo is flying from Argentina to Canada. Listen to his conversation with the immigration officer when he arrives.
Officer: Wele to Canada. Can I see your passport and immigration form, please?
欢迎来到加拿大。请给我你的护照和入境申请表。
Leo: Here you go.
在这里。
Officer: Where are you ing from?
你从哪里来？
Leo: Beijing, China.
中国，北京。
Officer: What is the purpose of your visit?
来加拿大有什么目的？
Leo: Tourism.
旅行。
Officer: Have you ever been to Canada before?
以前来过加拿大吗？
Leo: No, this is my first time.
没有，这是第一次。
Officer: How long are you planning to stay?
你预计待多久？
Leo: Two weeks. 两周
Officer: Where will you be staying?
在哪里入住？
Leo: At the Grand Hotel in Toronto.
多伦多大饭店。
Officer: Wele to Canada – enjoy your visit.
欢迎来到加拿大。祝你旅行愉快。
Conversation Vocabulary & Phrases
On the airplane, you will receive two forms – an immigration form and a customs form. On the immigration form, you write information about when you are arriving in and leaving the country. You need to write with a blue or black pen.
The customs form asks about the things you are bringing into the country – for example, if you are bringing any fruits, vegetables, plants, insects, meats, animals, or items to sell, because these things may need to be examined by the agents to see if they can enter the country. You’ll learn some phrases for customs in the next section of the lesson.
Here are some other possible answers to the immigration officer’s questions:
“What is the purpose of your visit?”
“Business.” 商务
“I’m here for a conference.” 我来这里参加一个会议。
“I’m doing a study abroad program.” 留学项目
“I’m visiting some friends.” 拜访朋友
“Have you ever been to Canada before?”
“Yes, last year.”
“Yes, twice.”
“Yes, several times.”
“How long are you planning to stay?”
“Five days.”
“Six weeks.”
“Three months.”
“Where will you be staying?”
“At Ontario University.” 安大略大学
“With a homestay family – here’s their address.” 寄宿家庭，这是他们的地址。

After going through immigration, you’ll pick up your luggage and go through customs. Here are a few phrases you might hear from the customs officer:
Phrases you’ll hear at customs:
“Do you have anything to declare?”
有需要申报的物品吗？
depending on each country’s rules, you may need to tell the customs officer about certain specific items that you are bringing into the country
“You need to fill out this customs form.”
你需要填写这份海关申报表
“Could you open your bag, please?”
请打开你的行李
“Do you have any alcohol or tobacco products?”
你有携带含酒精的物品以及烟草制品吗？
“Where did you buy this?”
这是从哪里买的？
“How much did it cost?”
这个多少钱？
“You need to pay duties on these items.” “duties” are taxes on imported items
这些物品需要纳税。
Conversation #2 – Missed connection
Ben was also traveling from Argentina to Canada, but his flight was delayed and he missed his connection. Listen to the dialogues as he tries to get on a different flight.
Ben: Excuse me, is this the gate for flight 1388 to Toronto?
Agent: I’m sorry, but the flight left just a couple minutes ago.
Ben: Ah… what should I do now?
Agent: Go to the Global Airlines check-in desk and ask them to put you on the next available flight.
(at the check-in desk)
Ben: Hi. My flight from Buenos Aires was delayed and I missed my connection to Toronto. When’s the next available flight?
Agent: Let me see… the 7:20 flight is full, but there’s another one at 10:10.
Ben: That’ll be fine.
Agent: Your passport, please… would you like a window or an aisle seat?
Ben: A window seat.
Agent: All right – you’ll be departing from gate 28B in Terminal 4, and your seat number is 5A.
Conversation Vocabulary & Phrases
Ben says “When’s the next available flight?” to ask about the schedule. Here are some other questions you can ask if you’ve missed a flight:
“What time does it arrive in (destination)?”
“Can I have a window/ an aisle seat?”
“Can I have a hotel/meal voucher?” (if you will need to wait a long time, or overnight, for the next flight, then the airline may give you vouchers – free credits for buying food or staying in a hotel)

This is row 26 in the airplane. 26A is the window seat, and 26C is the aisle seat.

Conversation #3 – Lost Luggage
When Ben gets to Toronto, he waits at the baggage claim for a long time, but his bags don’t appear. He’ll need to report his lost luggage.
Ben: I think my luggage is lost – I’ve been waiting at the baggage claim for over an hour and it hasn’t e out yet.
我的行李不见了。我在行李提取处等了至少一个小时，它还是没见。
Agent: What’s your flight number?
您的航班号是多少？
Ben: flight 1902.
1902号航班。
Agent: OK – can you describe your luggage?
好的，您能描述下您的行李吗？
Ben: There’s one black suitcase with wheels, and one dark blue duffel bag. Both have tags with my name on them.
一个黑色的带轮子的行李箱，一个深蓝色的行李袋。这两件的托运牌上都有我的名字。
Agent: Please fill out this form with your contact information and the name and address of your hotel, and we’ll get in touch as soon as we find your luggage.
请填写这张表格，填好您的姓名，地址和联系方式。我们找到行李后会尽快联系您的。
Ben: How long does it usually take?
一般需要多久?
Agent: Hopefully less than 24 hours.
不出意外的话24小时之内。
Conversation Vocabulary & Phrases:
The baggage claim is the place where you pick up your luggage after arriving in the destination airport
End up is a phrasal verb used to talk about the final result of a situation (especially if the result was different from what was expected or planned)
Luggage is the general name for the bags you bring while traveling. The picture on the left is a suitcase, and the picture on the right is a duffel bag.

A brown suitcase, and a green and black duffel bag
Practice pronouncing these phrases about travel problems:
"My luggage is lost." 我的行李丢失了。
“My luggage was damaged.” 我的行李被损坏了。
"I missed my