饭店实用英语unit-7(xt)饭店实用英语复习题及答案.doc

Scene 7 Chamber ServiceExercisesI. Fill in each blank with the proper form of the word given in the brackets. 1. is broken 2. adjustment 3. took 4. is lost 5. sewingII. The following is a list of terms related to the bar. After reading it, you are required to find the items equivalent to (与.等同)those given in Chinese in the table below. A- floor lamp 落地灯B- - bedsheet 床单 C- - bedside lamp 床头灯D- bedside cupboard床头柜E- - Housekeeping Department 客房部F- Rooms Division Director房务总监G- housemaid 客房服务员H- deluxe suite豪华套间I-single room 单人间J- suite 套间K- - broom closet 杂物室L- - room key 房间钥匙M- linen room布草房N- executive housekeeper客房部主管O- floor cleaners 楼层清扫员P- turn-down service开夜床服务Q- sewing kit 针线盒1. P 2. E 3. C 4. A 5.N 6.O 7.H 8. I 9.K 10.DIII. Complete the following dialogue.1. May I come in?2. I switched on the TV 3. Here it is4. Is there anything else I can do for you 5. Ill fetch them for you now IV. Translate in the following sentences into English. 1. When would you like me to do your room? 2. Room 801 requested one new pillow case.3. Is there anything I can do for you？4. There seems to be something wrong with the toilet5. May I come in for turn down service?Case StudyRead the above conversation and complete the outline. You should write your answers in no more than three words. 1. toilet doesnt flusht2. the toilet paper3. the toilet 4. litter bin5. hairdryerHome ReadingPassage 1: Decide whether the statements are true (T) or false (F) after reading the passage above.1.Housekeeping staff are only in charge of cleaning all the guests rooms. （F）2.Housekeeping is the crucial department to attract and keep guests through its good service. （T） 3.The environment that is clean and well ordered will make guests feel very pleased with the hotel. （T）4.Quick laundry and dry cleaning services will make guests satisfactory. （T）5.The dirty cloakroom in the sauna will give the guest a bad impression on the hotel.（T）Passage 2: Read Passage 2 again and give brief answers to the following 5 questions. 1.There are more than 30 different types of rooms 2.Five types3.One bed 4.To provide a customer with a homely home for the whole family or company5.It means of luxury