1、Placing an order下订单第1页What is an order?Order 是为了要求供给详细数量货物而提出一个要求。它是对报盘或询盘后发出报价而促成结果。订单能够用信或印制好订单、传真或e-mail来发送。卖方则用印制好确实认书往返复。第2页下订单流程下订单流程1.1.Customer places a sample order2.2.Make and mail the samples3.3.Customer places a purchase order(PO)4.4.Arrange production5.5.Arrange shipment6.6.Apply to the
2、 Customs7.7.Shipping goods第3页关于orderl lfresh order 新订单新订单l lnew order 新订单新订单 l linitial order 首次订单首次订单 l ltrial order 试订单试订单 l lto accept an order 接收订单接收订单 l lto book an order 接收订单接收订单/订货订货 l lto confirm an order 确认订单确认订单 l lto cancel an order 取消订单取消订单 第4页wordsl lquantity n.数量数量 How much is the quan
3、tity?数量是多少They are going to order a big quantity.他们会下一个大订单。l lreceive v.接收接收 receive an order 接订单When can we receive/get the products?我们能什么时候收到产品?第5页l lquality n.quality n.质量质量质量质量This bike is of good quality.This bike is of good quality.这里自行车质量很好。这里自行车质量很好。We should make sure good quality.We should
4、 make sure good quality.我们应该我们应该确保质量。确保质量。l litem number item number 物品型号物品型号物品型号物品型号l ldeadline deadline 最终限期最终限期最终限期最终限期Tomorrow is the deadline for sending the goods.Tomorrow is the deadline for sending the goods.明明天是发货最终限期了。天是发货最终限期了。=We should send out the goods no later than=We should send out
5、 the goods no later than tomorrow.tomorrow.第6页l lorder number order number 订单号订单号订单号订单号Whats your order number?Whats your order number?你订单号多少?你订单号多少?Fill an order Fill an order 填写订单填写订单l lcase n.case n.箱箱箱箱I have an order for I have an order for 3 cases of3 cases of A4 paper.A4 paper.我下了个三箱我下了个三箱A4A
6、4纸订单。纸订单。l lInvoice n.Invoice n.发票发票发票发票Ill send you an invoice tomorrow.Ill send you an invoice tomorrow.我明天给我明天给你开发票。你开发票。第7页l ldeliver vt.deliver vt.传送,传送,传送,传送,运输运输运输运输The goods The goods will be deliveredwill be delivered before before Wednesday.Wednesday.货物会在星期三之前发出。货物会在星期三之前发出。My boss told me
7、 to deliver it to the My boss told me to deliver it to the customer.customer.我老板叫我把这东西寄给那客户。我老板叫我把这东西寄给那客户。l ldelivery n.delivery n.传送,运输传送,运输传送,运输传送,运输Your order is ready for delivery.Your order is ready for delivery.您订购货您订购货物能够随时交付。物能够随时交付。My order needs My order needs special deliveryspecial deli
8、very.我订单需要我订单需要特快特快专递专递。第8页l lin stock 库存库存The customer ordered 100 meters of this cloth.But we have only 30 meters in stock.客人订了一百米这种布料。但我们只有30米库存。How much stock do we have?我们有多少库存?l ldouble check 仔细检验仔细检验Please double check with Lily.请跟丽丽再详细查对一下。第9页l lin advance 提前提前It needs to pay in advance.它需要提
9、前付款。If you want to change the order quantity,please inform us 5 days in advance.假如你想改订购数量,请提前五天告诉我们。l lwill do 能行能行/成成 Fine,that will do.好,那也成。OK,this price will do.好,这个价钱能够。第10页对话练习-下订单A:May I help you?B:Yes.Id like to place an order for sunglasses box,item number SUN096.是,我想订太阳眼镜盒,型号SUN096。A:OK,th
10、ank you.How much quantity do you want to order?好谢谢,您想订多少数量?B:I need the same amount as last time.我想订跟上一次一样数量。第11页A:Do you have last times order number?您有上一次订单号吗?B:Yes,the order number is 180915.A:OK You ordered 3 cases last time.100 pcs/case,is that right?您上次订了3箱,100个一箱,请问对吗?B:Yes.And the same addre
11、ss,please.是,寄回同一个地址。A:I will send you an invoice ASAP.Your order should be delivered on next Monday.我会尽快给您出发票了。您订单会在下星期一发货。第12页对话练习-催订单B-Mr.Black (customer)A-AlenA:Hello,Mr.Black.Im sorry to tell you that we are unable to deliver your order on August 15th.Can you allow us a few more days?你好,布莱克先生,我很
12、抱歉告诉您我们无法在8月15日给您订单出货(交付订货)。您能够允许我们多几天吗?B:Thats a bad news.I am waiting for the goods to give my customer.真是个坏消息。我等着这批货给我客人呢。第13页A:Were really sorry about that.Your order is quite a big order,so we need more production time to make sure the quality 真十分抱歉。您订单那么大,我们需要更长生产时间去确保质量B:I can only wait for 2
13、 more days.我只能够多等两天.A:Im afraid its not enough.Can we make the delivery date on August 19th?恐怕那不够,我们能把出货日期推迟到8月19吗?B:No way.August 18th is the deadline.Bye!不行。8月18是最终限期,拜拜!第14页ListeningPage 24 Dialogue 2Page 24 Dialogue 2l lA:May I help you?A:May I help you?l lB:Yes,I would like to B:Yes,I would lik
14、e to place an orderplace an order for toner for toner cartridges.We have a cartridges.We have a standing agreementstanding agreement (长久长久协议协议)with your company,so well need the with your company,so well need the samesame amount amount as last time.as last time.l lA A:Let me Let me key in(key in(输入输
15、入)your information into your information into my computer,Ill my computer,Ill pull up(pull up(导出导出)our records for our records for you.Do you have an order number?What name you.Do you have an order number?What name is the order listed under?is the order listed under?第15页l lB:It should(应该)be under Le
16、slie Smith.The number is 184796 A.l lA:Yes,Mr.Smith.I have an order for 3 cases of cartridges,is that what you would like to refill(续订)?l lB:Yes.l lA:Is this the correct billing address(送货地址)?l lB:No,please post(寄)the bill to 124 Hildrod Lane,Milton County,98830l lA:Ill send you an invoice in the next few days,your order should be delivered before the end of the day on Monday.第16页